Udemy vs Brainshark

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Our analysts compared Udemy vs Brainshark based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Brainshark Software Tool

Product Basics

Udemy is an online learning platform with over 40 million students. Over 80% of the top Fortune 100 companies use it. Lessons are self-paced and recorded by industry specialists. The subjects include business, design, developing and programming, marketing, music, personal development, photography, IT and more. Other courses are more tailored to specific, in-demand and professional skill sets like cyber security, ethical hacking, financial analysis, graphic design, machine learning, Adobe Photoshop, PMP, SQL and web development.

Once purchased, classes are available to the user indefinitely. Learners can reference them for a refresher. Overall, it has 50,000 instructors and 130,000 courses taught in more than 60 languages from over 190 different countries. To date, it’s seen over 245 million enrollments.
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Brainshark is a comprehensive sales readiness solution that equips client-facing teams with crucial skills to maximize their productivity. Its advanced training materials and detailed analysis of an organization’s sales performance prepare sales executives to capitalize on every selling opportunity. It trains employees to outperform the competition by mastering superior sales techniques and handling tricky situations.

Businesses can author dynamic sales content quickly that can be accessed and imported from anywhere. It fast-tracks onboarding and delivers on-demand training to sales representatives while keeping them updated. Sales executives are coached to exploit every buyer interaction and effectively engage with buyers to bag more deals. It uses scorecards to display sales performance statistics and helps organizations make smart business decisions.
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$20 Monthly
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$83/User, Monthly
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Product Insights

  • Upskilled Workforce: Identifies staff with the right abilities and navigates the continuously changing duties in the modern workplace. Provides an easy, affordable talent upgrade for organizations with competency gaps. Courses are skill-based and taught by experts.
  • Culture of Learning: Teaches and trains employees with a variety of self-paced classes. This allows an organization to promote education affordably. Allows companies to give more time and focus to development opportunities. Creates a culture of continuous improvement.
  • Increased Efficiency: Allows workers to improve skills and become more efficient at their job. Increased automation levels make it a massive time and money saver, especially given the fast rate at which jobs change in the modern era. Lets HR staff focus less on manual information input and more on advanced staff development.
  • Happier Workforce: Lets employees acquire new skills and grow in their job, one of the top requests for employees in any workforce. Through a course library, users can expand their minds, meet career goals and feel better about their place of employment. Showcases the level of dedication with an investment in people.
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  • Employee Structuring: Organize salespeople by objectives, activities and importance of tasks. Highlight top-performing executives and publicly reward their achievements. Gather knowledge from experienced sales representatives for reference. 
  • Content Sharing: Empower sales and marketing leadership to send approved, updated and consistent communication to all employees. Let sales executives find and share the best content from a central portal. 
  • Integrations: Integrate with major CRM and financial modules like Salesforce, Highspot, Microsoft Dynamics 365, Seismic, TopOPPS and more to complete sales cycles. Ensure meaningful sales conversations with your existing systems. 
  • Notifications: Correct individual and team behaviors with notifications to avoid company specified prohibited zones. Steer sales processes in the right direction. Real-time updates help sales teams remain aligned to their goals. 
  • Mobile Application: Track progress of sales teams’ readiness and monitor performance on-the-go with its mobile application. Sales representatives have the flexibility to access training content anytime, anywhere, even in the areas with low bandwidth. 
  • Manage Live Events: Develop course materials for live events like webinars, instructor-led-training sessions along with the content for on-demand training programs. Offer flexibility for people to choose the sessions of their choice and schedules. 
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  • Class Creation and Management: Manages and creates lectures, text, multimedia, slides, videos and additional resources bundled together for lessons. Offers testing and assignment options like quizzes, practice tests and coding exercises. The license for courses never expires and learners can finish at their own pace.
  • Instructor Capabilities: Sells classes and accepts payment through the solution via PayPal or Payoneer when students enroll. Designs lessons to help people advance skills, upgrade careers or explore hobbies. Offers training that details how to build units, curriculum pages, an instructor dashboard and others. Last, allow students to connect with instructors via messaging, Q&As and announcements. Instructors own all the rights to the class material.
  • Devices: Operates on laptops, desktops, tablets and mobile. Works on both iOS and Android. By downloading classes, users can watch them offline and view them with Chromecast or Apple TV.
  • Certifications: Sends a certificate of completion when users complete paid classes for reimbursement. Showcase talent or dole out bragging rights. Certifications aren’t available for free courses or ones that only have practice exams.
  • Affiliates: Promotes an affiliate program for organizations or individuals who want to promote courses on their blog or website. Users make a commission for each sale.
  • Subjects: Offers a variety of courses on different topics such as:
    • IT and Tech: Provides courses in IT AWS certification, ethical hacking, hardware, networking, operating systems, security and others. It also provides information needed for IT certification like Microsoft Azure, Cisco CCNA, CompTIA A+, CompTIA Security+, Windows Server and others.
    • Marketing: Teaches useful marketing competencies in areas such as copywriting, digital marketing, Facebook ads and marketing, Google AdWords, Instagram marketing, SEO, social media marketing and more.
    • Design: Covers subjects such as animation and 3D, architectural design, fashion, game design, graphic design, interior design, user experience and web design.
    • Business: Offers courses that cover communication, entrepreneurial skills, finance, management, Microsoft Power BI, project management, sales, stock trading, strategic thinking and others.
    • Music Education: Provides classes such as music fundamentals, instruments, production, software, techniques, vocals and others.
    • Health and Fitness: Offers art therapy, aromatherapy, CBT dance, dieting, first aid, fitness, general health, herbalism, massage, meditation, mental health, nutrition, safety, self-defense, sports and yoga.
    • Teaching & Academics: Comes with calculus, engineering, English, German, humanities, IELTS, Japanese, math, online ed, science, Spanish, test prep and more.
    • Office Productivity: Teaches learners how to increase efficiency and get trained in key office tech. Offers classes in Data Analysis, Excel, Microsoft Access, Microsoft and others.
    • Finance & Accounting: Comes with accounting, blockchain, bookkeeping, compliance, cryptocurrency, day trading, economics, finance certification, financial modeling, investing, money management, taxes and more.
    • Lifestyle: Offers several classes that apply other areas of life, such as arts and crafts, beverage and food, beauty, gaming, home improvement, makeup, neuro-linguistic programming, pet care, pet training, portraiture, travel and others.
    • Personal Development: Teaches skills focused at soft skills or life skills. Provides health and wellness, increasing learning and memory or financial issues. Some course categories include energy healing, life coaching, memory, mindfulness, neuro-linguistic programming, reiki, speed reading, stock trading and technical analysis.
  • Udemy for Business: For organizations looking for ways to host corporate training, this coexisting platform is an option. It supports company training, creates learning paths for employees and provides over 2,000 courses. For more information, see its separate product page.
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  • Content Authoring: Create immersive, multimedia content to drive sales readiness. Develop video-based training content for sales representatives that can be accessed from anywhere. Convert Google Slides, PowerPoints, screen recordings, PDFs, webpages and more into compelling voice-based presentations. Include attachments, interactive polls, surveys and examination questions. Update existing content so that sellers can access relevant information. 
  • Onboarding and Training: Provide flexible training to salespeople anytime, anywhere. Help new sales representatives close deals quickly with immersive, on-demand training. Identify learning gaps of sellers and focus on critical skills retention with continuous learning. Ensure mandatory completion of specific training programs and provide badges and certifications once requirements are met. Improve formal training, onboarding, peer learning, certification, skills development and more. 
  • Coaching: Prepare sellers to meet rising revenue goals and hit targets. Create practice activities and training materials to tackle different types of selling scenarios. Curate text and video-based training scenarios to assess and certify the preparedness of sales executives. Make sure that sellers retain training information and demonstrate crucial messages. Promote peer learning through best video examples and boost team performance. 
  • Readiness and Scorecards: Identify and address sellers’ readiness issues before they impact performance. Track team coaching and learning trends to recognize how individual sales representatives are performing. Monitor team activities to identify top scorers, early finishers and those missing the mark. 
  • Machine Analysis: Transform coaching programs with AI-backed feedback and scoring. Generate user scores automatically when they upload a video. Gather actionable insights on a seller’s key metrics like performance, topic coverage and emotions exhibited. Scale coaching using machine learning while prioritizing feedback. 
  • Reporting: Create customizable reports to gauge employee performance. Generate default or customized reports to understand interaction prospects and usability of training materials. Get individual and team insights on staff’s sales readiness. 
  • Learning and Development: Create unique learning paths for sales representatives and other client-facing teams. Access assessments and learning programs created to achieve high customer satisfaction levels. 
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Product Ranking

#15

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LMS Software

#84

among all
LMS Software

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User Sentiment Summary

Excellent User Sentiment 675 reviews
Good User Sentiment 21 reviews
91%
of users recommend this product

Udemy has a 'excellent' User Satisfaction Rating of 91% when considering 675 user reviews from 4 recognized software review sites.

79%
of users recommend this product

Brainshark has a 'good' User Satisfaction Rating of 79% when considering 21 user reviews from 1 recognized software review sites.

4.5 (559)
n/a
4.9 (9)
3.93 (21)
4.9 (102)
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3.9 (5)
n/a

Awards

Udemy stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Useful Functionality: Over 90% of users who discussed features were pleased with the system’s components, notably self-paced learning capabilities.
Upskills Workforce: Users felt that the classes helped train employees in necessary skills in over 90% of reviews that discussed it.
Great for Training: More than 80% of reviewers who discussed using it as a training tool were pleased.
Excellent Courses: Learners loved the quality of the courses themselves in over 70% of comments that talked about it.
Skilled Instructors: Over 60% of users who discussed the teachers felt they were communicative and well-versed in the topics.
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Content Creation: Brainshark enables users to easily create content using a variety of media formats, including video, audio, and screen recordings. This flexibility allows for engaging and interactive learning experiences.
Content Management: The platform offers robust content management features, allowing users to organize, store, and share content efficiently. This streamlines the learning process and makes it easy for learners to access the materials they need.
Analytics and Reporting: Brainshark provides detailed analytics and reporting tools that allow users to track learner progress, identify areas for improvement, and measure the effectiveness of training programs. This data-driven approach helps organizations optimize their learning initiatives.
Integrations: Brainshark integrates with a wide range of other business systems, such as CRM and HR platforms. This allows for seamless data sharing and a more holistic view of learner performance.
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Refund Issues: Just under 80% of users who talked about refunds said they had problems getting their money back and didn’t like the policy.
Price: While over 50% of users felt it was reasonably priced, 46% of users who talked about price felt they were overcharged or didn’t like the pricing structure.
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Limited Customization: Brainshark's customization options for branding and user interface are restricted, making it challenging to align the platform with specific organizational branding guidelines or user preferences.
Reporting and Analytics: The platform's reporting and analytics capabilities are relatively basic, lacking the depth and flexibility required for comprehensive data analysis and performance tracking. This limitation can hinder organizations in gaining meaningful insights into learner engagement and progress.
Integrations: Brainshark's integration options with other business systems, such as CRM or HR platforms, are limited. This can create challenges in streamlining workflows and data synchronization across different systems.
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Udemy is an online learning solution that provides instructor-led learning classes. Users can pick from a varied selection of topics and train at their own pace. Most reviewers were especially pleased with the features, especially the ability to control the speed of learning. Reviewers left overwhelmingly positive comments on the quality of the classes. Many learners said they were still able to contact their instructors when needed. Most users felt their teachers were skilled and knew their subjects well. Users praised its skill-building both in personal and corporate environments. Though users did like the classes, they also recommended heavily screening for quality. Some complained that the platform didn’t vet what was on the site well. Udemy has reviews for all of its classes left by users. Most people recommended weeding out the good ones from the bad ones. The most significant criticism by far came from people trying to get refunds. They said they had trouble contacting customer support or didn’t receive their money back. Others disliked the 30-day refund policy and felt cheated by it. Users were split on the price of the courses. Classes often came with discounts and some felt they were reasonably priced. Others felt they were too expensive or got angry when they paid for a class that was later offered for free. Udemy is a helpful resource for self-paced learners who have a specific set of skills they want. Vet the courses carefully, wait for discounts and look for details if the price isn’t satisfactory. It doesn’t have HR functionality as it’s more of a content library than a full LMS. Larger organizations who want to take an analytics-driven approach to learning should look elsewhere.

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Dive into the deep end of learning with Brainshark: Brainshark users highlight its user-friendly interface and robust reporting features as standout strengths. The platform's ease of use makes content creation and management a breeze, even for non-technical users. Brainshark's reporting capabilities provide valuable insights into learner engagement and progress, allowing organizations to track the effectiveness of their training programs and make data-driven decisions. However, some users note that Brainshark's customization options can be limited compared to other learning management systems (LMS) on the market. Additionally, while Brainshark offers integrations with various third-party tools, some users express a desire for more extensive integration options. These factors are crucial for organizations seeking a highly tailored LMS experience or those with complex integration needs. Brainshark's emphasis on sales enablement and coaching sets it apart from competitors. The platform offers features specifically designed to support sales teams, such as video coaching, role-playing exercises, and content sharing capabilities. This focus on sales makes Brainshark an ideal choice for organizations looking to enhance their sales training and development initiatives. While Brainshark may not be the most customizable LMS available, its user-friendly interface, robust reporting, and sales-specific features make it a compelling option for organizations seeking to streamline their training processes and empower their sales teams. Keep in mind that the LMS landscape is constantly evolving, so it's always a good idea to check for the latest updates and offerings from Brainshark and its competitors.

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