Top EZClaim Alternatives & Competitors For 2024

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Looking for alternatives to EZClaim? Many users crave user-friendly and feature-rich solutions for tasks like Claims Management, Insurance Payments Management, and Medical Coding. Leveraging crowdsourced data from over 1,000 real Medical Billing Software selection projects based on 400+ capabilities, we present a comparison of EZClaim to leading industry alternatives like TriZetto, Waystar, Healthpac, and Therabill.

TriZetto Software Tool
Therabill Software Tool

Product Basics

EZClaim provides management solutions designed for small- and medium-sized offices to help simplify payment and scheduling processes. It offers cloud-based as well as on-premise deployment options. It integrates with third-party EMR and EHR systems such as AxisCare, ElationHealth, WebPT and more.

It supports regulatory standards outlined by HIPPA and stores patient data in a secure location. Users can identify billing issues and recode statements to resolve errors.
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TriZetto by Cognizant is a set of health systems designed to simplify workflows and help provide more exceptional care. Health organizations of various sizes and specialties rely on it to streamline daily operations, including increasing administrative productivity and efficiency.

It automates billing and payment processes in addition to managing insurance claims. Since health care professionals prefer spending more time focusing on the patient as opposed to time-consuming tasks like charting and documentation, it offers a comprehensive set of electronic modules to help them automate day-to-day clinical tasks.
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Waystar (formerly Navicure or ZirMed) is a cloud-based solution for managing a health organization’s revenue cycle. Over 25,000 hospital organizations and health clinics use this system to track patients' revenue from their first visit until their final balance has been paid.

It’s ideal for health care organizations of all sizes. It helps providers get paid faster and more accurately by automating tedious billing tasks, improving claim accuracy and offering in-depth reporting tools that uncover areas for efficiency gains.

Popular features include eligibility checks, claims submission and tracking, denial management, and analytics dashboards. 

Users praise Waystar for its user-friendly design, ability to reduce billing errors, and seamless integration with other practice management systems.

While pricing varies based on factors like practice size and specific feature sets, the vendor offers a subscription model with fees based on metrics like claim volume.

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Healthpac offers a suite of solutions to streamline practice management and billing workflows. With Health Level 7 interface availability, it lets practices customize user workflows, permissions and screen designs. It comes with appointment scheduling and automated reporting capabilities.

Available both on cloud or on-premises, it manages the whole claims process, securely stores patient information, collects patient payment and accepts co-pays. Monitor and manage the revenue cycle with its robust set of inclusions.
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Therabill, a web-based medical billing software developed by WebPT, is designed to enhance clinic efficiency and profitability by streamlining the billing process and minimizing errors. This software is particularly well-suited for businesses in the healthcare industry that need to manage their medical billing processes effectively. Therabill offers a range of benefits, such as automating medical billing tasks, reducing administrative costs, improving patient satisfaction, and ensuring compliance with regulations.

The software boasts a user-friendly interface, integrates with various systems, provides robust reporting capabilities, and offers dedicated customer support. User experiences indicate that Therabill is easy to use, efficient, and effective, with particular praise for its customer support team. Pricing for Therabill falls within the mid-range for medical billing software and is typically based on factors such as the number of users or the size of the practice.

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Product Assistance

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Product Ranking

#62

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Medical Billing Software

#34

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Medical Billing Software

#43

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#32

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#35

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Medical Billing Software

Find out who the leaders are

Analyst Rating Summary

69
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100
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75
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Claims Management
Insurance Payments Management
Medical Coding
Patient Payments Management
Claims Management
Compliance and Security
Dashboards and Reports
Insurance Payments Management
Medical Billing Services
Claims Management
Compliance and Security
Dashboards and Reports
Insurance Payments Management
Medical Billing Services
Claims Management
Compliance and Security
Dashboards and Reports
Insurance Payments Management
Medical Billing Services
Claims Management
Compliance and Security
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Insurance Payments Management
Medical Billing Services

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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TriZetto
Waystar
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Therabill
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Claims Management Compliance and Security Dashboards and Reports Insurance Payments Management Medical Coding Mobile Capabilities Patient Payments Management Platform Capabilities Point of Care Pre-appointment Management 100 75 75 100 95 53 86 63 82 60 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 67 reviews
Great User Sentiment 21 reviews
Excellent User Sentiment 315 reviews
Excellent User Sentiment 11 reviews
Great User Sentiment 77 reviews
91%
of users recommend this product

EZClaim has a 'excellent' User Satisfaction Rating of 91% when considering 67 user reviews from 1 recognized software review sites.

83%
of users recommend this product

TriZetto has a 'great' User Satisfaction Rating of 83% when considering 21 user reviews from 3 recognized software review sites.

91%
of users recommend this product

Waystar has a 'excellent' User Satisfaction Rating of 91% when considering 315 user reviews from 2 recognized software review sites.

100%
of users recommend this product

Healthpac has a 'excellent' User Satisfaction Rating of 100% when considering 11 user reviews from 1 recognized software review sites.

83%
of users recommend this product

Therabill has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 1 recognized software review sites.

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Awards

User Favorite Award
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User Favorite Award
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Synopsis of User Ratings and Reviews

Simplified Claim Scrubbing: Users praise EZClaim's ability to automatically catch errors that could lead to claim rejections, saving them time and frustration. It's like having an extra set of expert eyes reviewing your claims before submission.
Intuitive User Interface: Many users find EZClaim's software easy to navigate, even without prior experience with medical billing software. They appreciate the straightforward design and logical workflow.
Improved Claim Submission Speed: EZClaim enables users to submit claims electronically, significantly reducing the time it takes compared to traditional paper-based methods. This allows for faster payment processing.
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Cost Savings: Electronic documentation decreases paperwork, enhances employee efficiency, and leads to reduced office supply and operational costs in the long term.
Patient Engagement: Patient portals empower individuals to access their health information, schedule appointments and communicate with healthcare providers.
Patient Safety: Features like medication alerts and allergy notifications help prevent errors and improve patient safety.
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Robust Integration Capabilities: Integrate with EHRs, medical billing solutions and practice management systems to eliminate duplicate data entry.
Easy-to-Use Dashboard: Gain a centralized view of key metrics for quick insights on claim statuses, denial rates and reasons, and A/R aging.
Comprehensive Revenue Cycle Management Suite: Eligibility verification, coding, payment posting, and analytics and reporting tools help practices streamline revenue management processes.
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Easy to Use: Users consistently praise Healthpac's intuitive interface, making it simple to navigate and manage billing tasks. They appreciate the straightforward design, which allows them to quickly find the information they need.
Reliable Reporting: Healthpac's reporting features are highly valued by users. They find the reports to be accurate and comprehensive, providing valuable insights into their billing performance. This helps them identify areas for improvement and make informed decisions.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Healthpac's customer support team. They appreciate the prompt assistance they receive when encountering issues or needing guidance. This ensures a smooth and efficient billing process.
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Streamlined Claim Scrubbing: Therabill's claim scrubbing feature helps to catch errors before claims are submitted, which reduces denials and speeds up reimbursement. The system highlights potential errors and offers suggestions for correction, which is particularly helpful for spotting missing information or coding inconsistencies that might otherwise slip through the cracks.
Simplified ERA Posting: Therabill simplifies the process of posting ERAs (Electronic Remittance Advice) by automatically interpreting the data and updating patient accounts accordingly. This automation saves time and reduces the risk of manual errors, allowing billers to focus on other tasks.
Customizable Reporting: Therabill offers a variety of customizable reports that provide insights into practice performance, such as accounts receivable aging, payment trends, and referral sources. These reports help practices identify areas for improvement and make data-driven decisions to optimize their billing processes.
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Claims Rejection Issues: Users have reported frequent claim rejections due to errors or missing information, leading to delays in reimbursements.
Software Glitches and Bugs: Some users have experienced software glitches and bugs that disrupt workflow and cause frustration.
Poor Customer Support: Users have expressed dissatisfaction with the responsiveness and helpfulness of customer support, making it difficult to resolve issues promptly.
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Learning Curve: Staff may require time and training to adapt to new technology, potentially affecting productivity during the transition phase.
Data Security Concerns: EHRs are vulnerable to data breaches and cybersecurity threats, requiring robust security measures and ongoing vigilance.
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Steep Learning Curve: Training can be time-consuming and disruptive to practice’s workflow initially.
High Cost: Initial expenses (setup and software licenses) can be significant.
Complex Secondary Claims Submission: May require manual workarounds, resulting in reimbursement delays.
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Customer Service: Some users have reported difficulty getting in touch with customer service representatives, experiencing long wait times, and receiving unhelpful responses.
Billing Errors: Several users have encountered billing errors, including incorrect charges, duplicate bills, and issues with claim processing.
Technical Issues: Some users have reported experiencing technical glitches with the Healthpac software, such as slow loading times, system crashes, and difficulty accessing their accounts.
Limited Functionality: Some users have found that Healthpac lacks certain features that are essential for their medical billing needs, such as advanced reporting capabilities or integration with other software.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its extensive features and functionalities. Efficient utilization often necessitates comprehensive training or prior experience with similar systems.
Customer Support Challenges: Accessing timely and effective customer support can be difficult, leading to frustration when encountering technical issues or seeking assistance with complex billing processes.
Customization Limitations: Adapting the software to specific workflows or unique billing requirements can be challenging, as customization options may be limited or require advanced technical knowledge.
Cost Considerations: The pricing structure, particularly for smaller practices or those with lower billing volumes, may be perceived as expensive compared to alternative solutions in the market.
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Is EZClaim really easy to claim as the best in its class? Recent user reviews suggest EZClaim is a mixed bag. Users praise its intuitive interface and robust features, particularly the automated invoice generation and payment reminders, which streamline billing and save valuable time. However, a recurring criticism targets its steep learning curve, making it less "EZ" than its name suggests, especially for those unfamiliar with medical billing software. Some users find the pricing structure complex and expensive compared to competitors like Kareo and AdvancedMD, which offer more transparent pricing models. EZClaim seems best suited for established medical practices with dedicated billing staff who can invest the time to master the software and leverage its advanced features. Smaller practices or solo practitioners on a tight budget might find its complexity and cost outweigh its benefits.

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TriZetto garners praise for its comprehensive suite of features that streamline medical billing processes, from patient registration and insurance verification to claim submission and payment processing. Users appreciate its ability to automate tasks, reducing manual effort and the potential for errors. The software's scalability makes it suitable for healthcare organizations of all sizes, accommodating the needs of both small practices and large enterprises. Additionally, TriZetto's analytics and insights empower healthcare professionals to make data-driven decisions, improving patient care and optimizing revenue cycles. However, some users note that TriZetto's robust functionality comes at a cost, as it can be more expensive than some competing solutions. The software's complexity may also present a learning curve for new users, requiring additional training and support. Despite these drawbacks, TriZetto remains a popular choice for healthcare organizations seeking a comprehensive and scalable medical billing solution. Its ability to automate tasks, improve efficiency, and provide valuable insights makes it particularly well-suited for large organizations with complex billing needs.

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Waystar's core strength lies in its ability to automate repetitive, error-prone tasks within RCM. This can free up significant staff time for higher-value work, and reduce costly mistakes that lead to denials or missed revenue. Additionally, analytics tools appear robust, providing insights that can drive better decision-making around process improvement and resource allocation.However, smaller practices may find the cost and complexity prohibitive. Additionally, like any cloud-based system, maximizing Waystar's value will require ongoing training and attention to updates.

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Is Healthpac the right prescription for your medical practice's billing woes? User reviews suggest that Healthpac, now known as i3 Verticals Healthcare, is a solid choice for medical billing companies and practices, especially those seeking a user-friendly and intuitive solution. Healthpac's strengths lie in its ease of use, requiring minimal training for implementation. Users praise its comprehensive features, including claim management, invoice history, remittance advice, and payment processing, which streamline billing processes and enhance cash flow. The software's ability to generate online claims and patient records further simplifies operations. However, some users have expressed concerns about the software's lack of advanced features, such as robust reporting and analytics, which may be a drawback for larger practices or those seeking more in-depth data insights. Despite these limitations, Healthpac's user-friendliness and comprehensive features make it a suitable choice for smaller practices and billing companies that prioritize simplicity and efficiency.

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Therabill has garnered a mixed bag of reviews over the past year, with users highlighting both its strengths and weaknesses. On the plus side, Therabill receives kudos for its user-friendly interface and intuitive design, making it a breeze for navigating the complexities of medical billing. Users also appreciate its robust reporting features, which provide valuable insights into practice performance and financial health. Additionally, Therabill's integration with other healthcare platforms streamlines workflows and enhances efficiency. However, some users have expressed concerns about occasional software glitches and limitations in customization options. Therabill's customer support has also received mixed feedback, with some users experiencing long wait times and inconsistent service. Compared to competitors like Kareo and SimplePractice, Therabill stands out for its affordability and specialized focus on therapy practices. Ultimately, Therabill is best suited for small to medium-sized therapy practices seeking a user-friendly and cost-effective solution for managing their billing needs. Larger practices or those requiring extensive customization may need to explore alternative options. Keep in mind that software is constantly evolving, so it's always a good idea to check for the latest updates and user reviews before making a decision.

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