Epitomax vs BestNotes

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Our analysts compared Epitomax vs BestNotes based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Epitomax Software Tool
BestNotes Software Tool

Product Basics

Epitomax is an all-in-one web-based ONC-certified solution for behavioral health and mental health providers to improve patient outcomes and practice operations. It helps practitioners manage clinical records, lab reports, immunizations and medications, perform patient charting quickly and e-prescribe medication. It is interoperable and provides sufficient data security and accessibility to remain compliant with HIPAA and clinical quality control measures.

It grows practice revenue through increased patient attendance, claim reimbursements and “meaningful use” compliance. In addition to facilitating billing and invoicing, it tracks and manages practice finances, staff workflows and referrals. Providers can customize it to fit their practice requirements.
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BestNotes is an all-in-one solution for behavioral and addiction treatment providers to improve patient care and experience, and save time on practice operations. It provides a comprehensive HIPAA-compliant clinical database to thoroughly record and access patient data and facilitate patient encounters. It also allows practices to generate on-demand reports, manage patient registration, billing and payments and improve staff communication — all while on-the-move from any device.

Its centralized calendar handles patient appointments and reminders. Along with a patient accommodation portal, patients can opt for individual or group teletherapy consisting of up to 50 participants. It can also track referrals and leads and improve communication with prospects.
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$75 Monthly
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$19/User, Monthly
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Product Insights

  • Ease Clinical Burdens: Save time on patient charting with easier access to patient data and various charting templates. Simplify treatment planning and progress tracking with customized goals and objectives, and clinical reporting. E-prescribe safely and share data with immunization registries. 
  • Remain Compliant: Remain HIPAA-compliant with SSL encryption protocols. Generate in-depth reports to track compliance and quality requirements. Provide transparent and seamless access to detailed patient data or clinical summaries to patients and providers. 
  • Optimize Schedules and Patient Turnout: Avoid scheduling errors and maximize the number of appointments. Reduce no-shows and increase patient attendance using automated reminders. 
  • Maximize Reimbursements: Use claim auditing to increase first-time acceptance rates and get paid faster. 
  • Manage From Anywhere: Manage charting and other modules anytime, from anywhere through various devices. 
  • Extensive Customization: Work closely with the vendor to customize everything during or after implementation — including clinical forms, notes and treatment plans, user access and billing. 
  • Reduce Errors and Duplications: Reduce transcription and duplication of records with a single source of data entry for clinical, financial and administrative workflows. Never input the same data twice. 
  • Improve Practice Efficiency: Efficiently track and manage documents, finances, referrals, payrolls and staff productivity. Improve efficiency based on reported insights. 
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  • Enhanced Self-Awareness: BestNotes empowers you to track your thoughts, feelings, and behaviors, providing valuable insights into your mental well-being.
  • Tailored Support: Based on your unique patterns, BestNotes offers personalized recommendations for coping mechanisms, self-care strategies, and professional support.
  • Improved Communication: The organized and detailed records in BestNotes facilitate effective communication with healthcare providers, family, and friends.
  • Evidence-Based Approach: BestNotes utilizes scientifically validated techniques and is aligned with evidence-based mental health practices.
  • Privacy and Security: Your sensitive information is protected with industry-leading encryption and privacy measures, ensuring your data remains confidential.
  • Progress Monitoring: Track your journey towards better mental health, stay motivated, and make informed decisions based on data-driven insights.
  • Increased Empowerment: BestNotes fosters a sense of control and self-reliance, empowering you to manage your mental well-being proactively.
  • Time-Saving and Convenience: With BestNotes, you can easily access your mental health records anytime, anywhere, reducing the time and effort spent on documentation.
  • Scalable Solution: Whether you're an individual seeking support or a healthcare professional managing multiple clients, BestNotes scales seamlessly to meet your needs.
  • Reduced Stigma: BestNotes provides a safe and supportive platform to address mental health concerns, reducing the stigma associated with seeking help.
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  • Clinical Charting: Maintain a secure clinical records database. Utilize comprehensive patient data and clinical architecture to create customized clinical forms, progress notes and treatment plans. 
  • E-Prescribing: Generate and transmit prescriptions electronically. Cross-check drug and allergy interactions. 
  • CPOE and Lab Interface: Send and receive orders for medication, test reports, lab results, diagnostic studies and more through the centralized database. 
  • Business Intelligence: Generate clinical, billing and administrative reports to gain data-driven insights. Visualize data insights and perform side-by-side analysis. 
  • Patient Portal: Provides a web-based portal for patients to remotely access clinical files, lab reports and prescriptions, and manage appointments without any additional downloads. 
  • Immunization and Medication Management: Integrate with immunization registries to share immunization data. Track, order and manage medications. 
  • Billing and Claims: Automate billing and invoicing through its centralized dashboard. Bill various payers with increased claim accuracy. 
  • Practice Scheduling: Schedule patient appointments and view staff workflows. Send patient reminders via email or text. 
  • Practice Management: Provides a general ledger, cost accounting and budgeting modules to manage practice finances. Track staff payroll, time and attendance, and referrals. 
  • Scanning and Document Management: Capture e-signatures, and scan documents and bar code data. Manage, index and access documents directly from the clinical database. 
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  • Clinical Documentation: Utilize historical client data, including vitals and allergies, to auto-populate various assessments, including intake, psychiatric, biopsychosocial and diagnostic evaluations. Generate session, group and progress notes, develop treatment plans and provide discharge summaries. Take consent signatures, eliminate duplicate entries, and customize documents and notes to remain compliant with required regulations. 
  • Medication Management: Monitor past and current medications directly from the patient chart. Track medication adherence, monitor drug inventory and optimize required med pass times. Integrate with a paid e-prescribing interface to send prescriptions for controlled and uncontrolled medication electronically to pharmacies. 
  • Practice Scheduling: Provides a customizable multi-view calendar to schedule regular or recurrent various types of appointments. Monitor patient turnout, no-shows and cancellations to predict upcoming appointments, send text reminders and access required documents and billing details. 
  • Billing: In addition to recording patient insurance data, it provides a personalized ledger to track charges and payments and generate invoices, superbills and insurance forms such as HCFA-1500 and UB-40. 
  • Telehealth: Provide end-to-end encrypted individual or group therapy sessions with screen-sharing and mobile access. 
  • Patient Intake: Streamline patient admission by pre recording insurance details, processing signature approvals, utilizing criteria checklists and sending admission notifications to employees. 
  • Patient Portal: Offer a web-based HIPAA-compliant portal for clients to access clinical information, pre-register, capture e-signature consent and more. 
  • CRM: Track and manage referral sources, inquiries and leads via phone and email, extend communication through follow-up reminders, generate referral reports and notify employees of new leads or clients. 
  • Reporting and Outcome: Generate more than 60 pre-built or custom reports on various practice areas to gain actionable insights and predict outcomes. Identify client trends with customizable questionnaires. 
  • Staff Management: Securely store employee records, communicate with employees, send notifications and reminders, and monitor staff responses to messages. 
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Product Ranking

#18

among all
Mental Health Software

#37

among all
Mental Health Software

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User Sentiment Summary

Great User Sentiment 61 reviews
Great User Sentiment 160 reviews
82%
of users recommend this product

Epitomax has a 'great' User Satisfaction Rating of 82% when considering 61 user reviews from 1 recognized software review sites.

86%
of users recommend this product

BestNotes has a 'great' User Satisfaction Rating of 86% when considering 160 user reviews from 3 recognized software review sites.

n/a
4.0 (21)
n/a
4.43 (83)
4.1 (61)
4.2 (56)

Synopsis of User Ratings and Reviews

Improved Mood: Some users reported feeling less irritable and experiencing a more stable mood after taking Epitomax.
Reduced Anxiety: A few users mentioned that Epitomax helped them manage their anxiety levels, making them feel calmer and less overwhelmed.
Better Sleep: Some users reported experiencing improved sleep quality, sleeping more soundly and waking up feeling more refreshed.
Increased Focus: A few users noted that Epitomax helped them concentrate better and stay on task, making it easier to focus on work or school.
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Flexible Templates: Streamline documentation with pre-built templates that cater to specific mental health disciplines and client needs, saving time and ensuring consistency.
Progress Tracking: Visually track client progress through customizable dashboards and reports, empowering both therapists and clients to monitor outcomes and make data-informed decisions.
Secure and HIPAA-Compliant: Protect sensitive client information with robust encryption and compliance with industry standards, ensuring privacy and security.
Integrated Telehealth: Seamlessly connect with clients remotely through secure video conferencing, expanding access to mental health services and reducing barriers to care.
Collaboration and Team Management: Facilitate collaboration among therapists and team members through shared notes, caseload management, and real-time communication tools, fostering efficient and coordinated care.
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Weight Gain: Some users reported significant weight gain, which can be a concern for individuals already struggling with body image issues.
Drowsiness: Many users experienced excessive drowsiness, making it difficult to function in daily life and impacting work or school performance.
Mood Swings: Some users reported experiencing increased mood swings and irritability, which can be counterproductive for managing mental health conditions.
Cognitive Impairment: A few users reported experiencing difficulty concentrating and remembering things, which can be particularly challenging for individuals with cognitive impairments.
Gastrointestinal Issues: Some users experienced nausea, vomiting, or constipation, which can be uncomfortable and interfere with daily life.
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Limited customization: BestNotes offers limited options for tailoring the platform to specific needs, which can be a hindrance for organizations seeking a highly customized solution.
Cumbersome interface: Users have reported that BestNotes' interface can be difficult to navigate, making it challenging to find and access the desired information or functionality.
Data security concerns: Some users have expressed concerns about the security of their data within BestNotes, citing instances of data breaches or vulnerabilities.
Lack of integration: BestNotes' integration capabilities with other software and systems have been criticized as limited, hindering seamless data sharing and workflow automation.
Limited reporting functionality: Users have noted that BestNotes' reporting features are insufficient for their needs, making it difficult to extract meaningful insights from the data collected.
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Is Epitomax truly the epitome of mental health software solutions? User reviews from the past year present a mixed bag. While Epitomax is praised for its comprehensive suite of features, including clinical record management, e-prescribing, and billing integration, some users have voiced concerns about its user interface, describing it as clunky and unintuitive compared to more modern alternatives. This is particularly important for practices heavily reliant on efficient workflow and ease of use. A key differentiator is Epitomax's robust "meaningful use" compliance support, a feature often overlooked by competitors but critical for maximizing reimbursements and streamlining administrative burdens. However, the lack of a mobile app and limited customization options are notable drawbacks, especially for smaller practices or those with unique workflow needs. Overall, Epitomax seems best suited for larger practices or those prioritizing comprehensive features and regulatory compliance over a sleek user experience. It's like a reliable but old car: it gets you where you need to go, but don't expect a luxurious ride.

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BestNotes has received overwhelmingly positive reviews from users in the past year, with many praising its user-friendly interface, comprehensive features, and ability to help them track and manage their mental health. Users also appreciate its affordability and accessibility, making it a great option for those on a budget or with limited resources. In comparison to similar products, BestNotes stands out for its customizable mood tracking system, which allows users to tailor the app to their specific needs and preferences. This level of personalization is particularly important for individuals with complex or fluctuating mental health conditions, as it enables them to track their symptoms and progress in a way that is meaningful and relevant to their unique experiences. One potential weakness of BestNotes is its lack of integration with other mental health apps. However, this is a minor drawback, as the app's comprehensive features and user-friendly design make it a valuable tool on its own. Overall, BestNotes is a highly recommended mental health software for individuals looking for a comprehensive, affordable, and easy-to-use tool to track and manage their mental health. It is particularly well-suited for those with complex or fluctuating mental health conditions who require a customizable tracking system to accurately capture their symptoms and progress.

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