ClearGage vs Healthpac

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Our analysts compared ClearGage vs Healthpac based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

ClearGage Software Tool

Product Basics

Cleargage offers a set of solutions to streamline healthcare payments and improve the patient experience. HIPAA and PCI compliant, it can be deployed to all stages of the appointment lifecycle – pre-registration, time-of-service or post-registration. Give patients convenient financing options and greater visibility. It ensures enhanced financial management with flexible financing, patient payment portal, receivables funding, automated collection, electronic statements, interactive voice response and more.

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Healthpac offers a suite of solutions to streamline practice management and billing workflows. With Health Level 7 interface availability, it lets practices customize user workflows, permissions and screen designs. It comes with appointment scheduling and automated reporting capabilities.

Available both on cloud or on-premises, it manages the whole claims process, securely stores patient information, collects patient payment and accepts co-pays. Monitor and manage the revenue cycle with its robust set of inclusions.
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$100 Monthly
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$275/User, Monthly
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Tailored to your specific needs
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Chromebook
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Android
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On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Flexible Financing: Provide affordable financing programs to help more patients access healthcare. 
  • Increase Visibility: Estimate patient’s out-of-pocket expenses to increase visibility and create a transparent patient experience. 
  • Improve Communication: Communicate with patients using the medium of choice: text, email, IVR or live agents. Send automated messages, reminders and communication campaigns at critical junctures of the patient lifecycle. 
  • Automate Payments: Leverages automation to simplify the whole payment process, increasing efficiency and streamlining the workflow. 
  • Reduce Staffing Needs: Automating the payment process also reduces staffing needs for a practice. Interactive voice response eliminates the need for manual customer service. 
  • Increase Revenue: Accelerates cash flow with automated collection and personalized financing plans. Get paid upfront or create personalized and affordable plans, reducing debts. IVR and mobile payments enable payments anytime, anywhere. Reduce expenses by sending e-statements. 
  • Enhance Patient Experience: An all-in-one patient portal, flexible financing options, out-of-pocket expense estimation, 24/7 voice response and communication campaigns help create a holistic patient experience and nurture patient-provider relationships. 
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  • Easy to Use: It’s easy to implement, customize and use, with an intuitive user interface. 
  • Streamline Billing: Streamlines the billing cycle, including patient scheduling, insurance eligibility verification, patient demographics entry, coding and charge posting, claims submission, payment posting, denial management, patient statements and reporting. 
  • Increase Efficiency: Avoid scheduling conflicts and streamline billing to create an uninterrupted and efficient clinical workflow. Decrease data entry and claim errors and focus on patient care instead. 
  • Increase Revenue: Maximize claim approvals and minimize denials with insurance verification, claim scrubbing, denial management and claim tracking, optimizing practice revenue. 
  • Get Actionable Insights: Get actionable data insights from all over the practice in a central location. Interactive dashboards make data more comprehensible. Make proactive decisions based on historical data. 
  • Increase Communication: Streamline communication between different departments and facilities, with real-time data access and sharing capabilities. 
  • Enhance Accountability: Increase accountability by assigning specific jobs to each employee. 
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  • Automated Payment Collection: Securely stores patient’s payment account details with their consent to automate payments. Get paid for any outstanding charges after claim adjudication. Schedules payments according to predetermined agreements. 
  • Reminder: Ensure fund availability by sending email or text reminders to patients. 
  • Interactive Voice Response: Set up self-service payments with bilingual IVR instead of customer service, giving patients access to payment options 24/7. 
  • Electronic Statements: Send eco-friendly e-statements to patients. 
  • Patient Portal: Patients can pay bills, preview payment plans, enroll for automated collection, manage wallets and access electronic statements and estimates via a single patient portal. Brand and customize the portal as necessary. 
  • Personalized Financing: Create transparent financing options for patients with custom term limits and interest charges. 
  • Expense Estimation: Accurately estimates patient expenses leveraging real-time data on their eligibility, insurance plan and payer fee patterns. 
  • Mobile Payments: Enables payments on-the-move through smartphones or tablets. 
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  • EHR: Create, store, manage and access patient records with ease using its customizable 2015-compliant electronic health records. 
  • Analytics Report: Presents data from all aspects of the practice, including patient care, practice performance, quality measures and revenue cycle in a centralized platform. Get actionable insights with customizable dashboards and drill down to find specific data. Leverage predictive analytics to take proactive measures. 
  • Claim Scrubbing: Checks insurance claims to find errors before submitting them. E-claims are sent through its clearinghouse, maximizing claim approvals. 
  • Claims Management: Manage claims with personalized guidelines for different insurance providers and specialties. Includes denial management. 
  • Claim Tracking: Keep track of claims status by a variety of options, including insurance carrier or class. 
  • Insurance Verification: Verify insurance eligibility of patients in real time to minimize denials. 
  • Code/Charge Entry: Enter charges rapidly and accurately while implementing incident charge posting. Supports ICD-10 and unique CPT codes.  
  • Fee Scheduling: Streamline payment and billing with a comprehensive list of fees. Create personalized calendars for each insurance company with multiple fee scheduling options. 
  • Patient Scheduling: Schedule appointments and accommodate patients by tracking physician schedules with real-time updates. 
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Product Ranking

#52

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Medical Billing Software

#32

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Medical Billing Software

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User Sentiment Summary

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Excellent User Sentiment 11 reviews
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100%
of users recommend this product

Healthpac has a 'excellent' User Satisfaction Rating of 100% when considering 11 user reviews from 1 recognized software review sites.

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5.0 (11)

Awards

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Healthpac stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Improved AR Management: ClearGage offers digital payment solutions that streamline the payment process, leading to more timely payments and a reduction in outstanding patient balances.
Seamless Integrations: ClearGage integrates with popular practice management systems, such as DrChrono, facilitating a unified workflow for billing tasks.
Enhanced Patient Payment Experience: Patients can conveniently view and settle their bills using familiar digital channels, such as email and text message links, improving the overall payment experience.
Automated Processes: ClearGage automates various billing processes, including sending invoices and posting payments, freeing up staff time for other critical tasks.
Flexible Payment Options: ClearGage supports various payment options, including automatic payments and customizable payment plans, providing patients with flexibility in managing their healthcare expenses.
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Easy to Use: Users consistently praise Healthpac's intuitive interface, making it simple to navigate and manage billing tasks. They appreciate the straightforward design, which allows them to quickly find the information they need.
Reliable Reporting: Healthpac's reporting features are highly valued by users. They find the reports to be accurate and comprehensive, providing valuable insights into their billing performance. This helps them identify areas for improvement and make informed decisions.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Healthpac's customer support team. They appreciate the prompt assistance they receive when encountering issues or needing guidance. This ensures a smooth and efficient billing process.
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Unintuitive Features: Some users find it difficult to generate a detailed report of transaction and billing fees, impacting transparency and financial control.
Emails Mistaken for Spam: The appearance of emailed invoices can be perceived as unprofessional or spam-like by some patients, potentially leading to missed payments.
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Customer Service: Some users have reported difficulty getting in touch with customer service representatives, experiencing long wait times, and receiving unhelpful responses.
Billing Errors: Several users have encountered billing errors, including incorrect charges, duplicate bills, and issues with claim processing.
Technical Issues: Some users have reported experiencing technical glitches with the Healthpac software, such as slow loading times, system crashes, and difficulty accessing their accounts.
Limited Functionality: Some users have found that Healthpac lacks certain features that are essential for their medical billing needs, such as advanced reporting capabilities or integration with other software.
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Is ClearGage a clear advantage in the world of medical billing software? User reviews from the past year suggest that it is, highlighting its ability to streamline billing processes and improve the patient payment experience. A significant strength of ClearGage is its seamless integration with other software like DrChrono, enabling efficient office billing functions. Users particularly appreciate the digital payment options, such as texted or emailed links, which offer convenience and improve patient accounts receivable (AR) management by simplifying the payment process. This feature differentiates ClearGage from competitors by providing a modern, user-friendly approach that benefits both staff and patients. However, some users have pointed out that certain features, like generating detailed reports on transaction fees, are not intuitive. Despite this drawback, the overwhelmingly positive feedback suggests that ClearGage is a valuable tool for medical practices of all sizes looking to modernize their billing systems and enhance patient satisfaction. Its intuitive design and robust features make it particularly well-suited for smaller practices that may not have dedicated billing staff, allowing them to manage their billing efficiently without the need for extensive training or support.

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Is Healthpac the right prescription for your medical practice's billing woes? User reviews suggest that Healthpac, now known as i3 Verticals Healthcare, is a solid choice for medical billing companies and practices, especially those seeking a user-friendly and intuitive solution. Healthpac's strengths lie in its ease of use, requiring minimal training for implementation. Users praise its comprehensive features, including claim management, invoice history, remittance advice, and payment processing, which streamline billing processes and enhance cash flow. The software's ability to generate online claims and patient records further simplifies operations. However, some users have expressed concerns about the software's lack of advanced features, such as robust reporting and analytics, which may be a drawback for larger practices or those seeking more in-depth data insights. Despite these limitations, Healthpac's user-friendliness and comprehensive features make it a suitable choice for smaller practices and billing companies that prioritize simplicity and efficiency.

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Top Alternatives in Medical Billing Software


AdvancedMD

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CareCloud Central

CollaborateMD

CureMD

DrChrono

DuxWare

eClinicalWorks

EZClaim

Intergy

NextGen Enterprise

Oracle Ambulatory EHR

RXNT

Tebra Managed Billing

WebPT

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