MicroMD vs Cerner Practice Management

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Our analysts compared MicroMD vs Cerner Practice Management based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

MicroMD Software Tool
Cerner Practice Management Software Tool

Product Basics

MicroMD provides a suite of solutions designed for medical practices to manage patient charting, communication, the revenue cycle and daily practice operations efficiently. It can be implemented in the cloud or on-premises as an integrated package or standalone modules. ICD-10 enabled, it streamlines patient care and compliance with quick access to patient records, e-prescription, clinical documentation and patient tracking. It keeps clinical data secure with round-the-clock maintenance, monitoring and regular data backups. It also aims to provide a better patient experience with a secure communication portal and several other engagement modules.

It automates day-to-day practice operations such as patient intake and appointment scheduling. It tracks and manages the entire revenue cycle with 5010 format support, claim scrubbing and e-remittance advice. Its dynamic practice reporting generates actionable insights on several clinic aspects. Easy to implement and adopt, it can scale and integrate according to specific practice needs.
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Cerner Practice Management allows health care providers to save company money by reducing inventory holding costs spent on excess stocks. It offers physicians and administrators efficient management tools to eliminate miscommunication, information duplication and error-prone record keeping.

Its digital features, including documentation, scheduling and e-prescribing, automatically flag unreliable and faulty information, thereby saving physician time. In addition to providing sharable, precise and accurate medical records, the system equips practices with database backups in the event of misplacement, theft or natural disasters. 
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$599 Monthly
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$25/Provider, Monthly
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Product Insights

  • Improve Patient Outcomes: Aids in tough clinical decision-making and improves patient safety and diagnostic accuracy through clinical decision support, combined with extensive patient records and patient monitoring tools. Improve health outcomes with device connectivity at the point of care, care continuation tools and medication adherence through e-prescriptions. 
  • Maximize Reimbursement: Increase claim acceptance rates and get paid faster with automated insurance verification, code generation and claims management with code scrubbing modules. Track claims and patient payments and collect patient copayments easily. 
  • Increase Practice Productivity: Streamline patient charting, ordering, result tracking, patient intake and several other common front desk and day-to-day tasks. Optimize provider and staff workflows with smart scheduling and task management. Uncover data-driven insights to improve operational efficiency. 
  • Improve Patient Satisfaction: In addition to facilitating contactless telehealth visits, its patient portal enables patients to conveniently access relevant clinical information and educational guides, self-schedule appointments, make payments, request refills and communicate with the care team. Reduce patient waiting times using smart scheduling and offer affordable medications to patients. 
  • Remain Compliant: Provides all required tools to remain compliant with MIPS and other government regulations, including a patient portal, clinical decision support, education materials, e-prescribing, meaningful use quality measures, in-depth compliance reporting, patient tracking and reminders. 
  • Data-Driven Decisions: Gain data-driven insights and trends to make informed decisions and improve operational, clinical, billing and administrative workflows. 
  • Robust Security: HIPAA compliant, it offers robust security protocols to protect patient data privacy. Leverage role-specific access controls and system audit tracking. 
  • Remote Accessibility: Cloud-based implementation provides 24/7 remote access from any device. 
  • Interoperable: Based on an open-architecture design, all vendor solutions can easily integrate bidirectionally with various systems, devices and services to enhance its capabilities and create an all-inclusive healthcare system. Provides a robust API to support HL7, XML and other protocols. 
    • Service Interfaces: Integrates with third party interfaces such as leading clearinghouses, payers, labs, hospital systems, vaccination registries, transcription and collection agencies. 
    • System Integration: Integrations include appointment reminders, data management, enhanced e-prescribing, e-statement generation, speech recognition and more. 
    • Device Connectivity: Connects with a range of medical devices to automate data input and scanning, including digital cardiopulmonary, resting ECG, vital signs monitoring and more. 
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  • Streamlined Billing: Cerner Practice Management simplifies the billing process, reducing the time and effort required to manage invoices and payments, which can lead to improved cash flow for practices.
  • Enhanced Patient Experience: By automating appointment scheduling and reminders, the software ensures a smoother, more efficient patient journey from booking to visit, enhancing overall satisfaction.
  • Improved Accuracy: The system minimizes human error in coding and billing, ensuring that claims are accurate and reducing the likelihood of rejections or denials from insurance companies.
  • Comprehensive Reporting: With advanced reporting capabilities, practices can easily generate detailed financial and clinical reports, aiding in better decision-making and strategic planning.
  • Increased Productivity: Automating routine tasks such as appointment scheduling, patient registration, and billing frees up staff to focus on more critical aspects of patient care and practice management.
  • Regulatory Compliance: Cerner Practice Management helps practices stay compliant with changing healthcare regulations, including HIPAA and MACRA, reducing the risk of penalties and ensuring patient data is protected.
  • Scalability: The software is designed to grow with your practice, easily accommodating new providers, services, and locations without significant disruptions to operations.
  • Integrated EHR Compatibility: Seamlessly integrating with electronic health records (EHR) systems, Cerner Practice Management ensures that patient information is up-to-date and accessible across all points of care.
  • Reduced No-Shows: Automated appointment reminders significantly reduce the number of no-shows, ensuring better utilization of resources and potentially increasing revenue.
  • Enhanced Data Security: With robust security measures in place, the software ensures that sensitive patient data is securely stored and managed, protecting against breaches and unauthorized access.
  • Customizable Features: Cerner Practice Management offers customizable features that can be tailored to meet the unique needs of each practice, ensuring a perfect fit for various specialties and practice sizes.
  • Mobile Access: Providers and staff can access patient information and practice management tools on-the-go through mobile apps, enhancing flexibility and responsiveness.
  • Improved Patient Flow: By efficiently managing appointments and patient registrations, the software helps in optimizing patient flow, reducing wait times, and improving the overall efficiency of the practice.
  • Financial Management: The platform offers tools for detailed financial analysis and management, helping practices monitor their financial health and make informed decisions regarding expenses and investments.
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  • Patient Charting: Easily access and utilize comprehensive patient data including allergy and medication history, vital signs, test results and more during patient encounters. 
    • Customizable Documentation: Simplify patient charting using prebuilt or custom encounter templates, speech and handwriting recognition, health maintenance, screening tools and probable checklists for various specialties. Add notes, clinical scans, X-rays, MRIs and other clinical images to the patient chart to assist at the point of care. 
    • Patient Monitoring: Quickly display one-click summaries, relevant patient-specific data and “meaningful use” quality measures or visualize patient health status. Create custom treatment plans, track patient progress and recall patients based on health maintenance requirements. 
  • ICD-10 Compliance: Updated to accommodate all-inclusive ICD-10 codes with code mapping, unmapped code identification, code descriptions, enhanced code searching and cross-coding to quickly and easily assign codes. 
  • Clinical Decision Support: Provides intelligent patient-wise filtered data to aid in clinical decision-making and accurate clinical diagnosis. 
  • E-Prescription: Provide or refill e-prescriptions with automated interaction alerts, refill management and automated authorization. Its pharmaceutical network and formulary data enable comparing costs between different pharmacies and drug alternatives before submitting prescriptions to 95% of U.S. pharmacies in real time. 
    • Controlled Substance Integration: EPCS Gold integration enables e-prescribing of Schedule II-V controlled medication. 
  • Patient Engagement Tools: Provide a secure bilingual patient portal to communicate with patients through messaging, share documents and lab results and enable them to pre-register, self-schedule and process payments. 
  • Telehealth: Offer secure telehealth visits with 256-bit encryption, virtual waiting rooms and remote connectivity from any device. 
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  • Documentation: Reduce transcription costs and eliminate malpractice risks by enhancing documentation and storage methods. Facilitate easier record management abilities by cutting down paper-based resource usage. Provide staff and physicians with digital documentation options for better care quality and simplified administrative operations. 
  • Scheduling: Fill appointment gaps using automated scheduling modules. Gain instant visibility into canceled appointments to efficiently backfill free slots. Enable patients to book, reschedule and cancel from anywhere across the globe. 
  • Patient Portal: Facilitate virtual care coordination using an online portal for easy communication among patients, physicians and front office staff. Store everything from patient data, medical histories, e-prescriptions, treatment progress to lab results in a unified space. 
  • Claims Management: Check, track and resubmit rejected claims using an electronic claims management system. Achieve fewer denials and cleaner claims by efficiently managing the whole process through automated tools. Identify recurring claim errors and fix them without requiring a large number of changes. 
  • E-Prescribing: Gain complete insight into a patient’s medical history with a click of a button. Set system alerts to inform providers and prescribers about potential drug interactions, allergies and other contraindications for better care delivery. 
  • Medical Billing: Enable an effortless way to bill by using electronic invoicing tools for uniform data entry capabilities. Eliminate staff fatigue by cutting down repetitive manual entries. Run automated processes to detect errors, including coding inconsistencies, missing documentation and outdated patient information backup. 
    • Dunning Management: Streamline billing procedures by optimizing time and costs of daily workflows. Reduce payment declines and recurring revenue loss by providing a digital mechanism for swift notification of unsuccessful payment attempts via emails and in-app text messages. 
  • Inventory Management: Improve order and sales accuracy to save money on inventory damage control. Use the inventory management feature to identify appropriate quantities of each product and automate error-free renewals and shipment processes. 
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Product Ranking

#109

among all
Medical Practice Management Software

#27

among all
Medical Practice Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 82 91 69 82 100 47 70 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Good User Sentiment 252 reviews
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71%
of users recommend this product

Cerner Practice Management has a 'good' User Satisfaction Rating of 71% when considering 252 user reviews from 4 recognized software review sites.

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4.1 (16)
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Synopsis of User Ratings and Reviews

Configurable: MicroMD adapts to diverse workflows and specialties, accommodating various medical practices.
Unified System: MicroMD seamlessly integrates EMR, practice management, patient portal, and medical billing, streamlining operations from patient registration to billing.
Easy to Use: Many users praise MicroMD's intuitive interface, making it easy to navigate and utilize its features effectively.
Supportive Team: Users generally commend the helpfulness and knowledge of MicroMD's customer support staff.
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Appointment Scheduling: Scheduling appointments is a breeze with Cerner's user-friendly interface. The system is designed to streamline the process, making it easy for staff to manage appointments efficiently.
Billing and Claims: Cerner simplifies the billing process by automating tasks and reducing errors. This leads to faster reimbursement and improved revenue cycle management for practices.
Reporting and Analytics: Gain valuable insights into your practice's performance with Cerner's comprehensive reporting tools. Track key metrics, identify trends, and make data-driven decisions to optimize operations.
Patient Engagement: Enhance patient engagement and satisfaction with Cerner's patient portal. Patients can easily access their medical records, schedule appointments, and communicate with their providers online.
Integration and Interoperability: Cerner's commitment to interoperability ensures seamless data exchange with other healthcare systems. This promotes care coordination and improves patient outcomes.
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Interface Limitations: MicroMD struggles with integrations, lacking the ability to build flat-file transfers. This makes it difficult to streamline reporting and share patient encounters with insurance companies, leading to manual workarounds.
Reporting Challenges: Users frequently describe MicroMD's reporting system as antiquated and cumbersome. It lacks flexibility, making it difficult to generate custom reports or meet specific billing requirements, especially for FQHCs.
Costly for Growing Practices: MicroMD's pricing model is based on the number of users. While this might be manageable for smaller practices, larger clinics with multiple providers could find the cumulative cost prohibitive.
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Steep Learning Curve: The system's complexity can be overwhelming for new users, requiring extensive training and ongoing support to achieve proficiency.
Customization Challenges: Tailoring the software to specific workflows and preferences can be difficult, often necessitating costly and time-consuming custom development.
Reporting Limitations: Generating custom reports or extracting specific data points can be cumbersome, hindering data analysis and decision-making.
Integration Issues: Seamless integration with other healthcare systems or third-party applications can be problematic, leading to data silos and workflow disruptions.
User Interface Concerns: The user interface is often described as outdated and clunky, impacting user experience and productivity.
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How do you micro-manage a mountain of medical paperwork? User reviews from the last year reveal a mixed bag for MicroMD, a comprehensive EMR and practice management solution. While lauded for its robust customization, allowing practices to tailor workflows to their specific needs, like a bespoke suit for a medical office, MicroMD stumbles with its intricate reporting features, often described as clunky and user-unfriendly. This complexity can leave users feeling like they need a medical degree in computer science just to generate a simple report. A significant differentiating factor is its tight integration with labs and medical devices, a feature highly valued for minimizing manual data entry and boosting efficiency, much like a well-oiled medical instrument. However, concerns linger regarding support response times, with some users reporting delays that could potentially disrupt smooth clinic operations. Ultimately, MicroMD, with its strengths and weaknesses, emerges as a good fit for smaller practices willing to navigate its learning curve and prioritize customization and integration over simplistic reporting. Larger institutions, however, might find its intricacies a hurdle too high.

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Cerner Practice Management, a comprehensive software solution designed to streamline administrative tasks in healthcare settings, has elicited a range of user feedback. While some users appreciate the software's user-friendly interface and extensive features, others express concerns about its cost and potential rigidity. Let's delve into the specifics of these perspectives. Users frequently commend Cerner Practice Management for its intuitive design and ease of use. The software's interface is lauded for its straightforwardness, enabling healthcare professionals to navigate the system efficiently. Additionally, the software's customizability empowers practices to tailor the system to their specific workflows and requirements. This adaptability is particularly beneficial for practices with unique operational needs. However, the software's cost can be a significant barrier for smaller practices or those with limited budgets. The price tag associated with Cerner Practice Management may necessitate careful consideration and financial planning. Cerner Practice Management distinguishes itself through its robust integration capabilities. The software seamlessly integrates with Cerner's electronic health record (EHR) system, facilitating a smooth exchange of patient data and streamlining clinical workflows. This integration is especially advantageous for healthcare organizations already utilizing Cerner's EHR solutions. Furthermore, Cerner Practice Management offers both cloud-based and on-premise deployment options, providing flexibility to accommodate diverse technological preferences and infrastructure limitations. Considering these factors, Cerner Practice Management is well-suited for medium to large healthcare practices seeking a comprehensive, integrated solution to optimize their administrative processes and enhance operational efficiency. Smaller practices may find alternative solutions better aligned with their budgetary constraints.

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