Top Klaviyo Alternatives & Competitors For 2024

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Looking for alternatives to Klaviyo? Many users crave user-friendly and feature-rich solutions for tasks like Email Campaign Management, Lead Nurturing, and Lead Management. Leveraging crowdsourced data from over 1,000 real Marketing Automation Software selection projects based on 400+ capabilities, we present a comparison of Klaviyo to leading industry alternatives like Constant Contact, Mailchimp, Marketing Cloud Account Engagement, and Sendinblue.

Product Basics

Klaviyo is a cloud-based marketing automation platform that empowers e-commerce businesses to elevate their marketing strategies through targeted email and SMS campaigns. It's particularly well-suited for businesses aiming to enhance customer engagement and drive sales by delivering personalized messages based on customer behavior and preferences. Key benefits include increased customer engagement, improved sales, and enhanced customer retention. Popular features encompass email segmentation, pre-built reports, email automation, and drip campaigns. Users often highlight its ease of use and robust features as standout qualities. Klaviyo offers transparent pricing with various plans to accommodate different business needs, typically based on the size of your contact list and desired features.

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Constant Contact is a comprehensive software solution designed for managing marketing automation tasks, making it particularly suitable for small to medium-sized businesses looking to enhance their email marketing efforts. This platform offers a range of important benefits, including the ability to easily create professional-looking emails, track campaign performance, and segment audiences for targeted messaging. Among its popular features are customizable email templates, robust analytics, and integration capabilities with other tools, which collectively help businesses improve their engagement rates and ROI on marketing campaigns. When compared to similar products, users often highlight Constant Contact's user-friendly interface and responsive customer support as key differentiators. Pricing for Constant Contact varies based on the features and scale of use, typically following a monthly subscription model that allows businesses to choose a plan that best fits their needs and budget. This flexibility in pricing, combined with its comprehensive feature set, makes Constant Contact a competitive option in the realm of marketing automation tools.

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Mailchimp is a web-based marketing platform that specializes in email marketing, sending, monitoring and personalizing communications. Given its pricing point, it’s great for small or medium businesses who want a fully-featured marketing implementation.

Standout features include an intuitive website builder with a drag-and-drop interface, an integrated database, as well as robust landing page builders for web and social media traffic. It also facilitates the creation of digital ads as well as physical postcards to reach customers via postal services.
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Marketing Cloud Account Engagement (formerly Pardot) aligns marketing and sales to meet KPI goals. A variety of tools help users measure and optimize efforts to produce better results. It offers powerful features like lead management, automated email marketing, analytics generated by AI to help augment the user experience, landing page generation, lead generation and more.

As part of the Salesforce ecosystem, it can seamlessly connect with other offerings to enhance data flow and more easily extend capabilities.
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Sendinblue is a cloud-based suite of communication capabilities, including email marketing, transactional emails, text messages, CRM, sign-up forms and more.

It includes features such as segmentation, retargeting, real-time statistics and website chat, and is suitable for companies of any size. Heat maps enable visualizing the engagement path of readers in a newsletter-type email by tracking clicks and aggregating them.
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$45
$9.99
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$1,250
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
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Documentation
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24/7 Live Support
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Product Ranking

#51

among all
Marketing Automation Software

#19

among all
Marketing Automation Software

#20

among all
Marketing Automation Software

#3

among all
Marketing Automation Software

#10

among all
Marketing Automation Software

Find out who the leaders are

Analyst Rating Summary

70
90
90
78
68
50
21
86
100
79
66
86
90
85
45
83
98
83
100
0
Show More Show More
Email Campaign Management
Integrations and Extensibility
Lead Management
Lead Nurturing
Platform Capabilities
Social Media Campaign Management
Integrations and Extensibility
Lead Management
Platform Capabilities
Social Media Campaign Management
Email Campaign Management
AI-Based Capabilities
Compliance and Data Security
Lead Management
Email Campaign Management
Dashboard and Reporting
Social Media Campaign Management
Text Campaign Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Klaviyo
Constant Contact
Mailchimp
Marketing Cloud Account Engagement
Sendinblue
+ Add Product + Add Product
AI-Based Capabilities Campaign Management Compliance and Data Security Dashboard and Reporting Email Campaign Management Lead Generation Lead Management Lead Nurturing Mobile Capabilities Platform Capabilities Social Media Campaign Management Text Campaign Management 50 66 83 66 90 68 60 81 41 64 54 79 21 86 98 99 94 75 100 100 81 100 100 93 86 90 83 83 93 82 100 83 93 100 100 55 100 85 100 92 94 90 100 67 40 72 50 50 79 45 0 25 71 68 60 83 80 0 100 86 0 25 50 75 100
43%
57%
14%
86%
86%
14%
100%
0%
71%
29%
60%
40%
87%
13%
87%
13%
87%
13%
43%
57%
83%
17%
100%
0%
83%
17%
100%
0%
0%
100%
64%
36%
100%
0%
82%
18%
91%
9%
20%
80%
90%
10%
90%
10%
90%
10%
90%
10%
71%
29%
57%
43%
64%
36%
71%
29%
86%
14%
45%
55%
60%
40%
100%
0%
100%
0%
100%
0%
60%
40%
83%
17%
100%
0%
83%
17%
67%
33%
83%
17%
40%
60%
80%
20%
90%
10%
40%
60%
80%
20%
55%
45%
100%
0%
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73%
27%
0%
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38%
62%
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0%
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50%
50%
100%
0%
71%
29%
86%
14%
14%
86%
14%
86%
86%
14%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

63%
37%
100%
0%
100%
0%
31%
69%
62%
38%

User Sentiment Summary

Excellent User Sentiment 1001 reviews
Great User Sentiment 8703 reviews
Great User Sentiment 41542 reviews
Good User Sentiment 3522 reviews
Excellent User Sentiment 3032 reviews
93%
of users recommend this product

Klaviyo has a 'excellent' User Satisfaction Rating of 93% when considering 1001 user reviews from 4 recognized software review sites.

81%
of users recommend this product

Constant Contact has a 'great' User Satisfaction Rating of 81% when considering 8703 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Mailchimp has a 'great' User Satisfaction Rating of 88% when considering 41542 user reviews from 5 recognized software review sites.

79%
of users recommend this product

Marketing Cloud Account Engagement has a 'good' User Satisfaction Rating of 79% when considering 3522 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Sendinblue has a 'excellent' User Satisfaction Rating of 90% when considering 3032 user reviews from 4 recognized software review sites.

4.6 (473)
3.9 (4359)
4.3 (10702)
3.9 (1740)
4.6 (1057)
4.67 (297)
4.3 (2131)
4.48 (15519)
4.12 (587)
4.55 (1414)
4.7 (183)
4.3 (1670)
4.5 (13246)
4.1 (532)
4.4 (492)
n/a
n/a
4.5 (222)
4.0 (26)
n/a
4.5 (48)
3.8 (543)
4.1 (1853)
3.8 (637)
2.7 (69)

Awards

User Favorite Award
Lead Management Award
Platform Capabilities Award
Social Media Campaign Management Award
Integrations and Extensibility Award
Lead Management Award
Platform Capabilities Award
Social Media Campaign Management Award
Integrations and Extensibility Award
AI-Based Capabilities Award
Compliance and Data Security Award
Lead Management Award
User Favorite Award
Social Media Campaign Management Award

Synopsis of User Ratings and Reviews

Analytics: The product offers robust analysis capabilities, according to all reviews about analytics.
Ease of Use: A user-friendly interface and email templates are noted by 96% of users who leverage the product.
Segmentation: More than 90% of user feedback on this feature suggests that segmentation is a key benefit.
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Email Campaigns: It’s possible to add tables and buttons, check open and click rates, and schedule, customize and manage emails, according to 90% of reviewers who mention this aspect.
Ease of Use: More than 95% of users who talk about this aspect report it’s easy to navigate.
Templates: Creating and using pre-built templates, including those for different occasions, aid announcements and sales marketing, as 70% of users referencing this aspect observe.
Contact Management: The system helps save and organize contacts in one place, as well as create emails and events to send out to different groups of contacts, according to 90% of reviewers who talk about this feature.
Customer Service: The customer support team is helpful and always available to assist, note 82% of users mentioning it.
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Easy to Use: The platform has a simple interface and can easily be understood by anyone with basic knowledge of email marketing, observe 95% of reviewers referencing this feature.
Easy Email and Templates: It’s easy to create and understand emails using templates, send professional email flyers, and run campaigns automatically, according to 83% of users who mention this feature.
Email Marketing: Everyone referencing this aspect thinks it’s a comprehensive email marketing tool with features like campaign management, customer journey, transactional email, integrations and more.
Customization: Almost 80% of reviewers who talk about this feature feel the built-in templates are easily customizable, and editing them doesn’t require graphic design experience.
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Integration: More than 90% of users who mention integration noted the benefit of being able to connect Marketing Cloud Account Engagement with the wider Salesforce ecosystem.
Email Marketing: Users can seamlessly set up emails, create content, measure performance and report results, according to all reviews about email marketing.
Lead Generation: It offers robust tools for lead generation and nurturing, as reported by 85% of user feedback on these features.
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Ease of Use: More than 90% of reviewers referencing this feature mention it’s easy and simple to use the platform.
Email Marketing Tool: It’s easy to create, customize and deliver emails using a complete range of email automation tools, note more than 90% of reviewers who talk about this feature.
Support: The customer service team is helpful and responds in a timely manner, according to 82% of users mentioning it.
Interface: In the view of 91% of users referencing the interface, it’s efficient and pleasant to use.
Contact Management: It’s easy to import and categorize contacts, and communicating with customers is also straightforward, in the experience of 75% of reviewers mentioning contact management.
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Training: All users who mention setup and implementation indicated the lack of training resources as a drawback.
Cost: It’s not cost-effective for the functionality offered, according to 79% of users who mention this aspect.
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Lack of Features: The system lacks certain features such as Google Analytics tracking, configuration options, CRM capabilities and automation options, note 90% of reviewers talking about this aspect.
Spam Emails: Most of the emails sent via the platform go to junk folders, according to 83% of users referencing this issue.
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Paid Version: More than 85% users mentioning this aspect observe that the free version doesn’t include all features and the premium version is expensive compared to other email marketing services.
Email Spam: Every user talking about this feature mentions that sometimes clients' e-blasts end up in the spam folder for recipients.
Glitches: There are glitches such as difficulty signing in when logged in from another device, frozen modules, slow editing process, poor compatibility with Outlook and more, as every review on this feature mentions.
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Cost: The product costs more than the functionality it offers, according to all the users who mention this aspect.
Complexity: It’s difficult to understand and involves a lot of clicks, as observed by 95% of users mentioning this aspect.
Reporting: The lack of vigorous reporting tools is a matter of concern, according to 85% of user feedback on the topic.
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Limitations: Every user talking about this aspect mentions limitations such as difficulty adding a new folder and finding bounce email issues.
Design Tool: As every user observes, the design tool is basic and doesn’t offer many functions.
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With an easy-to-use design and email templates, Klaviyo simplifies marketing efforts. Vigorous monitoring and analytics were other strong points according to user feedback. Users also leverage it for market segmentation, which provides useful market insights according to the segments chosen. However, getting started with the product may take some time due to the lack of training resources for implementation, and the capabilities may not justify the price tag for smaller companies according to user feedback. All in all, it’s a good choice for companies with a larger budget that require strong automation and segmentation capabilities.

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Designed for small businesses, Constant Contact delivers web-based email marketing that’s easy to use. Most users find its robust email marketing and campaign management feature beneficial. It offers lots of templates and strong contact management capabilities. The customer support team is quite helpful as well. However, it lacks some important features such as Google Analytics and automation settings, limiting its usefulness in some key areas. Additionally, reviews indicate most of the emails users send are marked as spam. Overall, it’s a decent software for small businesses that are in need of an efficient, lightweight solution.

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Stepping into the realm of email marketing, Mailchimp emerges as a prominent contender, captivating businesses with its user-friendly interface and extensive features. User feedback from the past year sheds light on Mailchimp's strengths and weaknesses, offering valuable insights for potential adopters. Mailchimp's intuitive design empowers users of all skill levels to craft visually appealing email campaigns. The platform's drag-and-drop editor and diverse template library simplify the creation process, enabling businesses to maintain brand consistency and engage their audience effectively. Affordability is another hallmark of Mailchimp, with tiered pricing plans catering to businesses of varying sizes and budgets. The availability of a free plan further enhances accessibility, making it an attractive option for startups and small businesses. However, Mailchimp's automation capabilities have drawn mixed reviews. While the platform offers basic automation features, such as welcome emails and abandoned cart sequences, some users find them to be less robust compared to competitors like ActiveCampaign or Klaviyo. Additionally, Mailchimp's segmentation options, while functional, may not provide the same level of granularity as more specialized email marketing platforms. Despite these limitations, Mailchimp's ease of use, affordability, and comprehensive feature set make it a compelling choice for businesses seeking a reliable email marketing solution. Its intuitive interface and extensive template library empower users to create professional-looking emails without extensive design experience. The platform's scalability ensures that it can accommodate the evolving needs of growing businesses, making it an ideal choice for those embarking on their email marketing journey.

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Marketing Cloud Account Engagement is liked among users for the seamless integration it offers with Salesforce, leading to stronger marketing capabilities. It also offers various functionalities to make email marketing more powerful and is relied upon for lead generation. However, the cost of the product might be too much for smaller companies, especially given the lack of reporting options. The complexities of the platform also make it difficult to get used to according to the majority of reviews. Overall, the product is a good pick for larger enterprises seeking robust marketing automation, particularly those already using Salesforce that can leverage the tight integration for enhanced marketing.

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Sendinblue provides a cloud-based suite of communication tools available through a simple interface, ensuring ease of use. It offers a wide range of marketing automation tools and helps manage contacts efficiently, as many users note. The support team is prompt and thoroughly helpful. Users also find the free plan to be beneficial, as it offers good features with up to 300 emails per day. However, the system suffers from certain functional limitations and the design tool needs improvement. Overall, it’s an efficient, user-friendly option for businesses of any size looking to support all aspects of email marketing.

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