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TheraNest vs Cerner Practice Management

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Our analysts compared TheraNest vs Cerner Practice Management based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
TheraNest Software Tool
Cerner Practice Management Software Tool
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Product Basics

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Great User Sentiment (1634 Reviews)

Analyst Rating

81 Detailed Analysis

User Sentiment

Good User Sentiment (252 Reviews)
TheraNest is a practice management solution for psychologists, counselors, therapists and social workers. It is suitable for solo, medium and group practices, non-profit organizations and educational institutions. It helps users streamline their practice with features like scheduling and calendar, billing workflows that include invoices, payments, statements and unlimited file storage. It provides tools like a client portal, telehealth, practice planners, appointment reminders and credit card processing. It helps practices go paperless and save time. It is HIPAA compliant and secure.
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Cerner Practice Management allows health care providers to save company money by reducing inventory holding costs spent on excess stocks. It offers physicians and administrators efficient management tools to eliminate miscommunication, information duplication and error-prone record keeping.

Its digital features, including documentation, scheduling and e-prescribing, automatically flag unreliable and faulty information, thereby saving physician time. In addition to providing sharable, precise and accurate medical records, the system equips practices with database backups in the event of misplacement, theft or natural disasters. 
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$39 Monthly
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$25/Provider, Monthly
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Product Assistance

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Product Insights

  • Accept Payments: Accept credit card payments via the client portal. Save cards and have them on file for improved cash flow. Set up easily with no merchant account fee, gateway fee or additional fee with a standard rate for all cards.  
  • Monitor Treatment Plans: Update and monitor treatment plans with objectives and goals. Gives users access to more than 1,000 treatment objectives, goals, progress notes and space to enter their notes.  
  • Manage Client Charts: Manage and store client charts electronically, including information like diagnosis, contact information, client and treatment history. Provides unlimited storage to upload client files like an insurance card, driver’s license and more.  
  • Track Insurance Claims: Track and file insurance claims, use batch submission to submit multiple claims and use the client ledger to keep track of client credits, write-offs and balances.  
  • Outsource Claims: Lets users outsource their claims and maximize reimbursements with claim validation, submission and rejection, denial follow-up and payments reconciliation. Use clearinghouse and software claim scrubbing to ensure claims are error-free.  
  • Reduce Medication Errors: Gives users access to point-of-care modules for physicians, including drug-allergy, contraindication checks, dosing and drug-drug. Lets them review the client’s medication history for up to 12 months.  
  • Integrations: Integrates with Wiley Practice Planners that helps users record their notes within the module.  
  • Templates: Supports templates for initial assessments, discharge summaries, progress notes and treatment plans.  
  • Create Custom Forms: Helps users create custom forms to fit their practice’s needs. Download and print CMS-1500 forms.  
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  • Streamlined Billing: Cerner Practice Management simplifies the billing process, reducing the time and effort required to manage invoices and payments, which can lead to improved cash flow for practices.
  • Enhanced Patient Experience: By automating appointment scheduling and reminders, the software ensures a smoother, more efficient patient journey from booking to visit, enhancing overall satisfaction.
  • Improved Accuracy: The system minimizes human error in coding and billing, ensuring that claims are accurate and reducing the likelihood of rejections or denials from insurance companies.
  • Comprehensive Reporting: With advanced reporting capabilities, practices can easily generate detailed financial and clinical reports, aiding in better decision-making and strategic planning.
  • Increased Productivity: Automating routine tasks such as appointment scheduling, patient registration, and billing frees up staff to focus on more critical aspects of patient care and practice management.
  • Regulatory Compliance: Cerner Practice Management helps practices stay compliant with changing healthcare regulations, including HIPAA and MACRA, reducing the risk of penalties and ensuring patient data is protected.
  • Scalability: The software is designed to grow with your practice, easily accommodating new providers, services, and locations without significant disruptions to operations.
  • Integrated EHR Compatibility: Seamlessly integrating with electronic health records (EHR) systems, Cerner Practice Management ensures that patient information is up-to-date and accessible across all points of care.
  • Reduced No-Shows: Automated appointment reminders significantly reduce the number of no-shows, ensuring better utilization of resources and potentially increasing revenue.
  • Enhanced Data Security: With robust security measures in place, the software ensures that sensitive patient data is securely stored and managed, protecting against breaches and unauthorized access.
  • Customizable Features: Cerner Practice Management offers customizable features that can be tailored to meet the unique needs of each practice, ensuring a perfect fit for various specialties and practice sizes.
  • Mobile Access: Providers and staff can access patient information and practice management tools on-the-go through mobile apps, enhancing flexibility and responsiveness.
  • Improved Patient Flow: By efficiently managing appointments and patient registrations, the software helps in optimizing patient flow, reducing wait times, and improving the overall efficiency of the practice.
  • Financial Management: The platform offers tools for detailed financial analysis and management, helping practices monitor their financial health and make informed decisions regarding expenses and investments.
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  • Therapy Notes: Create therapy notes like progress notes, treatment plans, initial assessments and more. Lets users co-sign, approve and sign notes. Print or download therapy notes with the users’ logo as a PDF for clients. Supports supervisory review, notifications about notes requiring approval and accepting staff and client signatures from the application.  
  • Billing Tools: Streamlines payments and claims processes to help users get paid faster. Create, email and print superbills and invoices to claims submission with batch statements and invoicing. Charge credit cards to apply and process payments with batch statements. Generate staff billing reports for payroll.  
  • Managed Billing: Get paid faster with claims scrubbing, appointment recording, denial follow-up, insurance remittance tracking and payment posting to client accounts. Provides a dedicated billing specialist to ensure billing success.  
  • E-Prescribe: Maintains data and medication access histories, controlled substance e-prescribing (EPCS), drug legends and medication adherence support. Lets users manage medications, handle refills and write prescriptions.  
  • Scheduling: Create group, individual, multi-staff and telehealth appointments. Filter calendar by staff member, service type and location. Set up recurring appointments.  
  • Client Portal: Syncs client records automatically. Sign, fill out and submit intake forms online. Customize client invitation emails. Access the client portal from any device.  
  • Practice Management: Add as many staff, billers and therapists as needed without any additional charges. Multiple permission levels ensure that staff can only view what they need to see. Brings all the clients, invoices and appointments to one place.  
  • Telehealth: Gives physicians control over video and audio during sessions. Conduct video sessions for up to six participants. Lets clients and physicians share their screens and resources.
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  • Documentation: Reduce transcription costs and eliminate malpractice risks by enhancing documentation and storage methods. Facilitate easier record management abilities by cutting down paper-based resource usage. Provide staff and physicians with digital documentation options for better care quality and simplified administrative operations. 
  • Scheduling: Fill appointment gaps using automated scheduling modules. Gain instant visibility into canceled appointments to efficiently backfill free slots. Enable patients to book, reschedule and cancel from anywhere across the globe. 
  • Patient Portal: Facilitate virtual care coordination using an online portal for easy communication among patients, physicians and front office staff. Store everything from patient data, medical histories, e-prescriptions, treatment progress to lab results in a unified space. 
  • Claims Management: Check, track and resubmit rejected claims using an electronic claims management system. Achieve fewer denials and cleaner claims by efficiently managing the whole process through automated tools. Identify recurring claim errors and fix them without requiring a large number of changes. 
  • E-Prescribing: Gain complete insight into a patient’s medical history with a click of a button. Set system alerts to inform providers and prescribers about potential drug interactions, allergies and other contraindications for better care delivery. 
  • Medical Billing: Enable an effortless way to bill by using electronic invoicing tools for uniform data entry capabilities. Eliminate staff fatigue by cutting down repetitive manual entries. Run automated processes to detect errors, including coding inconsistencies, missing documentation and outdated patient information backup. 
    • Dunning Management: Streamline billing procedures by optimizing time and costs of daily workflows. Reduce payment declines and recurring revenue loss by providing a digital mechanism for swift notification of unsuccessful payment attempts via emails and in-app text messages. 
  • Inventory Management: Improve order and sales accuracy to save money on inventory damage control. Use the inventory management feature to identify appropriate quantities of each product and automate error-free renewals and shipment processes. 
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Product Ranking

#29

among all
Medical Practice Management Software

#27

among all
Medical Practice Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TheraNest
Cerner Practice Management
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Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 82 91 69 82 100 47 70 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 1634 reviews
Good User Sentiment 252 reviews
89%
of users recommend this product

TheraNest has a 'great' User Satisfaction Rating of 89% when considering 1634 user reviews from 4 recognized software review sites.

71%
of users recommend this product

Cerner Practice Management has a 'good' User Satisfaction Rating of 71% when considering 252 user reviews from 4 recognized software review sites.

4.4 (14)
4.1 (16)
4.0 (35)
3.5 (219)
4.41 (880)
3.5 (14)
4.5 (705)
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2.5 (3)

Synopsis of User Ratings and Reviews

User Friendly: The system is easy-to-use and intuitive, as noted by approximately 85% of users who referred to the system’s usability.
Interface: Nearly 76% of the users who mention its interface find it intuitive and easy to navigate.
Tutorials: Almost 100% of the users who mention its tutorials, articles and webinars find them useful and said they helped them learn how to use the software.
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Appointment Scheduling: Scheduling appointments is a breeze with Cerner's user-friendly interface. The system is designed to streamline the process, making it easy for staff to manage appointments efficiently.
Billing and Claims: Cerner simplifies the billing process by automating tasks and reducing errors. This leads to faster reimbursement and improved revenue cycle management for practices.
Reporting and Analytics: Gain valuable insights into your practice's performance with Cerner's comprehensive reporting tools. Track key metrics, identify trends, and make data-driven decisions to optimize operations.
Patient Engagement: Enhance patient engagement and satisfaction with Cerner's patient portal. Patients can easily access their medical records, schedule appointments, and communicate with their providers online.
Integration and Interoperability: Cerner's commitment to interoperability ensures seamless data exchange with other healthcare systems. This promotes care coordination and improves patient outcomes.
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Functionality: TheraNest offers a robust suite of powerful tools, as reported by 52% of the users who mention the product’s functionality.
Support: Support for the system can be very slow, with most users noting that getting a response from the support team can be very time-consuming, as reported by 51% of users who referred to support.
User Permissions: User permissions are not seamless as the administrator and supervisor were able to view completed and pending tasks for all employees, as said by 100% of the users that talked about user permissions.
Billing: Nearly 66% of the users who referred to the billing feature found it lacking. Also, its credit card charges are high.
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Steep Learning Curve: The system's complexity can be overwhelming for new users, requiring extensive training and ongoing support to achieve proficiency.
Customization Challenges: Tailoring the software to specific workflows and preferences can be difficult, often necessitating costly and time-consuming custom development.
Reporting Limitations: Generating custom reports or extracting specific data points can be cumbersome, hindering data analysis and decision-making.
Integration Issues: Seamless integration with other healthcare systems or third-party applications can be problematic, leading to data silos and workflow disruptions.
User Interface Concerns: The user interface is often described as outdated and clunky, impacting user experience and productivity.
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TheraNest provides an intuitive and user-friendly system for mental health providers. Users are happy with its telehealth feature as it helps them connect with clients virtually, even though it can have glitches sometimes. Most users who mentioned support found it frustrating that they were unable to speak to a customer service executive, and even when they did, the support team was unresponsive. While it offers Excel integration, the process is time-consuming. Credit card processing and billing are complex. Users say that it is not suitable for larger practices. A post-Covid increase in prices has not gone over well with some of its users.

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Cerner Practice Management, a comprehensive software solution designed to streamline administrative tasks in healthcare settings, has elicited a range of user feedback. While some users appreciate the software's user-friendly interface and extensive features, others express concerns about its cost and potential rigidity. Let's delve into the specifics of these perspectives. Users frequently commend Cerner Practice Management for its intuitive design and ease of use. The software's interface is lauded for its straightforwardness, enabling healthcare professionals to navigate the system efficiently. Additionally, the software's customizability empowers practices to tailor the system to their specific workflows and requirements. This adaptability is particularly beneficial for practices with unique operational needs. However, the software's cost can be a significant barrier for smaller practices or those with limited budgets. The price tag associated with Cerner Practice Management may necessitate careful consideration and financial planning. Cerner Practice Management distinguishes itself through its robust integration capabilities. The software seamlessly integrates with Cerner's electronic health record (EHR) system, facilitating a smooth exchange of patient data and streamlining clinical workflows. This integration is especially advantageous for healthcare organizations already utilizing Cerner's EHR solutions. Furthermore, Cerner Practice Management offers both cloud-based and on-premise deployment options, providing flexibility to accommodate diverse technological preferences and infrastructure limitations. Considering these factors, Cerner Practice Management is well-suited for medium to large healthcare practices seeking a comprehensive, integrated solution to optimize their administrative processes and enhance operational efficiency. Smaller practices may find alternative solutions better aligned with their budgetary constraints.

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Screenshots

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Head-to-Head Comparison

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