Top ClearGage Alternatives & Competitors For 2024

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Looking for alternatives to ClearGage? Many users crave user-friendly and feature-rich solutions for tasks like Claims Management, Insurance Payments Management, and Medical Coding. Leveraging crowdsourced data from over 1,000 real Medical Billing Software selection projects based on 400+ capabilities, we present a comparison of ClearGage to leading industry alternatives like TriZetto, Waystar, Healthpac, and EZClaim.

ClearGage Software Tool
TriZetto Software Tool

Product Basics

Cleargage offers a set of solutions to streamline healthcare payments and improve the patient experience. HIPAA and PCI compliant, it can be deployed to all stages of the appointment lifecycle – pre-registration, time-of-service or post-registration. Give patients convenient financing options and greater visibility. It ensures enhanced financial management with flexible financing, patient payment portal, receivables funding, automated collection, electronic statements, interactive voice response and more.

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TriZetto by Cognizant is a set of health systems designed to simplify workflows and help provide more exceptional care. Health organizations of various sizes and specialties rely on it to streamline daily operations, including increasing administrative productivity and efficiency.

It automates billing and payment processes in addition to managing insurance claims. Since health care professionals prefer spending more time focusing on the patient as opposed to time-consuming tasks like charting and documentation, it offers a comprehensive set of electronic modules to help them automate day-to-day clinical tasks.
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Waystar (formerly Navicure or ZirMed) is a cloud-based solution for managing a health organization’s revenue cycle. Over 25,000 hospital organizations and health clinics use this system to track patients' revenue from their first visit until their final balance has been paid.

It’s ideal for health care organizations of all sizes. It helps providers get paid faster and more accurately by automating tedious billing tasks, improving claim accuracy and offering in-depth reporting tools that uncover areas for efficiency gains.

Popular features include eligibility checks, claims submission and tracking, denial management, and analytics dashboards. 

Users praise Waystar for its user-friendly design, ability to reduce billing errors, and seamless integration with other practice management systems.

While pricing varies based on factors like practice size and specific feature sets, the vendor offers a subscription model with fees based on metrics like claim volume.

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Healthpac offers a suite of solutions to streamline practice management and billing workflows. With Health Level 7 interface availability, it lets practices customize user workflows, permissions and screen designs. It comes with appointment scheduling and automated reporting capabilities.

Available both on cloud or on-premises, it manages the whole claims process, securely stores patient information, collects patient payment and accepts co-pays. Monitor and manage the revenue cycle with its robust set of inclusions.
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EZClaim provides management solutions designed for small- and medium-sized offices to help simplify payment and scheduling processes. It offers cloud-based as well as on-premise deployment options. It integrates with third-party EMR and EHR systems such as AxisCare, ElationHealth, WebPT and more.

It supports regulatory standards outlined by HIPPA and stores patient data in a secure location. Users can identify billing issues and recode statements to resolve errors.
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Product Ranking

#52

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#34

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#43

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#32

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Find out who the leaders are

Analyst Rating Summary

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Claims Management
Compliance and Security
Dashboards and Reports
Insurance Payments Management
Medical Billing Services
Claims Management
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Medical Billing Services
Claims Management
Compliance and Security
Dashboards and Reports
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Medical Billing Services
Claims Management
Compliance and Security
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Medical Billing Services
Claims Management
Insurance Payments Management
Medical Coding
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance and Security Dashboards and Reports Insurance Payments Management Medical Coding Mobile Capabilities Patient Payments Management Platform Capabilities Point of Care Pre-appointment Management 100 75 75 100 95 53 86 63 82 60 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 21 reviews
Excellent User Sentiment 315 reviews
Excellent User Sentiment 11 reviews
Excellent User Sentiment 67 reviews
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83%
of users recommend this product

TriZetto has a 'great' User Satisfaction Rating of 83% when considering 21 user reviews from 3 recognized software review sites.

91%
of users recommend this product

Waystar has a 'excellent' User Satisfaction Rating of 91% when considering 315 user reviews from 2 recognized software review sites.

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of users recommend this product

Healthpac has a 'excellent' User Satisfaction Rating of 100% when considering 11 user reviews from 1 recognized software review sites.

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of users recommend this product

EZClaim has a 'excellent' User Satisfaction Rating of 91% when considering 67 user reviews from 1 recognized software review sites.

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Awards

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Synopsis of User Ratings and Reviews

Improved AR Management: ClearGage offers digital payment solutions that streamline the payment process, leading to more timely payments and a reduction in outstanding patient balances.
Seamless Integrations: ClearGage integrates with popular practice management systems, such as DrChrono, facilitating a unified workflow for billing tasks.
Enhanced Patient Payment Experience: Patients can conveniently view and settle their bills using familiar digital channels, such as email and text message links, improving the overall payment experience.
Automated Processes: ClearGage automates various billing processes, including sending invoices and posting payments, freeing up staff time for other critical tasks.
Flexible Payment Options: ClearGage supports various payment options, including automatic payments and customizable payment plans, providing patients with flexibility in managing their healthcare expenses.
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Cost Savings: Electronic documentation decreases paperwork, enhances employee efficiency, and leads to reduced office supply and operational costs in the long term.
Patient Engagement: Patient portals empower individuals to access their health information, schedule appointments and communicate with healthcare providers.
Patient Safety: Features like medication alerts and allergy notifications help prevent errors and improve patient safety.
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Robust Integration Capabilities: Integrate with EHRs, medical billing solutions and practice management systems to eliminate duplicate data entry.
Easy-to-Use Dashboard: Gain a centralized view of key metrics for quick insights on claim statuses, denial rates and reasons, and A/R aging.
Comprehensive Revenue Cycle Management Suite: Eligibility verification, coding, payment posting, and analytics and reporting tools help practices streamline revenue management processes.
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Easy to Use: Users consistently praise Healthpac's intuitive interface, making it simple to navigate and manage billing tasks. They appreciate the straightforward design, which allows them to quickly find the information they need.
Reliable Reporting: Healthpac's reporting features are highly valued by users. They find the reports to be accurate and comprehensive, providing valuable insights into their billing performance. This helps them identify areas for improvement and make informed decisions.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Healthpac's customer support team. They appreciate the prompt assistance they receive when encountering issues or needing guidance. This ensures a smooth and efficient billing process.
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Simplified Claim Scrubbing: Users praise EZClaim's ability to automatically catch errors that could lead to claim rejections, saving them time and frustration. It's like having an extra set of expert eyes reviewing your claims before submission.
Intuitive User Interface: Many users find EZClaim's software easy to navigate, even without prior experience with medical billing software. They appreciate the straightforward design and logical workflow.
Improved Claim Submission Speed: EZClaim enables users to submit claims electronically, significantly reducing the time it takes compared to traditional paper-based methods. This allows for faster payment processing.
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Unintuitive Features: Some users find it difficult to generate a detailed report of transaction and billing fees, impacting transparency and financial control.
Emails Mistaken for Spam: The appearance of emailed invoices can be perceived as unprofessional or spam-like by some patients, potentially leading to missed payments.
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Learning Curve: Staff may require time and training to adapt to new technology, potentially affecting productivity during the transition phase.
Data Security Concerns: EHRs are vulnerable to data breaches and cybersecurity threats, requiring robust security measures and ongoing vigilance.
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Steep Learning Curve: Training can be time-consuming and disruptive to practice’s workflow initially.
High Cost: Initial expenses (setup and software licenses) can be significant.
Complex Secondary Claims Submission: May require manual workarounds, resulting in reimbursement delays.
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Customer Service: Some users have reported difficulty getting in touch with customer service representatives, experiencing long wait times, and receiving unhelpful responses.
Billing Errors: Several users have encountered billing errors, including incorrect charges, duplicate bills, and issues with claim processing.
Technical Issues: Some users have reported experiencing technical glitches with the Healthpac software, such as slow loading times, system crashes, and difficulty accessing their accounts.
Limited Functionality: Some users have found that Healthpac lacks certain features that are essential for their medical billing needs, such as advanced reporting capabilities or integration with other software.
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Claims Rejection Issues: Users have reported frequent claim rejections due to errors or missing information, leading to delays in reimbursements.
Software Glitches and Bugs: Some users have experienced software glitches and bugs that disrupt workflow and cause frustration.
Poor Customer Support: Users have expressed dissatisfaction with the responsiveness and helpfulness of customer support, making it difficult to resolve issues promptly.
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Is ClearGage a clear advantage in the world of medical billing software? User reviews from the past year suggest that it is, highlighting its ability to streamline billing processes and improve the patient payment experience. A significant strength of ClearGage is its seamless integration with other software like DrChrono, enabling efficient office billing functions. Users particularly appreciate the digital payment options, such as texted or emailed links, which offer convenience and improve patient accounts receivable (AR) management by simplifying the payment process. This feature differentiates ClearGage from competitors by providing a modern, user-friendly approach that benefits both staff and patients. However, some users have pointed out that certain features, like generating detailed reports on transaction fees, are not intuitive. Despite this drawback, the overwhelmingly positive feedback suggests that ClearGage is a valuable tool for medical practices of all sizes looking to modernize their billing systems and enhance patient satisfaction. Its intuitive design and robust features make it particularly well-suited for smaller practices that may not have dedicated billing staff, allowing them to manage their billing efficiently without the need for extensive training or support.

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TriZetto garners praise for its comprehensive suite of features that streamline medical billing processes, from patient registration and insurance verification to claim submission and payment processing. Users appreciate its ability to automate tasks, reducing manual effort and the potential for errors. The software's scalability makes it suitable for healthcare organizations of all sizes, accommodating the needs of both small practices and large enterprises. Additionally, TriZetto's analytics and insights empower healthcare professionals to make data-driven decisions, improving patient care and optimizing revenue cycles. However, some users note that TriZetto's robust functionality comes at a cost, as it can be more expensive than some competing solutions. The software's complexity may also present a learning curve for new users, requiring additional training and support. Despite these drawbacks, TriZetto remains a popular choice for healthcare organizations seeking a comprehensive and scalable medical billing solution. Its ability to automate tasks, improve efficiency, and provide valuable insights makes it particularly well-suited for large organizations with complex billing needs.

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Waystar's core strength lies in its ability to automate repetitive, error-prone tasks within RCM. This can free up significant staff time for higher-value work, and reduce costly mistakes that lead to denials or missed revenue. Additionally, analytics tools appear robust, providing insights that can drive better decision-making around process improvement and resource allocation.However, smaller practices may find the cost and complexity prohibitive. Additionally, like any cloud-based system, maximizing Waystar's value will require ongoing training and attention to updates.

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Is Healthpac the right prescription for your medical practice's billing woes? User reviews suggest that Healthpac, now known as i3 Verticals Healthcare, is a solid choice for medical billing companies and practices, especially those seeking a user-friendly and intuitive solution. Healthpac's strengths lie in its ease of use, requiring minimal training for implementation. Users praise its comprehensive features, including claim management, invoice history, remittance advice, and payment processing, which streamline billing processes and enhance cash flow. The software's ability to generate online claims and patient records further simplifies operations. However, some users have expressed concerns about the software's lack of advanced features, such as robust reporting and analytics, which may be a drawback for larger practices or those seeking more in-depth data insights. Despite these limitations, Healthpac's user-friendliness and comprehensive features make it a suitable choice for smaller practices and billing companies that prioritize simplicity and efficiency.

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Is EZClaim really easy to claim as the best in its class? Recent user reviews suggest EZClaim is a mixed bag. Users praise its intuitive interface and robust features, particularly the automated invoice generation and payment reminders, which streamline billing and save valuable time. However, a recurring criticism targets its steep learning curve, making it less "EZ" than its name suggests, especially for those unfamiliar with medical billing software. Some users find the pricing structure complex and expensive compared to competitors like Kareo and AdvancedMD, which offer more transparent pricing models. EZClaim seems best suited for established medical practices with dedicated billing staff who can invest the time to master the software and leverage its advanced features. Smaller practices or solo practitioners on a tight budget might find its complexity and cost outweigh its benefits.

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Top Alternatives in Medical Billing Software


AdvancedMD

athenaOne

CareCloud Central

CollaborateMD

CureMD

DrChrono

DuxWare

eClinicalWorks

EZClaim

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NextGen Enterprise

Oracle Ambulatory EHR

RXNT

Tebra Managed Billing

WebPT

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