Thinkific vs SuccessFactors LMS

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Our analysts compared Thinkific vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

SuccessFactors LMS Software Tool

Product Basics

Thinkific is a software platform that creates, sells, markets and delivers online courses. It enables people to learn online and turn unique skills and expertise into a sustainable business. Users can quickly customize an online class’s look, feel, and functionality and create content that aligns with a company, brand and vision with the system’s App Store. Some of the content includes PDF, audio, files HTML, quizzes, surveys and resources such as Articulate, Storyline and Typeform.

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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$49/Feature, Monthly
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Tailored to your specific needs
$2.17/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Easy to Set Up: Get complete control of content and data and make decisions about online course business based on what’s best for the brands and audiences. Customize every platform part to match the brand and continue to scale without missing a beat. 
  • Bonus Resources: Access premium training templates, programs and unique opportunities after subscribing to the Basic or Pro plan. 
  • Expert Advice: Get in-depth guidance on finding the most suitable course topic, pricing, creating content, marketing and selling. Access content and training from industry leaders in the online education business. Sell online courses at a professional level and ensure more students get success during the learning experience. 
  • Quick and Effective: Explore downloadable guides, templates and use the swipe copy capability to take all the guesswork out of structuring and launching new online courses. 
  • Convenient: Review workshops and summit replays and watch videos of industry experts as per convenience to level up online education business. 
  • More Secure: Take advantage of reliable, 24/7 monitoring and safe cloud hosting with SSL certificates. 
  • Exclusive Opportunities: Get unique discounts and offers on popular content creation tools and stand unique among competitors. 
  • Flexible: Sell knowledge in bundles, standalone courses, memberships and digital downloads. 
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Live Lessons and Cohorts: Deliver world-class learning experience on live, blended or on-demand classes. 
  • Assessments and Certificates: Gain access to a wide range of engagement surveys, comprehensive quizzes, assignments, exams and certificates that offer a premium learning experience. 
  • Progress Tracking: Track student progress through in-depth reporting and provide certificates to validate their efforts. 
  • Drag-and-Drop Website Builder: Create a customized school or storefront or to display class and course value and advantages.
  • E-Commerce: Accept payments in more than 100 countries with NIL transaction fees. 
  • Website Themes: Rest easy with beautiful and easy-to-use website themes and advanced customizations and deliver a professional look to the website without the extra cost. 
  • Connect Tools: Add professional and personalized domain to the website, mailing lists or CRM. 
  • Academy: Access premium webinars and courses curated by industry experts who help in taking courses to the next level. 
  • A Community of Experts: Share inspiration and strategy with a community of more than 50,000 course creators and get ideas to make the product more comprehensive and effective. 
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#57

among all
LMS Software

#20

among all
LMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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SuccessFactors LMS
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AI-based Capabilities Assessments Collaboration Compliance Content And Course Management ECommerce Learning Delivery Mobile Capabilities Platform Capabilities Reporting And Dashboard User Management And Gamification 7 70 58 0 93 100 67 87 98 77 77 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 491 reviews
Good User Sentiment 277 reviews
91%
of users recommend this product

Thinkific has a 'excellent' User Satisfaction Rating of 91% when considering 491 user reviews from 4 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
4.7 (171)
3.3 (12)
4.49 (155)
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4.6 (133)
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4.5 (77)
4.2 (32)
3.5 (177)

Awards

Thinkific stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Ease of Use: Thinkific is known for its user-friendly interface and intuitive design, making it easy for both course creators and students to navigate the platform and manage their learning experience.
Customization Options: The platform offers a wide range of customization options, allowing course creators to tailor their courses to their specific branding and style preferences. This includes the ability to customize the look and feel of the course, as well as the content and structure.
Marketing and Sales Tools: Thinkific provides built-in marketing and sales tools to help course creators promote their courses and reach a wider audience. These tools include features such as email marketing, coupons and discounts, and affiliate marketing.
Community and Support: Thinkific has a strong community of users and offers excellent customer support. Course creators can connect with other users, share ideas, and get help from the Thinkific team.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Limited Course Design Options: Thinkific's course builder might feel restrictive for users who want to create highly customized learning experiences. The platform's strengths lie in delivering content in a straightforward manner, but it may lack the flexibility needed for intricate branching scenarios or complex gamification elements.
Marketing and Sales Features: While Thinkific provides basic marketing tools, users seeking advanced features like sophisticated email marketing automation or intricate sales funnels might find the platform's capabilities somewhat limited. Integrating third-party tools can address this, but it may introduce additional complexity and costs.
Pricing Structure: Thinkific's pricing structure, particularly for higher-tier plans with advanced features, can be a concern for budget-conscious users or smaller organizations. Evaluating the cost-benefit ratio and exploring alternative platforms with more competitive pricing for similar features is recommended.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Thinkific has garnered a reputation as a user-friendly and affordable platform that empowers businesses and individuals to create and deliver online courses. Users appreciate the intuitive drag-and-drop course builder, built-in payment system, and comprehensive reporting dashboard, making it a breeze to get started. The platform's flexibility allows for customization to match individual teaching styles and content requirements, while its affordability makes it accessible to a wide range of users. However, some users have expressed concerns about limited customer support and a lack of advanced features compared to competitors like Kajabi or Teachable. Thinkific's strength lies in its simplicity and ease of use, making it ideal for those new to online course creation or who prioritize a straightforward platform. Thinkific is best suited for solopreneurs, small businesses, and educators who are looking for an easy-to-use and affordable platform to create and deliver online courses. Its intuitive interface and essential features make it a great starting point for those new to the world of e-learning. However, users with more complex needs or who require extensive customer support may want to explore alternative options with more robust feature sets and dedicated assistance.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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