TriZetto vs Healthpac

Last Updated:

Our analysts compared TriZetto vs Healthpac based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

TriZetto Software Tool

Product Basics

TriZetto by Cognizant is a set of health systems designed to simplify workflows and help provide more exceptional care. Health organizations of various sizes and specialties rely on it to streamline daily operations, including increasing administrative productivity and efficiency.

It automates billing and payment processes in addition to managing insurance claims. Since health care professionals prefer spending more time focusing on the patient as opposed to time-consuming tasks like charting and documentation, it offers a comprehensive set of electronic modules to help them automate day-to-day clinical tasks.
read more...
Healthpac offers a suite of solutions to streamline practice management and billing workflows. With Health Level 7 interface availability, it lets practices customize user workflows, permissions and screen designs. It comes with appointment scheduling and automated reporting capabilities.

Available both on cloud or on-premises, it manages the whole claims process, securely stores patient information, collects patient payment and accepts co-pays. Monitor and manage the revenue cycle with its robust set of inclusions.
read more...
$300 Monthly
Get a free price quote
Tailored to your specific needs
$275/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Quality Health Outcomes: Automate and integrate as many processes as possible to ensure health professionals can focus efforts on providing the best possible care for patients. Health analytics and insights assist clinicians in providing more accurate diagnosis and treatment. 
  • Increase Revenue: Increase health organizations’ daily traffic, which in turn leads to more revenue opportunities. Tools to help manage billing and claims can also help optimize return amounts. Physicians can treat more patients without sacrificing the quality of care provided, allowing for more money to be collected. 
  • Promote Accessibility: Access medical history, lab results, medication and more using online portals, any time and any place. View, edit and share records using any mobile device.
  • Enhance Patient Experiences: Provide patients with the ability to communicate with physicians online using the patient portal. Patients can exchange messages and video chat with healthcare professionals, access medical history, view lab results and more to take an active role in healthcare.
  • Interoperability: Address the changing industry landscape by achieving interoperability compliance for secure information exchange among physicians, patients and staff members. Data stored in the system is HIPAA compliant and only those with access can view it. 
read more...
  • Easy to Use: It’s easy to implement, customize and use, with an intuitive user interface. 
  • Streamline Billing: Streamlines the billing cycle, including patient scheduling, insurance eligibility verification, patient demographics entry, coding and charge posting, claims submission, payment posting, denial management, patient statements and reporting. 
  • Increase Efficiency: Avoid scheduling conflicts and streamline billing to create an uninterrupted and efficient clinical workflow. Decrease data entry and claim errors and focus on patient care instead. 
  • Increase Revenue: Maximize claim approvals and minimize denials with insurance verification, claim scrubbing, denial management and claim tracking, optimizing practice revenue. 
  • Get Actionable Insights: Get actionable data insights from all over the practice in a central location. Interactive dashboards make data more comprehensible. Make proactive decisions based on historical data. 
  • Increase Communication: Streamline communication between different departments and facilities, with real-time data access and sharing capabilities. 
  • Enhance Accountability: Increase accountability by assigning specific jobs to each employee. 
read more...
  • Claims Processing: Automatically verify insurance and sweep claims, scrubbing them of any mistakes or coding errors, which often lead to denials or delayed reimbursement. This speeds up the process of submitting claims while helping improve first-time acceptance rates.  
  • Claims Reconciliation: Automate claims tracking throughout the reimbursement cycle. Monitor and convert EOB information into 835 remittance files to reduce errors and time spent reconciling claims. 
  • Rejection Prevention: Apply coding edits to insurance claims prior to submission. Receive error messages to identify rejections before they happen, reducing claims rejections. 
  • Eligibility Checks: Directly connect to insurance providers for real-time validation of patient eligibility. Integrate with practice management systems to seamlessly update patient insurance information. 
  • Patient Responsibility Estimation: Generate patient cost estimates in real time to improve client satisfaction and likelihood of payment. 
  • Prior Authorization: Automatically send prior authorization requests for treatment to patient insurance providers. Communicate with payers and track authorization requests within the provider portal. 
  • Patient Payments: Provide patients with a selection of payment options, including credit card processing, a payment portal and text-to-pay processing, to improve patient experiences. 
  • Denials Management: Receive claims denial notifications, along with causes and potential for appeal. Monitor error, edit and payer trends to reduce future denials. 
  • Contract Management: Audit payments against contractual agreements with payers. Automatically generate documents and track efforts to dispute underpaid obligations. 
  • RCM and Coding Services: Outsource revenue cycle management and coding processes, such as billing, patient statements, registration and insurance claims coding, to focus more on patient care and less on administrative tasks. 
  • Credentialing: Check and manage employee credentials against payer requirements to ensure maximum reimbursement. Store employee documentation to remain up-to-date on expired credentials. 
read more...
  • EHR: Create, store, manage and access patient records with ease using its customizable 2015-compliant electronic health records. 
  • Analytics Report: Presents data from all aspects of the practice, including patient care, practice performance, quality measures and revenue cycle in a centralized platform. Get actionable insights with customizable dashboards and drill down to find specific data. Leverage predictive analytics to take proactive measures. 
  • Claim Scrubbing: Checks insurance claims to find errors before submitting them. E-claims are sent through its clearinghouse, maximizing claim approvals. 
  • Claims Management: Manage claims with personalized guidelines for different insurance providers and specialties. Includes denial management. 
  • Claim Tracking: Keep track of claims status by a variety of options, including insurance carrier or class. 
  • Insurance Verification: Verify insurance eligibility of patients in real time to minimize denials. 
  • Code/Charge Entry: Enter charges rapidly and accurately while implementing incident charge posting. Supports ICD-10 and unique CPT codes.  
  • Fee Scheduling: Streamline payment and billing with a comprehensive list of fees. Create personalized calendars for each insurance company with multiple fee scheduling options. 
  • Patient Scheduling: Schedule appointments and accommodate patients by tracking physician schedules with real-time updates. 
read more...

Product Ranking

#34

among all
Medical Billing Software

#32

among all
Medical Billing Software

Find out who the leaders are

User Sentiment Summary

Great User Sentiment 21 reviews
Excellent User Sentiment 11 reviews
83%
of users recommend this product

TriZetto has a 'great' User Satisfaction Rating of 83% when considering 21 user reviews from 3 recognized software review sites.

100%
of users recommend this product

Healthpac has a 'excellent' User Satisfaction Rating of 100% when considering 11 user reviews from 1 recognized software review sites.

4.3 (13)
n/a
n/a
5.0 (11)
2.9 (4)
n/a
5.0 (4)
n/a

Awards

we're gathering data

Healthpac stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Cost Savings: Electronic documentation decreases paperwork, enhances employee efficiency, and leads to reduced office supply and operational costs in the long term.
Patient Engagement: Patient portals empower individuals to access their health information, schedule appointments and communicate with healthcare providers.
Patient Safety: Features like medication alerts and allergy notifications help prevent errors and improve patient safety.
Show more
Easy to Use: Users consistently praise Healthpac's intuitive interface, making it simple to navigate and manage billing tasks. They appreciate the straightforward design, which allows them to quickly find the information they need.
Reliable Reporting: Healthpac's reporting features are highly valued by users. They find the reports to be accurate and comprehensive, providing valuable insights into their billing performance. This helps them identify areas for improvement and make informed decisions.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Healthpac's customer support team. They appreciate the prompt assistance they receive when encountering issues or needing guidance. This ensures a smooth and efficient billing process.
Show more
Learning Curve: Staff may require time and training to adapt to new technology, potentially affecting productivity during the transition phase.
Data Security Concerns: EHRs are vulnerable to data breaches and cybersecurity threats, requiring robust security measures and ongoing vigilance.
Show more
Customer Service: Some users have reported difficulty getting in touch with customer service representatives, experiencing long wait times, and receiving unhelpful responses.
Billing Errors: Several users have encountered billing errors, including incorrect charges, duplicate bills, and issues with claim processing.
Technical Issues: Some users have reported experiencing technical glitches with the Healthpac software, such as slow loading times, system crashes, and difficulty accessing their accounts.
Limited Functionality: Some users have found that Healthpac lacks certain features that are essential for their medical billing needs, such as advanced reporting capabilities or integration with other software.
Show more

TriZetto garners praise for its comprehensive suite of features that streamline medical billing processes, from patient registration and insurance verification to claim submission and payment processing. Users appreciate its ability to automate tasks, reducing manual effort and the potential for errors. The software's scalability makes it suitable for healthcare organizations of all sizes, accommodating the needs of both small practices and large enterprises. Additionally, TriZetto's analytics and insights empower healthcare professionals to make data-driven decisions, improving patient care and optimizing revenue cycles. However, some users note that TriZetto's robust functionality comes at a cost, as it can be more expensive than some competing solutions. The software's complexity may also present a learning curve for new users, requiring additional training and support. Despite these drawbacks, TriZetto remains a popular choice for healthcare organizations seeking a comprehensive and scalable medical billing solution. Its ability to automate tasks, improve efficiency, and provide valuable insights makes it particularly well-suited for large organizations with complex billing needs.

Show more

Is Healthpac the right prescription for your medical practice's billing woes? User reviews suggest that Healthpac, now known as i3 Verticals Healthcare, is a solid choice for medical billing companies and practices, especially those seeking a user-friendly and intuitive solution. Healthpac's strengths lie in its ease of use, requiring minimal training for implementation. Users praise its comprehensive features, including claim management, invoice history, remittance advice, and payment processing, which streamline billing processes and enhance cash flow. The software's ability to generate online claims and patient records further simplifies operations. However, some users have expressed concerns about the software's lack of advanced features, such as robust reporting and analytics, which may be a drawback for larger practices or those seeking more in-depth data insights. Despite these limitations, Healthpac's user-friendliness and comprehensive features make it a suitable choice for smaller practices and billing companies that prioritize simplicity and efficiency.

Show more

Screenshots

Top Alternatives in Medical Billing Software


AdvancedMD

athenaOne

CareCloud Central

CollaborateMD

CureMD

DrChrono

DuxWare

eClinicalWorks

EZClaim

Intergy

NextGen Enterprise

Oracle Ambulatory EHR

RXNT

Tebra Managed Billing

WebPT

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings