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TheWorxHub vs Carecenta

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Our analysts compared TheWorxHub vs Carecenta based on data from our 400+ point analysis of Long Term Care Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
TheWorxHub Software Tool
SelectHub Award Winner
Carecenta Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

68 Detailed Analysis

User Sentiment

Excellent User Sentiment (82 Reviews)

Analyst Rating

72 Detailed Analysis

User Sentiment

Great User Sentiment (48 Reviews)
The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets.

It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.
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A cloud-based software, Carecenta helps geriatic homes and care coordinators improve patient outcomes. It allows clinics to optimize workflows and financial reporting to free up time for staff. It offers nine cloud-based workflows and financial management, each tailored to serve specific industries.

With features such as care management, billing and invoicing, claims management, and more, it caters to clinics of all sizes in various niches. It offers several price tiers depending on a clinic’s size and needs.
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Maintenance: Organize, plan and track assets, work orders through dashboards.
    • Preventive Maintenance: Automate the scheduling of preventive maintenance and ensure timely maintenance.
    • Asset Management: Use barcodes to access information on assets and map preventive work needs.
    • Work Order Request Management: Create work orders with details like location, person in charge and more.
    • Space Utilization: View work, assets and equipment on detailed interior maps for individual facilities and store the latest life safety diagrams.
    • Reporting: Use automated reports to track budget, staff, work, assets and other key data, and share these reports on a set schedule.
    • Dashboards: Customize the dashboard to access information like work order status, asset inventory, site performance and more in one place.
  • Compliance: Leverage dashboard and templates to stay up-to-date with the regulations.
    • Mobile EOC Rounding Surveys: Provide staff with access to pass/fail surveys on mobile phones for mock inspections and use during rounds.
    • Deficiency Dashboards: View real-time, deficiency-specific dashboards and automate work orders for compliance defici
    • Compliance and EOC Tracking: Ensure EOC and compliance tasks are followed and track their statuses. Link activities to compliance codes from the NFPA and the Joint Commission.
    • Rounding Templates: Enable staff to report consistent information by building templates based on key criteria.
    • Reporting and Analytics: Identify improvement areas with the help of survey questions and get reports based on top deficiencies and deficiency histories.
  • BioMed: Optimize workflows and synchronize people and systems to provide better care.
    • File Management:File faster with a single source for both manual and online attachments via TheWorxHub, Microsoft OneDrive and/or DropBox.
    • Battery Management: Use PM and information from chemistry, capacity and voltage to manage battery life and replacements.
    • Work Assignment Automation:Ensure patient safety and faster resolution with automated round-robin work assignments.
    • Mobile Barcode Scanner:Scan inventory from the mobile app to access and share system-wide inventory information.
    • New Model Evaluation: Set data requirements and approval rules for new equipment to ensure timely inspection and maintenance.
  • Energy Management: Collect and evaluate data to conserve energy consumption.
    • Centralized Energy Dashboard: Monitor and track trends, costs, usages and energy consumption levels of all utilities.
    • Utility Data: Automate bill entry, internal data recording and EDI services within the energy management dashboard.
    • Utility Tracking and Monitoring: Check for ways to reduce cost and carbon emission as well as improve sustainability by comparing past usage and usage between facilities.
    • Reports:Access reports, charts and graphs on carbon emission, utility data and more.
    • Energy-Saving Actions: Measure ROI on capital projects, track energy maintenance issues and create checklists for walkthroughs and events.
  • Security Rounding: Manage rounds with checkpoints, voice-to-text work orders, location-based check-ins, documented incidents and daily activity logs
  • Capital Planning: Create an attainable capital plan with the help of reports and industry benchmarks and also make decisions for repair or replacement.
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  • Care Management: Improve patient health by delivering a suite of medical health services.  
  • Billing: Take the heavy lifting off staff’s shoulders by automating the billing process. Accept online payments and generate invoices online to make the process seamless.  
  • Claims Management: Offer medical claim services to patients by providing them with accurate information on benefits. Collect, process and send claims to insurance companies systematically for quick resolutions.  
  • Compliance Management: Monitor and access systems continuously to ensure they are running as per industry standards and regulations.  
  • Clinical Care: Provide one-to-one care to support patients with clinical conditions. Depending on the condition, alot sufficient time for rehabilitation.  
  • Mobile Access: Leverage the cloud architecture by enabling doctors to access patient files and notes remotely.  
  • Patient Data Management: Enter patient information in a single database by aggregating reports and medical histories from different vendors to create a complete patient file.  
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Product Ranking

#35

among all
Long Term Care Software

#37

among all
Long Term Care Software

Find out who the leaders are

Analyst Rating Summary

68
72
72
75
38
78
73
36
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Platform Capabilities
Scheduling
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TheWorxHub
Carecenta
+ Add Product + Add Product
Customer RelationshipManagement (CRM) Long-term Care Billing Mobile Capabilities Resident Care Scheduling 72 38 73 77 72 75 78 36 79 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

47%
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53%
33%
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67%
94%
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6%
88%
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12%

User Sentiment Summary

Excellent User Sentiment 82 reviews
Great User Sentiment 48 reviews
94%
of users recommend this product

TheWorxHub has a 'excellent' User Satisfaction Rating of 94% when considering 82 user reviews from 3 recognized software review sites.

82%
of users recommend this product

Carecenta has a 'great' User Satisfaction Rating of 82% when considering 48 user reviews from 2 recognized software review sites.

4.5 (5)
n/a
4.7 (76)
4.13 (24)
n/a
4.1 (24)
5.0 (1)
n/a

Awards

TheWorxHub stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Carecenta and concluded it earns best-in-class honors for Scheduling.

Scheduling Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users who mention usability said the solution has an easy-to-use interface.
Customer Support: Customer service is very helpful according to 95% of reviewers mentioning support.
Preventive Maintenance: This feature reduces the need for emergency repairs, as noted by all reviews mentioning it.
Work Order: Over 70% of users referencing this feature observed that it’s made the process of assigning and creating work orders easy.
Reports: It’s easy to access reports, as stated by more than 75% of reviewers referring to this feature.
Tracking: All users mentioning tracking liked that the system helps keep track of maintenance updates, assets, expenses and man hours on a project.
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Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.
Mobile App: Every review mentioning this aspect stressed the need for a mobile application instead of the mobile website they use on their phones.
Data: It’s difficult to import and access data, according to all users citing this aspect.
Reminders: The lack of reminders is a downside according to all reviews on the topic.
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The WorxHub is a flexible, user-friendly CMMS that goes above and beyond to deliver customer service and support to its users. Users appreciate its tracking, usability, easy work order management and reporting. Its PM feature also helps avoid unexpected repairs. However, as mentioned in multiple reviews, it can be difficult to get used to. There’s also room for improvement with data import, and its lack of reminders and a mobile app were both common issues. Overall, it can bring a lot of benefits to a healthcare company, though users should consider how its shortcomings would impact them.

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Screenshots

Top Alternatives in Long Term Care Software

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Head-to-Head Comparison

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