ReliaTrax vs Opus EHR

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Our analysts compared ReliaTrax vs Opus EHR based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ReliaTrax is a comprehensive software solution designed to streamline the management of mental health services. It is particularly well-suited for mental health professionals and organizations seeking to enhance their operational efficiency. The platform offers a range of features including client management, appointment scheduling, billing, and electronic health records (EHR). These functionalities help practitioners maintain organized records, ensure compliance, and improve client care.

Users appreciate the intuitive interface and robust reporting capabilities, which facilitate better decision-making and resource allocation. The software's ability to integrate with other systems further enhances its utility, making it a versatile tool in a mental health setting. Compared to similar products, ReliaTrax is often praised for its user-friendly design and reliable customer support.

Pricing for ReliaTrax typically varies based on the number of users and specific features required, with options for monthly or annual payments. This flexibility allows organizations of different sizes to find a suitable plan that meets their needs and budget.

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Opus EHR is a comprehensive clinical solution that offers more than a standard EHR system. It integrates customer relationship management (CRM), electronic health records (EHR) and revenue cycle management (RCM) at its core, with additional modules like e-prescribe, telehealth and AI capabilities.

Its main benefits include real-time documentation tracking, customizable workflows, patient progress monitoring and reporting capabilities. It’s suitable for small to large practices in the behavioral health field. It's particularly beneficial for multi-provider practices and those requiring detailed oversight and compliance management. However, solo practitioners might find some features too much for their needs.

Users like Opus for its user-friendly and clean interface. They find the dashboard and task management features especially helpful. Some users say that the abundance of features can be overwhelming at first, and certain functions may be difficult to locate initially.

Opus pricing starts at $79 per user, per month. This competitive pricing, combined with its extensive feature set, makes it a strong competitor in the behavioral health EHR market.

Opus offers a web app, but a mobile app is not currently available. Despite this, the system's capabilities in patient management, billing and clinical decision support make it a valuable tool for mental health professionals and clinical directors.

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$79/User, Monthly
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Product Insights

  • Improved Client Management: Streamline client information, making it easier to track progress, schedule appointments, and manage treatment plans.
  • Enhanced Compliance: Ensure adherence to industry regulations and standards with built-in compliance features, reducing the risk of legal issues.
  • Data Security: Protect sensitive client information with robust encryption and secure data storage, ensuring confidentiality and privacy.
  • Efficient Billing: Simplify the billing process with automated invoicing and payment tracking, reducing administrative workload and errors.
  • Customizable Reporting: Generate detailed reports tailored to specific needs, providing valuable insights into client outcomes and operational efficiency.
  • Integrated Communication: Facilitate seamless communication between therapists, clients, and other stakeholders through secure messaging and notifications.
  • Time Management: Optimize scheduling and task management, allowing practitioners to focus more on client care and less on administrative tasks.
  • Remote Access: Access the system from anywhere with internet connectivity, supporting telehealth services and remote work flexibility.
  • Client Engagement: Enhance client engagement with user-friendly portals that allow clients to view their progress, schedule appointments, and communicate with their care team.
  • Scalability: Adapt to the growing needs of your practice with scalable solutions that can handle increasing client loads and expanding services.
  • Interoperability: Integrate seamlessly with other healthcare systems and electronic health records (EHR), ensuring a cohesive workflow and comprehensive client care.
  • Cost Efficiency: Reduce operational costs by automating routine tasks and minimizing the need for paper-based processes.
  • Training and Support: Benefit from comprehensive training resources and responsive customer support to ensure smooth implementation and ongoing use.
  • Outcome Tracking: Monitor and evaluate treatment outcomes effectively, helping to improve the quality of care and client satisfaction.
  • Resource Allocation: Optimize resource allocation by identifying trends and areas for improvement, ensuring that staff and resources are used efficiently.
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  • Comply With CARF standards: Opus EHR meets the requirements set by the Commission on Accreditation of Rehabilitation Facilities (CARF). You can use the system in various settings, including disability rehabilitation, addiction treatment and retirement living.
  • Easily Track Patient Progress: Opus received a score of 100 in our analyst ranking for tracking patients' improvement using auto-scored assessments and visual graphs. You can compare different providers and assign patients based on areas where doctors are making the most progress, helping you make better decisions and run a more efficient practice.
  • Implement Measurement-Based Care: Again scoring a 100 in outcome-oriented healthcare, Opus uses automated tools that calculate scores and send them before appointments. It’s easy to review patients' responses, scores and interpretations quickly. The platform comes with 40 pre-loaded assessments covering various mental health issues, and the system handles scoring for you.
  • Manage Tasks Efficiently: Access a to-do list that automatically adds tasks when you need to update treatment plans, write appointment notes, renew documents, submit claims or follow up with clients. Clinical directors can assign different tasks to different providers they’re supervising.
  • Ensure Insurance Compliance: Opus Assistant creates rules to make sure you meet insurance company conditions for payment. You can view a color-coded calendar showing completed, pending and upcoming sessions at a glance. The assistant gathers all data from your EHR, and you can use filters to customize your view.
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  • Client Management: Comprehensive client profiles with detailed demographics, treatment plans, and progress notes.
  • Scheduling: Integrated calendar system for managing appointments, group sessions, and staff schedules.
  • Billing and Invoicing: Automated billing processes, including insurance claims and client invoicing, with customizable templates.
  • Electronic Health Records (EHR): Secure and compliant EHR system for storing and accessing client medical records.
  • Telehealth Integration: Built-in telehealth capabilities for conducting remote therapy sessions with video and audio support.
  • Reporting and Analytics: Advanced reporting tools for generating insights on client outcomes, staff performance, and financial metrics.
  • Compliance Management: Tools to ensure adherence to HIPAA and other regulatory requirements, including audit trails and access controls.
  • Customizable Forms: Ability to create and modify intake forms, assessments, and other documentation to fit specific practice needs.
  • Task Management: Features for assigning and tracking tasks among staff members, ensuring accountability and timely completion.
  • Client Portal: Secure online portal for clients to access their records, schedule appointments, and communicate with their providers.
  • Medication Management: Tools for tracking prescriptions, dosages, and medication history, with alerts for potential interactions.
  • Mobile Access: Mobile-friendly interface allowing providers to access client information and manage tasks on-the-go.
  • Document Storage: Secure storage for all client-related documents, with easy retrieval and organization features.
  • Integration Capabilities: Compatibility with other software systems, such as accounting and practice management tools, for seamless data flow.
  • User Permissions: Granular control over user access levels to ensure data security and privacy.
  • Client Communication: Built-in messaging system for secure communication between clients and providers.
  • Group Therapy Management: Tools for organizing and managing group therapy sessions, including attendance tracking and progress notes.
  • Outcome Tracking: Features for monitoring client progress and treatment outcomes over time, with visual dashboards.
  • Training and Support: Comprehensive training resources and customer support to assist with software implementation and troubleshooting.
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  • Clinical Management: Opus EHR offers top-notch clinical management tools, scoring 100 in our analyst review. You get access to measurement-based care, lab request tracking and an evidence-based content library to support your practice.
    • Evidence-Based Content Library: Access hundreds of problems, goals, objectives and interventions for treatment plans through an evidence-based content library. This helps you create detailed and effective treatment plans for your patients.
  • Patient Chart: View a complete clinical patient summary, including medications, problems, allergies, vitals, labs and immunizations. You can access various note types like consultation, progress, nurse and procedure notes, giving you a comprehensive overview of each patient's health status.
  • Dashboards & Reports: See snapshots of daily activities, performance metrics and KPIs through intuitive dashboards. You also get access to pre-built reports on client cases, demographics, payments and more.
  • Clinical Decision Support: Get help with clinical decisions through drug-drug, drug-allergy, dosing and contraindication checks. It’s easy to access therapeutic and diagnostic resources to support your clinical decision-making process.
  • Medical Billing and Codes: Manage billing with features like CMS-1500 form, claim tracking, validation, creation, submission and denial resolution. You can check insurance eligibility in real time or before appointments. Also, use a variety of medical codes, including CPT, DSM, DSM-5, E&M, HCPCS and ICD, to ensure accurate documentation and billing.
  • Patient Engagement: Opus offers patients a calendar view with appointment schedules categorized by physician, resource and service. Patients can request schedules, reschedule appointments, pre-pay and get reminders for upcoming appointments through the patient portal.
  • Telehealth: Conduct online video sessions between two or more participants, with the ability to chat during the session. You can send guest links to patients for secure access without requiring portal login and schedule telehealth appointments using HIPAA-compliant technology.
  • Internal Chat: Communicate with your team using a HIPAA-compliant messaging system that ensures patient data security. You can link messages to patient charts, lab results and scanned documents, keeping all relevant information in one place.
  • Integrations: Connect with popular laboratories such as American Esoteric Lab, MedLabs Diagnostics and Pathology Inc. The solution also integrates with prescription management software like Surescripts and DrFirst, as well as telehealth platforms such as Medici and Updox.
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Product Ranking

#46

among all
Mental Health Software

#15

among all
Mental Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Opus EHR
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Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 60 65 71 77 100 79 97 98 85 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 18 reviews
Excellent User Sentiment 22 reviews
100%
of users recommend this product

ReliaTrax has a 'excellent' User Satisfaction Rating of 100% when considering 18 user reviews from 1 recognized software review sites.

94%
of users recommend this product

Opus EHR has a 'excellent' User Satisfaction Rating of 94% when considering 22 user reviews from 2 recognized software review sites.

5.0 (18)
4.7 (21)
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5.0 (1)

Awards

ReliaTrax stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Opus EHR stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Users find the interface intuitive and straightforward, making it easy to navigate and track their progress.
Comprehensive Features: ReliaTrax offers a wide range of features, including mood tracking, journaling, medication reminders, and access to resources, which users find helpful in managing their mental health.
Personalized Experience: Users appreciate the ability to customize their experience, such as setting goals, choosing their preferred communication methods, and selecting relevant resources.
Secure and Private: Users feel confident that their data is secure and private, which is essential for a mental health app.
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User-Friendly Interface: Many users like Opus for its design and ease of use, making it accessible to healthcare professionals of all levels.
Comprehensive Features: The platform comes with a wide range of clinical features, including patient charting, medication management, problem lists and progress notes.
Competitive Pricing: Opus offers competitive pricing plans, making it a cost-effective option for healthcare practices of all sizes.
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Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the system to their specific needs. For example, some users have reported that they are unable to create custom reports or dashboards that meet their specific requirements.
Steep Learning Curve: The platform's interface can be complex and challenging to navigate, especially for users who are not familiar with similar software. This can lead to frustration and a longer time to become proficient in using the system.
Lack of Mobile App: The absence of a dedicated mobile app can be a significant drawback for users who need to access the platform on the go. This can be particularly problematic for mental health professionals who need to access patient information or update records while away from their desks.
Integration Challenges: Some users have reported difficulties integrating ReliaTrax with other systems, such as electronic health records (EHRs). This can lead to data silos and make it difficult to get a comprehensive view of patient information.
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Steep Learning Curve: Some users may find the initial learning curve steep, as it’s easy to get lost in the many functionalities of Opus.
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Are you looking for a software that can help you keep your mental health practice on track? ReliaTrax is a cloud-based practice management software designed specifically for behavioral health providers. It offers a comprehensive suite of features, including appointment scheduling, billing, clinical documentation, and patient engagement. ReliaTrax is HIPAA compliant and can be accessed from anywhere. User reviews indicate that ReliaTrax is a popular choice for behavioral health providers who are looking for a comprehensive and easy-to-use practice management software. Users praise the software's user-friendliness, its ability to go completely paperless, and its embedded email functionality for sending confidential messages. They also appreciate the software's customizable features, which allow them to tailor the software to their specific needs. However, some users have expressed a desire for an offline mode for when staff are working in the field without internet access. ReliaTrax is most suited for behavioral health providers who are looking for a comprehensive and easy-to-use practice management software that can help them streamline their operations and improve their patient care. The software's user-friendliness, its ability to go completely paperless, and its embedded email functionality make it a great choice for providers who are looking for a way to simplify their workflow. The software's customizable features also make it a good option for providers who are looking for a way to tailor the software to their specific needs. However, the lack of an offline mode may be a drawback for providers who need to access the software while working in the field.

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With many helpful features and customization options, Opus EHR is definitely a comprehensive and user-friendly solution. Its logical format and design make it easy to navigate, though I must admit that some functions can be a bit challenging to locate at first.The sheer number of features can be overwhelming. I even found myself getting "lost" in its many functionalities. This complexity might be overkill for solo practitioners running a single private practice.I'm fond of two key features. First, the real-time dashboard for documentation completion. It ensures you never fall behind on oversight, credentialing or insurance authorizations. Second, the to-do list function allows you to assign and supervise tasks efficiently. Another one of the standout features, progress notes, can significantly enhance the note-taking capabilities of therapists, which could be essential for many practices.In regular assessments, if the patient answers yes to any critical question, Opus sends an automated notification to the primary provider. This acts as a risk management tool, which is crucial for patient care and safety, especially in mental health treatments.Reporting is generally good, with 40 types of built-in reports available, but custom reports require contacting their 24/7 customer service.The internal chat feature within progress notes helps communicate with team members by tagging them. The ability to set recurring follow-ups with patients is also a time-saver. The patient portal is a nice touch, though it's worth noting that Opus only offers a web app, not a mobile app.The system's support for all levels of behavioral health care is amazing, and so are its patient progress tracking and outcome reporting features. The fact that you have solid data to showcase the level of care you can provide, and the improvement in your patients will help you negotiate higher reimbursement rates with insurance companies.I was also impressed by the Opus Assistant. It can create rules to ensure insurance company conditions are met and keep them in check. You can even create custom conditions on your own. The color-coded timeline view in the Assistant is good for reviewing session statuses in one glance.Even though Opus EHR has a learning curve and might be more than needed for very small practices, its focus on efficiency makes it a solid choice for behavioral health practices.

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