Cerner vs EchoVantage

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Our analysts compared Cerner vs EchoVantage based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Cerner is a cloud-based EHR software used by health organizations of various sizes and specialties to streamline their operations and provide greater healthcare. It offers charting, documentation, revenue management and health analytics. These capabilities ensure up-to-date patient information and accurate diagnosis and treatment.

It caters to more than 40 specialties, with task automation and simple recording that enables healthcare professionals to focus more on patients. Physicians are able to see more patients on a given day, increasing overall revenue without sacrificing the quality of care.
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Echovantage is a certified end-to-end solution for behavioral health clinics to streamline their clinical, billing and administrative workflows. It provides a visually optimized database with a user-friendly interface and real-time searchability to collect and access clinical data faster. It also improves client-provider communication with several engagement modules, including reminders, notifications, secure messaging and telehealth.

Executives utilize its business intelligence modules to analyze and improve practice productivity and fiscal health. It also provides a centralized calendar to optimize practice schedules. Practices can opt for the vendor’s cloud hosting services with disaster backup and enhanced flexibility and mobility.
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Product Insights

  • Increase Productivity and Efficiency: Spend far less time charting and documenting data and focus more on the patient. Leverage health analytics and other tools to provide more accurate diagnoses and treatment. Real-time updates keep information accurate. 
  • Patient Experience: Offer convenience and help patients save time through a user portal. They can check lab results, edit personal information on mobile, check in online prior to a visit and communicate with their providers. 
  • Usability: Report and look up patient information with ease via navigation that’s user-friendly. 
  • Full-Service Support: Cerner provides 24/7 customer support and can assist with installation and implementation. 
  • Clinical and Financial Integration: Facilitate communication between billing and clinical teams with integrations that streamline processes. Track financial performance as well as store and retrieve documents electronically. 
  • Health Network: Integrate with other systems to connect clinical, operational and financial data using Health Network Architecture, an intelligent and extensible platform. 
  • Cerner Millennium: Securely connect every aspect of care to the patient using Cerner Millennium, a comprehensive electronic health record. Aggregate and normalize data across vendors and platforms using HealtheIntentSM. 
  • CareAware: Leverage interoperability between medical devices, healthcare applications and EHR systems using CareAware, a device connectivity platform. 
  • Developer Support: Collaborate with third-party and client developers by using Cerner Open Developer Experience, which encourages open communications and provides API documentation, guidelines and access to tools for app development. 
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  • Improved Patient Care: EchoVantage streamlines access to patient records, enabling healthcare providers to make informed decisions quickly and accurately.
  • Enhanced Data Security: The software employs robust encryption and compliance with HIPAA standards, ensuring patient data is protected against unauthorized access.
  • Operational Efficiency: By automating routine administrative tasks, EchoVantage reduces the time staff spend on paperwork, allowing them to focus more on patient care.
  • Customizable Workflows: Tailor the software to fit the specific needs of your practice, enhancing productivity and ensuring that all team members can work more effectively.
  • Real-Time Analytics: Gain insights into patient outcomes and operational performance with real-time data analytics, helping to identify areas for improvement.
  • Interoperability: Seamlessly integrate with other healthcare systems and third-party applications, ensuring a cohesive and comprehensive approach to patient care.
  • Regulatory Compliance: Stay up-to-date with the latest healthcare regulations and standards, reducing the risk of non-compliance and associated penalties.
  • Patient Engagement: Enhance patient satisfaction by providing them with easy access to their health information and enabling better communication with their healthcare providers.
  • Cost Savings: Reduce overhead costs associated with manual record-keeping and administrative errors, leading to significant financial savings for your practice.
  • Scalability: As your practice grows, EchoVantage can scale with you, accommodating an increasing number of patients and expanding service offerings without compromising performance.
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  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 
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  • Clinical Documentation: Leverage its meaningful use certified, centralized and interoperable clinical record database, customizable templates for disparate behavioral health specializations including addiction, I/DD and foster care, and a form-development engine to capture client information and streamline clinical sessions with ease. 
    • Form-Creator: Create assessment forms and progress notes from scratch with complex logic rules, predefined workflows and a user-defined interface. 
  • Remote Data Collection: Provide any form, including pre-appointment and assessment for clients to fill up online remotely from any device and receive immediate results. Updates the clinical record database instantaneously. 
  • E-Prescribing: Leverage formulary requirement alerts and auto-detect adverse drug-to-drug or allergic interactions to e-prescribe medications in a few clicks, including scheduled substances. Track medication records, create favorite lists and automate workflows. 
  • Client Engagement: Send automated text reminders for consultations, medication adherence and more, provide online assessment forms or communicate via direct messaging. 
    • Client Portal: Provide a secure online portal for clients to receive and track clinical information, appointments, messages, assessments, progress notes, e-prescriptions and medications. 
  • Telehealth: Provide HIPAA-compliant telehealth consultation — both individual and group — securely from anywhere, any device. 
  • Billing: Leverage a visual interface with a fiscal overview, dashboard and a billing workflow with links to tasks, claims, remittances, payments, eligibility and more. Generate billing reports, prioritize tasks based on urgency and correct errors in a few clicks. 
  • Reporting and Visualization: Generate financial, clinical and administrative reports and visualize vital KPIs in real time using accessible dashboards. 
  • Compliance Monitoring: It is ONC-ACB 2015 certified and provides state compliance requirements for over 35 states. Monitor updates and leverage error correction capabilities to collect required data with ease. 
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Product Ranking

#2

among all
Mental Health Software

#72

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

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Compliance and Security
Dashboards and Reports
Integrations and Extensibility
Mental Health Billing
Mental Health Coding
Mental Health Coding
Mental Health EHR
Patient Engagement
Mental Health Billing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Cerner
EchoVantage
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Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 100 100 93 100 100 100 100 99 88 100 80 80 63 91 100 100 36 66 62 92 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 369 reviews
Great User Sentiment 15 reviews
73%
of users recommend this product

Cerner has a 'good' User Satisfaction Rating of 73% when considering 369 user reviews from 4 recognized software review sites.

86%
of users recommend this product

EchoVantage has a 'great' User Satisfaction Rating of 86% when considering 15 user reviews from 1 recognized software review sites.

4.1 (16)
n/a
3.5 (216)
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3.8 (130)
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4.3 (15)
3.6 (7)
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Awards

SelectHub research analysts have evaluated Cerner and concluded it deserves the award for the Best Overall Mental Health Software available today and earns best-in-class honors for Compliance and Security, Dashboards and Reports, Mental Health EHR, Mobile Capabilities and Integrations and Extensibility.

Analysts' Pick Award
Compliance and Security Award
Dashboards and Reports Award
Mental Health EHR Award
Mobile Capabilities Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated EchoVantage and concluded it earns best-in-class honors for Mental Health EHR.

Mental Health EHR Award

Synopsis of User Ratings and Reviews

Data Security: All users who mention safety and data noted data security as an important advantage.
Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
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Simplified Data Extraction: EchoVantage excels at pulling specific data points from medical records, such as lab results or medication lists, without requiring users to navigate complex EHR interfaces.
Streamlined Chart Reviews: The platform facilitates efficient chart reviews by allowing users to quickly locate and extract relevant information, saving time and effort compared to manual review processes.
Customizable Reporting: EchoVantage empowers users to generate custom reports tailored to their specific needs, enabling data analysis and insights that may not be readily available through standard EHR reporting functions.
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Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.
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Limited Customization: Users have expressed frustration over the inflexibility of EchoVantage, particularly when it comes to tailoring the system to their specific workflows. For instance, some users have reported difficulties in customizing intake forms or creating unique reporting templates.
Steep Learning Curve: EchoVantage's user interface can be perceived as complex and unintuitive, especially for staff members who are new to EHR systems. This has led to complaints about the extended training periods required to achieve proficiency.
Occasional Performance Issues: Some users have reported experiencing intermittent slowdowns or system unresponsiveness, particularly during peak hours or when dealing with large datasets. These performance hiccups can disrupt clinical workflows and lead to frustration among staff.
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Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases. Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity. Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints. Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

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Is EchoVantage the vantage point from which your practice will reach new heights? While EchoVantage has received praise for its user-friendly interface and robust reporting tools, recent user reviews highlight some areas for improvement. Users appreciate the intuitive design, finding it easy to navigate and access necessary information. The reporting tools are also viewed favorably, enabling practices to effectively track patient care and identify areas for enhancing efficiency. However, some users have expressed concerns about repetitive sections within the software, suggesting that streamlining these areas could further optimize workflows. Additionally, feedback indicates that the calendar view, particularly from a team or monthly perspective, could benefit from improvements in readability. EchoVantage distinguishes itself through its commitment to user experience and comprehensive reporting capabilities. Users specifically highlight the ease of use as a major strength, emphasizing that the intuitive interface simplifies practice management. The robust reporting tools provide valuable insights into patient care, empowering practices to make data-driven decisions and enhance operational efficiency. However, the concerns regarding repetitive sections and calendar readability suggest that EchoVantage could benefit from refining these aspects to further optimize user workflows. Based on user feedback, EchoVantage appears well-suited for practices prioritizing user-friendliness and detailed reporting functionalities. However, practices with a strong emphasis on team-based calendar management may want to carefully evaluate the software's calendar features in the context of their specific needs.

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