WRS Health vs AllegianceMD

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Our analysts compared WRS Health vs AllegianceMD based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

WRS Health Software Tool
AllegianceMD Software Tool

Product Basics

WRS Health offers an integrated web-based solution for medical practices. It streamlines clinical, business and patient workflows, allowing doctors and other medical professionals to focus on patient care. It provides customized billing, transcription, bookkeeping and clinical compliance services.

It comes pre-loaded with templates for different medical specialties. Initial visits and follow-ups are enabled by content organization and workflow. It has a six-tier EHR content module that has disease templates and global visit templates. It has customizable electronic superbill with ICD/CPT codes for every discipline.
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Allegiance MD is a cloud-based system that offers user-centered design and automation for medical practices. With it, users can be in control of their medical practice with 100% uptime, while focusing on patient care. It is web-based and has responsive customer care. It comes pre-loaded with fully customizable health record templates so that users can focus on writing patient charts.

It captures clinical encounters with patients electronically without changing a user’s workflow. It offers a fully integrated package and uses machine learning algorithms to manage specific diagnoses and periods of care.
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Product Insights

  • Billing: It analyzes the practice for RCM gaps and potential revenue opportunities. It also assigns a medical billing advisor, who is a specialty-specific medical billing expert to manage all billing functions.  
  • Transparency and Reporting: A medical billing advisor reviews the medical billing analysis and indexes it against performance benchmarks. It also gives recommendations for improvements.  
  • Marketing the Medical Practice: WRS also provides medical practice marketing services. It starts by analyzing the practice for professional goals, potential opportunities and weaknesses. It then develops a customized, professional medical marketing plan, creates branded encounter notes and websites.  
  • Regulatory Compliance: A trained account manager is assigned to oversee the compliance process, monitoring the practice for compliance with meaningful use requirements. The manager analyzes the practice for goals and performance gaps, sets up the program, and evaluates results regularly. Monthly audits are conducted to gauge the practice’s compliance, reducing risk of non-compliance and audit.  
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  • Clinical Decision Support: It provides rapid information to the practice’s teams so that they can make informed decisions about the patient’s care. It also lets users import the medication history of a patient.  
  • Faster Charting: AllegianceMD uses machine learning algorithms to learn treatment preferences and how you manage diagnoses. This makes for faster and more efficient charting.  
  • Meets Regulatory Requirements: It allows users to electronically report to states with active immunization registries easily. It also helps users comply with MACRA/MIPS and Meaningful Use.  
  • Virtual Appointments: The telemedicine feature lets administrators create appointments virtually for those who are unable to visit the practice in person. This can help reduce no-shows and cancellations. It also uses secure video conferencing to ensure that patient confidentiality isn’t tampered with.  
  • Interactions: It helps prescribers quickly check for drug-to-drug, allergy-to-allergy and drug-disease interactions, thus eliminating dangerous errors.  
  • Formulary Check: AllegianceMD automatically checks if the patient is eligible for insurance. If the patient is not eligible for insurance benefits, it suggests alternatives. This also makes sure that practices get paid for telemedicine visits.  
  • Easy-to-Use Dashboard: Dashboards give users a bird’s eye view of their appointments and it allows them to open a virtual session with a click. Not only that, faxes can be seen from the dashboard. Incoming faxes are converted automatically to an electronic format, letting admins and clinicians store and access them easily.  
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  • Intuitive Controls: It creates HPI templates that integrate seamlessly with EHR and workflow. For quick charting, data input methods such as free text, voice and digital pen can be used.  
  • Integrated Website and Patient Portal: You can set up alerts on a daily, weekly or monthly schedule. The patient portal lets you communicate securely with patients 24/7.  
  • Branded Physician Referrals: It has a referral management system that allows sending customized chart notes to the referring provider.  
  • Scheduling and Appointment Reminders: Its customizable schedule templates and appointment types help optimize patient registration and scheduling.  
  • Medical Management: It has an end-to-end e-prescribing EHR medication management solution. It makes checking pharmacy benefit status and prescribed medication history simple.  
  • Laboratory Connections, Order Tracking and Documentation: It has an order tracking system that monitors the status of lab orders, review results and sends them to the patient. It automatically documents all patient communication.  
  • Integrated EHR: Seamlessly combines electronic health records with practice management for streamlined operations.
  • Customizable Templates: Offers specialty-specific templates that can be tailored to fit unique practice needs.
  • Patient Portal: Empowers patients with access to their health information, appointment scheduling, and secure messaging.
  • Billing and Revenue Cycle Management: Automates billing processes and tracks claims to improve financial performance.
  • Telehealth Capabilities: Facilitates virtual consultations with secure video conferencing tools integrated into the platform.
  • Appointment Scheduling: Provides a flexible scheduling system that supports multiple providers and locations.
  • e-Prescribing: Streamlines prescription management with electronic prescriptions sent directly to pharmacies.
  • Clinical Decision Support: Offers evidence-based guidelines and alerts to assist in clinical decision-making.
  • Document Management: Organizes and stores patient documents electronically for easy retrieval and compliance.
  • Analytics and Reporting: Delivers comprehensive reports and analytics to monitor practice performance and patient outcomes.
  • Secure Messaging: Ensures HIPAA-compliant communication between providers and patients.
  • Task Management: Facilitates efficient workflow with task assignments and tracking for staff members.
  • Referral Management: Simplifies the process of managing patient referrals and tracking their status.
  • Lab Integration: Connects with laboratories for direct ordering and receipt of lab results within the system.
  • Mobile Access: Provides access to practice management tools and patient information from mobile devices.
  • Compliance Tools: Includes features to help practices adhere to regulatory requirements and standards.
  • Patient Check-In Kiosk: Offers a self-service option for patients to check in, reducing wait times and administrative workload.
  • Inventory Management: Tracks medical supplies and medications to ensure adequate stock levels and reduce waste.
  • Multi-Location Support: Manages operations across multiple practice locations with centralized control.
  • Training and Support: Provides comprehensive training resources and customer support to assist with system use and troubleshooting.
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  • Customizable Templates: It has customizable health record templates that help users make charts efficiently and maintain records of patient visits.  
  • Electronic Fax: Offers fax services without any additional charges, eliminating the need for an external fax machine. Admins can associate faxes with their corresponding patient and specific dates. It is easy to send documents within the care team for review.  
  • Toll-Free Number: The software offers a toll free number at no extra charge. The number can be used directly or forwarded to an existing number free of cost.  
  • Electronic Prescription of Controlled Substances (EPCS): It features the ability to prescribe and track controlled substances. It also creates requests which are submitted directly to the pharmacy to avoid any misuse or foul play.  
  • Linked to Pharmacies: Enables your practice to send electronic prescriptions, refill requests and replacement requests for generic replacements to the pharmacy with the click of a button.  
  • Cloud-Based Platform: AllegianceMD operates entirely in the cloud, eliminating the need for on-premise servers and allowing access from any device with internet connectivity.
  • Automated Scheduling: The software offers intelligent scheduling tools that automatically suggest optimal appointment times based on provider availability and patient preferences.
  • Electronic Health Records (EHR): A comprehensive EHR system is integrated, enabling seamless documentation, retrieval, and sharing of patient medical histories.
  • Revenue Cycle Management: AllegianceMD includes tools for managing billing, claims, and collections, streamlining the financial operations of a medical practice.
  • Patient Portal: Patients can access their health information, schedule appointments, and communicate with their healthcare providers through a secure online portal.
  • Telemedicine Capabilities: The platform supports virtual consultations, allowing healthcare providers to conduct appointments remotely via video conferencing.
  • Customizable Templates: Users can tailor clinical documentation templates to fit specific practice needs, enhancing efficiency and accuracy in record-keeping.
  • Integrated e-Prescribing: The software facilitates electronic prescription management, reducing errors and improving medication tracking.
  • Analytics and Reporting: Robust reporting tools provide insights into practice performance, patient demographics, and financial metrics, aiding in strategic decision-making.
  • Compliance and Security: AllegianceMD adheres to industry standards such as HIPAA, ensuring that patient data is protected and privacy is maintained.
  • Multi-Specialty Support: The platform is designed to accommodate a wide range of medical specialties, offering features tailored to diverse clinical workflows.
  • Task Management: Built-in task management features help staff coordinate and track administrative and clinical tasks efficiently.
  • Insurance Verification: Automated insurance eligibility checks streamline the verification process, reducing administrative burden and improving accuracy.
  • Patient Engagement Tools: Features such as automated reminders and satisfaction surveys enhance patient interaction and engagement.
  • Scalability: The software is scalable, making it suitable for small practices as well as larger healthcare organizations with multiple locations.
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Product Ranking

#18

among all
Medical Practice Management Software

#119

among all
Medical Practice Management Software

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User Sentiment Summary

Great User Sentiment 163 reviews
Great User Sentiment 42 reviews
89%
of users recommend this product

WRS Health has a 'great' User Satisfaction Rating of 89% when considering 163 user reviews from 2 recognized software review sites.

86%
of users recommend this product

AllegianceMD has a 'great' User Satisfaction Rating of 86% when considering 42 user reviews from 4 recognized software review sites.

n/a
5.0 (1)
4.46 (79)
4.27 (24)
4.4 (84)
4.3 (16)
n/a
4.5 (1)

Synopsis of User Ratings and Reviews

Comprehensive Solution: WRS Health stands out for its all-in-one design, seamlessly integrating features like e-prescribing, medication management, appointment reminders, and a patient portal, simplifying complex workflows for medical practices.
Specialty Specific Design: WRS Health caters to over 32 medical specialties, offering tailored templates and up-to-date ICD-10 codes, ensuring a customized experience for diverse medical practices.
Streamlined Billing: WRS Health streamlines the billing process, allowing users to efficiently manage claims, payments, and revenue cycles, reducing administrative burden and potential errors.
Enhanced Patient Engagement: The integrated patient portal empowers patients to actively participate in their healthcare journey, enabling them to schedule appointments, access medical records, communicate with providers, and manage bills online.
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Automated Appointment Scheduling: AllegianceMD's AI-powered search streamlines appointment scheduling, eliminating manual calendar searches and saving time for staff.
Integrated e-Faxing: The software's built-in e-faxing feature, with toll-free, local, and existing number options, simplifies document handling and enhances practice workflow efficiency.
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Difficult Template Creation: Some users have reported difficulties when building templates, finding the process less intuitive than desired.
Customer Service Concerns: A recurring concern raised by some users is the responsiveness and efficiency of WRS Health's customer service, potentially leading to delays in issue resolution.
Limited Pediatric Functionality: WRS Health might not be suitable for pediatric practices due to limited features specifically designed for this specialty.
Integration Limitations: Practices heavily reliant on external services or third-party software might find WRS Health's integration options restrictive, potentially impacting workflow efficiency.
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Customer Support Concerns: Users have reported slow response times and challenges in getting timely assistance from the AllegianceMD customer support team.
Occasional Software Glitches: Some users have experienced occasional software glitches or bugs that disrupt their workflow.
Mobile App Shortcomings: The mobile app experience has received mixed reviews, with some users finding it less user-friendly or feature-rich compared to the desktop version.
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Is WRS Health the right prescription for your medical practice's software needs? User reviews from the past year reveal a mixed bag, with some aspects shining brighter than others. While many users appreciate the software's user-friendly interface and comprehensive features, particularly the integrated billing capabilities, some have voiced concerns about occasional glitches and sluggish customer support. For instance, one user lauded the time-saving benefits of the software's lists, drop-down menus, and auto-fill options, highlighting the convenience of having assessments, medications, plans, and billing all consolidated within a single system. Conversely, another user reported difficulties with the clearinghouse and billing management, ultimately opting for a different provider for those specific services. A key strength of WRS Health lies in its integrated billing services, which users have consistently praised. One user even went so far as to describe WRS Health's billing services as "worth above and beyond what they charge." This integration streamlines financial workflows and reduces the need for multiple software solutions. However, the software is not without its drawbacks. Recurring complaints about glitches, particularly within the EMR system, suggest that WRS Health could benefit from addressing these technical hiccups to provide a smoother user experience. Additionally, the effectiveness of WRS Health's customer support appears to be a point of contention, with some users expressing frustration over slow response times. WRS Health seems best suited for medium to large specialty practices seeking an all-encompassing EHR and practice management solution. Its customizable templates, automated appointment reminders, and integrated billing features cater to the specific demands of these practices. However, practices heavily reliant on external integrations or those specializing in pediatrics might find WRS Health's limitations in these areas to be a dealbreaker. Overall, WRS Health presents a compelling option for practices prioritizing ease of use and integrated billing, but potential adopters should weigh the software's reported drawbacks against their specific needs and priorities.

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How allied are you with your current medical practice management software? Users praise AllegianceMD for its user-friendly interface, customizable templates, and robust billing features, which streamline workflows and improve financial outcomes. One user raved about the software's efficiency, stating that their accounts receivable are "almost nothing" and they have "no delinquent accounts." Another user highlighted the positive impact on patient care, stating that AllegianceMD "is really good at helping you do everything to take care of your patients." However, some users reported experiencing glitches, particularly after updates, and occasional slow loading times. A significant concern raised by one user involved a billing dispute, where they were charged despite expressing dissatisfaction with the product within the first month of use. Despite some drawbacks, AllegianceMD is generally well-regarded for its comprehensive features, ease of use, and excellent customer support, with many users highlighting the quick response times and helpfulness of the support team. The software's intuitive design and customizable templates make it easy for healthcare providers to adapt to their specific needs and preferences. The robust billing features, including electronic prescriptions and claims tracking, streamline financial processes and reduce administrative burden. Overall, AllegianceMD appears to be a suitable choice for small to midsize practices seeking a comprehensive and user-friendly solution to manage their practice and enhance patient care. However, potential users should be aware of the reported glitches and consider their comfort level with the billing policies before committing to the software.

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