Home > Mental Health Software > CareLogic > CareLogic vs CentralReach

CareLogic vs CentralReach

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Our analysts compared CareLogic vs CentralReach based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
CareLogic Software Tool
SelectHub Award Winner
CentralReach Software Tool
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Product Basics

Analyst Rating

85 Detailed Analysis

User Sentiment

Good User Sentiment (361 Reviews)

Analyst Rating

75 Detailed Analysis

User Sentiment

Great User Sentiment (235 Reviews)
CareLogic is a web-based electronic health records software designed specifically for mental health and human services organizations. It is configurable and empowers healthcare service providers with a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, e-prescribing, consumer engagement, billing and reporting.

It can provide better client outcomes using numerous clinical inclusions designed to extend service reach and depth. It also increases staff efficiency as it is integrable with their workflows.
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CentralReach is a single one-stop solution to organize all practice requirements from scheduling to billing to authorization and claims management. It increases the productivity of the practice by bringing all the ABA critical workflows in one place.

It has different offerings tailor-made for new and small practices and large and multi-site practices. It is specifically designed for behavioral health, speech therapy, speech therapy, multi-specialty and PK-12 education industries.
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$100 Monthly
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$50/Employee, Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Implementation: Implementation is easy as healthcare providers work closely with managers, trainers, technical analysts, subject matter experts and system administrators to successfully transition from the existing platform to CareLogic. 
  • Support: Its support team has members on staff with specific areas of EHR expertise, like billing claims or reports, so that issues can get resolved quickly. 
  • Online Customer Community: Offers a web-based social network where users can share information, post and respond to questions, send private messages within the site, write blogs, chat and more. 
  • Integrations: Its dedicated team can help manage the users’ projects from beginning to end and handle IT operations. 
  • Sharing Capabilities: Allows information sharing with local hospitals view the client’s medical history via admission, discharge and transfer messages and continuity of care documents. 
  • Patient Engagement: Integrates with other software vendors to communicate directly with clients and support better outcomes. 
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  • Accurate Scheduling: Easily books appointments, matching clinical, staff and clinician availability and calendars for accurate scheduling.  
  • Billing Efficiently: Streamlines billing from start to finish, converting every appointment to a timesheet for easy invoicing, payroll and claim processing.  
  • Documentation of Clinical Data: Comes equipped with customizable forms to document clinical session summary and reports, and electronically collect patient’s signatures on the spot.  
  • Payroll Accuracy: Tracks worked hours and assigns pay rates to accurately manage and process payroll.  
  • Document Management: Manages and tracks all employee onboarding documentation, and keeps clinicians’ credentials up to date.  
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  • Performance Dashboards: Share real-time insights across teams to identify areas of improvement and boost productivity. 
  • Custom Forms: Supports customized workflows to collect organization-specific documentation. 
  • Interdisciplinary Treatment Plan: Improves staff productivity using a streamlined, highly flexible treatment plan workflow. 
  • Outcomes Management:  Supports better client outcomes with integrated, comprehensive screening, assessment and outcome instruments. 
  • Clinical Quality Measures Reporting: It provides CQM dashboards and reports to drive improvements in care and outcomes. 
  • E-Prescribing: Prescriptions can be managed online, thus addressing patient safety concerns and reducing potential errors. 
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  • Human Resources: Effectively manages employees and tracks time-off requests, benefits and distributed assets.  
  • Secure Communication: Helps healthcare professionals securely communicate with staff members and clients through an internal electronic mail system and chat messenger.  
  • Improve Client Experience: Enhances client-provider communication, giving clients access to an account to view their clinical records, schedule, invoices and more.  
  • Viewing Options for Appointments: Allows viewing of exactly what you need with integrated systems. Syncs clients and staff in one simple view tool.  
  • Integration with Payroll and Billing: Coded appointments make billing and claims an effortless process. Once an appointment is converted to a timesheet, the payroll and claims process has already begun.  
  • Data Collection and Reporting: Improve efficiency and grow the medical practice using CentralReach’s software before, during and after appointments.  
  • Code and Customize to Track and Grow: Customizable rate codes make payroll simple and seamless. Assign staff codes based on pay rate, performance and hours worked.  
  • Track Claims for Clients: Makes every stage of billing with the advanced system designed for AMA professionals. Matches each appointment with a specific authorization and billing codes, thus making generating claims very easy. 
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Product Ranking

#9

among all
Mental Health Software

#17

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

85
75
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90
60
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41
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Electronic Prescribing
Mental Health Billing
Patient Engagement
Integrations and Extensibility
Mental Health EHR
Mental Health Billing
Online and Telepsychiatry
Compliance and Security
Patient Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CareLogic
CentralReach
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Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 85 60 100 100 83 86 27 80 46 100 90 60 41 95 83 79 27 67 92 90 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

82%
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18%
64%
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36%

User Sentiment Summary

Good User Sentiment 361 reviews
Great User Sentiment 235 reviews
77%
of users recommend this product

CareLogic has a 'good' User Satisfaction Rating of 77% when considering 361 user reviews from 3 recognized software review sites.

86%
of users recommend this product

CentralReach has a 'great' User Satisfaction Rating of 86% when considering 235 user reviews from 4 recognized software review sites.

3.7 (26)
3.8 (48)
n/a
4.32 (112)
3.9 (329)
4.6 (73)
2.4 (6)
3.1 (2)

Awards

SelectHub research analysts have evaluated CareLogic and concluded it earns best-in-class honors for Electronic Prescribing.

Electronic Prescribing Award

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Synopsis of User Ratings and Reviews

Ease of Use: It is easy to use and understand the software, as noted by 92% of the reviewers who mention ease of use.
Customize: Its forms and features can be customized according to any use case, as observed by over 72% of reviewers specifying customization.
Navigate: It is easy to navigate through various tools and options, as stated by 85% of the users referring to navigation.
Configure: The system is highly configurable, as observed by around 73% of the reviewers who specify configuration.
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User Friendly: The system is easy to use and intuitive, as noted by approximately 78% of users who mention the system’s usability.
Functionality: CentralReach offers a robust suite of successful business management tools, as reported by 52% of the users who mention the product’s functionality.
Customizations: About 83% of users noted that this system is easy to customize as per their business’s needs.
Support: Support for the system can be slow, with some users noting that their support can be time-consuming, as reported by 60% of users who mention support.
User Interface: About 78% of users who mentioned the platform’s interface noted that it was easy to navigate through.
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Reporting: It has a limited canned reporting feature, as noted by 74% of reviewers who mention reporting.
Updates: All the users who refer to updates note that it takes time to roll out new updates.
Tickets: Its ticketing system isn’t responsive and can be difficult to comprehend, as stated by 58% of the reviewers specifying tickets.
Freeze: All the users mentioning performance report that it freezes frequently, affecting user performance.
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Reporting: Nearly 40% of the users who mention the reporting feature said it is very not very useful and does not make them efficient.
Learning Curve: The learning curve is quite steep and can be difficult, according to 83% of reviewers who mention learning how to use this software.
Downtime: Almost 100% of the users who mentioned software downtime and updates state that the downtime is quite frequent, and data cannot be accessed during updates and maintenance, slowing down productivity.
Advanced Features: The advanced features of CentralReach have many problems and slow processes down, as mentioned by 87% of the users who talked about advanced offerings.
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CareLogic is a user-friendly behavioral health and human service EHR platform that enables customers to operate efficiently, connect strategically and make data-driven decisions. It is a highly configurable and customizable system that can fulfill company-specific requirements and use-cases. Its seamless navigation capabilities can elevate customer experience, but it does not provide intuitive reports to the users. Many reviewers have noted that its ticketing system can be annoying, and responses are difficult to understand. Also, the slow updates and frequent freezing issue can hinder overall performance.

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CentralReach provides a robust suite of business management tools that most users find useful for their practice. Its features support critical management tasks that help users organize and streamline their processes. Its scheduling feature is quite useful for a majority of the users. However, users have to go through many steps to get to the feature they want. It does not let users create notifications for documents about to expire. Users have to frequently readjust appointments as it doesn’t always save entered notes.

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Screenshots

Top Alternatives in Mental Health Software

AccuMed Behavioral Health
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ICANotes
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ABA Software
Anesthesia EMR Software
Chiropractic EHR Software
Chronic Care Management Software
Dental EMR Software
Dermatology EMR Systems
e-Prescribing Software
EHR Software
EMR Software
EMR Software for Small Practices
Gastroenterology EMR Software
Geriatric Care Management Software
Hospital EMR Systems
IVF Software
Medical Offices Software
Medical Patient Messaging System
Medical Practice Management Software
Medical Software
Medical Spa Software
Medical Transcription Software
Mobile EHR Apps
Neurology EMR Software
OB-GYN EMR Software
Occupational Health Software
Occupational Therapy Software
ONC-certified EHR Software
Oncology EHR Software
Ophthalmology EHR Software
Optometry EHR Software
Orthopedic EMR Software
PACS Systems
Pain Management EMR Software
Patient Check-In Kiosk Software
Patient Engagement Software
Patient Intake Software
Pediatric EHR Software
Physical Therapy Software
Physician Scheduling Software
Plastic Surgery Software
Podiatry EMR Software
Prescription Writing Software
Primary Care EHR Software
Psychiatry EHR Software
Radiology Information Systems
Speech Therapy Software
Substance Abuse EMR Software
Therapy Note Software
Therapy Software
Urgent Care EMR Software
Urology EMR Software
Value-Based Care Solutions
Show more

Head-to-Head Comparison

CareLogic VS AdvancedMD EHR
CareLogic VS CentralReach
CareLogic VS Cerner
CareLogic VS CureMD
CareLogic VS DrChrono
CareLogic VS EchoVantage
CareLogic VS ICANotes
CareLogic VS Meditab
CareLogic VS NextGen Enterprise
CareLogic VS TheraNest

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