Home > Medical Billing Software > eClinicalWorks > eClinicalWorks vs Tebra Managed Billing

eClinicalWorks vs Tebra Managed Billing

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Our analysts compared eClinicalWorks vs Tebra Managed Billing based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
eClinicalWorks Software Tool
SelectHub Award Winner
Tebra Managed Billing Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

88 Detailed Analysis

User Sentiment

Fair User Sentiment (523 Reviews)

Analyst Rating

86 Detailed Analysis

User Sentiment

Great User Sentiment (629 Reviews)
Serving nearly one million medical professionals around the globe, eClinicalWorks is a popular EHR system with solutions for clinical documentation, practice management, patient engagement and more. Medical practices rely on eClinicalWorks to help perform tasks like scheduling, revenue management, and data analytics.

Like similar software, eClinicalWorks offers medical charting and documentation to eliminate the need for hand-written documentation. Healthcare organizations are using eClinicalWorks to increase their revenue as well as their quality of treatment and service.
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Tebra Managed Billing (formerly Kareo Billing) is designed for independent practices and medical specialties. It offers tools for patient payments and statements, practice management, insurance claim submission and insurance eligibility. Robotic process automation helps users save time on repetitive tasks.

Health organizations use it to build relationships with patients while providing the highest quality of care. A wide range of specialty clinics use it to handle daily operations.
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$300/Provider, Monthly
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$0.30/Transaction, 2.75% Flat Rate
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Product Assistance

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Product Insights

  • Fewer Errors: The manual entry and reentry of data is prone to mistakes, not to mention handwriting and legibility issues that often occur. Documenting electronically rather than on paper eliminates the worry for any handwritten errors, assuring data is correct (as long as it is entered correctly, that is). 
  • More Accurate Treatment: By reducing human error and incorrect data, practices have a much higher likelihood of providing successful treatment the first time around. EClinicalWorks EHR can recognize health patterns and suggest a diagnosis as well as provide analytics to see how your facility stacks up against others.
  • Increased Productivity and Efficiency: Using eClinicalWorks EHR allows practitioners to spend less time charting and documenting patient information and focus more on providing quality patient care. By reducing the amount of errors and providing more accurate treatment, it’s natural to see your traffic increase and, in turn, your revenue should follow suit. 
  • More Patient Involvement: With self-service modules for patients, such as appointment scheduling and online doctor-patient visits, patients are encouraged to have more involvement throughout their treatment process. Patients can view their progress notes and lab results in addition to communicating with their practitioner(s) online. 
  • Security of Information: Storing medical information to eClinicalWorks’ cloud-based server allows you to repurpose space being used to store physical documents while assuring the safety and security of sensitive patient data. 
  • 24/7 Support: Unlike many other EHR vendors, eClinicalWorks includes 24/7 customer support with no start-up cost. 
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  • Maximize Productivity: Allows staff to manage patients better, upload documents and send secure messages electronically. Physicians can see more patients each day without sacrificing quality care. 
  • Streamline Workflow: Smart workflows help do things right the first time, every time. With an easier process intake and more effective coding tools, users can get more done in less time. 
  • Easy Onboarding: Compared to many other medical software solutions, implementation can be quick and simple. With an easy-to-use interface and a support coach's support, customers can get comfortable with the software and go-live quickly. 
  • Reduce Coding Errors: Helps reduce coding errors by sweeping claims before they are submitted. As a result, facilities can get paid faster without worrying about missing out on any claims. 
  • Flexibility: It is configurable to independent practices of all sizes, with hundreds of customizable templates uniquely tailored to nearly 50 medical specialties. 
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  • Virtual Assistant: “Eva,” eClinicalWorks EHR’s virtual assistant, allows providers to view a patient’s progress notes, flowsheet or account balance. The virtual assistant can also review patient history, compare notes side-by-side and book appointments in addition to offering educational videos and other helpful resources. 
  • Telemedicine: eClinicalWorks telemedicine solution allows patients to schedule online appointments with their clinicians from home or in the office. Providers and patients can consult with medical experts around the world using the healow Virtual Room. 
  • Scheduling: The scheduling tool allows users to add new patients, look up existing patients, search appointments and manage scheduling requests. Users can also manage the scheduling of resources and specialty equipment for clinicians like doctors, nurses and other providers. 
  • Device Integration: eClinicalWorks integrates with devices like ECG, EEG, etc. within the web browser. The data collected is structured to capture current and past results, complete trend analysis and create flowsheets. 
  • Hospital Interoperability: This involves data being shared between multiple clinics or a hospital’s different departments. This particular EHR allows communication with any radiology vendor or RIS system which supports HL7 messaging. Comparing and analyzing this data leads to greater population health. 
  • Revenue Cycle Management: When it comes to billing, hundreds of features for RCM are available through eClinicalWorks, including credentials, insurance verification and analytics. 
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  • Schedule/Calendar: Assign physicians with the correct patient, equipment and exam room. Automatically verify patient eligibility to reduce denials. 
  • Charge Capture: Charges can be billed right away by selecting the patient name and date of service while checking for coding errors to reduce denials and get paid faster. 
  • Claims Tracking: Monitor all claims, check statuses and get reimbursed quickly. Claims can be filtered by provider, patient and date. 
  • Billing Analytics: Measures key performance indicators to come up with other ways to find practice revenue. Improve organization financial health by tracking performance and revenue cycles. 
  • Billing Tasks: Manage all billing tasks in a singular, easy-to-use inbox. Tebra Mobile allows users to view and complete tasks anytime and anywhere. 
  • Agenda Overview: Provides a general review of billing operations and notifies users of any outstanding balances or other important items. 
  • Rules Engine: Helps produce more accurate claims by automatically removing unnecessary or incorrect information. 
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Product Ranking

#19

among all
Medical Billing Software

#1

among all
Medical Billing Software

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Analyst Rating Summary

88
86
100
100
100
88
100
100
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Claims Management
Compliance and Security
Dashboards and Reports
Medical Billing Services
Medical Coding
Claims Management
Dashboards and Reports
Insurance Payments Management
Medical Billing Services
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eClinicalWorks
Tebra Managed Billing
+ Add Product + Add Product
Claims Management Compliance And Security Dashboards And Reports Insurance Payments Management Medical Coding Mobile Capabilities Patient Payments Management Platform Capabilities Point Of Care Pre-appointment Management 100 100 100 80 100 91 100 94 91 100 100 88 100 100 95 71 100 88 100 100 0 25 50 75 100
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88%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

87%
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13%
80%
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20%

User Sentiment Summary

Fair User Sentiment 523 reviews
Great User Sentiment 629 reviews
68%
of users recommend this product

eClinicalWorks has a 'fair' User Satisfaction Rating of 68% when considering 523 user reviews from 3 recognized software review sites.

80%
of users recommend this product

Tebra Managed Billing has a 'great' User Satisfaction Rating of 80% when considering 629 user reviews from 4 recognized software review sites.

n/a
1.5 (4)
3.6 (143)
4.1 (101)
3.4 (336)
4.0 (516)
3.0 (44)
2.6 (8)

Awards

SelectHub research analysts have evaluated eClinicalWorks and concluded it deserves the award for the Best Overall Medical Billing Software available today and earns best-in-class honors for Compliance and Security, Medical Coding and Patient Payments Management.

Analysts' Pick Award
Compliance and Security Award
Medical Coding Award
Patient Payments Management Award

SelectHub research analysts have evaluated Tebra Managed Billing and concluded it earns best-in-class honors for Patient Payments Management.

Patient Payments Management Award

Synopsis of User Ratings and Reviews

Functionality: The system offers the core features that medical practices need, according to nearly 80% of reviews that discuss the system’s base functionality.
Price: Though only mentioned in less than a quarter of all reviews, 60% of users who discussed cost in their reviews felt that the system was priced fairly.
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Functionality: It provides a comprehensive set of tools, as noted by 96% of users who referred to functionality.
User Friendly: It is intuitive and easy to deploy, as noted by 97% of reviewers who refer to ease of use.
Report: Around 65% of users said that report functions are easy to customize to meet their organization's needs.
Customer Support: Customer services were responsive and helpful, as noted by 56% of users who specified customer support.
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User Interface: While some users mentioned the intuitive design, the interface displays many features at once that make it confusing and difficult to navigate, according to nearly 55% of users who mentioned the interface in their review.
Complexity: The system requires multiple clicks for navigation, adds unnecessary layers of complexity and some users reported implementing their own workarounds to improve the system, as noted in 75% of reviews that discuss the system’s usability.
Integration: While some users enjoyed the ability to customize the platform with add-ons and integrations, more than 87% of reviews that discuss integrations complained that the integrations are difficult to implement and aren’t always successful.
System Errors: The vendor takes too long to implement software updates, resulting in bugs, inaccuracies and system downtime, as reported by nearly 95% of users who mentioned system updates in their review.
Customer Support: Support is available 24/7; however, users often struggled to communicate with the support team, citing problems with the support experts not knowing the answer to their questions or simply not responding to their inquiry, according to nearly 95% of users who mentioned customer support in their review.
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Billing & Insurance: Nearly 86% of users said that setting up billing and insurance was time-consuming and difficult.
Integration: Approximately 81% of reviewers who specified integration said that it offers limited software integrations.
System Performance: About 92% of users said that the system runs slow and goes down frequently, affecting productivity.
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The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

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Tebra Managed Billing offers robust functionality for scheduling patients, confirming insurance, managing accounts, storing patient documents and more. It’s user-friendly interface and intuitive options make it easy to use and navigate, increasing productivity. Reporting tool offers easy customization for businesses needs. Reviewers said that customer support is responsive and helpful in solving issues. However, some complained that getting customer service was challenging. Setting up patient billing and insurance was difficult and negatively impacted workflow. Users disliked that the system tended to run slow and was often down for repairs or maintenance.

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Screenshots

Top Alternatives in Medical Billing Software

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Head-to-Head Comparison

eClinicalWorks VS AdvancedMD
eClinicalWorks VS Allscripts Sunrise
eClinicalWorks VS CareCloud Central
eClinicalWorks VS Cerner Practice Management
eClinicalWorks VS ChartLogic
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eClinicalWorks VS CureMD
eClinicalWorks VS DrChrono
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