Marketing Cloud Account Engagement vs Adobe Campaign

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Our analysts compared Marketing Cloud Account Engagement vs Adobe Campaign based on data from our 400+ point analysis of Marketing Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Adobe Campaign Software Tool

Product Basics

Marketing Cloud Account Engagement (formerly Pardot) aligns marketing and sales to meet KPI goals. A variety of tools help users measure and optimize efforts to produce better results. It offers powerful features like lead management, automated email marketing, analytics generated by AI to help augment the user experience, landing page generation, lead generation and more.

As part of the Salesforce ecosystem, it can seamlessly connect with other offerings to enhance data flow and more easily extend capabilities.
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Adobe Campaign is a comprehensive marketing automation platform designed for businesses seeking sophisticated customer engagement solutions. It enables organizations to manage multi-channel campaigns, automate workflows, and gain insights into customer behavior.

Adobe Campaign excels in enterprise-level deployments, catering to large businesses with complex marketing needs. It offers robust capabilities for segmentation, personalization, and cross-channel campaign orchestration. Key benefits include improved customer engagement, increased campaign ROI, and enhanced marketing efficiency.

Pricing for Adobe Campaign is customized based on business size and usage requirements. It follows a subscription-based model with flexible payment options. When compared to other marketing automation platforms, Adobe Campaign stands out with its advanced features, scalability, and integration with Adobe's broader marketing suite.

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$1,250 Monthly
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Tailored to your specific needs
$1,000 Monthly
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Tailored to your specific needs
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Product Insights

  • Generate Leads: Ensure pipelines which are fully stocked with leads using automation, smart forms, landing pages and more. 
  • Customizable Dashboards: Access a bird’s-eye view of the marketing workflow and reports with custom views and shareable insights. 
  • Enable Re-Engagement: Re-engage dormant leads by sending automated emails based on triggers such as time, interactions and other custom parameters. 
  • Improve Analysis: Associate webinars and live events with revenue and analyze customer interactions across channels. Leverage Google AdWords to track prospects for paid search. 
  • Streamline Lead Management: Find the right leads and deliver targeted messaging for seamless digital marketing. 
  • Align Sales and Marketing: Unify the efforts of marketing and sales teams using engaging campaigns, CRM integration and real-time alerts. 
  • ROI Reporting: Track, evaluate and measure campaign performance to tweak variables on the fly and meet KPIs. 
  • Lifecycle Reporting: Analyze a sales funnel, identify stuck opportunities and adapt marketing efforts according to requirements. 
  • Improve Marketing Performance: Discover insights quickly with campaign health metrics and then make adjustments in real time. 
  • Visualize Campaigns: Visual tools make it easy to see where intervention might be needed or how customers travel through the sales funnel. 
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  • Improve Customer Relations: The product allows you to send segmented, personalized emails that are based on customer interests. Personalizing your marketing efforts can create stronger customer relationships. 
  • Generate a High ROI: Marketing automation tools can aid professionals in a number of tasks. They can create and nurture leads to close without any user intervention. 
  • Write Better Emails: Email marketing is still an effective method of reaching customers, and Adobe Campaign can help you build contextual emails that account for a customer’s needs and wants. 
  • Automate Campaigns  With a set-it-and-forget-it approach, automation products like Adobe Campaign make it simple to build out effective campaigns and then watch them grow. 
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  • Campaign Visualizer: Tracks marketing and sales efforts as customers move through the sales funnel and provides a high-level overview of a campaign. 
  • Dynamic Content: Improve lead generation and customer experiences with dynamic and useful content specifically tailored to a target audience’s needs, wants and interests. 
  • Landing Page Builder: Standard, easy-to-use and customizable templates enable better customer service and increase lead counts. 
  • Smart Forms: Collect information at every interaction and enrich data pools with a simple drag-and-drop form builder. 
  • Organic and Paid Search Tools: Integrate with Google AdWords to determine ROI and then analyze keywords to improve performance. 
  • Social Posting: Track prospects and leads in social platforms. Schedule posts at optimal times for the greatest impact. 
  • Email Builder: The email builder is simple to use, yet powerful, and can be attached to any number of automated tools and tracking measures. 
  • Einstein: Gain insights on campaigns to optimize marketing assets and find new audiences using machine learning. 
  • Email Reporting: Track metrics like clicks, opens and more. Provides SPAM analysis and preview services to extend email reporting. 
  • Auto Segmentation: Deliver a personalized experience with dynamic content by leveraging automatic contact segmentation. 
  • Activity Tracking: Track prospect activities and maintain an activity history from a CRM, Gmail or smartphones. 
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  • Cloud-Based: The platform is delivered in the cloud, meaning you can free up IT resources easily and not have to worry about deployment troubles. 
  • Personalized Email: Clients and customers respond better to personalized marketing. This software allows you to segment and customize your email responses and flows based on user interests. 
  • Analytics and Reporting: A sophisticated analytics suite geared towards email lets you dig into a variety of different metrics to diagnose pain points or capitalize on wins. 
  • AI-Powered Email: Utilizing Adobe’s AI product (Sensei), Adobe Campaign will determine open rates for emails and deliver them at optimized times. 
  • A/B Testing: An essential feature for email marketing campaigns, this feature present in this software. It allows you to segment and test out emails on different audiences. 
  • Multilingual Emails: By using previously gathered intel on a customer, emails can be automatically delivered in a person’s preferred language. 
  • Triggered Emails: Emails can be sent based on a number of triggers, including password reset or confirmation. 
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Product Ranking

#3

among all
Marketing Automation Software

#38

among all
Marketing Automation Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Marketing Cloud Account Engagement
Adobe Campaign
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AI-Based Capabilities Campaign Management Compliance And Data Security Dashboard And Reporting Email Campaign Management Lead Generation Lead Management Lead Nurturing Mobile Capabilities Platform Capabilities Social Media Campaign Management Text Campaign Management 100 85 100 92 94 90 100 67 40 72 50 50 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 3522 reviews
Great User Sentiment 1045 reviews
79%
of users recommend this product

Marketing Cloud Account Engagement has a 'good' User Satisfaction Rating of 79% when considering 3522 user reviews from 5 recognized software review sites.

85%
of users recommend this product

Adobe Campaign has a 'great' User Satisfaction Rating of 85% when considering 1045 user reviews from 4 recognized software review sites.

3.9 (1740)
4.1 (348)
4.12 (587)
4.4 (172)
4.1 (532)
n/a
4.0 (26)
4.4 (138)
3.8 (637)
4.2 (387)

Awards

SelectHub research analysts have evaluated Marketing Cloud Account Engagement and concluded it earns best-in-class honors for AI-Based Capabilities, Compliance and Data Security and Lead Management.

AI-Based Capabilities Award
Compliance and Data Security Award
Lead Management Award

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Synopsis of User Ratings and Reviews

Integration: More than 90% of users who mention integration noted the benefit of being able to connect Marketing Cloud Account Engagement with the wider Salesforce ecosystem.
Email Marketing: Users can seamlessly set up emails, create content, measure performance and report results, according to all reviews about email marketing.
Lead Generation: It offers robust tools for lead generation and nurturing, as reported by 85% of user feedback on these features.
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Easy to Use: The intuitive interface makes it simple for marketers to create and manage campaigns without requiring extensive technical expertise.
Robust Segmentation: Advanced segmentation capabilities allow marketers to target specific audience segments with personalized messaging.
Automated Workflows: Streamlined automation features eliminate manual tasks and improve campaign efficiency.
Cross-Channel Marketing: Integrates with various channels, including email, social media, and SMS, for a comprehensive marketing approach.
Detailed Analytics: Provides in-depth campaign performance metrics and analytics for data-driven decision-making.
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Cost: The product costs more than the functionality it offers, according to all the users who mention this aspect.
Complexity: It’s difficult to understand and involves a lot of clicks, as observed by 95% of users mentioning this aspect.
Reporting: The lack of vigorous reporting tools is a matter of concern, according to 85% of user feedback on the topic.
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Limited Data Customization: Pre-defined templates and limited data segmentation options hinder tailored campaigns.
Complex Interface: Steep learning curve and cluttered UI make campaign creation and management time-consuming.
Integration Challenges: Difficulty in integrating with other business systems, leading to data silos and reduced efficiency.
High Cost: Expensive licensing fees and implementation costs can be prohibitive for small businesses.
Limited Reporting and Analytics: Lack of comprehensive reporting capabilities and limited insights into campaign performance.
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Marketing Cloud Account Engagement is liked among users for the seamless integration it offers with Salesforce, leading to stronger marketing capabilities. It also offers various functionalities to make email marketing more powerful and is relied upon for lead generation. However, the cost of the product might be too much for smaller companies, especially given the lack of reporting options. The complexities of the platform also make it difficult to get used to according to the majority of reviews. Overall, the product is a good pick for larger enterprises seeking robust marketing automation, particularly those already using Salesforce that can leverage the tight integration for enhanced marketing.

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Users commend Adobe Campaign for its seamless integration with other Adobe products, particularly Adobe Analytics and Adobe Experience Manager, enabling a cohesive marketing ecosystem. They appreciate its robust segmentation and targeting capabilities, allowing for precise audience identification and personalized campaigns. However, some users note the complexity of the platform, requiring a dedicated team for implementation and ongoing maintenance. Compared to competitors like Salesforce Marketing Cloud and Oracle Eloqua, users highlight Adobe Campaign's strength in cross-channel marketing automation. Its ability to manage multiple channels from a single platform streamlines campaign execution and improves customer engagement. Additionally, Adobe Campaign's AI-powered recommendations for segmentation and content optimization provide a competitive advantage by enhancing campaign effectiveness. Adobe Campaign is ideally suited for large enterprises with complex marketing needs and a focus on cross-channel customer engagement. Its robust capabilities and scalability make it a valuable asset for organizations seeking to unify their marketing efforts and deliver personalized experiences across all channels.

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