TheraNest vs Carepatron

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Our analysts compared TheraNest vs Carepatron based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

TheraNest Software Tool

Product Basics

TheraNest is a practice management solution for psychologists, counselors, therapists and social workers. It is suitable for solo, medium and group practices, non-profit organizations and educational institutions. It helps users streamline their practice with features like scheduling and calendar, billing workflows that include invoices, payments, statements and unlimited file storage. It provides tools like a client portal, telehealth, practice planners, appointment reminders and credit card processing. It helps practices go paperless and save time. It is HIPAA compliant and secure.
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Carepatron is a comprehensive software solution designed to streamline Medical Practice Management. It offers a suite of tools that facilitate appointment scheduling, patient record management, billing, and telehealth services. This platform is particularly well-suited for small to medium-sized medical practices seeking to enhance operational efficiency and improve patient care. Its user-friendly interface and robust functionality make it an attractive option for healthcare providers aiming to reduce administrative burdens and focus more on patient interactions.

Key benefits of Carepatron include improved workflow automation, enhanced patient communication, and secure data management. Popular features encompass electronic health records (EHR), task management, and integrated telehealth capabilities. Users often praise its intuitive design and the seamless integration of various practice management functions.

While specific pricing details are not readily available, Carepatron typically offers flexible pricing models that may vary based on the number of users and specific features required. For precise pricing information, it is recommended to contact SelectHub for a tailored quote based on individual practice needs.

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$39 Monthly
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$30 Monthly, Freemium
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Tailored to your specific needs
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Mobile
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Product Assistance

Documentation
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Live Online
Videos
Webinars
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Accept Payments: Accept credit card payments via the client portal. Save cards and have them on file for improved cash flow. Set up easily with no merchant account fee, gateway fee or additional fee with a standard rate for all cards.  
  • Monitor Treatment Plans: Update and monitor treatment plans with objectives and goals. Gives users access to more than 1,000 treatment objectives, goals, progress notes and space to enter their notes.  
  • Manage Client Charts: Manage and store client charts electronically, including information like diagnosis, contact information, client and treatment history. Provides unlimited storage to upload client files like an insurance card, driver’s license and more.  
  • Track Insurance Claims: Track and file insurance claims, use batch submission to submit multiple claims and use the client ledger to keep track of client credits, write-offs and balances.  
  • Outsource Claims: Lets users outsource their claims and maximize reimbursements with claim validation, submission and rejection, denial follow-up and payments reconciliation. Use clearinghouse and software claim scrubbing to ensure claims are error-free.  
  • Reduce Medication Errors: Gives users access to point-of-care modules for physicians, including drug-allergy, contraindication checks, dosing and drug-drug. Lets them review the client’s medication history for up to 12 months.  
  • Integrations: Integrates with Wiley Practice Planners that helps users record their notes within the module.  
  • Templates: Supports templates for initial assessments, discharge summaries, progress notes and treatment plans.  
  • Create Custom Forms: Helps users create custom forms to fit their practice’s needs. Download and print CMS-1500 forms.  
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  • Improved Efficiency: Streamline administrative tasks such as appointment scheduling and billing, allowing healthcare professionals to focus more on patient care.
  • Enhanced Patient Experience: Provide patients with easy access to their medical records and appointment history, improving transparency and trust.
  • Data Security: Ensure patient data is protected with robust encryption and compliance with healthcare regulations like HIPAA.
  • Cost Savings: Reduce overhead costs by minimizing the need for paper records and manual data entry, leading to more efficient resource allocation.
  • Better Collaboration: Facilitate seamless communication between healthcare providers through integrated messaging and shared patient records.
  • Accurate Reporting: Generate detailed reports on practice performance, patient outcomes, and financial metrics to inform strategic decisions.
  • Scalability: Adapt to the growing needs of your practice with scalable solutions that can handle increased patient loads and additional services.
  • Time Management: Optimize scheduling and reduce no-shows with automated reminders and easy rescheduling options.
  • Patient Engagement: Enhance patient engagement through personalized communication and follow-up care plans.
  • Compliance Management: Stay compliant with healthcare regulations through automated updates and built-in compliance checks.
  • Resource Optimization: Allocate staff and resources more effectively by analyzing workflow and identifying bottlenecks.
  • Customizable Workflows: Tailor workflows to meet the specific needs of your practice, improving overall productivity and satisfaction.
  • Remote Access: Access patient records and manage tasks from anywhere, enabling flexible work arrangements and telehealth services.
  • Reduced Errors: Minimize human errors with automated data entry and validation processes, ensuring accurate patient information.
  • Patient Retention: Improve patient retention rates by providing a seamless and efficient healthcare experience.
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  • Therapy Notes: Create therapy notes like progress notes, treatment plans, initial assessments and more. Lets users co-sign, approve and sign notes. Print or download therapy notes with the users’ logo as a PDF for clients. Supports supervisory review, notifications about notes requiring approval and accepting staff and client signatures from the application.  
  • Billing Tools: Streamlines payments and claims processes to help users get paid faster. Create, email and print superbills and invoices to claims submission with batch statements and invoicing. Charge credit cards to apply and process payments with batch statements. Generate staff billing reports for payroll.  
  • Managed Billing: Get paid faster with claims scrubbing, appointment recording, denial follow-up, insurance remittance tracking and payment posting to client accounts. Provides a dedicated billing specialist to ensure billing success.  
  • E-Prescribe: Maintains data and medication access histories, controlled substance e-prescribing (EPCS), drug legends and medication adherence support. Lets users manage medications, handle refills and write prescriptions.  
  • Scheduling: Create group, individual, multi-staff and telehealth appointments. Filter calendar by staff member, service type and location. Set up recurring appointments.  
  • Client Portal: Syncs client records automatically. Sign, fill out and submit intake forms online. Customize client invitation emails. Access the client portal from any device.  
  • Practice Management: Add as many staff, billers and therapists as needed without any additional charges. Multiple permission levels ensure that staff can only view what they need to see. Brings all the clients, invoices and appointments to one place.  
  • Telehealth: Gives physicians control over video and audio during sessions. Conduct video sessions for up to six participants. Lets clients and physicians share their screens and resources.
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  • Appointment Scheduling: Streamlined calendar management with automated reminders and online booking capabilities.
  • Electronic Health Records (EHR): Comprehensive digital records that include patient history, treatment plans, and progress notes.
  • Billing and Invoicing: Integrated billing system that supports insurance claims, invoicing, and payment tracking.
  • Telehealth Integration: Secure video conferencing tools for remote consultations and follow-ups.
  • Patient Portal: A user-friendly interface for patients to access their health information, schedule appointments, and communicate with providers.
  • Task Management: Tools for assigning, tracking, and managing tasks within the practice to ensure efficient workflow.
  • Document Management: Secure storage and easy retrieval of important documents, including consent forms and lab results.
  • Analytics and Reporting: Detailed reports and analytics to monitor practice performance and patient outcomes.
  • Compliance and Security: Features designed to ensure compliance with HIPAA and other regulatory standards, including data encryption and access controls.
  • Customizable Templates: Pre-built and customizable templates for notes, forms, and reports to suit various specialties.
  • Multi-Location Support: Capabilities to manage multiple practice locations from a single platform.
  • Mobile Access: Mobile-friendly design allowing providers to access the system from smartphones and tablets.
  • Integration with Third-Party Tools: Seamless integration with other healthcare software and tools, such as lab systems and pharmacy management.
  • Patient Communication: Automated messaging for appointment reminders, follow-ups, and patient engagement.
  • Role-Based Access Control: Granular permissions to ensure that staff members have access only to the information they need.
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Product Ranking

#29

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Medical Practice Management Software

#90

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Medical Practice Management Software

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User Sentiment Summary

Great User Sentiment 1634 reviews
Excellent User Sentiment 25 reviews
89%
of users recommend this product

TheraNest has a 'great' User Satisfaction Rating of 89% when considering 1634 user reviews from 4 recognized software review sites.

91%
of users recommend this product

Carepatron has a 'excellent' User Satisfaction Rating of 91% when considering 25 user reviews from 1 recognized software review sites.

4.4 (14)
n/a
4.0 (35)
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4.41 (880)
4.56 (25)
4.5 (705)
n/a

Awards

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Carepatron stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User Friendly: The system is easy-to-use and intuitive, as noted by approximately 85% of users who referred to the system’s usability.
Interface: Nearly 76% of the users who mention its interface find it intuitive and easy to navigate.
Tutorials: Almost 100% of the users who mention its tutorials, articles and webinars find them useful and said they helped them learn how to use the software.
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User-Friendly Interface: Many users praise Carepatron for its intuitive design and easy-to-navigate interface, enabling staff members to quickly adapt to the system and minimize the learning curve.
Comprehensive Features: Carepatron offers a wide range of features, covering scheduling, billing, electronic health records (EHR), and patient communication, consolidating essential practice management functions within a single platform.
Efficient Scheduling: The software provides robust scheduling tools that allow practices to efficiently manage appointments, minimize conflicts, and optimize appointment slots, improving patient flow and reducing wait times.
Streamlined Billing: Carepatron streamlines the billing process with features like automated invoice generation, online payment processing, and claims management, simplifying financial operations and potentially accelerating revenue cycles.
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Functionality: TheraNest offers a robust suite of powerful tools, as reported by 52% of the users who mention the product’s functionality.
Support: Support for the system can be very slow, with most users noting that getting a response from the support team can be very time-consuming, as reported by 51% of users who referred to support.
User Permissions: User permissions are not seamless as the administrator and supervisor were able to view completed and pending tasks for all employees, as said by 100% of the users that talked about user permissions.
Billing: Nearly 66% of the users who referred to the billing feature found it lacking. Also, its credit card charges are high.
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Limited Reporting: Carepatron lacks advanced reporting features, making it difficult to gather insights on important metrics like patient acquisition sources or the effectiveness of marketing campaigns.
Scheduling Conflicts: The software doesn't currently offer conflict notifications for appointment scheduling, potentially leading to double bookings or scheduling errors, especially in practices with multiple practitioners using the same space.
No Country-Based Restrictions: The absence of country-based restrictions is a security concern for practices as it may increase the risk of fraudulent activities.
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TheraNest provides an intuitive and user-friendly system for mental health providers. Users are happy with its telehealth feature as it helps them connect with clients virtually, even though it can have glitches sometimes. Most users who mentioned support found it frustrating that they were unable to speak to a customer service executive, and even when they did, the support team was unresponsive. While it offers Excel integration, the process is time-consuming. Credit card processing and billing are complex. Users say that it is not suitable for larger practices. A post-Covid increase in prices has not gone over well with some of its users.

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Is Carepatron the 'patron saint' of practice management software? User reviews from the last year suggest it's at least a strong contender. Customers rave about Carepatron's user-friendly interface, praising its intuitive design that simplifies complex tasks like appointment scheduling and patient record management. One user even reported saving 1-1.5 hours each week on these tasks alone. This ease of use makes it a perfect fit for small to medium-sized practices that need a streamlined solution without a steep learning curve. However, no software is perfect. Some users pointed out occasional bugs and the need for more advanced customization options. For instance, one reviewer wished for a more automated way to input patient names and dates into notes, finding the current manual process a bit clunky. Despite these minor hiccups, the overwhelming sentiment is positive. Users consistently highlight Carepatron's affordability and robust feature set, including billing, telehealth, and client portal access, as major differentiating factors. These features, coupled with stellar customer support, make Carepatron a compelling choice for practices looking for a cost-effective yet comprehensive solution. One user even shared their positive experience with the customer service team, stating that they "always feel like you are being taken care of." Ultimately, Carepatron appears tailor-made for solo practitioners or small practices seeking an intuitive, budget-friendly platform that doesn't skimp on essential features.

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