Home > Medical Billing Software > TriZetto > TriZetto vs Therabill

TriZetto vs Therabill

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Our analysts compared TriZetto vs Therabill based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
TriZetto Software Tool
Therabill Software Tool
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Product Basics

TriZetto by Cognizant is a set of health systems designed to simplify workflows and help provide more exceptional care. Health organizations of various sizes and specialties rely on it to streamline daily operations, including increasing administrative productivity and efficiency.

It automates billing and payment processes in addition to managing insurance claims. Since health care professionals prefer spending more time focusing on the patient as opposed to time-consuming tasks like charting and documentation, it offers a comprehensive set of electronic modules to help them automate day-to-day clinical tasks.
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Therabill, a web-based medical billing software developed by WebPT, is designed to enhance clinic efficiency and profitability by streamlining the billing process and minimizing errors. This software is particularly well-suited for businesses in the healthcare industry that need to manage their medical billing processes effectively. Therabill offers a range of benefits, such as automating medical billing tasks, reducing administrative costs, improving patient satisfaction, and ensuring compliance with regulations.

The software boasts a user-friendly interface, integrates with various systems, provides robust reporting capabilities, and offers dedicated customer support. User experiences indicate that Therabill is easy to use, efficient, and effective, with particular praise for its customer support team. Pricing for Therabill falls within the mid-range for medical billing software and is typically based on factors such as the number of users or the size of the practice.

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$300 Monthly
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$149/Provider, Monthly
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Product Insights

  • Improve Quality Health Outcomes: Automate and integrate as many processes as possible to ensure health professionals can focus efforts on providing the best possible care for patients. Health analytics and insights assist clinicians in providing more accurate diagnosis and treatment. 
  • Increase Revenue: Increase health organizations’ daily traffic, which in turn leads to more revenue opportunities. Tools to help manage billing and claims can also help optimize return amounts. Physicians can treat more patients without sacrificing the quality of care provided, allowing for more money to be collected. 
  • Promote Accessibility: Access medical history, lab results, medication and more using online portals, any time and any place. View, edit and share records using any mobile device.
  • Enhance Patient Experiences: Provide patients with the ability to communicate with physicians online using the patient portal. Patients can exchange messages and video chat with healthcare professionals, access medical history, view lab results and more to take an active role in healthcare.
  • Interoperability: Address the changing industry landscape by achieving interoperability compliance for secure information exchange among physicians, patients and staff members. Data stored in the system is HIPAA compliant and only those with access can view it. 
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  • Streamlined Billing Process: Therabill simplifies the medical billing cycle, reducing the time and effort required to process claims and ensuring faster reimbursements.
  • Improved Accuracy: By automating the entry of billing information, Therabill minimizes human errors, leading to fewer rejected claims and increased revenue.
  • Enhanced Organization: Therabill keeps patient records, billing information, and appointment schedules in one centralized location, making it easier to manage and access data.
  • Compliance Assurance: Therabill stays up-to-date with the latest healthcare regulations, helping practices remain compliant with industry standards and avoid costly penalties.
  • Customizable Reporting: With Therabill, users can generate detailed reports tailored to their specific needs, providing valuable insights into financial performance and operational efficiency.
  • Increased Productivity: Automating routine tasks frees up staff to focus on more critical aspects of patient care and practice management, boosting overall productivity.
  • Scalability: Therabill is designed to grow with your practice, easily accommodating an increasing number of patients and providers without sacrificing performance.
  • Enhanced Patient Satisfaction: By streamlining the billing process and reducing errors, Therabill helps ensure a smoother patient experience, leading to higher satisfaction and retention rates.
  • Remote Access: Being cloud-based, Therabill allows for secure access to billing and patient information from anywhere, facilitating remote work and flexible schedules.
  • Integrated Payment Processing: Therabill includes features for processing patient payments directly through the software, simplifying the collection process and improving cash flow.
  • Reduced Administrative Burden: By automating many of the administrative tasks associated with billing and claims management, Therabill allows healthcare providers to focus more on patient care.
  • Cost Savings: By improving efficiency and accuracy, Therabill helps reduce the costs associated with billing errors, rejected claims, and administrative overhead.
  • Timely Updates: Regular updates ensure that Therabill remains compatible with the latest healthcare IT standards and practices, protecting your investment over time.
  • Professional Support: Therabill offers comprehensive customer support, providing assistance with setup, troubleshooting, and optimization to ensure users get the most out of the software.
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  • Claims Processing: Automatically verify insurance and sweep claims, scrubbing them of any mistakes or coding errors, which often lead to denials or delayed reimbursement. This speeds up the process of submitting claims while helping improve first-time acceptance rates.  
  • Claims Reconciliation: Automate claims tracking throughout the reimbursement cycle. Monitor and convert EOB information into 835 remittance files to reduce errors and time spent reconciling claims. 
  • Rejection Prevention: Apply coding edits to insurance claims prior to submission. Receive error messages to identify rejections before they happen, reducing claims rejections. 
  • Eligibility Checks: Directly connect to insurance providers for real-time validation of patient eligibility. Integrate with practice management systems to seamlessly update patient insurance information. 
  • Patient Responsibility Estimation: Generate patient cost estimates in real time to improve client satisfaction and likelihood of payment. 
  • Prior Authorization: Automatically send prior authorization requests for treatment to patient insurance providers. Communicate with payers and track authorization requests within the provider portal. 
  • Patient Payments: Provide patients with a selection of payment options, including credit card processing, a payment portal and text-to-pay processing, to improve patient experiences. 
  • Denials Management: Receive claims denial notifications, along with causes and potential for appeal. Monitor error, edit and payer trends to reduce future denials. 
  • Contract Management: Audit payments against contractual agreements with payers. Automatically generate documents and track efforts to dispute underpaid obligations. 
  • RCM and Coding Services: Outsource revenue cycle management and coding processes, such as billing, patient statements, registration and insurance claims coding, to focus more on patient care and less on administrative tasks. 
  • Credentialing: Check and manage employee credentials against payer requirements to ensure maximum reimbursement. Store employee documentation to remain up-to-date on expired credentials. 
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  • Scheduling:  Create and manage schedules for multiple providers with an accessible drag-and-drop interface. Schedule patient appointments and staff meetings in a single interface to avoid time conflicts. Sync schedules to Google Calendar. Send automated appointment reminders to patients and reduce no-shows. 
  • Documentation:  Create and access patient notes and session documentation using customizable templates and dynamic fields. Add addendums and digital signatures to documentation, share securely electronically or through fax. 
  • Reports:  Analyze revenue cycles with detailed reports on claim aging, session balance and payments. 
  • User Accounts:  Control data access to providers and back-office staff with role-based user accounts and permissions. Admins can view each member’s access logs for better control and security. 
  • Electronic Claims Submission:  Get paid faster with fewer errors through automatic and paperless claim routing. Connect to multiple clearinghouses for faster turnaround. 
  • Payment Processing::  Simplify credit card payments at a competitive rate through integrations with preferred third-party merchant providers. 
  • Electronic Remittance Advice:  Enter insurance and patient payments, collect copays and have payers send payments directly through a single-session payment entry form via electronic remittance advice. 
  • Invoicing:  Create bills in ledgers or balance formats easily with customizable templates, complete with practice branding and share electronically with payers for paperless processing. 
  • Secure Provider Portals:  Offer individual and custom-built access portals to providers and staff members and control the information they can view, edit and save. Enable patients to log in through the patient portal to access, view and pay their bills. 
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Product Ranking

#34

among all
Medical Billing Software

#35

among all
Medical Billing Software

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User Sentiment Summary

Great User Sentiment 21 reviews
Great User Sentiment 77 reviews
83%
of users recommend this product

TriZetto has a 'great' User Satisfaction Rating of 83% when considering 21 user reviews from 3 recognized software review sites.

83%
of users recommend this product

Therabill has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 1 recognized software review sites.

4.3 (13)
n/a
n/a
4.15 (77)
2.9 (4)
n/a
5.0 (4)
n/a

Synopsis of User Ratings and Reviews

Cost Savings: Electronic documentation decreases paperwork, enhances employee efficiency, and leads to reduced office supply and operational costs in the long term.
Patient Engagement: Patient portals empower individuals to access their health information, schedule appointments and communicate with healthcare providers.
Patient Safety: Features like medication alerts and allergy notifications help prevent errors and improve patient safety.
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Streamlined Claim Scrubbing: Therabill's claim scrubbing feature helps to catch errors before claims are submitted, which reduces denials and speeds up reimbursement. The system highlights potential errors and offers suggestions for correction, which is particularly helpful for spotting missing information or coding inconsistencies that might otherwise slip through the cracks.
Simplified ERA Posting: Therabill simplifies the process of posting ERAs (Electronic Remittance Advice) by automatically interpreting the data and updating patient accounts accordingly. This automation saves time and reduces the risk of manual errors, allowing billers to focus on other tasks.
Customizable Reporting: Therabill offers a variety of customizable reports that provide insights into practice performance, such as accounts receivable aging, payment trends, and referral sources. These reports help practices identify areas for improvement and make data-driven decisions to optimize their billing processes.
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Learning Curve: Staff may require time and training to adapt to new technology, potentially affecting productivity during the transition phase.
Data Security Concerns: EHRs are vulnerable to data breaches and cybersecurity threats, requiring robust security measures and ongoing vigilance.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its extensive features and functionalities. Efficient utilization often necessitates comprehensive training or prior experience with similar systems.
Customer Support Challenges: Accessing timely and effective customer support can be difficult, leading to frustration when encountering technical issues or seeking assistance with complex billing processes.
Customization Limitations: Adapting the software to specific workflows or unique billing requirements can be challenging, as customization options may be limited or require advanced technical knowledge.
Cost Considerations: The pricing structure, particularly for smaller practices or those with lower billing volumes, may be perceived as expensive compared to alternative solutions in the market.
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TriZetto garners praise for its comprehensive suite of features that streamline medical billing processes, from patient registration and insurance verification to claim submission and payment processing. Users appreciate its ability to automate tasks, reducing manual effort and the potential for errors. The software's scalability makes it suitable for healthcare organizations of all sizes, accommodating the needs of both small practices and large enterprises. Additionally, TriZetto's analytics and insights empower healthcare professionals to make data-driven decisions, improving patient care and optimizing revenue cycles. However, some users note that TriZetto's robust functionality comes at a cost, as it can be more expensive than some competing solutions. The software's complexity may also present a learning curve for new users, requiring additional training and support. Despite these drawbacks, TriZetto remains a popular choice for healthcare organizations seeking a comprehensive and scalable medical billing solution. Its ability to automate tasks, improve efficiency, and provide valuable insights makes it particularly well-suited for large organizations with complex billing needs.

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Therabill has garnered a mixed bag of reviews over the past year, with users highlighting both its strengths and weaknesses. On the plus side, Therabill receives kudos for its user-friendly interface and intuitive design, making it a breeze for navigating the complexities of medical billing. Users also appreciate its robust reporting features, which provide valuable insights into practice performance and financial health. Additionally, Therabill's integration with other healthcare platforms streamlines workflows and enhances efficiency. However, some users have expressed concerns about occasional software glitches and limitations in customization options. Therabill's customer support has also received mixed feedback, with some users experiencing long wait times and inconsistent service. Compared to competitors like Kareo and SimplePractice, Therabill stands out for its affordability and specialized focus on therapy practices. Ultimately, Therabill is best suited for small to medium-sized therapy practices seeking a user-friendly and cost-effective solution for managing their billing needs. Larger practices or those requiring extensive customization may need to explore alternative options. Keep in mind that software is constantly evolving, so it's always a good idea to check for the latest updates and user reviews before making a decision.

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