TalentLMS vs SuccessFactors LMS

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Our analysts compared TalentLMS vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

TalentLMS is an online training tool that facilitates learning through features like course management, progress tracking, reporting and gamification, branching and automation, and third-party integrations. The solution supports enterprise-level learning initiatives with personalized themes and unique sets of courses and audiences.

It supports multiple languages, runs on Amazon's CDN for reliable performance, and provides a user-friendly interface for learners, admins, and instructors alike. It also includes mass action tools, automation options, and a RESTful API for data access. Plus, it offers custom fields and a marketplace for easily accessing additional classes.

User reviews praise TalentLMSs intuitive interface, responsive customer support and course creation capabilities. I tested the product and found that it’s really easy to use, even if you're not tech-savvy. You can create courses, track your team's progress and even add some fun games to keep them engaged.

It offers four pricing options: Core, Grow, Pro and Enterprise, each with a varied set of features. The free plan accommodates up to five users, and paid plans start at $89 per month. You can choose between monthly and annual billing options, and there are no long-term contracts, giving you the flexibility to adapt to your changing needs.

Our Research Process for TalentLMS

I tested TalentLMS through its free plan, diving into everything from course authoring to reporting and gamification. Getting started was easy — just create an account, add up to five users, and you’re off to explore key features like course creation, reporting and integrations.

The interface was super intuitive, with two options: a legacy and a modern version. Both were easy to navigate, with a clean design that helped me quickly access course materials, progress tracking and reports.

I was able to build courses from scratch, upload documents and even use AI to generate content in minutes. The platform supports various content types like tests, surveys, videos, SCORM files and more. I also tested the reporting features, which offered great flexibility, including customizable infographics and training status reports.

For a little fun, I explored the gamification features, where learners can earn points and badges and track their progress on leaderboards. To wrap it all up, I checked out the mobile app, which let me track progress, view achievements and send messages, though it lacked the ability to create courses or generate reports on the go.

Keep reading to get the full scoop on how each feature performs and where the platform shines (and where there’s room for improvement).

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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$89 Monthly, Freemium
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$2.17/User, Monthly
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Product Assistance

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Product Insights

  • Provides User-Friendly Interfaces: TalentLMS provides a Modern and Legacy interface. In my testing, I found both interfaces to be very well organized, offering a smooth browsing experience for administrators, instructors, and learners. Users can access all key features on a single screen, ensuring easy navigation and efficiency.
  • Offers Needs-Specific Features: According to our analysis, TalentLMS supports features that allow you to sell courses online, create and manage courses, help users communicate in real time and generate insightful reports, fully out of the box. It offers a vast suite of features, including content sharing, course bundles and marketing, reporting dashboards, content creation and two-way messaging.
  • Helps Create Innovative Content: You can address skill gaps with personalized, AI-generated courses made using TalentCraft (only accessible on the new interface). Create a variety of content using AI, including texts, images, lists, step-by-step guides, flashcards, content pages, labeled graphics, charts and MCQs.
  • Saves Money: The solution’s free version supports up to five users and ten courses. Even when using a paid subscription, the various automated and AI functions free up time. You can add new users and features as needed, without having to switch the system altogether.
  • Easy To Use: When I tested the product, I found that the features were neatly arranged and simple to find. The intuitive interface makes navigation a breeze, making it an ideal choice for organizations with a novice user base.
  • Customizable: Our experience with TalentLMS revealed that it's a very customizable platform with an option to personalize every aspect of your training. From language, themes, date and time formats, and the homepage to eCommerce controls, certificates and gamification elements, you can turn the platform into your own ideal training hub, all from a single location.
  • Increases Revenue: Want to boost your income? Join the affiliate plan. Find a unique URL to send traffic to the website and track all visitors/sign-ups/conversions. For every sale originating from a referred user, get a recurring commission added to your account.
  • Offers Valuable Insights: According to our data, TalentLMS supports 100% of reporting features fully out of the box. Its infographic reporting feature provides clear snapshots of training activities. With detailed activity logs, you can capture every action for comprehensive day-to-day records. Microstats and printable infographics keep learners motivated by showcasing their progress, pass rates and earned certificates and badges.
    • Another standout feature from our testing is the Training Matrix, which offers a single-page view of the training status for all learners across multiple courses, using color-coded blocks for easy visualization.
  • Award-Winning LMS: TalentLMS received many accolades in the SelectHub Awards 2024 across various LMS features. It earned honors for collaboration, content and course management, mobile capabilities, platform capabilities, and integrations and extensibility.
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Dashboard: Get an overview of active users, assigned courses, training time, course completion rates and more. Use the Timeline widget to track account activity, monitor each course’s progress status, and add or delete widgets to customize your dashboard.
  • User Management: Create and store users' personal information, such as name, location, bio, sign-in credential, learner type and email.
  • Course Creation: Add the course code, specify the category and pricing, insert intro videos, assign start and end times, set completion rules and include certificates for each course. Fill the courses with text, videos, PPTs, images, assignments, surveys and more.
  • Course Management: Reuse presentations and videos or find external media to build classes. Offer certifications for compliance courses and create learning paths tailored to each user’s requirements.
  • Course Store: Subscribe to TalentLibrary to access over 900 English and Spanish courses in various fields, such as HR, leadership, safety and compliance, personal development and business skills.
  • Gamification: Offer discounts as rewards when learners achieve a set number of points, badges or levels. Reset users' gamification statistics as needed, either for the whole portal or for a specific group or branch. You can:
    • Award users with points for different learning activities.
    • Give badges to highlight milestones in their learning journey.
    • Represent stages in their learning journey with levels.
    • Show users their learning progress in points compared to others with leaderboards.
  • Integration: Integrate directly with third-party apps like WordPress, BambooHR, GoToMeeting, Salesforce and Shopify. Add Zapier to access over 750 additional options like Slack and Zendesk, and use the API and JavaScript integrations for additional extensibility.
  • Security: Protect sensitive data with features like AWS storage, 2FA, DDoS, BCDR, incident response plans and STAR compliance.
    • Restrict registration to specific email domains and prevent multiple logins from different browsers.
    • Disable video transcoding if videos are web-compatible and add a system logo watermark on uploaded videos.
    • Meet the guidelines for various security and accessibility standards, such as ISO 27001, ISO 9001GDRP, PCI Compliance and WCAG-2.
  • Files Repository: Organize, reuse and share files with selected users. Upload and store various types of files in your account, and easily manage and distribute them.
  • Collaboration: Allow instructors and learners to engage in discussions, interact through video conferencing, send group and private messages and stay connected at each touchpoint of the training process.
  • Branches: Create independent sub-portals (branches) for various departments, user types and customers. Customize each portal with its own URL, theme, language, users and courses.
  • Automation: Automate day-to-day tasks to avoid manual admin work and reduce errors. Assign courses to many users simultaneously, send reminders, deactivate users and more.
  • Reporting: Generate data reports to track key metrics like course completion rates, courses not started or passed, courses in progress, and training time for each learner, branch, group and course. Track users and their roles, progress status, scores, and completion dates and times for each course. Create and automatically export custom reports.
  • Learning Activities: Add learning activities like assignments, tests, surveys and ILT training to courses.
  • Blending Learning: Use blended and instructor-led training (ILT) to organize classroom events, manage all aspects of ILT sessions, set up automatic notifications and deliver virtual lessons in real time.
  • Assessments: Build a variety of tests with different question types, such as multiple-choice, drag-and-drop matching, ordering, fill-in-the-blank and open-ended questions. Use them to evaluate learner progress and knowledge retention.
  • Surveys Engine: Build surveys to gain insights into your learners and training. Send surveys, collect responses and analyze results to gather valuable feedback and data.
  • Learning Paths: Set up learning paths by selecting the desired course. They can link courses to create the path and add prerequisites, so learners must complete these courses in any order before proceeding. They can also create alternative paths using the Add an alternative rule option and enable Levels in the Gamification tab to require learners to reach a certain level before accessing a course.
  • TalentLibrary: With a subscription, you can access high-quality content in the form of interactive quizzes, expert-created materials and new classes stored in the online library.
  • Embedded Video Conferencing: Use a built-in tool for conducting meetings via video call and integrate it with popular apps like Zoom, Google Meet and Skype.
  • Mobile App: Allow learners to complete their training on the go using the iOS and Android-compatible mobile app.
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#3

among all
LMS Software

#20

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LMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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SuccessFactors LMS
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AI-based Capabilities Assessments Collaboration Compliance Content And Course Management ECommerce Learning Delivery Mobile Capabilities Platform Capabilities Reporting And Dashboard User Management And Gamification 0 71 100 67 100 100 76 87 96 100 91 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 1419 reviews
Good User Sentiment 277 reviews
91%
of users recommend this product

TalentLMS has a 'excellent' User Satisfaction Rating of 91% when considering 1419 user reviews from 5 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

5.0 (25)
4.7 (11)
4.6 (737)
3.3 (12)
4.7 (542)
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4.4 (24)
4.5 (77)
3.3 (91)
3.5 (177)

Awards

SelectHub research analysts have evaluated TalentLMS and concluded it earns best-in-class honors for Content and Course Management. TalentLMS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Content and Course Management Award

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Synopsis of User Ratings and Reviews

Ease of Use: 85% of users praise TalentLMS's intuitive and user-friendly interface, which makes it easy for both administrators and learners to create courses and navigate the platform.
Affordability: Over 70% of users regard TalentLMS as an affordable LMS, especially for small to medium-sized businesses.
Excellent Customer Support: 70% of users highlight the responsive, knowledgeable and helpful customer support team that’s quick to address any issues and questions.
Feature-Rich: According to 65% of users, the solution offers a diverse feature set that caters to varied industry-specific requirements.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Mobile App Limitations: 45% of users who reviewed the mobile app said it has limited functionality compared to the web-based platform, with some users unable to perform specific tasks on the go.
Onboarding and Implementation Challenges: A few users (30%) expressed that the initial setup and onboarding process can be challenging, especially for users who’ve never used an LMS before.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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TalentLMS stands out as a user-friendly and adaptable LMS that caters largely to small and midsize businesses. Its intuitive interface, advanced feature set and focus on customization make it a useful tool for employee, customer and partner training.According to our data, TalentLMS supports several key LMS modules fully out of the box. These include: Collaboration: 100 Content and Course Management: 100 Ecommerce: 100 Reporting and Dashboard: 100Its extensive feature set allows you to create and manage content, sell courses online and facilitate real-time communication. The AI-powered course creation tool, TalentCraft, enables you to generate personalized courses that address specific skill gaps quickly.You can use custom certificates to showcase your company’s branding and course completions. Users can quickly log in to the system using SSO, and learn anytime, anywhere on the mobile app.Integrations with tools like Zapier add automation options, and the support team and community resources provide valuable resources and guidance to help you set up. You can also add new users and features as needed to the platform without having to switch systems.I recently tested TalentLMS through its free plan and explored key features like course authoring, reporting, gamification and integrations. The platform’s dual interface options — legacy and modern — made navigation smooth and intuitive, and I appreciated how easily I could access course materials, progress tracking and reports.TalentLMS also impressed with its AI-driven course creation tools and the ability to quickly add a variety of content types, including assessments, SCORM files and multimedia. The platform’s customizable dashboard and notification features made managing courses and users effortless.I dive deeper into my experience in the “See It in Action” section, where I provide more insights on the course authoring process, reporting tools and gamification elements.One area where TalentLMS could improve is its video capabilities. The platform lacks full support for virtual classrooms, attendance tracking, session recording and interactive whiteboards. Additionally, the mobile app could benefit from push notifications to keep learners updated on their training progress.TalentLMS is great for small to medium businesses, with a vast feature set and affordable starting price. It’s ideal for straightforward setups, though costs can increase with more users or added courses, which might be a challenge for larger organizations.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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