Eldermark vs GEHRIMED

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Our analysts compared Eldermark vs GEHRIMED based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

GEHRIMED Software Tool

Product Basics

Eldermark is a cloud-based tool that maintains health records and operational details for senior housing facilities. It manages clinical and health information exchange modules and connects physicians, vendors, patients, providers and hospitals to reduce costs, provide better care and make decisions. The firm partners with assisted and senior living facilities.

It includes an optimized CRM, digital marketing, health records, pharmacy integration, mobile charting, monitoring and condition intervention and monitoring, document storage, messaging, and more. Its bottom line modules include risk management, linking resident billing to clinical operations, payments, budgeting, general ledger and dashboards for operational and clinical performance.
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GEHRIMED, the flagship product of Geriatric Practice Management, Corp. (GPM), supports post-acute and extended care practices and facilities. Its community-oriented charting tools, messaging module and clinical documentation support patient care. It is cloud-based, ONC certified and HIPAA compliant. It also maintains data backups in real time and can be used on iPads and desktops.

Its intuitive dashboards, customizable templates, e-faxing, face sheets, MIPS dashboard and RVU basics improve workflows, efficiency and care delivery. It also includes translations of voice to notes, e-prescription, facility integrations, quality reporting and billing support.
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Small
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Large
Windows
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Android
Chromebook
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Android
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Cloud
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Mobile
Cloud
On-Premise
Mobile

Product Assistance

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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Improve Patient Outcomes: Take the heavy lifting off staff’s shoulders and allow them to connect more with patients for better treatment outcomes. 
  • Enhance Communication: Leverage uniform communication systems to keep team members connected and informed about any medical developments.  
  • Increase Quality of Care: Provide on-time treatment and reports to ensure optimum care delivery.  
  • Boost Revenue Cycle: With the suite of tools, enhance patient experiences to pull in more and boost revenue streams. 
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  • Automate Paper-Based Processes: Automate time-consuming, mundane paper-based processes and improve efficiency. 
  • Increase Operational Efficiency: Focus on providing better care quality to help physicians attend to more patients daily. Automate billing and time-consuming processes to unclog workflows and operate better. 
  • Improve Quality of Care: Analyze patient data, health patterns and patient files to provide accurate diagnoses and proper treatment. Free up time for staff to provide a better experience to patients. 
  • Enable Interoperability: Streamline workflows with reporting tools and a user-friendly interface, enabling doctors to provide better care.  
  • Share Medical Documents: Share important patient files and encounter notes digitally with any member of the clinic.  
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  • Sales CRM: Train sales teams to focus and improve consistency in sales efforts. Amplify sales reach to get in touch with prospective clients.
  • Digital Marketing: Generate a consistent lead pipeline and reach targeted audiences in a cost-effective and measurable way.
  • Service Minder EHR: Achieve seamless exchange of information amongst departments. Achieve comprehensive reports on time.
  • Point of Care: Reduce time-consuming paperwork and confirm resident services on demand with one click.
  • Patient Monitoring: Stay updated with patient condition changes in real time.
  • Messaging: Enable residents to communicate with physicians and professional caregivers on an as-needed basis.
  • Risk Management: Detect, identify and curtail risks rapidly. Establish risk management practices to stay a step ahead of risks.
  • Billing: Save time with an automated billing system that tracks and links the POS-approved items directly in the invoice.
  • Financials: Manage cash flow and streamline payroll. Stay on top of all incoming and outgoing payments.
  • Dashboards: Catch visual representations of performance metrics in real time.
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  • Specific Templates: Save valuable time by capturing required information using built-in and customizable encounter note templates.
  • Scheduling: Avoid conflicts and delays by managing patient visits, employee shifts and other important tasks.
  • Automated Encounter Delivery: Share patient encounters with teams digitally and move documents to specific locations as per needs.
  • Real-Time MIPS Dashboard: Keep track of progress and get a visual representation of metrics through an interactive dashboard.
  • RVU Dashboard: Stay updated with employee productivity and track data points in a relative value unit dashboard.
  • Patient Records Management: Collect and organize patient profiles with details about past doctor visits and medications.
  • Integrations: Get several integrations that streamline physician, nurse and facility staff jobs.
    • Billing: Stay on top of an organization’s revenue cycle. Dispatch invoices and track payments digitally.
    • E-Faxing: Automate administrative operations and share documents with teams while drafting.
    • E-Prescriptions: Provide automatic prescriptions after evaluating patient profiles and medication histories.
  • Cloud-Based: Access real-time records anywhere and at any time.
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Product Ranking

#29

among all
Long Term Care Software

#28

among all
Long Term Care Software

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Analyst Rating Summary

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100
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91
we're gathering data
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Eldermark
GEHRIMED
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Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 100 43 91 91 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 21 reviews
Great User Sentiment 42 reviews
88%
of users recommend this product

Eldermark has a 'great' User Satisfaction Rating of 88% when considering 21 user reviews from 1 recognized software review sites.

88%
of users recommend this product

GEHRIMED has a 'great' User Satisfaction Rating of 88% when considering 42 user reviews from 2 recognized software review sites.

4.4 (21)
4.38 (21)
n/a
4.4 (21)

Awards

SelectHub research analysts have evaluated Eldermark and concluded it earns best-in-class honors for Customer RelationshipManagement (CRM).

Customer RelationshipManagement (CRM) Award

No awards.

Synopsis of User Ratings and Reviews

Streamlined Resident Care: Eldermark offers tools to manage resident care plans, assessments, and service tracking, promoting efficient care delivery and regulatory compliance.
Enhanced Financial Management: The software facilitates billing, accounts receivable, and financial reporting, improving financial transparency and operational efficiency for long-term care facilities.
Improved Communication and Collaboration: Eldermark's communication features enable staff to share resident information securely, fostering collaboration and care coordination.
Data-Driven Insights: The platform provides reporting and analytics tools, empowering facilities to gain insights into resident care, staffing, and financial performance for informed decision-making.
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Ease of Use: The application received praises for its ease of use, according to 99% of users.
Functionality: According to 85% of users who reviewed this pro, the software provides convenient notes delivery to facilities, patient census by facility, portability and voice recognition for text-to-speech notes.
Sharing & Collaboration: About 80% of users said that the solution seamlessly implemented in existing workflows and enables communication across the organization.
Support: Regarding this feature, approximately 84% of users said that customer care representatives are resourceful and provide quick solutions to issues.
Cost: According to 67% of users who reviewed this, the pricing of the software is reasonable and there are no implementation charges.
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Usability Challenges: Users report that Eldermark can be cumbersome and time-consuming to navigate, with a steep learning curve and complex workflows that hinder efficiency. The interface is often described as outdated and clunky, leading to frustration and decreased productivity for staff.
Technical Issues and Bugs: Frequent technical problems, such as system crashes, slow loading times, and data synchronization errors, disrupt operations and compromise data integrity. These issues can lead to billing inaccuracies, care delivery delays, and overall dissatisfaction with the system's reliability.
Limited Customization Options: Eldermark's rigidity in accommodating unique workflows and specific needs of individual facilities can be a significant drawback. The lack of flexibility in tailoring the system to match existing processes often necessitates adapting to the software's limitations rather than the other way around.
Inadequate Customer Support: Users frequently express dissatisfaction with the responsiveness and effectiveness of Eldermark's customer support. Long wait times, difficulty reaching knowledgeable representatives, and unresolved issues contribute to a sense of frustration and lack of confidence in the vendor's ability to provide timely assistance.
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Data Visualization: About 60% of users said that icons feel clustered and lack customization options.
Reporting: According to 58% of users, the reporting feature is not intuitive and reports cannot be customized.
Accessibility: The platform gets stuck and becomes non-responsive in an event of internet failure, according to 95% of users.
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Eldermark, a comprehensive software solution designed to streamline operations in long-term care facilities, has attracted a range of feedback from users over the past year. While opinions on its effectiveness vary, several recurring themes emerge from the reviews, shedding light on the software's strengths, weaknesses, and ideal user base. Users frequently praise Eldermark for its robust features and comprehensive functionality, encompassing resident care, billing, and administrative tasks. The software's ability to centralize information and automate processes is seen as a significant advantage, saving time and reducing the risk of errors. Additionally, Eldermark's reporting capabilities are highly valued, providing insights into key performance indicators and facilitating data-driven decision-making. However, some users find the software's interface to be complex and challenging to navigate, particularly for those with limited technical expertise. The learning curve associated with Eldermark is often cited as a drawback, requiring substantial training and support to ensure effective implementation. Eldermark distinguishes itself from competitors through its emphasis on compliance and regulatory adherence. The software incorporates features that assist facilities in meeting industry standards and maintaining accurate records. This focus on compliance is particularly important for long-term care providers, as they operate in a highly regulated environment. Furthermore, Eldermark's integration capabilities enable seamless connectivity with other healthcare systems, promoting interoperability and data exchange. Considering its comprehensive features, compliance focus, and integration capabilities, Eldermark appears well-suited for larger long-term care facilities with dedicated IT resources and a need for robust reporting and analytics. Smaller facilities or those with limited technical expertise may find the software's complexity and learning curve to be significant challenges. Ultimately, the decision to implement Eldermark should be based on a thorough assessment of an organization's specific needs, resources, and technological capabilities.

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GEHRIMED provides all the tools one needs to run their practice smoothly. It has an intuitive interface that makes it easy to navigate and find specific icons quickly. Also, the support staff is helpful and resolves issues quickly. However, the system lacks customization options and gets stuck in an event of internet failure, resulting in downtime. Its reporting feature is not robust and lacks customization.

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