CentralReach vs Meditab

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Our analysts compared CentralReach vs Meditab based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

CentralReach Software Tool

Product Basics

CentralReach is a single one-stop solution to organize all practice requirements from scheduling to billing to authorization and claims management. It increases the productivity of the practice by bringing all the ABA critical workflows in one place.

It has different offerings tailor-made for new and small practices and large and multi-site practices. It is specifically designed for behavioral health, speech therapy, speech therapy, multi-specialty and PK-12 education industries.
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Meditab by Intelligent Medical Software is a medical specialist tool built around charting, billing, EMO, practice management and scheduling. Tailored to fit 42 specialties, it’s a deployment-flexible option for practitioners seeking the total package when it comes to patient experience and medical charting. Its mobile and cloud capabilities are fully customizable to manage patient flow and billing processes.

It is dual certified and meets the needs of federally qualified health centers and ambulatory practices. It has local professional implementation, training and support services. It automates patient communication, letting medical professionals send reminders and messages to patients. Users can create alert messages to manage patient volume.
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$50/Employee, Monthly
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Tailored to your specific needs
$200/Provider, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
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On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Accurate Scheduling: Easily books appointments, matching clinical, staff and clinician availability and calendars for accurate scheduling.  
  • Billing Efficiently: Streamlines billing from start to finish, converting every appointment to a timesheet for easy invoicing, payroll and claim processing.  
  • Documentation of Clinical Data: Comes equipped with customizable forms to document clinical session summary and reports, and electronically collect patient’s signatures on the spot.  
  • Payroll Accuracy: Tracks worked hours and assigns pay rates to accurately manage and process payroll.  
  • Document Management: Manages and tracks all employee onboarding documentation, and keeps clinicians’ credentials up to date.  
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  • Streamlines Workflows: Streamline workflows and optimize financials and coordinates for providing quality care.
  • User-Friendly: Access all patient data across IMS platforms with an easy-to-use interface.
  • Secure Channels: Communicate within Meditab’s secure channels to share vital information with healthcare providers and patients.
  • Quick Response: Allow physicians to respond quickly to charting and recording requests. Access audit trails to make timely decisions.
  • Regulatory Changes: Remain up to date with state, government and industry changes to requirements and compliance measures.
  • Data Exchange: Enhance data security and exchange to give users peace of mind.
  • Meet Certification Objectives: Enable medical practices to conform to meaningful use objectives to ensure compliance and maximum reimbursements.
  • Cuts Down Transcription Costs: Provide auto-transcription for physicians, eliminating transcription costs.
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  • Human Resources: Effectively manages employees and tracks time-off requests, benefits and distributed assets.  
  • Secure Communication: Helps healthcare professionals securely communicate with staff members and clients through an internal electronic mail system and chat messenger.  
  • Improve Client Experience: Enhances client-provider communication, giving clients access to an account to view their clinical records, schedule, invoices and more.  
  • Viewing Options for Appointments: Allows viewing of exactly what you need with integrated systems. Syncs clients and staff in one simple view tool.  
  • Integration with Payroll and Billing: Coded appointments make billing and claims an effortless process. Once an appointment is converted to a timesheet, the payroll and claims process has already begun.  
  • Data Collection and Reporting: Improve efficiency and grow the medical practice using CentralReach’s software before, during and after appointments.  
  • Code and Customize to Track and Grow: Customizable rate codes make payroll simple and seamless. Assign staff codes based on pay rate, performance and hours worked.  
  • Track Claims for Clients: Makes every stage of billing with the advanced system designed for AMA professionals. Matches each appointment with a specific authorization and billing codes, thus making generating claims very easy. 
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  • Mobile Device Access: Allow patients to schedule tele visits on the go. Benefit from an app available on smartwatches.
  • Voice Recognition: Leverage voice recognition technology to simplify note taking and record keeping. Practitioners can spend more time on patient care than on compiling notes.
  • Self-Service Portals: Patients can log in through a self-service portal that allows them to see their test data, make or change appointments and converse with providers.
  • Inventory Management: Remain compliant, secure and organized to manage inventory and ensure proper care and usage of equipment and products.
  • Care Protocol: Use care protocol features to attain clinical decision support.
  • Flow Charts: Create and manage clinical flow charts to stay updated with individual patients’ health.
  • Chronic Care Management: Support chronic care management by providing pre-loaded templates.
  • Referral Management: Manage all patient-physician and physician-physician referrals through a single system.
  • Order Plus: Fill and send e-prescriptions from within the dashboard. View and integrate lab orders and results.
  • Single Database: Avoid double-entry errors with a single database for record keeping and practice management.
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Product Ranking

#17

among all
Mental Health Software

#48

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

75
89
90
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60
100
41
100
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Mental Health Billing
Online and Telepsychiatry
Compliance and Security
Patient Engagement
Dashboards and Reports
Electronic Prescribing
Mental Health Billing
Mental Health EHR
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CentralReach
Meditab
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Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 90 60 41 95 83 79 27 67 92 90 95 100 100 100 67 100 100 80 60 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
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36%
73%
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27%

User Sentiment Summary

Great User Sentiment 235 reviews
Great User Sentiment 50 reviews
86%
of users recommend this product

CentralReach has a 'great' User Satisfaction Rating of 86% when considering 235 user reviews from 4 recognized software review sites.

82%
of users recommend this product

Meditab has a 'great' User Satisfaction Rating of 82% when considering 50 user reviews from 2 recognized software review sites.

3.8 (48)
3.6 (8)
4.32 (112)
4.2 (42)
4.6 (73)
n/a
3.1 (2)
n/a

Awards

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SelectHub research analysts have evaluated Meditab and concluded it earns best-in-class honors for Dashboards and Reports, Electronic Prescribing, Mental Health EHR and Mobile Capabilities.

Dashboards and Reports Award
Electronic Prescribing Award
Mental Health EHR Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

User Friendly: The system is easy to use and intuitive, as noted by approximately 78% of users who mention the system’s usability.
Functionality: CentralReach offers a robust suite of successful business management tools, as reported by 52% of the users who mention the product’s functionality.
Customizations: About 83% of users noted that this system is easy to customize as per their business’s needs.
Support: Support for the system can be slow, with some users noting that their support can be time-consuming, as reported by 60% of users who mention support.
User Interface: About 78% of users who mentioned the platform’s interface noted that it was easy to navigate through.
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Ease of Use: Meditab's user interface is often praised for its intuitiveness and ease of navigation, making it simple for healthcare professionals to find the information they need quickly. The platform's straightforward design reduces the learning curve and allows users to become proficient with the system rapidly.
Comprehensive Features: Meditab offers a wide range of features to support various aspects of medical practice management, including patient scheduling, billing, charting, and e-prescribing. This comprehensive suite of tools eliminates the need for multiple software solutions, streamlining workflows and enhancing efficiency.
Customization Options: Meditab provides extensive customization options, allowing healthcare providers to tailor the system to their specific needs and preferences. Users can configure workflows, templates, and reports to align with their unique practice requirements, promoting greater flexibility and personalization.
Cloud-Based Accessibility: As a cloud-based solution, Meditab offers convenient accessibility from any device with an internet connection. This feature enables healthcare professionals to access patient information, manage appointments, and perform other tasks remotely, enhancing flexibility and mobility.
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Reporting: Nearly 40% of the users who mention the reporting feature said it is very not very useful and does not make them efficient.
Learning Curve: The learning curve is quite steep and can be difficult, according to 83% of reviewers who mention learning how to use this software.
Downtime: Almost 100% of the users who mentioned software downtime and updates state that the downtime is quite frequent, and data cannot be accessed during updates and maintenance, slowing down productivity.
Advanced Features: The advanced features of CentralReach have many problems and slow processes down, as mentioned by 87% of the users who talked about advanced offerings.
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Steep Learning Curve: Meditab's interface can be overwhelming for new users due to its extensive features and customization options. This complexity can lead to a longer onboarding process and require additional training resources.
Outdated User Interface: The user interface of Meditab is considered outdated by some users, who find it less intuitive and visually appealing compared to more modern EMR systems.
Customization Challenges: While Meditab offers a high degree of customization, implementing and managing these customizations can be technically challenging and may require assistance from Meditab's support team or experienced IT professionals.
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CentralReach provides a robust suite of business management tools that most users find useful for their practice. Its features support critical management tasks that help users organize and streamline their processes. Its scheduling feature is quite useful for a majority of the users. However, users have to go through many steps to get to the feature they want. It does not let users create notifications for documents about to expire. Users have to frequently readjust appointments as it doesn’t always save entered notes.

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Meditab consistently receives praise for its intuitive interface and user-friendly design. Healthcare professionals appreciate the platform's ease of use, allowing them to efficiently manage patient records, schedule appointments, and handle billing tasks. The software's customization options are also a significant advantage, enabling users to tailor the system to their specific workflows and preferences. However, some users have noted that Meditab's customer support can be inconsistent, with response times varying depending on the issue's complexity. Additionally, while Meditab offers a comprehensive suite of features, it may lack some of the advanced functionalities found in more specialized EMR systems, such as those designed for niche medical practices. Meditab's strengths lie in its simplicity, customizability, and affordability, making it an attractive option for small to medium-sized healthcare practices seeking a reliable and user-friendly EMR solution. The software's ease of use can significantly reduce the learning curve for new users, allowing practices to quickly adopt and integrate the system into their daily operations. However, larger healthcare organizations or those with highly specialized needs may find that Meditab's feature set is not as extensive as some of its competitors. Ultimately, Meditab is best suited for healthcare practices that prioritize user-friendliness, affordability, and a core set of EMR functionalities.

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