EZClaim vs Healthpac

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Our analysts compared EZClaim vs Healthpac based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

EZClaim provides management solutions designed for small- and medium-sized offices to help simplify payment and scheduling processes. It offers cloud-based as well as on-premise deployment options. It integrates with third-party EMR and EHR systems such as AxisCare, ElationHealth, WebPT and more.

It supports regulatory standards outlined by HIPPA and stores patient data in a secure location. Users can identify billing issues and recode statements to resolve errors.
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Healthpac offers a suite of solutions to streamline practice management and billing workflows. With Health Level 7 interface availability, it lets practices customize user workflows, permissions and screen designs. It comes with appointment scheduling and automated reporting capabilities.

Available both on cloud or on-premises, it manages the whole claims process, securely stores patient information, collects patient payment and accepts co-pays. Monitor and manage the revenue cycle with its robust set of inclusions.
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$149 Monthly
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$275/User, Monthly
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Product Assistance

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Product Insights

  • Improved Efficiency: Automates repetitive tasks, reducing manual data entry and freeing up staff for more critical activities.
  • Enhanced Accuracy: Minimizes human errors in billing and coding, ensuring claims are submitted correctly the first time.
  • Faster Reimbursements: Streamlines the claims process, leading to quicker payments from insurance companies.
  • Comprehensive Reporting: Provides detailed financial and operational reports, aiding in better decision-making and strategic planning.
  • Regulatory Compliance: Keeps up-to-date with the latest healthcare regulations, ensuring your practice remains compliant with industry standards.
  • Patient Satisfaction: Reduces billing errors and improves communication, leading to a better patient experience.
  • Cost Savings: Lowers administrative costs by reducing the need for extensive manual labor and paper-based processes.
  • Scalability: Easily adapts to the growing needs of your practice, whether you are a small clinic or a large healthcare provider.
  • Data Security: Employs robust security measures to protect sensitive patient information, ensuring compliance with HIPAA regulations.
  • Integration Capabilities: Seamlessly integrates with other healthcare systems, such as EHRs and practice management software, for a unified workflow.
  • Customizable Workflows: Allows for tailored workflows to match the specific needs and processes of your practice.
  • Real-Time Updates: Provides real-time updates on claim statuses, enabling prompt follow-up on denials or rejections.
  • Training and Support: Offers comprehensive training and ongoing support to ensure your team can effectively utilize the software.
  • Revenue Cycle Management: Enhances overall revenue cycle management by optimizing each step from patient registration to final payment.
  • Patient Portal Access: Facilitates patient engagement by providing access to billing information and payment options online.
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  • Easy to Use: It’s easy to implement, customize and use, with an intuitive user interface. 
  • Streamline Billing: Streamlines the billing cycle, including patient scheduling, insurance eligibility verification, patient demographics entry, coding and charge posting, claims submission, payment posting, denial management, patient statements and reporting. 
  • Increase Efficiency: Avoid scheduling conflicts and streamline billing to create an uninterrupted and efficient clinical workflow. Decrease data entry and claim errors and focus on patient care instead. 
  • Increase Revenue: Maximize claim approvals and minimize denials with insurance verification, claim scrubbing, denial management and claim tracking, optimizing practice revenue. 
  • Get Actionable Insights: Get actionable data insights from all over the practice in a central location. Interactive dashboards make data more comprehensible. Make proactive decisions based on historical data. 
  • Increase Communication: Streamline communication between different departments and facilities, with real-time data access and sharing capabilities. 
  • Enhance Accountability: Increase accountability by assigning specific jobs to each employee. 
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  • Billing: Send electronic statements to patients via TriZetto or BillFlash, ensuring smooth transactions. Review, approve, reject or edit statements from a single screen. Auto-post ERAs to process payment information quickly. Link documents to help navigate across related files promptly. Set up physician libraries to help submit error-free claims. Send ANSI 837 5010 claim documents to clearinghouses or directly to payers. 
  • Revenue Cycle Management: Outsource billing to firms, like Achane Medical Billing, Elite Billing Resolutions, Ramey Consultancy Services LLC, Prohealth Billing Solutions and more, to help identify reimbursement issues and data entry errors. 
  • HIPPA Compliant: Conduct risk analyses to identify potential data breaches. Identify patients by accessing ePHI (electronically protected health information) to avoid disclosing confidential documents. 
  • Patient Statements: Classify and label patients for internal tracking purposes. Export statements into CSV, PDF, HTML or RTF file formats. Allow patients to pay electronically via eBill or ePay. 
  • Scheduling: Add resources to schedules to help simplify workflows. Switch to the calendar view and double-click on timeslots to schedule appointments. Create and save appointment templates to help save time. Set time blocks to avoid scheduling conflicts. Add patients to waiting lists to help fill canceled slots and improve patients’ experiences. Print patient receipts directly from the payment screen. 
  • Task Management: Track rejections or billing issues to help streamline follow-up processes. Create tasks from EDI files or patient claims from the quick access grid. Mark tasks as assigned or completed to update employees. Add, modify or remove column headers from the task access tab using drag-and-drop functionality. Gain detailed overviews of jobs using the find tool. Set reminders to help meet deadlines. 
  • Centralized Database: Access data from anywhere, at any time. Perform data backups regularly to avoid losing important information. Update documents to keep everyone on the same page. 
  • Integrations: Integrate with existing EHR systems and other platforms such as Practice Fusion, WebPT, Amazing Charts, ReminderCall and QuickEMR. 
  • Reporting: Generate and print reports to help provide quality patient care. Analyze financial statements to help make operations economically efficient. View patients’ historical data to avoid misdiagnosis. Evaluate operational metrics to help streamline budgeting processes. 
  • Widgets: Customize the home screen as per business needs. Click the refresh button to update widget data. Switch to tile view to access information at a glance.  
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  • EHR: Create, store, manage and access patient records with ease using its customizable 2015-compliant electronic health records. 
  • Analytics Report: Presents data from all aspects of the practice, including patient care, practice performance, quality measures and revenue cycle in a centralized platform. Get actionable insights with customizable dashboards and drill down to find specific data. Leverage predictive analytics to take proactive measures. 
  • Claim Scrubbing: Checks insurance claims to find errors before submitting them. E-claims are sent through its clearinghouse, maximizing claim approvals. 
  • Claims Management: Manage claims with personalized guidelines for different insurance providers and specialties. Includes denial management. 
  • Claim Tracking: Keep track of claims status by a variety of options, including insurance carrier or class. 
  • Insurance Verification: Verify insurance eligibility of patients in real time to minimize denials. 
  • Code/Charge Entry: Enter charges rapidly and accurately while implementing incident charge posting. Supports ICD-10 and unique CPT codes.  
  • Fee Scheduling: Streamline payment and billing with a comprehensive list of fees. Create personalized calendars for each insurance company with multiple fee scheduling options. 
  • Patient Scheduling: Schedule appointments and accommodate patients by tracking physician schedules with real-time updates. 
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Product Ranking

#62

among all
Medical Billing Software

#32

among all
Medical Billing Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

EZClaim
Healthpac
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Claims Management Compliance And Security Dashboards And Reports Insurance Payments Management Medical Coding Mobile Capabilities Patient Payments Management Platform Capabilities Point Of Care Pre-appointment Management 100 75 75 100 95 53 86 63 82 60 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 67 reviews
Excellent User Sentiment 11 reviews
91%
of users recommend this product

EZClaim has a 'excellent' User Satisfaction Rating of 91% when considering 67 user reviews from 1 recognized software review sites.

100%
of users recommend this product

Healthpac has a 'excellent' User Satisfaction Rating of 100% when considering 11 user reviews from 1 recognized software review sites.

4.55 (67)
5.0 (11)

Awards

EZClaim stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Healthpac stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simplified Claim Scrubbing: Users praise EZClaim's ability to automatically catch errors that could lead to claim rejections, saving them time and frustration. It's like having an extra set of expert eyes reviewing your claims before submission.
Intuitive User Interface: Many users find EZClaim's software easy to navigate, even without prior experience with medical billing software. They appreciate the straightforward design and logical workflow.
Improved Claim Submission Speed: EZClaim enables users to submit claims electronically, significantly reducing the time it takes compared to traditional paper-based methods. This allows for faster payment processing.
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Easy to Use: Users consistently praise Healthpac's intuitive interface, making it simple to navigate and manage billing tasks. They appreciate the straightforward design, which allows them to quickly find the information they need.
Reliable Reporting: Healthpac's reporting features are highly valued by users. They find the reports to be accurate and comprehensive, providing valuable insights into their billing performance. This helps them identify areas for improvement and make informed decisions.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Healthpac's customer support team. They appreciate the prompt assistance they receive when encountering issues or needing guidance. This ensures a smooth and efficient billing process.
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Claims Rejection Issues: Users have reported frequent claim rejections due to errors or missing information, leading to delays in reimbursements.
Software Glitches and Bugs: Some users have experienced software glitches and bugs that disrupt workflow and cause frustration.
Poor Customer Support: Users have expressed dissatisfaction with the responsiveness and helpfulness of customer support, making it difficult to resolve issues promptly.
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Customer Service: Some users have reported difficulty getting in touch with customer service representatives, experiencing long wait times, and receiving unhelpful responses.
Billing Errors: Several users have encountered billing errors, including incorrect charges, duplicate bills, and issues with claim processing.
Technical Issues: Some users have reported experiencing technical glitches with the Healthpac software, such as slow loading times, system crashes, and difficulty accessing their accounts.
Limited Functionality: Some users have found that Healthpac lacks certain features that are essential for their medical billing needs, such as advanced reporting capabilities or integration with other software.
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Is EZClaim really easy to claim as the best in its class? Recent user reviews suggest EZClaim is a mixed bag. Users praise its intuitive interface and robust features, particularly the automated invoice generation and payment reminders, which streamline billing and save valuable time. However, a recurring criticism targets its steep learning curve, making it less "EZ" than its name suggests, especially for those unfamiliar with medical billing software. Some users find the pricing structure complex and expensive compared to competitors like Kareo and AdvancedMD, which offer more transparent pricing models. EZClaim seems best suited for established medical practices with dedicated billing staff who can invest the time to master the software and leverage its advanced features. Smaller practices or solo practitioners on a tight budget might find its complexity and cost outweigh its benefits.

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Is Healthpac the right prescription for your medical practice's billing woes? User reviews suggest that Healthpac, now known as i3 Verticals Healthcare, is a solid choice for medical billing companies and practices, especially those seeking a user-friendly and intuitive solution. Healthpac's strengths lie in its ease of use, requiring minimal training for implementation. Users praise its comprehensive features, including claim management, invoice history, remittance advice, and payment processing, which streamline billing processes and enhance cash flow. The software's ability to generate online claims and patient records further simplifies operations. However, some users have expressed concerns about the software's lack of advanced features, such as robust reporting and analytics, which may be a drawback for larger practices or those seeking more in-depth data insights. Despite these limitations, Healthpac's user-friendliness and comprehensive features make it a suitable choice for smaller practices and billing companies that prioritize simplicity and efficiency.

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