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New Relic vs SolarWinds Log Analyzer

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Our analysts compared New Relic vs SolarWinds Log Analyzer based on data from our 400+ point analysis of Log Analysis Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
New Relic Software Tool
SelectHub Award Winner
SolarWinds Log Analyzer Software Tool
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Product Basics

New Relic offers a comprehensive platform for data observability, enabling businesses to monitor, analyze, and optimize their software performance. It is particularly well-suited for industries such as technology, finance, and e-commerce, where real-time data insights are crucial. The platform's unique benefits include its ability to provide end-to-end visibility across complex systems, facilitating proactive issue resolution and performance enhancement. Popular features include real-time analytics, customizable dashboards, and seamless integration with various data sources. Users appreciate its intuitive interface and robust capabilities, which often surpass similar products in delivering actionable insights. Pricing details are not readily available, so it is advisable to contact SelectHub for a tailored quote. Overall, New Relic stands out for its powerful data observability tools that cater to the needs of businesses seeking to maintain optimal software performance and reliability.
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SolarWinds Log Analyzer is a robust tool designed for comprehensive log management and analysis, offering real-time log monitoring and event correlation. It is particularly suited for IT professionals and organizations in industries like finance, healthcare, and technology, where efficient log management is crucial. The software's ability to provide detailed insights into system performance and security makes it invaluable for maintaining operational integrity and compliance. Users appreciate its intuitive interface and powerful search capabilities, which streamline the process of identifying and resolving issues. Unique features include customizable dashboards and advanced alerting systems, enhancing its utility in dynamic IT environments. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote. Overall, SolarWinds Log Analyzer stands out for its user-friendly design and comprehensive feature set, making it a preferred choice for those seeking effective log management solutions.
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$99 Monthly
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$4,705 Annually
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Product Insights

  • Enhanced Visibility: New Relic provides a comprehensive view of your entire software stack, allowing you to monitor applications, infrastructure, and logs in one place. This holistic approach helps identify issues quickly and efficiently.
  • Proactive Problem Solving: With real-time alerts and anomaly detection, New Relic enables teams to address potential issues before they impact users, reducing downtime and improving user satisfaction.
  • Data-Driven Insights: By leveraging detailed analytics, New Relic helps businesses make informed decisions based on actual performance data, leading to more strategic planning and resource allocation.
  • Improved Collaboration: The platform's shared dashboards and reports facilitate better communication among team members, ensuring everyone is aligned and informed about system performance and issues.
  • Cost Efficiency: By identifying underutilized resources and optimizing performance, New Relic helps organizations reduce unnecessary expenses and maximize their IT investments.
  • Scalability Support: As businesses grow, New Relic scales with them, providing consistent monitoring and insights regardless of the size or complexity of the infrastructure.
  • User Experience Optimization: By tracking user interactions and performance metrics, New Relic helps improve the end-user experience, leading to higher customer satisfaction and retention.
  • Integration Flexibility: New Relic seamlessly integrates with a wide range of tools and platforms, allowing businesses to customize their monitoring setup to fit their specific needs and workflows.
  • Security Assurance: With robust security features, New Relic ensures that sensitive data is protected, giving businesses peace of mind while monitoring their systems.
  • Time-Saving Automation: Automated monitoring and reporting reduce the manual workload for IT teams, allowing them to focus on more strategic initiatives and innovations.
  • Performance Benchmarking: New Relic enables organizations to set performance benchmarks and track progress over time, ensuring continuous improvement and alignment with business goals.
  • Comprehensive Support: With access to extensive documentation and a responsive support team, users can quickly resolve issues and optimize their use of the platform.
  • Customizable Dashboards: Tailor dashboards to display the most relevant metrics for your team, ensuring that critical information is always at your fingertips.
  • Reduced Mean Time to Resolution (MTTR): By quickly pinpointing the root cause of issues, New Relic helps reduce the time it takes to resolve incidents, minimizing disruption to business operations.
  • Future-Proofing Capabilities: With continuous updates and new features, New Relic ensures that businesses stay ahead of technological advancements and industry trends.
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  • Enhanced Troubleshooting: Quickly identify and resolve issues by analyzing log data in real-time, reducing downtime and improving system reliability.
  • Centralized Log Management: Consolidate logs from multiple sources into a single platform, simplifying management and improving accessibility for IT teams.
  • Customizable Alerts: Set up specific alerts for unusual patterns or critical events, enabling proactive responses to potential threats or system failures.
  • Advanced Search Capabilities: Utilize powerful search functions to filter and find specific log entries, saving time and increasing efficiency in data analysis.
  • Comprehensive Reporting: Generate detailed reports that provide insights into system performance and security, aiding in strategic decision-making.
  • Scalability: Easily scale log management capabilities to accommodate growing data volumes, ensuring consistent performance as your organization expands.
  • Integration with Existing Tools: Seamlessly integrate with other SolarWinds products and third-party tools, enhancing overall IT infrastructure management.
  • Improved Security Posture: Detect and respond to security incidents faster by monitoring logs for suspicious activities, strengthening your organization's defenses.
  • Cost Efficiency: Reduce the need for multiple log management solutions by using a single, comprehensive tool, optimizing resource allocation and budget.
  • User-Friendly Interface: Navigate and manage logs with ease thanks to an intuitive interface, reducing the learning curve for new users.
  • Compliance Support: Maintain compliance with industry regulations by providing audit trails and ensuring data integrity through detailed log records.
  • Historical Data Analysis: Access and analyze historical log data to identify trends and patterns, supporting long-term planning and optimization efforts.
  • Real-Time Monitoring: Monitor logs in real-time to gain immediate insights into system operations, allowing for swift action when necessary.
  • Reduced Complexity: Simplify log management processes by automating routine tasks, freeing up IT resources for more strategic initiatives.
  • Custom Dashboards: Create personalized dashboards to visualize key metrics and log data, tailoring the interface to meet specific organizational needs.
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  • Full-Stack Observability: Provides end-to-end visibility across your entire tech stack, from infrastructure to applications, ensuring you can monitor every component in real-time.
  • Distributed Tracing: Allows you to trace requests as they flow through distributed systems, helping to pinpoint bottlenecks and optimize performance.
  • Real-Time Alerts: Configurable alerting system that notifies you of issues as they arise, enabling quick response to potential problems.
  • Custom Dashboards: Offers the ability to create personalized dashboards that display the most relevant metrics and data visualizations for your team.
  • AI-Powered Insights: Utilizes machine learning to detect anomalies and provide predictive analytics, helping to foresee and mitigate issues before they impact users.
  • Integrations: Supports a wide range of integrations with popular tools and platforms, such as AWS, Azure, Kubernetes, and more, to streamline workflows.
  • Log Management: Centralizes log data from various sources, making it easier to search, filter, and analyze logs for troubleshooting and auditing purposes.
  • Infrastructure Monitoring: Monitors the health and performance of your infrastructure, providing insights into resource utilization and potential areas for optimization.
  • APM (Application Performance Monitoring): Offers deep insights into application performance, including transaction times, error rates, and throughput, to enhance user experience.
  • Network Performance Monitoring: Tracks network traffic and performance metrics, helping to identify latency issues and optimize network configurations.
  • Serverless Monitoring: Provides visibility into serverless environments, allowing you to monitor functions and their interactions with other services.
  • Mobile Monitoring: Delivers insights into mobile application performance, including crash analytics and user interaction data, to improve app reliability.
  • Synthetics Monitoring: Simulates user interactions to test application performance and availability from different locations around the globe.
  • Data Query Language (NRQL): A powerful query language that allows you to extract and manipulate data for custom reporting and analysis.
  • Security Monitoring: Offers security insights by monitoring for vulnerabilities and compliance issues, helping to safeguard your systems.
  • OpenTelemetry Support: Embraces open standards by supporting OpenTelemetry, enabling seamless data collection and integration with other observability tools.
  • Service Maps: Visualizes the relationships and dependencies between services, aiding in understanding complex architectures and troubleshooting issues.
  • Incident Management: Integrates with incident management tools to streamline the process of tracking and resolving incidents efficiently.
  • Custom Instrumentation: Allows developers to instrument their code with custom metrics, providing deeper insights into specific application behaviors.
  • Usage Analytics: Provides detailed analytics on how your applications and infrastructure are being used, helping to optimize resource allocation and cost management.
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  • Real-Time Log Collection: Continuously collects logs from multiple sources, ensuring up-to-date data for analysis.
  • Advanced Log Search: Utilizes powerful search capabilities to quickly locate specific log entries using keywords and filters.
  • Customizable Log Parsing: Allows users to define custom parsing rules to extract meaningful data from unstructured logs.
  • Interactive Visualizations: Provides graphical representations of log data, making it easier to identify patterns and anomalies.
  • Log Forwarding: Supports forwarding logs to other systems or storage solutions for further analysis or archival purposes.
  • Integration with Orion Platform: Seamlessly integrates with SolarWinds Orion, enabling correlation with network and system performance data.
  • Alerting and Notifications: Configures alerts based on specific log events or thresholds, ensuring timely awareness of critical issues.
  • Log Retention Policies: Offers flexible retention settings to manage log storage efficiently, balancing compliance and resource usage.
  • Role-Based Access Control: Ensures secure access to log data by defining user roles and permissions within the system.
  • Scalability: Designed to handle increasing volumes of log data as organizational needs grow, without compromising performance.
  • Support for Multiple Log Formats: Compatible with a wide range of log formats, including syslog, SNMP traps, and Windows event logs.
  • Automated Log Analysis: Employs machine learning algorithms to automatically detect anomalies and potential security threats.
  • Centralized Log Management: Consolidates log data from various sources into a single, unified platform for streamlined management.
  • Historical Log Data Analysis: Enables retrospective analysis of log data to identify trends and investigate past incidents.
  • Custom Dashboards: Allows users to create personalized dashboards to monitor key metrics and log data insights at a glance.
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Product Ranking

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User Sentiment Summary

Excellent User Sentiment 151 reviews
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90%
of users recommend this product

New Relic has a 'excellent' User Satisfaction Rating of 90% when considering 151 user reviews from 1 recognized software review sites.

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4.52 (151)
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Awards

New Relic stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Real-Time Insights: New Relic excels in providing real-time application performance data, allowing for immediate identification of bottlenecks and anomalies.
AI-Driven Anomaly Detection: The platform leverages artificial intelligence to proactively detect unusual performance patterns, often before they become widespread issues.
Comprehensive Dashboards: New Relic offers highly customizable dashboards that provide a consolidated view of application health and performance, simplifying the monitoring process.
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Easy Administration: Users praise the software for being easy to set up and manage.
Log Analysis Capabilities: The software provides robust log analysis features, allowing users to quickly identify and troubleshoot IT issues.
Customizable Dashboards: Users appreciate the ability to create custom dashboards to visualize log data in a way that meets their specific needs.
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Cost: New Relic's pricing can be a significant barrier, especially for smaller businesses or those with limited budgets.
Complexity: The platform can feel overwhelming for new users due to its extensive features and detailed data visualizations.
Resource Consumption: Running New Relic can demand a substantial amount of system resources, potentially impacting the performance of the very systems it's monitoring.
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Cost: Some users have expressed that SolarWinds Log Analyzer can be expensive, especially for smaller businesses or those with limited budgets.
Complexity: While SolarWinds Log Analyzer offers a wide range of features, some users have found the software to be complex and challenging to learn, particularly for users without prior experience with similar log management tools.
Resource Utilization: A few users have reported that SolarWinds Log Analyzer can be resource-intensive, potentially requiring significant hardware resources to operate efficiently, especially when handling large volumes of log data.
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Is New Relic the real deal or are users singing a different tune? New Relic is a powerful observability platform that excels in application performance monitoring (APM) and anomaly detection. Its comprehensive dashboards provide a clear picture of system health, and its real-time monitoring capabilities enable quick identification and resolution of performance bottlenecks. For example, one user praised New Relic's ability to provide near real-time data that allowed them to identify and address a database query that was impacting performance.However, New Relic's extensive feature set can lead to a steep learning curve, especially for new users. Additionally, some users have reported that New Relic can be resource-intensive, potentially impacting system performance, particularly for smaller deployments. While New Relic offers a range of integrations, some users feel it lags behind competitors like Honeycomb in terms of third-party tool compatibility, particularly regarding the depth and flexibility of querying capabilities. Overall, New Relic is best-suited for large enterprises and teams with experience in observability practices who require real-time insights into application performance and anomalies. Its robust APM, AI-driven anomaly detection, and comprehensive dashboards make it a valuable tool for DevOps teams and Site Reliability Engineers in fast-paced environments. However, smaller businesses or teams with limited budgets and experience may find its complexity, resource intensity, and pricing structure challenging.

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Is SolarWinds Log Analyzer all it's chopped up to be? User reviews from the past year paint a somewhat mixed picture of this log management tool. While many appreciate its ability to effectively troubleshoot errors and identify the root causes of issues, some have voiced concerns about encountering bugs and glitches that necessitate regular patching. One user, a Technical Support Engineer, raved about the customizable dashboards, stating that they found it incredibly helpful in visualizing their infrastructure. The search function is another strong point, allowing users to quickly pinpoint specific problems within their logs. However, the decline in SolarWinds Log Analyzer's market share, dropping to 0.4% in October 2024 from 0.7% in the previous year, suggests that some users may be turning to alternative solutions. This could be due in part to the aforementioned bugginess, as well as the emergence of new competitors in the market. Despite this, SolarWinds Log Analyzer remains a solid choice for organizations looking for a robust log management tool with powerful troubleshooting capabilities, particularly those already invested in the SolarWinds ecosystem, as it integrates seamlessly with other products in their suite.

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