Epitomax vs ReliaTrax

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Our analysts compared Epitomax vs ReliaTrax based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Epitomax Software Tool

Product Basics

Epitomax is an all-in-one web-based ONC-certified solution for behavioral health and mental health providers to improve patient outcomes and practice operations. It helps practitioners manage clinical records, lab reports, immunizations and medications, perform patient charting quickly and e-prescribe medication. It is interoperable and provides sufficient data security and accessibility to remain compliant with HIPAA and clinical quality control measures.

It grows practice revenue through increased patient attendance, claim reimbursements and “meaningful use” compliance. In addition to facilitating billing and invoicing, it tracks and manages practice finances, staff workflows and referrals. Providers can customize it to fit their practice requirements.
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ReliaTrax is a comprehensive software solution designed to streamline the management of mental health services. It is particularly well-suited for mental health professionals and organizations seeking to enhance their operational efficiency. The platform offers a range of features including client management, appointment scheduling, billing, and electronic health records (EHR). These functionalities help practitioners maintain organized records, ensure compliance, and improve client care.

Users appreciate the intuitive interface and robust reporting capabilities, which facilitate better decision-making and resource allocation. The software's ability to integrate with other systems further enhances its utility, making it a versatile tool in a mental health setting. Compared to similar products, ReliaTrax is often praised for its user-friendly design and reliable customer support.

Pricing for ReliaTrax typically varies based on the number of users and specific features required, with options for monthly or annual payments. This flexibility allows organizations of different sizes to find a suitable plan that meets their needs and budget.

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$75 Monthly
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$3/User, Monthly
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Product Insights

  • Ease Clinical Burdens: Save time on patient charting with easier access to patient data and various charting templates. Simplify treatment planning and progress tracking with customized goals and objectives, and clinical reporting. E-prescribe safely and share data with immunization registries. 
  • Remain Compliant: Remain HIPAA-compliant with SSL encryption protocols. Generate in-depth reports to track compliance and quality requirements. Provide transparent and seamless access to detailed patient data or clinical summaries to patients and providers. 
  • Optimize Schedules and Patient Turnout: Avoid scheduling errors and maximize the number of appointments. Reduce no-shows and increase patient attendance using automated reminders. 
  • Maximize Reimbursements: Use claim auditing to increase first-time acceptance rates and get paid faster. 
  • Manage From Anywhere: Manage charting and other modules anytime, from anywhere through various devices. 
  • Extensive Customization: Work closely with the vendor to customize everything during or after implementation — including clinical forms, notes and treatment plans, user access and billing. 
  • Reduce Errors and Duplications: Reduce transcription and duplication of records with a single source of data entry for clinical, financial and administrative workflows. Never input the same data twice. 
  • Improve Practice Efficiency: Efficiently track and manage documents, finances, referrals, payrolls and staff productivity. Improve efficiency based on reported insights. 
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  • Improved Client Management: Streamline client information, making it easier to track progress, schedule appointments, and manage treatment plans.
  • Enhanced Compliance: Ensure adherence to industry regulations and standards with built-in compliance features, reducing the risk of legal issues.
  • Data Security: Protect sensitive client information with robust encryption and secure data storage, ensuring confidentiality and privacy.
  • Efficient Billing: Simplify the billing process with automated invoicing and payment tracking, reducing administrative workload and errors.
  • Customizable Reporting: Generate detailed reports tailored to specific needs, providing valuable insights into client outcomes and operational efficiency.
  • Integrated Communication: Facilitate seamless communication between therapists, clients, and other stakeholders through secure messaging and notifications.
  • Time Management: Optimize scheduling and task management, allowing practitioners to focus more on client care and less on administrative tasks.
  • Remote Access: Access the system from anywhere with internet connectivity, supporting telehealth services and remote work flexibility.
  • Client Engagement: Enhance client engagement with user-friendly portals that allow clients to view their progress, schedule appointments, and communicate with their care team.
  • Scalability: Adapt to the growing needs of your practice with scalable solutions that can handle increasing client loads and expanding services.
  • Interoperability: Integrate seamlessly with other healthcare systems and electronic health records (EHR), ensuring a cohesive workflow and comprehensive client care.
  • Cost Efficiency: Reduce operational costs by automating routine tasks and minimizing the need for paper-based processes.
  • Training and Support: Benefit from comprehensive training resources and responsive customer support to ensure smooth implementation and ongoing use.
  • Outcome Tracking: Monitor and evaluate treatment outcomes effectively, helping to improve the quality of care and client satisfaction.
  • Resource Allocation: Optimize resource allocation by identifying trends and areas for improvement, ensuring that staff and resources are used efficiently.
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  • Clinical Charting: Maintain a secure clinical records database. Utilize comprehensive patient data and clinical architecture to create customized clinical forms, progress notes and treatment plans. 
  • E-Prescribing: Generate and transmit prescriptions electronically. Cross-check drug and allergy interactions. 
  • CPOE and Lab Interface: Send and receive orders for medication, test reports, lab results, diagnostic studies and more through the centralized database. 
  • Business Intelligence: Generate clinical, billing and administrative reports to gain data-driven insights. Visualize data insights and perform side-by-side analysis. 
  • Patient Portal: Provides a web-based portal for patients to remotely access clinical files, lab reports and prescriptions, and manage appointments without any additional downloads. 
  • Immunization and Medication Management: Integrate with immunization registries to share immunization data. Track, order and manage medications. 
  • Billing and Claims: Automate billing and invoicing through its centralized dashboard. Bill various payers with increased claim accuracy. 
  • Practice Scheduling: Schedule patient appointments and view staff workflows. Send patient reminders via email or text. 
  • Practice Management: Provides a general ledger, cost accounting and budgeting modules to manage practice finances. Track staff payroll, time and attendance, and referrals. 
  • Scanning and Document Management: Capture e-signatures, and scan documents and bar code data. Manage, index and access documents directly from the clinical database. 
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  • Client Management: Comprehensive client profiles with detailed demographics, treatment plans, and progress notes.
  • Scheduling: Integrated calendar system for managing appointments, group sessions, and staff schedules.
  • Billing and Invoicing: Automated billing processes, including insurance claims and client invoicing, with customizable templates.
  • Electronic Health Records (EHR): Secure and compliant EHR system for storing and accessing client medical records.
  • Telehealth Integration: Built-in telehealth capabilities for conducting remote therapy sessions with video and audio support.
  • Reporting and Analytics: Advanced reporting tools for generating insights on client outcomes, staff performance, and financial metrics.
  • Compliance Management: Tools to ensure adherence to HIPAA and other regulatory requirements, including audit trails and access controls.
  • Customizable Forms: Ability to create and modify intake forms, assessments, and other documentation to fit specific practice needs.
  • Task Management: Features for assigning and tracking tasks among staff members, ensuring accountability and timely completion.
  • Client Portal: Secure online portal for clients to access their records, schedule appointments, and communicate with their providers.
  • Medication Management: Tools for tracking prescriptions, dosages, and medication history, with alerts for potential interactions.
  • Mobile Access: Mobile-friendly interface allowing providers to access client information and manage tasks on-the-go.
  • Document Storage: Secure storage for all client-related documents, with easy retrieval and organization features.
  • Integration Capabilities: Compatibility with other software systems, such as accounting and practice management tools, for seamless data flow.
  • User Permissions: Granular control over user access levels to ensure data security and privacy.
  • Client Communication: Built-in messaging system for secure communication between clients and providers.
  • Group Therapy Management: Tools for organizing and managing group therapy sessions, including attendance tracking and progress notes.
  • Outcome Tracking: Features for monitoring client progress and treatment outcomes over time, with visual dashboards.
  • Training and Support: Comprehensive training resources and customer support to assist with software implementation and troubleshooting.
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Product Ranking

#18

among all
Mental Health Software

#46

among all
Mental Health Software

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User Sentiment Summary

Great User Sentiment 61 reviews
Excellent User Sentiment 18 reviews
82%
of users recommend this product

Epitomax has a 'great' User Satisfaction Rating of 82% when considering 61 user reviews from 1 recognized software review sites.

100%
of users recommend this product

ReliaTrax has a 'excellent' User Satisfaction Rating of 100% when considering 18 user reviews from 1 recognized software review sites.

4.1 (61)
5.0 (18)

Awards

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ReliaTrax stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Improved Mood: Some users reported feeling less irritable and experiencing a more stable mood after taking Epitomax.
Reduced Anxiety: A few users mentioned that Epitomax helped them manage their anxiety levels, making them feel calmer and less overwhelmed.
Better Sleep: Some users reported experiencing improved sleep quality, sleeping more soundly and waking up feeling more refreshed.
Increased Focus: A few users noted that Epitomax helped them concentrate better and stay on task, making it easier to focus on work or school.
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Easy to Use: Users find the interface intuitive and straightforward, making it easy to navigate and track their progress.
Comprehensive Features: ReliaTrax offers a wide range of features, including mood tracking, journaling, medication reminders, and access to resources, which users find helpful in managing their mental health.
Personalized Experience: Users appreciate the ability to customize their experience, such as setting goals, choosing their preferred communication methods, and selecting relevant resources.
Secure and Private: Users feel confident that their data is secure and private, which is essential for a mental health app.
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Weight Gain: Some users reported significant weight gain, which can be a concern for individuals already struggling with body image issues.
Drowsiness: Many users experienced excessive drowsiness, making it difficult to function in daily life and impacting work or school performance.
Mood Swings: Some users reported experiencing increased mood swings and irritability, which can be counterproductive for managing mental health conditions.
Cognitive Impairment: A few users reported experiencing difficulty concentrating and remembering things, which can be particularly challenging for individuals with cognitive impairments.
Gastrointestinal Issues: Some users experienced nausea, vomiting, or constipation, which can be uncomfortable and interfere with daily life.
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Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the system to their specific needs. For example, some users have reported that they are unable to create custom reports or dashboards that meet their specific requirements.
Steep Learning Curve: The platform's interface can be complex and challenging to navigate, especially for users who are not familiar with similar software. This can lead to frustration and a longer time to become proficient in using the system.
Lack of Mobile App: The absence of a dedicated mobile app can be a significant drawback for users who need to access the platform on the go. This can be particularly problematic for mental health professionals who need to access patient information or update records while away from their desks.
Integration Challenges: Some users have reported difficulties integrating ReliaTrax with other systems, such as electronic health records (EHRs). This can lead to data silos and make it difficult to get a comprehensive view of patient information.
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Is Epitomax truly the epitome of mental health software solutions? User reviews from the past year present a mixed bag. While Epitomax is praised for its comprehensive suite of features, including clinical record management, e-prescribing, and billing integration, some users have voiced concerns about its user interface, describing it as clunky and unintuitive compared to more modern alternatives. This is particularly important for practices heavily reliant on efficient workflow and ease of use. A key differentiator is Epitomax's robust "meaningful use" compliance support, a feature often overlooked by competitors but critical for maximizing reimbursements and streamlining administrative burdens. However, the lack of a mobile app and limited customization options are notable drawbacks, especially for smaller practices or those with unique workflow needs. Overall, Epitomax seems best suited for larger practices or those prioritizing comprehensive features and regulatory compliance over a sleek user experience. It's like a reliable but old car: it gets you where you need to go, but don't expect a luxurious ride.

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Are you looking for a software that can help you keep your mental health practice on track? ReliaTrax is a cloud-based practice management software designed specifically for behavioral health providers. It offers a comprehensive suite of features, including appointment scheduling, billing, clinical documentation, and patient engagement. ReliaTrax is HIPAA compliant and can be accessed from anywhere. User reviews indicate that ReliaTrax is a popular choice for behavioral health providers who are looking for a comprehensive and easy-to-use practice management software. Users praise the software's user-friendliness, its ability to go completely paperless, and its embedded email functionality for sending confidential messages. They also appreciate the software's customizable features, which allow them to tailor the software to their specific needs. However, some users have expressed a desire for an offline mode for when staff are working in the field without internet access. ReliaTrax is most suited for behavioral health providers who are looking for a comprehensive and easy-to-use practice management software that can help them streamline their operations and improve their patient care. The software's user-friendliness, its ability to go completely paperless, and its embedded email functionality make it a great choice for providers who are looking for a way to simplify their workflow. The software's customizable features also make it a good option for providers who are looking for a way to tailor the software to their specific needs. However, the lack of an offline mode may be a drawback for providers who need to access the software while working in the field.

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