AdvancedMD vs Valant

AdvancedMD is an intuitive cloud-based tool. While some users were happy with the system’s integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. There were mixed reviews on its reporting capabilities. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.

Valant is a web-based EHR tool geared towards mental health professionals. It has an easy-to-use UI with robust reporting and billing capabilities. It streamlines client management and clinical workflows by managing client medical records, tracking revenue and monitoring patient progress. Note templates can be customized extensively. While some users found the platform affordable, others found it expensive for solo practitioners. Users complained that the system was slow and crashed frequently. It uses Silverlight, which limits browser compatibility. Users also found features like appointment reminders and treatment plans ineffective. There were negative reviews for customer service, which users found unprofessional. Overall, it’s an intuitive cloud-based tool with a multifaceted design.