Therabill vs ClearGage

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Our analysts compared Therabill vs ClearGage based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

Therabill Software Tool
ClearGage Software Tool

Product Basics

Therabill, a web-based medical billing software developed by WebPT, is designed to enhance clinic efficiency and profitability by streamlining the billing process and minimizing errors. This software is particularly well-suited for businesses in the healthcare industry that need to manage their medical billing processes effectively. Therabill offers a range of benefits, such as automating medical billing tasks, reducing administrative costs, improving patient satisfaction, and ensuring compliance with regulations.

The software boasts a user-friendly interface, integrates with various systems, provides robust reporting capabilities, and offers dedicated customer support. User experiences indicate that Therabill is easy to use, efficient, and effective, with particular praise for its customer support team. Pricing for Therabill falls within the mid-range for medical billing software and is typically based on factors such as the number of users or the size of the practice.

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Cleargage offers a set of solutions to streamline healthcare payments and improve the patient experience. HIPAA and PCI compliant, it can be deployed to all stages of the appointment lifecycle – pre-registration, time-of-service or post-registration. Give patients convenient financing options and greater visibility. It ensures enhanced financial management with flexible financing, patient payment portal, receivables funding, automated collection, electronic statements, interactive voice response and more.

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Product Insights

  • Streamlined Billing Process: Therabill simplifies the medical billing cycle, reducing the time and effort required to process claims and ensuring faster reimbursements.
  • Improved Accuracy: By automating the entry of billing information, Therabill minimizes human errors, leading to fewer rejected claims and increased revenue.
  • Enhanced Organization: Therabill keeps patient records, billing information, and appointment schedules in one centralized location, making it easier to manage and access data.
  • Compliance Assurance: Therabill stays up-to-date with the latest healthcare regulations, helping practices remain compliant with industry standards and avoid costly penalties.
  • Customizable Reporting: With Therabill, users can generate detailed reports tailored to their specific needs, providing valuable insights into financial performance and operational efficiency.
  • Increased Productivity: Automating routine tasks frees up staff to focus on more critical aspects of patient care and practice management, boosting overall productivity.
  • Scalability: Therabill is designed to grow with your practice, easily accommodating an increasing number of patients and providers without sacrificing performance.
  • Enhanced Patient Satisfaction: By streamlining the billing process and reducing errors, Therabill helps ensure a smoother patient experience, leading to higher satisfaction and retention rates.
  • Remote Access: Being cloud-based, Therabill allows for secure access to billing and patient information from anywhere, facilitating remote work and flexible schedules.
  • Integrated Payment Processing: Therabill includes features for processing patient payments directly through the software, simplifying the collection process and improving cash flow.
  • Reduced Administrative Burden: By automating many of the administrative tasks associated with billing and claims management, Therabill allows healthcare providers to focus more on patient care.
  • Cost Savings: By improving efficiency and accuracy, Therabill helps reduce the costs associated with billing errors, rejected claims, and administrative overhead.
  • Timely Updates: Regular updates ensure that Therabill remains compatible with the latest healthcare IT standards and practices, protecting your investment over time.
  • Professional Support: Therabill offers comprehensive customer support, providing assistance with setup, troubleshooting, and optimization to ensure users get the most out of the software.
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  • Flexible Financing: Provide affordable financing programs to help more patients access healthcare. 
  • Increase Visibility: Estimate patient’s out-of-pocket expenses to increase visibility and create a transparent patient experience. 
  • Improve Communication: Communicate with patients using the medium of choice: text, email, IVR or live agents. Send automated messages, reminders and communication campaigns at critical junctures of the patient lifecycle. 
  • Automate Payments: Leverages automation to simplify the whole payment process, increasing efficiency and streamlining the workflow. 
  • Reduce Staffing Needs: Automating the payment process also reduces staffing needs for a practice. Interactive voice response eliminates the need for manual customer service. 
  • Increase Revenue: Accelerates cash flow with automated collection and personalized financing plans. Get paid upfront or create personalized and affordable plans, reducing debts. IVR and mobile payments enable payments anytime, anywhere. Reduce expenses by sending e-statements. 
  • Enhance Patient Experience: An all-in-one patient portal, flexible financing options, out-of-pocket expense estimation, 24/7 voice response and communication campaigns help create a holistic patient experience and nurture patient-provider relationships. 
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  • Scheduling:  Create and manage schedules for multiple providers with an accessible drag-and-drop interface. Schedule patient appointments and staff meetings in a single interface to avoid time conflicts. Sync schedules to Google Calendar. Send automated appointment reminders to patients and reduce no-shows. 
  • Documentation:  Create and access patient notes and session documentation using customizable templates and dynamic fields. Add addendums and digital signatures to documentation, share securely electronically or through fax. 
  • Reports:  Analyze revenue cycles with detailed reports on claim aging, session balance and payments. 
  • User Accounts:  Control data access to providers and back-office staff with role-based user accounts and permissions. Admins can view each member’s access logs for better control and security. 
  • Electronic Claims Submission:  Get paid faster with fewer errors through automatic and paperless claim routing. Connect to multiple clearinghouses for faster turnaround. 
  • Payment Processing::  Simplify credit card payments at a competitive rate through integrations with preferred third-party merchant providers. 
  • Electronic Remittance Advice:  Enter insurance and patient payments, collect copays and have payers send payments directly through a single-session payment entry form via electronic remittance advice. 
  • Invoicing:  Create bills in ledgers or balance formats easily with customizable templates, complete with practice branding and share electronically with payers for paperless processing. 
  • Secure Provider Portals:  Offer individual and custom-built access portals to providers and staff members and control the information they can view, edit and save. Enable patients to log in through the patient portal to access, view and pay their bills. 
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  • Automated Payment Collection: Securely stores patient’s payment account details with their consent to automate payments. Get paid for any outstanding charges after claim adjudication. Schedules payments according to predetermined agreements. 
  • Reminder: Ensure fund availability by sending email or text reminders to patients. 
  • Interactive Voice Response: Set up self-service payments with bilingual IVR instead of customer service, giving patients access to payment options 24/7. 
  • Electronic Statements: Send eco-friendly e-statements to patients. 
  • Patient Portal: Patients can pay bills, preview payment plans, enroll for automated collection, manage wallets and access electronic statements and estimates via a single patient portal. Brand and customize the portal as necessary. 
  • Personalized Financing: Create transparent financing options for patients with custom term limits and interest charges. 
  • Expense Estimation: Accurately estimates patient expenses leveraging real-time data on their eligibility, insurance plan and payer fee patterns. 
  • Mobile Payments: Enables payments on-the-move through smartphones or tablets. 
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Product Ranking

#35

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Medical Billing Software

#52

among all
Medical Billing Software

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User Sentiment Summary

Great User Sentiment 77 reviews
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83%
of users recommend this product

Therabill has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 1 recognized software review sites.

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4.15 (77)
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Synopsis of User Ratings and Reviews

Streamlined Claim Scrubbing: Therabill's claim scrubbing feature helps to catch errors before claims are submitted, which reduces denials and speeds up reimbursement. The system highlights potential errors and offers suggestions for correction, which is particularly helpful for spotting missing information or coding inconsistencies that might otherwise slip through the cracks.
Simplified ERA Posting: Therabill simplifies the process of posting ERAs (Electronic Remittance Advice) by automatically interpreting the data and updating patient accounts accordingly. This automation saves time and reduces the risk of manual errors, allowing billers to focus on other tasks.
Customizable Reporting: Therabill offers a variety of customizable reports that provide insights into practice performance, such as accounts receivable aging, payment trends, and referral sources. These reports help practices identify areas for improvement and make data-driven decisions to optimize their billing processes.
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Improved AR Management: ClearGage offers digital payment solutions that streamline the payment process, leading to more timely payments and a reduction in outstanding patient balances.
Seamless Integrations: ClearGage integrates with popular practice management systems, such as DrChrono, facilitating a unified workflow for billing tasks.
Enhanced Patient Payment Experience: Patients can conveniently view and settle their bills using familiar digital channels, such as email and text message links, improving the overall payment experience.
Automated Processes: ClearGage automates various billing processes, including sending invoices and posting payments, freeing up staff time for other critical tasks.
Flexible Payment Options: ClearGage supports various payment options, including automatic payments and customizable payment plans, providing patients with flexibility in managing their healthcare expenses.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its extensive features and functionalities. Efficient utilization often necessitates comprehensive training or prior experience with similar systems.
Customer Support Challenges: Accessing timely and effective customer support can be difficult, leading to frustration when encountering technical issues or seeking assistance with complex billing processes.
Customization Limitations: Adapting the software to specific workflows or unique billing requirements can be challenging, as customization options may be limited or require advanced technical knowledge.
Cost Considerations: The pricing structure, particularly for smaller practices or those with lower billing volumes, may be perceived as expensive compared to alternative solutions in the market.
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Unintuitive Features: Some users find it difficult to generate a detailed report of transaction and billing fees, impacting transparency and financial control.
Emails Mistaken for Spam: The appearance of emailed invoices can be perceived as unprofessional or spam-like by some patients, potentially leading to missed payments.
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Therabill has garnered a mixed bag of reviews over the past year, with users highlighting both its strengths and weaknesses. On the plus side, Therabill receives kudos for its user-friendly interface and intuitive design, making it a breeze for navigating the complexities of medical billing. Users also appreciate its robust reporting features, which provide valuable insights into practice performance and financial health. Additionally, Therabill's integration with other healthcare platforms streamlines workflows and enhances efficiency. However, some users have expressed concerns about occasional software glitches and limitations in customization options. Therabill's customer support has also received mixed feedback, with some users experiencing long wait times and inconsistent service. Compared to competitors like Kareo and SimplePractice, Therabill stands out for its affordability and specialized focus on therapy practices. Ultimately, Therabill is best suited for small to medium-sized therapy practices seeking a user-friendly and cost-effective solution for managing their billing needs. Larger practices or those requiring extensive customization may need to explore alternative options. Keep in mind that software is constantly evolving, so it's always a good idea to check for the latest updates and user reviews before making a decision.

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Is ClearGage a clear advantage in the world of medical billing software? User reviews from the past year suggest that it is, highlighting its ability to streamline billing processes and improve the patient payment experience. A significant strength of ClearGage is its seamless integration with other software like DrChrono, enabling efficient office billing functions. Users particularly appreciate the digital payment options, such as texted or emailed links, which offer convenience and improve patient accounts receivable (AR) management by simplifying the payment process. This feature differentiates ClearGage from competitors by providing a modern, user-friendly approach that benefits both staff and patients. However, some users have pointed out that certain features, like generating detailed reports on transaction fees, are not intuitive. Despite this drawback, the overwhelmingly positive feedback suggests that ClearGage is a valuable tool for medical practices of all sizes looking to modernize their billing systems and enhance patient satisfaction. Its intuitive design and robust features make it particularly well-suited for smaller practices that may not have dedicated billing staff, allowing them to manage their billing efficiently without the need for extensive training or support.

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Top Alternatives in Medical Billing Software


AdvancedMD

athenaOne

CareCloud Central

CollaborateMD

CureMD

DrChrono

DuxWare

eClinicalWorks

EZClaim

Intergy

NextGen Enterprise

Oracle Ambulatory EHR

RXNT

Tebra Managed Billing

WebPT

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