DrChrono vs Meditab

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Our analysts compared DrChrono vs Meditab based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DrChrono is a cloud-based EHR and medical billing solution that replaces the chaos of paper charts and separate systems with a single, easy-to-use platform for managing all aspects of a medical practice.

For doctors, this means:

  • Effortless Access to Patient Information: Imagine having a patient's medical history — allergies, medications, past visits — at your fingertips.
  • Simplified Appointments and Prescriptions: Schedule appointments and send prescriptions electronically in just a few clicks.

For patients, it means:

  • Taking Control of Their Health: Book appointments, communicate with their doctor and access their own records through the patient portal.
  • Staying on Track: Receive automated reminders for appointments and medication refills.

And for the practice as a whole, the system helps:

  • Get Paid Faster: Automate billing and insurance claims to reduce errors and speed up payments.
  • Improve Financial Health: Track outstanding payments and identify potential billing issues.
  • Negotiate Better Rates: Gain insights to negotiate more effectively with insurance companies.

We tested the system to see how it works in real-world scenarios. Here’s what we think: while mastering the billing module may require some effort and billing data import has limitations, the system’s intuitive interface and accessibility from any device make it a user-friendly option.

A free trial and flexible pricing plans allow you to explore its potential and determine the right fit for your practice.

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Meditab by Intelligent Medical Software is a medical specialist tool built around charting, billing, EMO, practice management and scheduling. Tailored to fit 42 specialties, it’s a deployment-flexible option for practitioners seeking the total package when it comes to patient experience and medical charting. Its mobile and cloud capabilities are fully customizable to manage patient flow and billing processes.

It is dual certified and meets the needs of federally qualified health centers and ambulatory practices. It has local professional implementation, training and support services. It automates patient communication, letting medical professionals send reminders and messages to patients. Users can create alert messages to manage patient volume.
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$250/Provider, Monthly
Get a free price quote
Tailored to your specific needs
$200/Provider, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Avoid Claim Denials: In our analysis, the product excelled with a perfect score of 100 for claims management capabilities, outshining competitors like athenahealth (89). It helps you:
    • Fill out CMS-1500 forms.
    • Create and send many claims at once.
    • Look through past claims by date or type.
    • Check all the claim details — like patient info and procedure codes — before sending it to payers.
    • Match payments to bills.
  • Automate Billing, Insurance Checks and Patient Workflow Management: The product achieved a perfect score of 100 for these capabilities:
    • Capturing records of medical services and charges.
    • Keeping a detailed list of charges for exams, procedures and supplies.
    • Helping doctors create and update patient visit records.
    • Checking if a patient’s insurance is valid before their appointment.
    • Automatically checking what medical benefits a patient has, like maternity or cosmetic surgery coverage.
    • Letting patients access health info and advice through the patient portal.
    • Allowing specialists to see patients referred by other doctors and send reports back.
    • Helping doctors refer patients to other specialists.
  • Reduce Medical Coding Errors: In our analysis, the platform scored 98 for assigning the right billing codes like ICD, CPT, HCPCS, NDC and taxonomy codes.
  • Make Data-Driven Decisions: The product scored 88 for features that help you generate aging, billing transactions, revenue, write-off and adjustment reports. You can also access pre-built reports like payment trends and insurance analysis to save time creating them from scratch.
  • Access Data Remotely: The product scored 94 for mobile capabilities, more than its competitors like Oracle Ambulatory EHR (79) and athenahealth (71). It truly stands out for:
    • Tracking claims from submission to payment directly from a phone.
    • Sending messages easily to billers, patients and staff.
    • Offering seamless access to the system on iPhone and Android devices with native apps.
    • Delivering timely alerts for payment reminders, appointments and more through push notifications.
    • Adapting to any device with a responsive web portal for a smooth user experience.
    • Helping practitioners dictate medical notes directly into the app for easy note-taking.
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  • Streamlines Workflows: Streamline workflows and optimize financials and coordinates for providing quality care.
  • User-Friendly: Access all patient data across IMS platforms with an easy-to-use interface.
  • Secure Channels: Communicate within Meditab’s secure channels to share vital information with healthcare providers and patients.
  • Quick Response: Allow physicians to respond quickly to charting and recording requests. Access audit trails to make timely decisions.
  • Regulatory Changes: Remain up to date with state, government and industry changes to requirements and compliance measures.
  • Data Exchange: Enhance data security and exchange to give users peace of mind.
  • Meet Certification Objectives: Enable medical practices to conform to meaningful use objectives to ensure compliance and maximum reimbursements.
  • Cuts Down Transcription Costs: Provide auto-transcription for physicians, eliminating transcription costs.
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  • EHR: Provide better care with features like free draw for visual explanations, custom vitals tracking and access to immunization registries
    • Custom Templates: Tailor forms with specific fields, drop-down menus, checkboxes and even add your practice's logo. This ensures your documentation is consistent, efficient and specialized for your needs (e.g., cardiology forms with specific heart diagrams).
    • Electronic Prescriptions: Send prescriptions electronically to pharmacies directly from the patient chart. Access the drug's formulary tier, prior authorization requirements and alternative medications if the prescribed drug isn’t covered. Access patient PDMP data directly within the EHR to identify potential abuse, misuse or doctor shopping.
    • Free Draw: Upload images (x-rays, scans, photos) or use pre-loaded anatomical diagrams within the patient chart and draw directly on them.
    • Custom Vitals: Create vitals specific to your needs including things like blood glucose and oxygen saturation levels. Capture data in various formats: text, numbers or predefined options using dropdown lists. Access the flowsheet to visualize trends in custom vitals over time.
    • Prior Authorizations: Initiate the ePA request directly from the prescribing workflow. Automatically populate the prior authorization request form with relevant patient information (demographics, insurance details, medication prescribed) pulled from the patient's chart.
    • Lab Orders: Integrate with national, regional and specialty labs like Quest Diagnostics and Labcorp. Create predefined lab panels for common tests or specific conditions. For example, you could create a "lipid panel" or a "prenatal panel" with a single click. View lab results within the patient's chart, organized by date, test type and ordering provider.
    • Medical Speech-to-Text: Use voice to input clinical notes, patient histories and other information. See your spoken words appear as text in real time within the EHR to review and edit the transcription as you go.
    • Immunization Registries: Automatically send your patients' vaccination details to the state IIS, ensuring that records are up-to-date and complete. Retrieve immunization records from the IIS, even if your patient received vaccinations elsewhere to avoid unnecessary duplicate vaccinations and identify potential gaps in their immunization schedule.
  • Practice Management: Save time and reduce errors with appointment management tools, including appointment profiles, insurance eligibility checks, online scheduling and automated reminders.
    • Appointment Profiles: Instead of manually entering the same details (length, reason, etc.) for every appointment of the same type, you create a profile once and it auto-fills the details (duration, reason for visit, exam room and billing codes).
    • Eligibility Checks: Verify your patients’ insurance eligibility in real time — check what services are covered under the plan (e.g., office visits, labs, specialists) and any limitations or exclusions.
    • Online Scheduling: Set specific days and times when each provider is available for appointments. Offer different appointment types online (e.g., new patient, follow-up, consultation) with varying durations. Add buffer time between appointments to prevent scheduling conflicts and allow for patient check-in/check-out.
    • Patient Reminders: Send automated appointment reminders via email, text or SMS. Configure reminders to be sent at various intervals before the appointment like — a few days before, the day before or a few hours before.
  • Medical Billing: Improve your revenue cycle management with tools like billing profiles, medical coding and automated claims submission.
    • Billing Profiles: Combine frequently used CPT, HCPCS, custom codes and ICD-10 codes into a single profile. Attach common modifiers to the codes within the profile (e.g., modifier 25 for a significant, separately identifiable E/M service).
    • Medical Coding: Easily search and select the appropriate codes within the EHR using keywords, code numbers or descriptions. Perform basic code checking to identify potential errors such as invalid codes or missing modifiers.
    • Good Faith Estimates: Generate good faith estimates to help patients understand costs upfront and avoid surprise bills.
    • Claims Submission: Submit electronic claims to insurance companies within the system. Track claim statuses in real time. Scrub claims for errors like missing information or formatting mistakes before submitting them to payers to avoid denials and claim rejections.
    • Denial Resolution: Generate denial analysis reports to identify denial patterns. Edit and submit corrected claims directly within the system. If you disagree with a denial, generate appeal letters and track their statuses.
    • Patient Statements: Generate statements for individual patients or groups of patients based on various criteria (e.g., date range, insurance status, outstanding balance).
  • BI Tools: Get a visual summary of key metrics and performance indicators. Generate customizable reports to:
    • Track revenue, expenses and profitability
    • Analyze claim submission, acceptance, denial and reimbursement rates.
    • Track patient demographics, appointment history and billing information.
    • Analyze appointment scheduling and no-show rates.
  • Mobile Capabilities: Schedule appointments, send patient statements, bill insurance, document patient encounters, access lab results and more from iOS devices like iPad, iPhone and Mac.
  • Telehealth: Patients can join the telehealth visit from their computer, tablet or smartphone using the link provided in their email reminder. Providers can share their screens with patients to review medical records, lab results, X-rays or educational materials.
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  • Mobile Device Access: Allow patients to schedule tele visits on the go. Benefit from an app available on smartwatches.
  • Voice Recognition: Leverage voice recognition technology to simplify note taking and record keeping. Practitioners can spend more time on patient care than on compiling notes.
  • Self-Service Portals: Patients can log in through a self-service portal that allows them to see their test data, make or change appointments and converse with providers.
  • Inventory Management: Remain compliant, secure and organized to manage inventory and ensure proper care and usage of equipment and products.
  • Care Protocol: Use care protocol features to attain clinical decision support.
  • Flow Charts: Create and manage clinical flow charts to stay updated with individual patients’ health.
  • Chronic Care Management: Support chronic care management by providing pre-loaded templates.
  • Referral Management: Manage all patient-physician and physician-physician referrals through a single system.
  • Order Plus: Fill and send e-prescriptions from within the dashboard. View and integrate lab orders and results.
  • Single Database: Avoid double-entry errors with a single database for record keeping and practice management.
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Product Ranking

#6

among all
Mental Health Software

#48

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

93
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100
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100
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Compliance and Security
Integrations and Extensibility
Mental Health Billing
Mental Health Coding
Mobile Capabilities
Dashboards and Reports
Electronic Prescribing
Mental Health Billing
Mental Health EHR
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DrChrono
Meditab
+ Add Product + Add Product
Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 100 80 95 100 100 64 100 83 81 96 95 100 100 100 67 100 100 80 60 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 529 reviews
Great User Sentiment 50 reviews
80%
of users recommend this product

DrChrono has a 'great' User Satisfaction Rating of 80% when considering 529 user reviews from 3 recognized software review sites.

82%
of users recommend this product

Meditab has a 'great' User Satisfaction Rating of 82% when considering 50 user reviews from 2 recognized software review sites.

1.5 (3)
n/a
4.2 (39)
3.6 (8)
n/a
4.2 (42)
4.0 (487)
n/a

Awards

SelectHub research analysts have evaluated DrChrono and concluded it earns best-in-class honors for Compliance and Security, Mobile Capabilities and Integrations and Extensibility.

Compliance and Security Award
Mobile Capabilities Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Meditab and concluded it earns best-in-class honors for Dashboards and Reports, Electronic Prescribing, Mental Health EHR and Mobile Capabilities.

Dashboards and Reports Award
Electronic Prescribing Award
Mental Health EHR Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Ease of Use: Navigate patient charts, create shortcuts and access billing info without a steep learning curve.
Customization: Tailor the system to your specific needs and preferences like customizing templates, workflows and reports.
Easy Medical Coding: Find and assign ICD, CPT and HCPCS codes to patients' bills to save time and reduce coding errors.
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Ease of Use: Meditab's user interface is often praised for its intuitiveness and ease of navigation, making it simple for healthcare professionals to find the information they need quickly. The platform's straightforward design reduces the learning curve and allows users to become proficient with the system rapidly.
Comprehensive Features: Meditab offers a wide range of features to support various aspects of medical practice management, including patient scheduling, billing, charting, and e-prescribing. This comprehensive suite of tools eliminates the need for multiple software solutions, streamlining workflows and enhancing efficiency.
Customization Options: Meditab provides extensive customization options, allowing healthcare providers to tailor the system to their specific needs and preferences. Users can configure workflows, templates, and reports to align with their unique practice requirements, promoting greater flexibility and personalization.
Cloud-Based Accessibility: As a cloud-based solution, Meditab offers convenient accessibility from any device with an internet connection. This feature enables healthcare professionals to access patient information, manage appointments, and perform other tasks remotely, enhancing flexibility and mobility.
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Contractual Obligations: Canceling subscriptions can be challenging, potentially leading to early termination fees. Automatic renewals may also catch you off guard.
Subpar Customer Support: Long wait times, unhelpful responses and unresolved issues from customer representatives might disrupt your processes.
Occasional Glitches: System crashes, slow navigation and difficulties with scheduling and other functionalities can cause frustration.
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Steep Learning Curve: Meditab's interface can be overwhelming for new users due to its extensive features and customization options. This complexity can lead to a longer onboarding process and require additional training resources.
Outdated User Interface: The user interface of Meditab is considered outdated by some users, who find it less intuitive and visually appealing compared to more modern EMR systems.
Customization Challenges: While Meditab offers a high degree of customization, implementing and managing these customizations can be technically challenging and may require assistance from Meditab's support team or experienced IT professionals.
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So, I got the chance to get a free trial access to DrChrono, and here are the key highlights: The platform stands out for its intuitive design, extensive features and customization capabilities. The software is accessible on any device with internet connectivity. Data import from other EHR systems is supported but with certain limitations. It offers four pricing plans and a free trial is available for potential users.It's a cloud-based system, which means you can access it from anywhere — your laptop, tablet, even your phone! And it covers everything from electronic health records and patient scheduling to billing and telehealth.One of the things that really impressed us was how customizable it was. You can create your own templates for notes, forms and even entire workflows. This means you can really tailor it to fit your specific needs and preferences, which can save a ton of time.And speaking of saving time, they've put a lot of thought into their billing features. They have tools to help you code things correctly, submit claims electronically and even track your payments. Anything that helps you get paid faster and with less hassle is a win, right?However, learning to navigate the billing and insurance modules could take time. It’s a bit confusing to understand how the billing workflow works and how to set one up. Also, you can’t import billing data from your old EHR system.If you're looking for a comprehensive, user-friendly system that can be customized to your practice, we'd definitely recommend taking a closer look.They offer four different pricing plans, so you can find one that fits your budget, and they have a free trial so you can test it out and see if it's a good fit for you. It's always good to try before you buy, right?We’ve discussed more about the features in the See It in Action section. Do check it out to know how the system works in different scenarios.

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Meditab consistently receives praise for its intuitive interface and user-friendly design. Healthcare professionals appreciate the platform's ease of use, allowing them to efficiently manage patient records, schedule appointments, and handle billing tasks. The software's customization options are also a significant advantage, enabling users to tailor the system to their specific workflows and preferences. However, some users have noted that Meditab's customer support can be inconsistent, with response times varying depending on the issue's complexity. Additionally, while Meditab offers a comprehensive suite of features, it may lack some of the advanced functionalities found in more specialized EMR systems, such as those designed for niche medical practices. Meditab's strengths lie in its simplicity, customizability, and affordability, making it an attractive option for small to medium-sized healthcare practices seeking a reliable and user-friendly EMR solution. The software's ease of use can significantly reduce the learning curve for new users, allowing practices to quickly adopt and integrate the system into their daily operations. However, larger healthcare organizations or those with highly specialized needs may find that Meditab's feature set is not as extensive as some of its competitors. Ultimately, Meditab is best suited for healthcare practices that prioritize user-friendliness, affordability, and a core set of EMR functionalities.

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Screenshots

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