Top TaskMaster Pro Alternatives & Competitors For 2024

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Looking for alternatives to TaskMaster Pro? Many users crave user-friendly and feature-rich solutions for tasks like Resident Care, Customer RelationshipManagement (CRM), and Scheduling. Leveraging crowdsourced data from over 1,000 real Long Term Care Software selection projects based on 400+ capabilities, we present a comparison of TaskMaster Pro to leading industry alternatives like Caremerge, AL Advantage, GEHRIMED, and American HealthTech.

TaskMaster Pro Software Tool
GEHRIMED Software Tool
American HealthTech Software Tool

Product Basics

TaskMaster Pro is a tracking system for waiver (HCS) and ICF programs. It is web-based and automates quality assurance processes to facilitate regulatory compliance. It supports direct care professionals in managing compliance requirements and improving reporting accuracy. It ensures that information flows are dynamic and orderly, enabling improved operations and client care. It helps reduce documentation costs by correcting, managing and printing paper records. It automates delegations, ensures timely services, documents delegations and handles billing and service documents.

Client documentation and automated workflows result in higher case management ratios. It helps improve cash flows by decreasing billing time with clean logs. It also includes secure communication, planning, medical modules, service delivery, client budgets, billing waivers, scheduling, human resource capabilities, attendance tracking and more.
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Caremerge is a family communication, resident engagement, health records and medication administration records system for extended care and senior living facilities. It supports calendar hub, family coordination, resident app, voice capabilities and community signage capabilities. It helps manage independent and assisted living facilities, memory care establishments and continuing care retirement communities. The software synchronizes clinical and wellness efforts, manages workflow before a patient is admitted, and addresses family expectations.

It provides crisis communication, community and family engagement, a digital display, Alexa integration, a print shop, chronic care management, and more. Its partnership with Spiro100 gives older adults access to wellness videos, helping them remain active. It has an integrated programming and communications module, helping manage care units.
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AL Advantage is an assisted living module that supports clinical and care quality. It is cloud based and provides a secure environment for both off-site and on-site deployment. It helps reduce errors and duplicate entries by facilitating data flow from resident data to reports, forms and key functions. It supports state-compliant and automated resident assessments, incident reports, face sheets, service plans and more. Its integrated processes enable billing, ensure compliance and improve communications. Its scheduling module supports resident bathing, laundry and medication, freeing up care providers to focus on residents.

Its customizable care labels ensure cost recovery. Organizations pay for active residents only. It tracks absentees and does not require upgrade costs and software maintenance. It eliminates inefficiencies by eliminating paper files and documents.
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GEHRIMED, the flagship product of Geriatric Practice Management, Corp. (GPM), supports post-acute and extended care practices and facilities. Its community-oriented charting tools, messaging module and clinical documentation support patient care. It is cloud-based, ONC certified and HIPAA compliant. It also maintains data backups in real time and can be used on iPads and desktops.

Its intuitive dashboards, customizable templates, e-faxing, face sheets, MIPS dashboard and RVU basics improve workflows, efficiency and care delivery. It also includes translations of voice to notes, e-prescription, facility integrations, quality reporting and billing support.
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American HealthTech provides end-to-end solutions for extended care centers to mitigate clinical documentation issues. It provides RCM capabilities to alleviate time-consuming and stagnant processes, enabling clinics to provide better care and increase productivity.

With features such as charting, billing and more, it offers clinics a way out of time-consuming tasks to focus entirely on care delivery.
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Knowledge Base
24/7 Live Support
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Product Ranking

#17

among all
Long Term Care Software

#13

among all
Long Term Care Software

#27

among all
Long Term Care Software

#28

among all
Long Term Care Software

#39

among all
Long Term Care Software

Find out who the leaders are

Analyst Rating Summary

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72
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77
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100
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75
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45
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86
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27
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Customer RelationshipManagement (CRM)
Integrations and Extensibility
Long-term care Billing
Mobile Capabilities
Resident Care
Resident Care
Mobile Capabilities
Customer RelationshipManagement (CRM)
Resident Care
Platform Capabilities
Customer RelationshipManagement (CRM)
Integrations and Extensibility
Long-term care Billing
Mobile Capabilities
Resident Care
Platform Capabilities
Long-term care Billing
Resident Care

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TaskMaster Pro
Caremerge
AL Advantage
GEHRIMED
American HealthTech
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term care Billing Mobile Capabilities Resident Care Scheduling 72 65 91 93 84 100 45 0 93 72 75 86 27 86 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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88%
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User Sentiment Summary

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Excellent User Sentiment 10 reviews
Great User Sentiment 162 reviews
Great User Sentiment 42 reviews
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92%
of users recommend this product

Caremerge has a 'excellent' User Satisfaction Rating of 92% when considering 10 user reviews from 1 recognized software review sites.

86%
of users recommend this product

AL Advantage has a 'great' User Satisfaction Rating of 86% when considering 162 user reviews from 3 recognized software review sites.

88%
of users recommend this product

GEHRIMED has a 'great' User Satisfaction Rating of 88% when considering 42 user reviews from 2 recognized software review sites.

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4.1 (8)
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4.32 (77)
4.38 (21)
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4.6 (10)
4.3 (77)
4.4 (21)
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Awards

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User Favorite Award
Customer RelationshipManagement (CRM) Award
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Synopsis of User Ratings and Reviews

Easy to Use: TaskMaster Pro is designed to be user-friendly for both Direct Support Professionals (DSPs) and management, simplifying documentation and improving communication.
Intelligent Care Scheduling: The software optimizes care scheduling by integrating data and processes, ensuring accurate service delivery.
Incident Management: TaskMaster Pro provides real-time tools for documenting incidents seamlessly and offers insights into client behaviors.
In-Line Training: The software includes virtual, on-demand training features to enhance staff knowledge and skills.
Compliance Documentation: TaskMaster Pro assists in meeting compliance requirements efficiently, streamlining documentation and logs management for accurate and timely reimbursement submissions.
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Improved Communication and Collaboration: Caremerge facilitates seamless communication among staff, residents, and families, ensuring everyone is well-informed and connected. The platform offers various communication tools, such as messaging, announcements, and calendars, to keep everyone in the loop.
Enhanced Care Coordination: Caremerge streamlines care coordination by providing a centralized platform for care plans, assessments, and progress tracking. This feature enables caregivers to efficiently manage resident care and make data-driven decisions.
Increased Family Engagement: Caremerge promotes family involvement in resident care by offering a family portal where they can access information, communicate with staff, and participate in care planning. This increased engagement fosters a sense of community and support for residents.
Streamlined Operations: Caremerge helps long-term care facilities optimize their operations by automating tasks, reducing paperwork, and improving efficiency. The platform offers features such as electronic health records, billing management, and staff scheduling, which can save time and resources.
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Functionality: It provides all the necessary tools and features to run medical practices efficiently, according to 77% of users.
Ease of Use: According to 84% of users, the software has an intuitive user interface that helps one to navigate seamlessly.
Reporting: About 72% of users mentioned that the reporting feature is quick and efficient, simplifying report generation.
Training: Regarding this feature, approximately 82% of users said that the learning curve of the solution is flat and it is easy to get up and running in a few hours.
Support: According to 99% of users, customer support is very responsive and quick to fix issues.
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Ease of Use: The application received praises for its ease of use, according to 99% of users.
Functionality: According to 85% of users who reviewed this pro, the software provides convenient notes delivery to facilities, patient census by facility, portability and voice recognition for text-to-speech notes.
Sharing & Collaboration: About 80% of users said that the solution seamlessly implemented in existing workflows and enables communication across the organization.
Support: Regarding this feature, approximately 84% of users said that customer care representatives are resourceful and provide quick solutions to issues.
Cost: According to 67% of users who reviewed this, the pricing of the software is reasonable and there are no implementation charges.
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Easy to Use: American HealthTech has a user-friendly interface that is straightforward and easy to navigate, even for those who are not tech-savvy. The system is designed to be intuitive, with clear instructions and helpful prompts that guide users through the process.
Comprehensive Features: American HealthTech offers a wide range of features that are specifically designed to meet the needs of long-term care facilities. These features include resident care management, billing and financial management, and reporting and analytics. The system also includes tools for managing staff, scheduling, and compliance.
Improved Efficiency: American HealthTech can help to improve efficiency in long-term care facilities by automating many tasks that are typically done manually. This can free up staff time so that they can focus on providing quality care to residents. The system can also help to reduce errors and improve accuracy.
Enhanced Communication: American HealthTech can help to improve communication between staff, residents, and families. The system includes tools for sharing information, such as care plans, medication lists, and progress notes. This can help to ensure that everyone is on the same page and that residents are receiving the best possible care.
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Complex Setup: TaskMaster Pro can be difficult to configure during the initial setup phase, potentially requiring extra assistance from support teams to ensure proper implementation.
Cumbersome Training Library: Some users have reported that the training library within the system is difficult to navigate and utilize effectively.
Medication Order Renewals: The process for renewing medication orders can be time-consuming, as each order must be renewed individually.
Cumbersome IP Objective Input: Users have noted that inputting IP objectives can be a bit cumbersome and could be streamlined for better usability.
CNA Form Discrepancy: The CNA form within the software does not currently align with the recommended state form (8584), which could pose challenges for providers.
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Usability Challenges: The platform's interface can be confusing and difficult to navigate for both staff and residents, especially those with limited technological experience. The complexity of the system can lead to a steep learning curve and frustration among users.
Technical Issues: Users have reported experiencing various technical problems, such as software glitches, system crashes, and slow loading times. These issues can disrupt workflows, hinder communication, and negatively impact the overall user experience.
Customer Support Concerns: Some users have expressed dissatisfaction with the responsiveness and effectiveness of Caremerge's customer support. Long wait times, unresolved issues, and a lack of clear communication can exacerbate frustrations and hinder problem resolution.
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Data visualization: The product features and icons are placed in a haphazard manner, which makes it difficult for the user to find some of the icons, according to 67% of users.
Sharing and Collaboration: According to 84% of users who reviewed this con, the application is incompatible with existing systems such as QuickMAR.
Performance: About 62% of users who mentioned speed and performance said that the solution becomes inaccessible in an event of internet failure.
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Data Visualization: About 60% of users said that icons feel clustered and lack customization options.
Reporting: According to 58% of users, the reporting feature is not intuitive and reports cannot be customized.
Accessibility: The platform gets stuck and becomes non-responsive in an event of internet failure, according to 95% of users.
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Limited Customization: The platform's rigidity can pose challenges for facilities with unique workflows or specialized care requirements, potentially hindering efficiency and care delivery.
Usability Issues: Navigating the platform's interface can be cumbersome due to its complexity, leading to a steeper learning curve for staff and potential inefficiencies in daily operations.
Customer Support Concerns: Some users have reported challenges in obtaining timely and effective assistance from American HealthTech's customer support, which can be crucial for addressing urgent technical issues or clarifying functionalities.
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Is TaskMaster Pro a master of its domain or just another task in the IDD case management software landscape? User reviews from the past year suggest the former. TaskMaster Pro consistently receives high praise for its user-friendly interface, especially from Direct Support Professionals (DSPs) who find it intuitive and easy to navigate. For instance, one user stated that "TMP is super friendly, with great tech support," highlighting the software's accessibility and helpful support system. This ease of use is a key differentiator, as many competing IDD software solutions are often criticized for being clunky and difficult to learn. TaskMaster Pro's robust reporting capabilities are another major strength. Users appreciate the software's ability to generate detailed reports on various aspects of care, such as incident tracking, service delivery, and billing. This feature not only streamlines administrative tasks but also provides valuable insights into program performance and areas for improvement. One user praised TaskMaster Pro's comprehensive billing features, including automated billing, insurance verification, and claims management, stating that the software "allows users to submit claims electronically and track the status of payments." This level of detail and automation empowers providers to make data-driven decisions and optimize their operations. However, some users have pointed out that the initial setup and learning curve can be somewhat challenging, particularly for larger organizations with more complex needs. While the software is generally considered user-friendly, the abundance of features and customization options can feel overwhelming at first. Despite this initial hurdle, most users agree that the long-term benefits of using TaskMaster Pro far outweigh the initial learning curve. Overall, TaskMaster Pro is ideally suited for IDD providers of all sizes who are looking to streamline their operations, improve communication, and enhance the quality of care they deliver. Its intuitive interface, robust reporting capabilities, and dedicated support make it a standout choice in the IDD software market. Whether you're a small provider just starting out or a large organization looking to upgrade your current system, TaskMaster Pro offers a comprehensive and user-friendly solution to meet your IDD management needs.

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Caremerge has established itself as a prominent player in the long-term care software market, offering a comprehensive suite of tools designed to streamline operations and enhance resident care. User feedback from the past year highlights both the strengths and weaknesses of the platform, providing valuable insights for potential adopters. Caremerge is often praised for its user-friendly interface and intuitive design, making it accessible to staff members with varying levels of technical expertise. The platform's robust communication features, including secure messaging and video conferencing, facilitate seamless collaboration among care teams, residents, and families. Additionally, Caremerge's care planning and medication management modules are commended for their ability to improve accuracy and efficiency in care delivery. However, some users have noted that the initial setup process can be time-consuming and that certain features may require additional training to fully utilize. Compared to similar products, Caremerge differentiates itself through its strong focus on resident engagement and family involvement. The platform offers a resident portal that allows individuals to access their care plans, communicate with staff, and participate in activities. Family members can also stay connected through a dedicated portal, receiving real-time updates and engaging in care discussions. These features are particularly important in the long-term care setting, where fostering a sense of community and maintaining strong family connections are crucial for resident well-being. Caremerge is best suited for long-term care facilities seeking a comprehensive software solution that prioritizes resident engagement, family involvement, and care team collaboration. Its user-friendly interface, robust communication tools, and focus on care coordination make it an ideal choice for organizations looking to enhance operational efficiency and improve resident outcomes.

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AL Advantage provides high rated features and functionalities such as reporting, charting and patient assessments. It has an intuitive user interface and responsive customer support. However, it does get stuck in case of internet failure causing considerable downtime. Finally, it is a good option for medical clinics that fall under its industry specialities.

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GEHRIMED provides all the tools one needs to run their practice smoothly. It has an intuitive interface that makes it easy to navigate and find specific icons quickly. Also, the support staff is helpful and resolves issues quickly. However, the system lacks customization options and gets stuck in an event of internet failure, resulting in downtime. Its reporting feature is not robust and lacks customization.

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American HealthTech's software, designed to manage tasks in Long Term Care facilities, has received a range of feedback from users over the past year. While some appreciate its comprehensive features and ability to streamline administrative processes, others have expressed concerns about its complexity and occasional glitches. Users frequently highlight the software's robust functionality as a key strength. The platform offers a wide array of tools for managing resident care, billing, and staff scheduling, which can be particularly beneficial for larger facilities with complex needs. However, this extensive functionality can also be a drawback, as some users find the software's interface to be overwhelming and difficult to navigate. Additionally, while American HealthTech offers a mobile app, some users report that it lacks the full functionality of the desktop version, limiting its usefulness for staff on the go. Despite these challenges, American HealthTech remains a popular choice in the Long Term Care software market due to its comprehensive features and ability to integrate with other healthcare systems. The software is particularly well-suited for larger facilities with dedicated IT staff who can provide support to users and troubleshoot any technical issues that may arise. For smaller facilities or those with limited IT resources, a more user-friendly and intuitive solution may be a better fit.

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Related Categories

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Top Alternatives in Long Term Care Software


AL Advantage

ALIS

American HealthTech

Cantata Health Solutions

Carecenta

Caremerge

ECP

Eldermark

EpicCare

MatrixCare

Netsmart

Oracle Ambulatory EHR

PointClickCare

StoriiCare

TheWorxHub

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