RXNT vs DuxWare

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Our analysts compared RXNT vs DuxWare based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

RXNT is a comprehensive software solution designed to streamline operations for healthcare providers, making it particularly well-suited for medical practices seeking to enhance efficiency in practice management. This platform offers a range of important benefits, including improved patient care through better management of patient records, appointments, and billing processes. Among its popular features are electronic health records (EHR), e-prescribing, and a scheduling system that collectively work to reduce administrative burdens and facilitate a smoother healthcare delivery process. When compared to similar products, users often highlight RXNT's user-friendly interface and the adaptability of its features to various practice sizes and specialties as significant advantages. Pricing for RXNT is structured to accommodate different needs, with options that include per-user criteria and monthly payment frequencies, making it accessible for practices of varying budgets and sizes. This flexibility in pricing, combined with its robust feature set, positions RXNT as a competitive choice in the medical practice management software market.
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Duxware is a cloud-based software designed to meet the needs of health care providers. It integrates with existing record systems. Patients can book appointments via mobile devices from the patient engagement center. Track inventory items using dashboards.

Billing and revenue modules assist with performing insurance eligibility checks and generating accurate bills. Create and share summary reports with employees to keep them informed. In addition, it offers credentialing functionality to screen employment candidates.
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$110/Provider, Monthly
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Tailored to your specific needs
$150 Monthly
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
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Product Insights

  • Cloud-Based Technology: Real-time data about patient health and prescription history can be accessed from any computer, tablet or smartphone. Product upgrades and maintenance updates happen seamlessly via the cloud. 
  • Agile and Responsive: Offers customized templates to fit practices of any size or specialty. It also keeps upgrading its solutions continuously. 
  • All-in Pricing: It's all-in pricing option includes set-up, training, regular upgrades and ongoing support at no additional cost. 
  • Affordable: Its solutions are affordable as one can choose an a-la-carte option with predictable pricing or choose the full suite of solutions for an integrated platform. Prices start as low as 65$ per month per provider. 
  • Seamlessly Integrated Systems: The entire practice can be run from a single solution, thus eliminating data discrepancies and toggling between systems. 
  • US-Based Customer Service: The customer service team is based out of Maryland and can be contacted via email, chat or phone call. To add to that, customers have access to online, interactive help guides and tools. 
  • Simple Claim Sending Option: The process to submit claims is very simple, and e-scripts work well. 
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  • Improved Efficiency: Streamline administrative tasks such as appointment scheduling and billing, allowing staff to focus on patient care.
  • Enhanced Patient Experience: Provide patients with easy access to their medical records and appointment history through a user-friendly portal.
  • Accurate Billing: Reduce errors in billing and coding, ensuring timely and correct reimbursements from insurance companies.
  • Regulatory Compliance: Stay up-to-date with the latest healthcare regulations and standards, minimizing the risk of non-compliance penalties.
  • Data Security: Protect sensitive patient information with robust encryption and security protocols, ensuring HIPAA compliance.
  • Customizable Reporting: Generate detailed reports tailored to your practice’s needs, aiding in better decision-making and strategic planning.
  • Resource Optimization: Allocate resources more effectively by tracking staff performance and patient flow, leading to reduced wait times and improved service delivery.
  • Scalability: Easily scale the software to accommodate the growth of your practice, whether adding new locations or expanding services.
  • Interoperability: Seamlessly integrate with other healthcare systems and electronic health records (EHR), ensuring smooth data exchange and continuity of care.
  • Cost Savings: Lower operational costs by automating routine tasks and reducing the need for paper-based processes.
  • Patient Engagement: Enhance communication with patients through automated reminders, follow-ups, and educational materials, fostering better health outcomes.
  • Time Management: Free up valuable time for healthcare providers by reducing administrative burdens, allowing more focus on patient care.
  • Analytics and Insights: Leverage data analytics to gain insights into practice performance, patient demographics, and treatment outcomes, driving continuous improvement.
  • Training and Support: Benefit from comprehensive training and ongoing support, ensuring your team can effectively utilize the software’s capabilities.
  • Remote Access: Access the system securely from any location, enabling flexible work arrangements and continuity of operations during emergencies.
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  • Get Paid Faster:  Claim scrubbing, claim alerts, tracking and automatic secondary claim submissions improve financial performance and promote faster reimbursement. 
  • Increase Revenue:  End-to-end claim tracking reduces time taken in accounts receivables and is integrated with your workflow. 
  • Reduce Claim Denials:  Identify and resolve causes of denied claims to accelerate payment and improve cash flow. 
  • Prevent Billing Errors:  The software has built-in claim scrubbing that detects and eliminates errors in billing codes, thus reducing the number of denied or rejected claims. 
  • Customizable Reports:  The custom medical billing system makes displaying and analyzing data simple. The reports are comprehensive, configurable and easy to edit. 
  • Boost Efficiency:  It supports integrated real-time eligibility checks, claim status verification and alerts. Electronic remittance advice (ERA) and resource and patient scheduling with reminders make front and back office administration easy 
  • Better Manage Controlled Substances:  Its e-prescribing solution is EPCS-certified by the DEA. With real-time access to patient medical history, healthcare providers get up-to-date information about previously prescribed medications. 
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  • Billing: Review and process claims using claim managing tools. 
    • Eligibility Checker: Automatically verify patients’ insurances before filing claims to help reduce administrative burdens. View eligibility responses sent by clearinghouses and update records to keep everyone on the same page. 
    • Patient Statements: Create and gather statements using management tools. Export statements into PDFs or other supported file formats for quick access. Filter statements by patients, payers, locations or type of services. 
  • Revenue Cycle Management: Automate menial tasks to help focus on follow-up processes. 
    • Financial Reporting: Customize reports as per business needs. Export data into Excel or PDFs and evaluate them to streamline budgeting processes. 
    • Payment Portal: Allow patients to pay securely via internet-enabled devices using credit cards from anywhere, at any time. 
    • Claim Scrubber: Identify and resolve coding errors in real time. Edit codes according to NCCI, LCD or NCD standards to help generate accurate claims. Create dunning reports to track outstanding claims. 
  • Patient Engagement: Collect qualitative data through surveys and analyze patients’ comments to promote mutual accountability. 
    • Surveys: Conduct patient surveys and convert responses into charts or graphs to help improve patients’ experiences. View and analyze historical data to develop strategic business plans. 
    • Appointment Generation: Enable patients to book appointments electronically. Receive notifications about appointment requests and approve or reschedule them as per slot availability. Send email or text confirmations to patients after appointments are booked. 
    • Recall Manager: Automatically schedule consultation visits when patients’ treatment periods are completed. 
  • Inventory Management: View dashboards to track medications, vaccines and other items. Click the reorder button on the dashboard to restock inventory items quickly. Stay updated about expired medications to avoid putting patients’ health at risk. 
  • Credentialing: Perform background and legitimacy checks of medical professionals to avoid hiring unqualified employees. Allow staff to submit licenses and other relevant documentation to simplify qualification processes. 
  • Cloud-Based: Store data in a HIPPA-compliant, secure cloud environment. Grant document access permissions to authorized users to ensure data confidentiality. 
  • Integrations: Streamline accounting procedures by integrating with QuickBooks. Create a custom EHR interface through API integrations. 
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Product Ranking

#7

among all
Medical Billing Software

#71

among all
Medical Billing Software

Find out who the leaders are

Analyst Rating Summary

75
71
100
100
88
81
100
80
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Claims Management
Dashboards and Reports
Insurance Payments Management
Point of Care
Medical Coding
Claims Management
Insurance Payments Management
Patient Payments Management
Mobile Capabilities
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

RXNT
DuxWare
+ Add Product + Add Product
Claims Management Compliance And Security Dashboards And Reports Insurance Payments Management Medical Coding Mobile Capabilities Patient Payments Management Platform Capabilities Point Of Care Pre-appointment Management 100 88 100 100 98 94 81 58 99 94 100 81 80 100 80 86 88 86 80 86 0 25 50 75 100
100%
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78%
11%
11%
78%
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22%
100%
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78%
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22%
100%
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88%
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75%
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25%
86%
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88%
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88%
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12%
100%
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82%
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18%
86%
14%
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86%
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14%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

47%
0%
53%
40%
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60%

User Sentiment Summary

Great User Sentiment 135 reviews
Excellent User Sentiment 146 reviews
88%
of users recommend this product

RXNT has a 'great' User Satisfaction Rating of 88% when considering 135 user reviews from 3 recognized software review sites.

98%
of users recommend this product

DuxWare has a 'excellent' User Satisfaction Rating of 98% when considering 146 user reviews from 2 recognized software review sites.

2.0 (1)
n/a
5.0 (1)
n/a
n/a
4.86 (73)
4.4 (133)
4.9 (73)

Awards

SelectHub research analysts have evaluated RXNT and concluded it earns best-in-class honors for Mobile Capabilities.

Mobile Capabilities Award

DuxWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly: Provides a user-friendly interface with color codes that is easy to use and implement as noted by all reviewers who mentioned ease of use.
Customer Support: Approximately 89% of users who referred to customer support indicated that support teams are responsive, helpful and would follow-up to ensure that problems are resolved before a ticket is closed.
Remote Access: All users who talked about the application liked its ability to RX meds and manage prescriptions from anywhere.
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Streamlined Appointment Scheduling: Users praise DuxWare's intuitive calendar interface, which simplifies appointment booking and reduces scheduling conflicts. The system's automated appointment reminders minimize no-shows, optimizing practice efficiency.
Centralized Patient Data Management: DuxWare provides a centralized repository for patient records, including medical history, demographics, and billing information. This streamlines administrative tasks and facilitates efficient information retrieval.
Enhanced Billing and Claims Processing: Users appreciate DuxWare's robust billing features, which automate claims submission, payment posting, and reporting. This accelerates revenue cycles and reduces administrative burdens associated with billing processes.
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Duplicate Profiles: All users who specified duplication said that sometimes it duplicates patient information, giving them two profiles.
Program Performance: The system tends to be laggy and glitchy at times, as observed by all reviewers who referred to program performance.
Search: Requires multiple trials of keywords and scrolling for the search bar to locate what a user is looking for, as observed by 62% of users who mentioned search.
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Difficult to Use: Users have reported the software is not intuitive and requires extensive training to use effectively.
Poor Customer Support: Users have complained about slow response times and unhelpful support staff.
Limited Features: Some users have found that the software lacks essential features, such as integrated telehealth capabilities.
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RXNT is an integrated medical software solution offering Electronic Health Records (EHR) with e-prescription and patient engagement support. The cloud-based platform allows users to use and manage the application from anywhere at any time. It offers a user-friendly interface for easy use, management and customization. Reviewers pointed out that sometimes the system would duplicate the patient's information, making the patient have two profiles that lead to confusion and inconvenience. There are instances where the server lags during peak hours and tends to be slow and glitchy. Overall, they provide responsive and helpful support staff who follow up to ensure that problems are fixed before closing the ticket.

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Is DuxWare software truly software you can swear by? Recent user reviews suggest DuxWare is a user-friendly platform that excels in customer support, with one user even comparing the support team to friendly coworkers. Users praise the software's intuitive design, highlighting its ability to navigate quickly and easily between applications. However, some users find the reporting tool lacking and suggest additional training could improve its usability. While DuxWare is generally well-received for its ease of use and helpful customer service, its limitations in reporting functionality may require users to seek workarounds or additional support. Based on user feedback, DuxWare seems best suited for smaller medical practices (11-50 employees) who prioritize user-friendliness and excellent customer support. Practices heavily reliant on robust reporting tools might find DuxWare's current reporting functionality insufficient. However, those who value a smooth user experience and readily available assistance will likely appreciate DuxWare's strengths in these areas.

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