Top Eldermark Alternatives & Competitors For 2024

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Looking for alternatives to Eldermark? Many users crave user-friendly and feature-rich solutions for tasks like Resident Care, Customer RelationshipManagement (CRM), and Scheduling. Leveraging crowdsourced data from over 1,000 real Long Term Care Software selection projects based on 400+ capabilities, we present a comparison of Eldermark to leading industry alternatives like AL Advantage, ALIS, StoriiCare, and Cantata Health Solutions.

Cantata Health Solutions Software Tool

Product Basics

Eldermark is a cloud-based tool that maintains health records and operational details for senior housing facilities. It manages clinical and health information exchange modules and connects physicians, vendors, patients, providers and hospitals to reduce costs, provide better care and make decisions. The firm partners with assisted and senior living facilities.

It includes an optimized CRM, digital marketing, health records, pharmacy integration, mobile charting, monitoring and condition intervention and monitoring, document storage, messaging, and more. Its bottom line modules include risk management, linking resident billing to clinical operations, payments, budgeting, general ledger and dashboards for operational and clinical performance.
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AL Advantage is an assisted living module that supports clinical and care quality. It is cloud based and provides a secure environment for both off-site and on-site deployment. It helps reduce errors and duplicate entries by facilitating data flow from resident data to reports, forms and key functions. It supports state-compliant and automated resident assessments, incident reports, face sheets, service plans and more. Its integrated processes enable billing, ensure compliance and improve communications. Its scheduling module supports resident bathing, laundry and medication, freeing up care providers to focus on residents.

Its customizable care labels ensure cost recovery. Organizations pay for active residents only. It tracks absentees and does not require upgrade costs and software maintenance. It eliminates inefficiencies by eliminating paper files and documents.
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ALIS is a health care solution that streamlines the day-to-day activities of elderly clinics. It eliminates tedious paperwork and time-consuming tasks to improve overall care delivery. It provides full eMAR management and drug counting, integrated assessments, family engagement, and more.

With features such as admission management and activity planning, it caters to all telehealth needs of geriatric homes. It also offers third-party integration options to streamline operations.
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A care management platform, StoriiCare helps clinics and elderly homes digitize workflows to provide better oversight to management. It centralizes all key information about service providers that reduces errors considerably and saves valuable time otherwise spent on paperwork. Not only care givers but immediate family and friends of patients can monitor treatment and care plans.

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Cantata is a cloud-based software that helps post-acute care facilities improve care delivery. It assists clinics to collaborate and manage patient data to create accurate health plans. It also provides smart electronic health records management for hospitals and care facilities to help them succeed and grow.

With features such as e-prescribing, e-documentation and more, it fulfills the clinical and medical needs of assisted living, independent living and memory care.
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$7
$8
$350
$350
Monthly
Quote-based
Per Resident, Monthly
Monthly
Per Feature, Monthly
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No
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#29

among all
Long Term Care Software

#27

among all
Long Term Care Software

#32

among all
Long Term Care Software

#34

among all
Long Term Care Software

#50

among all
Long Term Care Software

Find out who the leaders are

Analyst Rating Summary

74
72
72
76
77
100
100
56
91
81
43
45
58
34
86
91
0
27
91
41
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Customer RelationshipManagement (CRM)
Mobile Capabilities
Resident Care
Customer RelationshipManagement (CRM)
Resident Care
Platform Capabilities
Scheduling
Customer RelationshipManagement (CRM)
Mobile Capabilities
Resident Care
Resident Care
Long-term care Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Eldermark
AL Advantage
ALIS
StoriiCare
Cantata Health Solutions
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term care Billing Mobile Capabilities Resident Care Scheduling 100 43 91 91 75 100 45 0 93 72 56 58 27 84 81 91 34 91 89 94 81 86 41 88 81 0 25 50 75 100
100%
0%
100%
0%
50%
50%
83%
17%
83%
17%
46%
54%
46%
54%
38%
62%
0%
100%
85%
15%
80%
20%
0%
100%
20%
80%
80%
20%
20%
80%
89%
11%
93%
7%
82%
18%
89%
11%
86%
14%
67%
33%
67%
33%
83%
17%
83%
17%
83%
17%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

47%
53%
47%
53%
60%
40%
60%
40%
67%
33%
81%
19%
88%
12%
81%
19%
81%
19%
63%
37%

User Sentiment Summary

Great User Sentiment 21 reviews
Great User Sentiment 162 reviews
Excellent User Sentiment 83 reviews
Excellent User Sentiment 46 reviews
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88%
of users recommend this product

Eldermark has a 'great' User Satisfaction Rating of 88% when considering 21 user reviews from 1 recognized software review sites.

86%
of users recommend this product

AL Advantage has a 'great' User Satisfaction Rating of 86% when considering 162 user reviews from 3 recognized software review sites.

95%
of users recommend this product

ALIS has a 'excellent' User Satisfaction Rating of 95% when considering 83 user reviews from 2 recognized software review sites.

94%
of users recommend this product

StoriiCare has a 'excellent' User Satisfaction Rating of 94% when considering 46 user reviews from 2 recognized software review sites.

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4.1 (8)
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4.4 (21)
4.32 (77)
4.44 (16)
4.65 (23)
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4.3 (77)
4.8 (67)
4.7 (23)
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Awards

Customer RelationshipManagement (CRM) Award
Customer RelationshipManagement (CRM) Award
User Favorite Award
User Favorite Award
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Synopsis of User Ratings and Reviews

Streamlined Resident Care: Eldermark offers tools to manage resident care plans, assessments, and service tracking, promoting efficient care delivery and regulatory compliance.
Enhanced Financial Management: The software facilitates billing, accounts receivable, and financial reporting, improving financial transparency and operational efficiency for long-term care facilities.
Improved Communication and Collaboration: Eldermark's communication features enable staff to share resident information securely, fostering collaboration and care coordination.
Data-Driven Insights: The platform provides reporting and analytics tools, empowering facilities to gain insights into resident care, staffing, and financial performance for informed decision-making.
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Functionality: It provides all the necessary tools and features to run medical practices efficiently, according to 77% of users.
Ease of Use: According to 84% of users, the software has an intuitive user interface that helps one to navigate seamlessly.
Reporting: About 72% of users mentioned that the reporting feature is quick and efficient, simplifying report generation.
Training: Regarding this feature, approximately 82% of users said that the learning curve of the solution is flat and it is easy to get up and running in a few hours.
Support: According to 99% of users, customer support is very responsive and quick to fix issues.
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Reduced Anxiety: Users appreciate the peace of mind knowing their loved ones can quickly call for help, reducing worry about potential falls or emergencies.
Increased Independence: The system empowers individuals to maintain their independence by providing a safety net, allowing them to move more freely within their homes.
Improved Communication: ALIS facilitates clear and direct communication with caregivers or emergency services, streamlining assistance when needed.
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Improves Quality of Life: StoriiCare helps care staff gain a deeper understanding of residents, leading to more meaningful interactions and personalized care, which ultimately enhances residents' quality of life.
Reduces Staff Workload: The platform streamlines administrative tasks, such as care planning and documentation, freeing up staff time to focus on direct resident care and engagement.
Increases Family Engagement: StoriiCare facilitates communication and connection between families and their loved ones in care, fostering a sense of involvement and reassurance.
Promotes Person-Centered Care: By capturing residents' life stories, preferences, and needs, StoriiCare empowers care teams to deliver individualized care that respects each resident's unique identity and values.
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Streamlined Resident Care: Cantata Health Solutions offers features designed to improve resident care coordination and delivery. This includes tools for care planning, medication management, and incident tracking, which can help facilities provide more efficient and effective care to their residents.
Simplified Financial Management: The platform provides tools for managing finances, including billing, accounts receivable, and accounts payable. This can help facilities improve their financial performance and reduce administrative burdens.
Enhanced Regulatory Compliance: Cantata Health Solutions helps facilities comply with state and federal regulations. The platform includes features for tracking resident assessments, care plans, and other required documentation, which can help facilities avoid penalties and maintain their licensure.
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Usability Challenges: Users report that Eldermark can be cumbersome and time-consuming to navigate, with a steep learning curve and complex workflows that hinder efficiency. The interface is often described as outdated and clunky, leading to frustration and decreased productivity for staff.
Technical Issues and Bugs: Frequent technical problems, such as system crashes, slow loading times, and data synchronization errors, disrupt operations and compromise data integrity. These issues can lead to billing inaccuracies, care delivery delays, and overall dissatisfaction with the system's reliability.
Limited Customization Options: Eldermark's rigidity in accommodating unique workflows and specific needs of individual facilities can be a significant drawback. The lack of flexibility in tailoring the system to match existing processes often necessitates adapting to the software's limitations rather than the other way around.
Inadequate Customer Support: Users frequently express dissatisfaction with the responsiveness and effectiveness of Eldermark's customer support. Long wait times, difficulty reaching knowledgeable representatives, and unresolved issues contribute to a sense of frustration and lack of confidence in the vendor's ability to provide timely assistance.
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Data visualization: The product features and icons are placed in a haphazard manner, which makes it difficult for the user to find some of the icons, according to 67% of users.
Sharing and Collaboration: According to 84% of users who reviewed this con, the application is incompatible with existing systems such as QuickMAR.
Performance: About 62% of users who mentioned speed and performance said that the solution becomes inaccessible in an event of internet failure.
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System Limitations: Users express frustration with the system's limitations, such as the inability to customize reports or the lack of integration with other healthcare systems.
User Interface: The user interface is often criticized for being unintuitive and difficult to navigate, particularly for users with limited technical proficiency. This can lead to decreased efficiency and increased frustration for staff members who rely on the system daily.
Technical Issues: Users report experiencing frequent technical issues, including system crashes, slow loading times, and data errors. These issues can disrupt workflows and compromise the quality of care provided to residents.
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Limited Customization: StoriiCare's pre-built activity templates may not always align with the specific needs and preferences of residents in Long Term Care facilities, potentially limiting engagement and therapeutic benefits.
Technological Challenges: Older adults with cognitive or physical impairments may struggle to use StoriiCare independently, requiring staff assistance and potentially hindering the goal of resident empowerment.
Privacy Concerns: Sharing resident information on a digital platform raises privacy concerns, requiring careful consideration of data security measures and resident consent protocols.
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Usability Challenges: Cantata's software can be cumbersome and time-consuming to navigate, especially for facilities with high turnover rates. New staff members often require extensive training to become proficient, impacting efficiency.
Customer Support Concerns: Long wait times and difficulty reaching knowledgeable support representatives have been reported, leading to frustration and delays in resolving critical issues.
Integration Issues: Integrating Cantata with existing systems, such as pharmacy or billing software, can be complex and may require additional customization, potentially increasing implementation costs and timelines.
Reporting Limitations: Generating custom reports or extracting specific data from Cantata may require technical expertise or additional support, hindering data analysis and decision-making processes.
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Eldermark, a comprehensive software solution designed to streamline operations in long-term care facilities, has attracted a range of feedback from users over the past year. While opinions on its effectiveness vary, several recurring themes emerge from the reviews, shedding light on the software's strengths, weaknesses, and ideal user base. Users frequently praise Eldermark for its robust features and comprehensive functionality, encompassing resident care, billing, and administrative tasks. The software's ability to centralize information and automate processes is seen as a significant advantage, saving time and reducing the risk of errors. Additionally, Eldermark's reporting capabilities are highly valued, providing insights into key performance indicators and facilitating data-driven decision-making. However, some users find the software's interface to be complex and challenging to navigate, particularly for those with limited technical expertise. The learning curve associated with Eldermark is often cited as a drawback, requiring substantial training and support to ensure effective implementation. Eldermark distinguishes itself from competitors through its emphasis on compliance and regulatory adherence. The software incorporates features that assist facilities in meeting industry standards and maintaining accurate records. This focus on compliance is particularly important for long-term care providers, as they operate in a highly regulated environment. Furthermore, Eldermark's integration capabilities enable seamless connectivity with other healthcare systems, promoting interoperability and data exchange. Considering its comprehensive features, compliance focus, and integration capabilities, Eldermark appears well-suited for larger long-term care facilities with dedicated IT resources and a need for robust reporting and analytics. Smaller facilities or those with limited technical expertise may find the software's complexity and learning curve to be significant challenges. Ultimately, the decision to implement Eldermark should be based on a thorough assessment of an organization's specific needs, resources, and technological capabilities.

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AL Advantage provides high rated features and functionalities such as reporting, charting and patient assessments. It has an intuitive user interface and responsive customer support. However, it does get stuck in case of internet failure causing considerable downtime. Finally, it is a good option for medical clinics that fall under its industry specialities.

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Is ALIS the real Mc Coy for long-term care? Recent user reviews suggest that ALIS is a strong contender in the long-term care software market, particularly for its ease of use and robust reporting capabilities. Users praise its intuitive interface, which even those with limited computer experience find easy to navigate. The software's reporting functions are also highly regarded, allowing users to quickly and efficiently extract specific information without needing to manually comb through individual records. One user even shared an anecdote about a time when room numbers in the system suddenly became incorrect. They contacted support and the issue was resolved by the afternoon, highlighting the responsiveness and efficiency of the ALIS support team. However, ALIS is not without its drawbacks. Some users have pointed out that certain features seem better suited for other healthcare settings and not specifically tailored for assisted living. Terminology within the software has also been a point of contention, with some users finding it confusing or not aligned with industry-standard definitions. While ALIS boasts a comprehensive suite of features, its care plan functionality has been criticized for being overly time-consuming. Despite these criticisms, the overall sentiment towards ALIS is positive, with users emphasizing its user-friendliness and powerful reporting tools as major advantages. ALIS appears to be best suited for organizations that prioritize ease of use and need to generate detailed reports quickly. Its intuitive design makes it accessible to staff members with varying levels of technical expertise, while its robust reporting capabilities streamline administrative tasks and provide valuable insights into resident care. However, organizations with very specific terminology requirements or those seeking a highly streamlined care planning process might find ALIS less ideal.

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StoriiCare has carved out a niche for itself in the long-term care software market, offering a unique blend of features that cater specifically to the needs of memory care facilities and those caring for individuals with dementia. Users consistently highlight the platform's person-centered approach as a key strength, praising its ability to go beyond basic care management by fostering meaningful engagement and connection. The life story feature, for instance, allows caregivers to document residents' personal histories, preferences, and interests, creating a rich tapestry of information that can be used to personalize care plans and activities. This focus on individual well-being sets StoriiCare apart from more generic care management systems, which often prioritize administrative tasks over resident engagement. While StoriiCare excels in fostering connection and engagement, some users note that its administrative features, such as billing and payroll, may not be as robust as those found in more comprehensive long-term care software solutions. Additionally, the platform's mobile app functionality has received mixed reviews, with some users finding it less intuitive than the web-based interface. Despite these limitations, StoriiCare's strengths in person-centered care make it an ideal choice for memory care facilities and those providing care for individuals with dementia. Its ability to facilitate meaningful interactions and preserve personal histories can significantly enhance the quality of life for residents and their families, making it a valuable tool for promoting well-being in long-term care settings.

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Cantata Health Solutions, a software solution designed to manage tasks associated with Long Term Care, has received a range of feedback from users over the past year. While some users appreciate the software's comprehensive features and ability to streamline workflows, others have expressed concerns about its complexity and occasional technical issues. Users frequently highlight the software's robust functionality as a key strength. Cantata Health Solutions offers a wide array of features, including resident care management, billing, and financial reporting, which can be helpful for facilities with diverse needs. The software's ability to automate many routine tasks is also seen as a significant advantage, as it can free up staff time and reduce the risk of errors. However, some users find the software's interface to be cumbersome and difficult to navigate, particularly for those with limited technical experience. Additionally, while Cantata Health Solutions offers a high degree of customization, this can also contribute to its complexity, making it challenging for some users to configure the software to their specific requirements. Cantata Health Solutions stands out from its competitors due to its focus on Long Term Care. The software includes specialized features that cater to the unique needs of this sector, such as tools for managing resident assessments, care plans, and medication administration. This focus on Long Term Care can be a significant advantage for facilities that require specialized functionality. However, it also means that Cantata Health Solutions may not be the best fit for facilities that provide a broader range of healthcare services. Overall, Cantata Health Solutions appears to be best suited for larger Long Term Care facilities with dedicated IT staff who can manage the software's complexity and provide support to users. The software's comprehensive features and automation capabilities can be highly beneficial for these facilities, but its complexity may pose challenges for smaller facilities or those with limited IT resources. It is important to note that software capabilities and user experiences can evolve over time, so it's recommended to check for the latest reviews and updates before making a decision.

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Top Alternatives in Long Term Care Software


AL Advantage

ALIS

American HealthTech

Cantata Health Solutions

Carecenta

Caremerge

ECP

EpicCare

MatrixCare

Netsmart

Oracle Ambulatory EHR

PointClickCare

StoriiCare

TheWorxHub

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