WebPT vs EZClaim

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Our analysts compared WebPT vs EZClaim based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

WebPT Software Tool

Product Basics

WebPT is a comprehensive software solution designed primarily for physical therapy professionals, offering a robust electronic medical records (EMR) system among other functionalities. It caters specifically to the needs of outpatient therapy clinics, streamlining their operations with features such as patient scheduling, documentation, billing, and practice management. One of the key benefits of WebPT is its ability to enhance clinic efficiency and compliance with healthcare regulations, making it a valuable tool for practitioners looking to optimize their practice. Compared to similar products in the market, users often highlight WebPT's user-friendly interface and specialized features tailored for physical therapy settings as significant advantages. Pricing for WebPT is structured on a per-provider basis, with monthly subscription fees that vary depending on the size of the practice and the range of features required, offering flexibility to accommodate different budgetary needs.

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EZClaim provides management solutions designed for small- and medium-sized offices to help simplify payment and scheduling processes. It offers cloud-based as well as on-premise deployment options. It integrates with third-party EMR and EHR systems such as AxisCare, ElationHealth, WebPT and more.

It supports regulatory standards outlined by HIPPA and stores patient data in a secure location. Users can identify billing issues and recode statements to resolve errors.
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$99/User, Monthly
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$149 Monthly
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Tailored to your specific needs
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Product Assistance

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Videos
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Product Insights

  • Document Efficiently: Create and send specialty documentation, including progress notes, initial evaluation, flowsheets and discharge summaries. 
  • Gain Peace of Mind: Keep sensitive patient data secure and encrypted via bank-level modern encryption algorithms, and ensure data is HIPAA compliant as well. 
  • Accessibility: Data is accessible from any authorized, internet-connected computer, offering convenient access. 
  • Defensible Documentation: Ensure airtight documentation with integrated functional limitation reporting, therapy cap tracking, 8-minute rule calculations, CCI edit alerts and an ICD-10 code picker. 
  • Specialize and Customize: Digitally document all notes, send initial examinations, notes and flowsheets, and serve discharge papers using specialized, customizable templates. 
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  • Improved Efficiency: Automates repetitive tasks, reducing manual data entry and freeing up staff for more critical activities.
  • Enhanced Accuracy: Minimizes human errors in billing and coding, ensuring claims are submitted correctly the first time.
  • Faster Reimbursements: Streamlines the claims process, leading to quicker payments from insurance companies.
  • Comprehensive Reporting: Provides detailed financial and operational reports, aiding in better decision-making and strategic planning.
  • Regulatory Compliance: Keeps up-to-date with the latest healthcare regulations, ensuring your practice remains compliant with industry standards.
  • Patient Satisfaction: Reduces billing errors and improves communication, leading to a better patient experience.
  • Cost Savings: Lowers administrative costs by reducing the need for extensive manual labor and paper-based processes.
  • Scalability: Easily adapts to the growing needs of your practice, whether you are a small clinic or a large healthcare provider.
  • Data Security: Employs robust security measures to protect sensitive patient information, ensuring compliance with HIPAA regulations.
  • Integration Capabilities: Seamlessly integrates with other healthcare systems, such as EHRs and practice management software, for a unified workflow.
  • Customizable Workflows: Allows for tailored workflows to match the specific needs and processes of your practice.
  • Real-Time Updates: Provides real-time updates on claim statuses, enabling prompt follow-up on denials or rejections.
  • Training and Support: Offers comprehensive training and ongoing support to ensure your team can effectively utilize the software.
  • Revenue Cycle Management: Enhances overall revenue cycle management by optimizing each step from patient registration to final payment.
  • Patient Portal Access: Facilitates patient engagement by providing access to billing information and payment options online.
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  • Analytics and Reporting: Access and work on detailed data tables from a main reporting dashboard. Use easy graphs and charts for valuable business insights. 
  • Interoperability: Facilitates a secure transfer of information between systems, enabling greater efficiency and data unity. Key integrations include Cerner, Epic, McKesson and athenahealth. Includes 24/7/365 monitoring from WebPT. 
  • Web-Based: Users can access the platform from any browser, anywhere. There’s no deployment costs or loss in productivity while the software is installing. 
  • Continuous Updates: Because the software is web-based, it frequently refreshes with new studies, formulas and testing criteria. 
  • Simplified Interface: Built around an intuitive workflow and offers features for a hassle-free experience such as dropdown checklists, auto-completing text boxes and much more. 
  • Home Exercise Program: Engage patients in video exercises with patient-facing functionality and design. Tap into a library of evidence-based therapy exercises available in up to eight different languages. 
  • Listing and Review Management: Improves online presence with a robust facility profile that provides automatic review updates, offers direct responses to reviews and analyses review trends. 
  • Billing: Maximize revenue and save time for quality healthcare with minimum claim errors using Therabill. Includes real-time analytics, detailed activity logs and one invoice from one company. 
  • Patient Outcomes Tracking: Drive faster recovery for patients with a built-in patient outcomes tracking system. Includes a library of industry-accepted tests for concrete performance goals and tracking therapists’ progress. 
  • Scheduling: Manage appointment calendars that sync with patient records and reduce no-shows by 30% by sending automatic reminders. Book remote appointments and launch live two-way video for virtual therapy using Virtual Visits. 
  • Revenue Cycle Management: Submit claims and expedite payments with high first-pass acceptance rate. Offers two RCM options: 
    • RevServe: Completely outsourced service. WebPT handles all billing responsibilities, including A/R management, reporting, collections benchmarking and medicare compliance. 
    • RevEquip: Hybrid model, allowing practices to control things like A/R management, credentialing, case management and more. WebPT offers management of outgoing claims, patient statement submissions, payment EDI management, workflow consultations and more. 
  • Patient Relationship Management: Increase engagement and reduce dropout rates by sending automated email campaigns to past patients and receiving actionable feedback indicating potential dropouts. 
  • Client Mobile App: Clients can access and manage their health data conveniently from a mobile app. 
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  • Billing: Send electronic statements to patients via TriZetto or BillFlash, ensuring smooth transactions. Review, approve, reject or edit statements from a single screen. Auto-post ERAs to process payment information quickly. Link documents to help navigate across related files promptly. Set up physician libraries to help submit error-free claims. Send ANSI 837 5010 claim documents to clearinghouses or directly to payers. 
  • Revenue Cycle Management: Outsource billing to firms, like Achane Medical Billing, Elite Billing Resolutions, Ramey Consultancy Services LLC, Prohealth Billing Solutions and more, to help identify reimbursement issues and data entry errors. 
  • HIPPA Compliant: Conduct risk analyses to identify potential data breaches. Identify patients by accessing ePHI (electronically protected health information) to avoid disclosing confidential documents. 
  • Patient Statements: Classify and label patients for internal tracking purposes. Export statements into CSV, PDF, HTML or RTF file formats. Allow patients to pay electronically via eBill or ePay. 
  • Scheduling: Add resources to schedules to help simplify workflows. Switch to the calendar view and double-click on timeslots to schedule appointments. Create and save appointment templates to help save time. Set time blocks to avoid scheduling conflicts. Add patients to waiting lists to help fill canceled slots and improve patients’ experiences. Print patient receipts directly from the payment screen. 
  • Task Management: Track rejections or billing issues to help streamline follow-up processes. Create tasks from EDI files or patient claims from the quick access grid. Mark tasks as assigned or completed to update employees. Add, modify or remove column headers from the task access tab using drag-and-drop functionality. Gain detailed overviews of jobs using the find tool. Set reminders to help meet deadlines. 
  • Centralized Database: Access data from anywhere, at any time. Perform data backups regularly to avoid losing important information. Update documents to keep everyone on the same page. 
  • Integrations: Integrate with existing EHR systems and other platforms such as Practice Fusion, WebPT, Amazing Charts, ReminderCall and QuickEMR. 
  • Reporting: Generate and print reports to help provide quality patient care. Analyze financial statements to help make operations economically efficient. View patients’ historical data to avoid misdiagnosis. Evaluate operational metrics to help streamline budgeting processes. 
  • Widgets: Customize the home screen as per business needs. Click the refresh button to update widget data. Switch to tile view to access information at a glance.  
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Product Ranking

#26

among all
Medical Billing Software

#62

among all
Medical Billing Software

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Analyst Rating Summary

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92
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Claims Management
Insurance Payments Management
Medical Billing Services
Platform Capabilities
Compliance and Security
Claims Management
Insurance Payments Management
Medical Coding
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WebPT
EZClaim
+ Add Product + Add Product
Claims Management Compliance And Security Dashboards And Reports Insurance Payments Management Medical Coding Mobile Capabilities Patient Payments Management Platform Capabilities Point Of Care Pre-appointment Management 100 92 88 100 80 33 73 98 91 79 100 75 75 100 95 53 86 63 82 60 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
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User Sentiment Summary

Great User Sentiment 1028 reviews
Excellent User Sentiment 67 reviews
88%
of users recommend this product

WebPT has a 'great' User Satisfaction Rating of 88% when considering 1028 user reviews from 5 recognized software review sites.

91%
of users recommend this product

EZClaim has a 'excellent' User Satisfaction Rating of 91% when considering 67 user reviews from 1 recognized software review sites.

5.0 (10)
n/a
4.4 (153)
n/a
4.37 (425)
4.55 (67)
4.4 (425)
n/a
4.3 (15)
n/a

Awards

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EZClaim stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly: All users mentioning this aspect noted that the solution’s ease-of-use is a key benefit.
Accessibility: The platform is web-based, making it highly accessible according to over 95% of users who mention this aspect.
Scheduling: About 75% of users who mention scheduling noted that it’s convenient to schedule appointments.
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Simplified Claim Scrubbing: Users praise EZClaim's ability to automatically catch errors that could lead to claim rejections, saving them time and frustration. It's like having an extra set of expert eyes reviewing your claims before submission.
Intuitive User Interface: Many users find EZClaim's software easy to navigate, even without prior experience with medical billing software. They appreciate the straightforward design and logical workflow.
Improved Claim Submission Speed: EZClaim enables users to submit claims electronically, significantly reducing the time it takes compared to traditional paper-based methods. This allows for faster payment processing.
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Speed: All users referring to speed reported that the product is slow and includes redundant check boxes, which further reduce the speed of working.
Functionality: The product is filled with glitches and the site is often down for maintenance, according to 88% of users who mention functionality.
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Claims Rejection Issues: Users have reported frequent claim rejections due to errors or missing information, leading to delays in reimbursements.
Software Glitches and Bugs: Some users have experienced software glitches and bugs that disrupt workflow and cause frustration.
Poor Customer Support: Users have expressed dissatisfaction with the responsiveness and helpfulness of customer support, making it difficult to resolve issues promptly.
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WebPT has made a significant impact on the physical therapy software landscape, offering a comprehensive suite of tools designed to streamline workflows and enhance patient care. Users consistently highlight its user-friendly interface, robust features, and exceptional customer support as key strengths. One reviewer emphasized the ease of transitioning from paper-based systems to WebPT's cloud-based platform, appreciating its accessibility from any web-enabled device. The software's scheduling capabilities have also received praise, with users noting improvements in patient retention and the ability to synchronize appointments with digital patient records. While WebPT garners positive feedback, some users mention the learning curve associated with its extensive features. However, the company's commitment to customer support is frequently commended, with users citing responsive and helpful assistance. WebPT distinguishes itself by catering specifically to the needs of rehabilitation therapists, offering specialized documentation, billing codes, and compliance tools. This focus on the therapy sector sets it apart from more generic practice management software. WebPT is ideally suited for physical therapy practices of all sizes seeking an integrated platform to optimize front- and back-office operations. Its comprehensive features, user-friendly design, and industry-specific focus make it a valuable asset for therapists looking to enhance efficiency, improve patient care, and grow their practices.

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Is EZClaim really easy to claim as the best in its class? Recent user reviews suggest EZClaim is a mixed bag. Users praise its intuitive interface and robust features, particularly the automated invoice generation and payment reminders, which streamline billing and save valuable time. However, a recurring criticism targets its steep learning curve, making it less "EZ" than its name suggests, especially for those unfamiliar with medical billing software. Some users find the pricing structure complex and expensive compared to competitors like Kareo and AdvancedMD, which offer more transparent pricing models. EZClaim seems best suited for established medical practices with dedicated billing staff who can invest the time to master the software and leverage its advanced features. Smaller practices or solo practitioners on a tight budget might find its complexity and cost outweigh its benefits.

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