WebAssign vs SuccessFactors LMS

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Our analysts compared WebAssign vs SuccessFactors LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

WebAssign Software Tool
SuccessFactors LMS Software Tool

Product Basics

WebAssign is an online learning platform for STEM education, specifically designed to improve critical thinking and problem-solving abilities in students. It allows educators to customize lesson plans, building assignments and assessments tailored to students’ needs. Comprehensive analytics help assess performance. It integrates easily with many common learning and information systems already in place at educational institutions
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SAP SuccessFactors Learning is an HR solution with LMS, talent management, payroll support and other capabilities. Some functionality mentioned below is available through additional modules offered through the wider company. The wide range of HR capabilities include benefits administration, compensation planning, employee lifecycle management, payroll, performance management, time tracking, succession planning and more. Customizable reporting and analytics make more effective measurements and actionable insights possible for users.
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$179 Annually
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$2.17/User, Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
Videos
Webinars
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Customize Learning: Tailor courses to the needs of individual students and classes. Build upon existing templates sourced from academic, public and standardized test libraries. Control assessment parameters like number of attempts, evaluation method, penalty conditions and question value. 
  • Access Educational Resources: Access and implement a range of assignments, prebuilt exams, interactive videos and other study materials through partnership with top publishers. Modify as needed based on unique syllabi. 
  • Improve Accessibility: Accommodate visually impaired students through program compatibility with screen readers. 
  • Gain Valuable Insights: Allow students to explain their responses, providing insight into their grasp of basic concepts. Accurately monitor progress, identify areas of weakness and intervene. 
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  • Improved Experience for Employees: Provides more detailed feedback and an open line of communication between employees with flexible surveys, dashboards varied by role or reporting and planning tools. This allows leaders to better bridge the gap and cater better to their needs.
  • Better Tech Adaptation: Demonstrates where different technology may better serve the staff in their day to day lives. It also provides tools so users can express themselves when management institutes new technologies to ease implementation burdens. After using new software, management can reach out to those who may be struggling more.
  • Greater Employee Engagement: Actively measures employee engagement and gathers feedback on compensation and benefits plans. This allows workers to feel they have more input leading to greater employee buy-in and a more productive office.
  • More Effective Processes: Saves time and money across the organization through automation and analysis of traditionally manual processes, reducing frustrations for employees and HR alike.
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  • Question Analytics: See difficulty level, global attempt rate and average answer time. Modify as needed. 
  • Smart Assignments: Access prebuilt, modifiable assignments created by subject matter experts. 
  • Restricted Assessments: Ensure student compliance in remote classrooms through various measures. 
    •  Block access to browsers and other applications during an assignment with WebAssign LockDown Browser. 
    •  Randomize the order of questions between copies of the same assignment. 
    •  Secure assignments with passwords and time limits. 
  • Study Tools: Allow students to highlight important points, bookmark pages and add notes in eBooks. A “read it” function provides instant access to study materials. 
  • Collaboration: Share and collaborate on assessment questions and learning materials with colleagues using assignment ID. Create, review and group questions. 
  • Integration: Integrate with LMS platforms to customize content and automatically sync grades and other student information from LMS gradebooks. 
  • Error Assistance Tool: Assess students' responses for common errors and provide focused, actionable guidance instantly. 
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  • Learning Management: Provides training and learner experience to aid in employee development and better company-wide compliance. Information from experts makes the courses more engaging and relevant and can be delivered within the workday.
  • Talent Management: Helps leaders find, develop and keep the right staff. Tools include an ATS, cross-boarding, employee lifecycle administration, new hire paperwork, onboarding, performance management, recruiting, talent sourcing and more.
  • Employee Lifecycle: Allows administrators to fix gaps in helping employees develop or guiding them through the hiring process, with tools including:
    • Analytics, custom dashboards and reporting, and event-based triggers to manage employees from start to finish with the company.
    • Feedback after onboarding and offboarding to give deeper insight into the process.
  • Performance Management: Provides employees with the criticism and praise they need to become better at the job. Capabilities include:
    • Career planning, evaluations and reviews, goal management features and individualized reporting.
    • Feedback and analytics so workers and leaders can deliver praise and identify opportunities for improvement.
    • Premade questions for performance reviews, report designs and workflows.
    • Identification of at-risk employees who may be struggling in their position.
  • Succession Planning: Prepares candidates for leadership roles in case of sudden staff shake-ups and for in-house promotions.
    • Defines career path for employees, helping them think about further development.
    • Gets employees more invested in the company
    • Coordinates talent reviews with other factors, making it easier to identify candidates who might be overlooked
  • HR Capabilities: Handles the administration of benefits, payroll, time tracking and other important HR management issues.
    • Benefits: Design benefit packages and take employee feedback to gauge satisfaction. Helps provide clarity to employees about coverage and gives data to HR management to select the best plans. An intelligence engine allows administrators to run simulations based on budget and get employee feedback on their priorities, improving employee and leadership relations.
    • Payroll: Enables leaders to make and implement the best possible compensation and rewards programs. It automates, standardizes and streamlines accurate payment for employees and tax administration for employers.
    • Attendance and Finance: Keeps track of employee hours and transfers them into the payroll program, as well as helps the management team handle all other matters of finance in the organization.
    • Other HR: Manages compliance, organization management, employee profiles and more. Products include compliance, document generation, employee case management, HR ticketing, knowledge management, permits and visas.
  • Reporting and Analytics: Customizable reports measure the most important metrics for success to provide actionable, data-driven insights. Metrics include employee engagement, the effectiveness of HR processes, onboarding programs, technology gaps and more. It also helps with employee retention and workforce planning. Data can be exported and given to employees and other key stakeholders.

  • Limitations

    At the time of this review, these are the product limitations according to user feedback:

    • Difficult to learn
    • Has similar functionality to other solutions
    • Reporting isn’t as customizable as desired

    Suite Support

    mail_outlineEmail: There’s no general-purpose support email, but it’s likely that users can get help from representatives through email.
    phonePhone: Users can reach support for American products and services at +1 (800) 872-1727 and can get to the SAP Business One response center at +1 (888) 227-1727. For help in other countries, a full list is available on the support site.
    schoolTraining: It offers a multitude of training and support. Some training is available through paid courses; however, they do offer some free training as well. Customers also get access to additional resources such as certifications, microlearning, podcasts, videos, virtual events and whitepapers.
    local_offerTickets and Live Chat: Users can access live chat on the website 24/7 and send support tickets through the online portal.

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Product Ranking

#37

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LMS Software

#20

among all
LMS Software

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User Sentiment Summary

Good User Sentiment 29 reviews
Good User Sentiment 277 reviews
73%
of users recommend this product

WebAssign has a 'good' User Satisfaction Rating of 73% when considering 29 user reviews from 2 recognized software review sites.

76%
of users recommend this product

SuccessFactors LMS has a 'good' User Satisfaction Rating of 76% when considering 277 user reviews from 4 recognized software review sites.

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4.7 (11)
3.5 (24)
3.3 (12)
4.5 (5)
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4.5 (77)
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3.5 (177)

Synopsis of User Ratings and Reviews

Immediate Feedback: WebAssign provides students with immediate feedback on their assignments, allowing them to identify and correct mistakes as they learn. This real-time feedback loop can enhance understanding and improve learning outcomes.
Algorithmically Generated Questions: WebAssign's ability to generate algorithmic variations of questions helps prevent cheating and encourages students to focus on understanding the underlying concepts rather than memorizing specific answers.
Integration with Learning Management Systems (LMS): WebAssign seamlessly integrates with popular LMS platforms, such as Blackboard and Canvas, streamlining the assignment workflow for both instructors and students. This integration simplifies the process of assigning, submitting, and grading assignments.
Variety of Question Types: WebAssign offers a wide range of question types, including multiple-choice, fill-in-the-blank, and essay questions, catering to different learning styles and assessment needs. This variety keeps students engaged and allows instructors to assess understanding in multiple ways.
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Sophisticated Performance Management: Over 90% of reviewers that discussed performance management loved the features and said it was better than other solutions.
Useful for Work: Users who referenced the system’s usefulness found it helpful in over 70% of reviews.
Good Functionality: Over 70% of reviewers mentioning this topic were happy with the various features of the program.
User Recommendations: Users who discussed recommendations and the software said they would recommend it in over 70% of comments.
Excellent Recruiting Tools: Over 70% of reviewers who talked about the talent acquisition features felt they worked well.
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Limited Free Trial: WebAssign only provides a 14-day free trial, which may not be sufficient for instructors to fully evaluate its suitability for their courses.
Subscription-Based Model: WebAssign operates on a subscription model, requiring recurring payments for continued access, which can be a barrier for budget-conscious institutions or students.
Technical Issues: Users have reported encountering technical issues such as problems with submitting assignments, accessing grades, and experiencing system downtime, which can disrupt the learning process.
Question Quality: Some users have expressed concerns about the quality of questions in WebAssign, finding them to be unclear, poorly worded, or containing errors, leading to confusion and frustration for students.
Integrations: WebAssign's integration with learning management systems (LMS) can vary, and in some cases, may require additional setup or configuration, which can be time-consuming for instructors.
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Difficult to Learn: Users found the solution hard to adapt to with a steep learning curve in over 80% of reviews that discussed it.
Poor Administration Tools: Over 80% of reviewers who mentioned the management and administration features felt they were hard to use.
Mixed Reviews for Customer Service: Reviewers that discussed customer service had a nearly 50-50 ratio of good to bad experiences.
Mixed Reviews for Ease of Use: Users who talked about navigation and the UI were almost evenly split on whether or not they felt it worked well.
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Let's *assign* ourselves the task of dissecting WebAssign's user feedback. WebAssign garners mixed reviews, with a recurring theme of it being a powerful tool when it works as intended, but frustrating when technical issues arise. Users appreciate the extensive library of pre-built questions and assignments, saving instructors valuable time. The automatic grading feature is a major plus, especially for large classes, but several users report grading inconsistencies and errors that require manual intervention. WebAssign's integration with learning management systems (LMS) like Blackboard and Canvas is a significant advantage, streamlining workflow for educators. However, the user interface is often criticized for being clunky and outdated, leading to a steep learning curve for both instructors and students. Some users find the platform's customization options limiting, hindering their ability to tailor assignments to specific needs. Cost is another concern, with some institutions finding it to be a pricey option compared to competitors like Pearson's MyLab or WileyPLUS. WebAssign seems best suited for large STEM courses where automatic grading and a vast question bank are priorities, but instructors should be prepared to invest time in learning the platform and troubleshooting potential technical glitches. For smaller courses or those in non-STEM fields, the cost and complexity might outweigh the benefits, making alternative platforms worth exploring.

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SAP SuccessFactors Learning is an LMS and HR management solution. By far and away, the best-reviewed feature was professional development especially for its goal management and career plans. A 2019 PCMag review went as far as to call it the “Cadillac” of performance management. Reviewers were pleased with the features, found it useful to their career and would recommend the system to others. Last, reviewers were pleased with the recruiting tools and felt it aided them during talent acquisition. The useability and customer service for the product had very mixed reviews with an almost equal number of people reporting good or bad experiences. Reviewers who had used learning systems before and had smaller businesses had more positive things to say than new LMS users and large business employees. On the flip side, users felt it was particularly difficult to learn and said they ran into problems during the implementation process. While reviewers were pleased with the learning management overall, they didn’t like the administrator’s abilities, feeling it was lacking and not customizable enough. This may be a good fit for small and medium-sized businesses that are particularly interested in performance management. Do a thorough check of an organization’s requirements before choosing.

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