Our analysts compared CareLogic vs AdvancedMD EHR based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Mental Health Software
CareLogic has a 'good' User Satisfaction Rating of 77% when considering 361 user reviews from 3 recognized software review sites.
AdvancedMD EHR has a 'good' User Satisfaction Rating of 73% when considering 502 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated CareLogic and concluded it earns best-in-class honors for Electronic Prescribing.
SelectHub research analysts have evaluated AdvancedMD EHR and concluded it earns best-in-class honors for Compliance and Security, Dashboards and Reports, Electronic Prescribing and Mental Health EHR.
CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.
While some users were happy with the systems integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.
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