ShareNote vs Kipu

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Our analysts compared ShareNote vs Kipu based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

ShareNote Software Tool
Kipu Software Tool

Product Basics

ShareNote is a comprehensive software solution designed to streamline the management of tasks related to Mental Health and Electronic Health Records (EHR). It is particularly well-suited for mental health professionals and organizations due to its robust features that cater specifically to the needs of this sector. The platform offers a range of functionalities, including client scheduling, progress notes, treatment planning, and billing, all integrated into a single, user-friendly interface.

One of the key benefits of ShareNote is its ability to enhance efficiency and accuracy in documentation, which is crucial for compliance and quality care. Popular features include customizable forms, secure messaging, and real-time data access, which collectively improve workflow and client management. Users often highlight the intuitive design and the seamless integration with other systems as significant advantages.

In terms of pricing, ShareNote typically operates on a subscription model, with costs varying based on the number of users and specific features required. This flexible pricing structure makes it accessible for both small practices and larger organizations. Compared to similar products, users appreciate ShareNote's focus on mental health, noting that it offers a more tailored experience for their specific needs.

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Kipu is an integrated cloud-based solution for addiction treatment and behavioral health practices to streamline practice operations and manage sales, patient relationships and communication. It handles the entire patient cycle, including pre-admission, admission and discharge planner with outcome measures and visibility dashboards. Its billing modules support ICD10 and DSM5 coding, code scrubbing, claim submission and tracking and secure payment processing. Its appointment calendar can create and customize appointments with various filters. Providers can conduct secure HIPAA-compliant telehealth sessions with screen-sharing.

Its BI-enabled CRM module comes with active integrations to track sources, manage campaigns, leads and referrals, and communicate seamlessly. It manages the entire sales cycle with expenditure tracking for marketing events. Practices can visualize actionable insights on patient, occupancy and other practice data to make data-driven decisions and predict trends and patterns. It can also generate in-depth reports on financial, clinical and practice operations. It also offers lab interface, medication management, digital prescribing and various other inclusions to improve practice efficiency.
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$35 Monthly
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$29 Monthly
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Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Videos
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Improved Efficiency: Streamlines administrative tasks, allowing mental health professionals to focus more on patient care.
  • Enhanced Accuracy: Reduces errors in documentation through automated data entry and validation features.
  • Better Compliance: Ensures adherence to regulatory standards such as HIPAA, safeguarding patient information.
  • Time Savings: Automates routine tasks like appointment scheduling and billing, freeing up valuable time for clinicians.
  • Comprehensive Reporting: Provides detailed analytics and reports, aiding in better decision-making and performance tracking.
  • Improved Patient Engagement: Offers patient portals for easy access to their health records and communication with providers.
  • Seamless Integration: Integrates with other healthcare systems, ensuring a unified and cohesive workflow.
  • Enhanced Collaboration: Facilitates better communication and coordination among healthcare team members through shared notes and updates.
  • Customizable Workflows: Allows customization of workflows to match the specific needs of different mental health practices.
  • Data Security: Employs advanced encryption and security measures to protect sensitive patient data from breaches.
  • Cost-Effective: Reduces operational costs by minimizing paperwork and streamlining processes.
  • Scalability: Adapts to the growing needs of a practice, whether it’s a small clinic or a large healthcare organization.
  • Remote Accessibility: Enables access to the system from anywhere, supporting telehealth and remote work scenarios.
  • Patient Satisfaction: Enhances patient experience through efficient service delivery and easy access to their health information.
  • Real-Time Updates: Provides real-time updates and notifications, ensuring that all team members are on the same page.
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  • Improved Patient Outcomes: Kipu's comprehensive data tracking allows for more personalized treatment plans, leading to better patient recovery rates.
  • Streamlined Workflow: The software automates administrative tasks, freeing up staff to focus more on patient care rather than paperwork.
  • Enhanced Compliance: Kipu ensures adherence to regulatory standards by maintaining accurate and up-to-date records, reducing the risk of non-compliance penalties.
  • Data-Driven Decisions: Real-time analytics provide actionable insights, enabling healthcare providers to make informed decisions quickly.
  • Increased Efficiency: Integrated scheduling and billing systems reduce redundancies and improve overall operational efficiency.
  • Better Communication: Secure messaging features facilitate seamless communication between staff and patients, enhancing the overall care experience.
  • Customizable Reports: Tailored reporting tools allow for the generation of specific data sets, aiding in performance tracking and strategic planning.
  • Patient Engagement: User-friendly patient portals empower individuals to take an active role in their treatment, improving engagement and satisfaction.
  • Cost Savings: By reducing manual processes and errors, Kipu helps healthcare facilities save on operational costs.
  • Scalability: The software can grow with your practice, accommodating increasing patient loads without compromising performance.
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  • Client Documentation: Securely record and access client records in real time, including notes, vitals and lab records. Automate note-taking, treatment plans, goal tracking and various clinical assessments with numerous customizable formats, notifications and e-signature authorization. 
  • Billing and Claims Management: Verify insurance coverage, review and scrub claims before e-submitting them. Handle claim rejections, payment posting, remittance and billing report generation. Integrates in-depth billing information into client records. 
  • Payment Processing: Collect pre-payments via its patient portal, e-collect at the point of care, post payments and record various payment options for gradual collections. 
  • Practice Scheduling: Access and organize the color-coded scheduling calendar with multiple views and filters to manage appointments, provider schedules, task lists and reminders. 
  • Telehealth: Offer remote telemedicine sessions through its HIPAA-compliant interface. 
  • Patient Portal: A secure portal to self-schedule, join telehealth sessions, process payments, access clinical records and provide e-signatures. 
  • Compliance and Security: Ensure HIPAA and meaningful use compliance with robust data security and functionality. 
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  • Clinical Documentation: ICD-10 and DSM-5 ready. Leverage client records and an extensive library of customizable templates, forms and questionnaires to perform accurate patient charting and assessments with conditional logic, e-signatures, a form creator and chart tracker.
    • Golden Thread: Automate treatment plans and progress notes with its golden thread to integrate and track all aspects of the clinical process.
  • E-prescribing: Generate and transmit e-prescriptions of both non-controlled and controlled substances. Review and authorize refills in seconds.
  • Feedback-informed Treatment: Measure outcomes and implement evidence-based treatment programs with approved assessments and surveys, and outcome reporting.
  • Patient Tracking: Track patients in real time throughout the entire patient cycle, with a dashboard to manage pre-admissions and admissions with a forms library and insurance benefits information. Manage rooms, beds and occupancy. Track and get alerted of patient discharges, and generate discharge reports and aftercare programs.
  • Lab and Medication: Provides an AI-enabled lab interface to track orders and reports. Create visualizations with its dashboards. Manage medication orders, tapers, protocols and inventory, as well as administration.
  • Telehealth and Patient Engagement: Provide secure one-on-one or group telehealth sessions with screen-sharing capabilities, adapting seamlessly to the organization workflow. Establish text-based communication with patients, send resources and forms, receive signature approvals and process payments through the device-agnostic, mobile-friendly patient portal.
  • Scheduling Calendar: Book, manage and track appointments with its interactive calendar with custom views and filters. Send patient reminders.
  • Billing and Claims: Customize billing codes, track billable items, verify insurance eligibility, generate e-statements and process credit card payments. Facilitate claim submission with correction and tracking engines, as well as optional scrubbing integrations.
  • Business Analytics: Generate operational, financial and clinical reports, visualization dashboards and data-driven predictions.
  • CRM: Its end-to-end BI-enabled CRM module comes with active integrations to track sources, leads and referrals, manage campaigns, and communicate seamlessly — with numerous enhancement integrations and drill-down capabilities. Manages the entire sales cycle with expenditure tracking for marketing events.
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Product Ranking

#12

among all
Mental Health Software

#23

among all
Mental Health Software

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User Sentiment Summary

Great User Sentiment 63 reviews
Great User Sentiment 33 reviews
85%
of users recommend this product

ShareNote has a 'great' User Satisfaction Rating of 85% when considering 63 user reviews from 2 recognized software review sites.

86%
of users recommend this product

Kipu has a 'great' User Satisfaction Rating of 86% when considering 33 user reviews from 3 recognized software review sites.

n/a
4.3 (5)
4.28 (36)
4.27 (15)
4.2 (27)
4.3 (13)

Synopsis of User Ratings and Reviews

Intuitive Note Templates: Users appreciate the pre-built templates, specifically designed for mental health, that make note-taking faster and more structured.
Simplified Billing Integration: Many users find the integrated billing feature streamlines their workflow by directly linking clinical documentation with billing codes, reducing errors and saving time.
Improved Scheduling Coordination: The scheduling tool is praised for its user-friendly interface that allows for easy appointment management, reminders and tracking of client appointments.
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Easy to Use: Many users find Kipu's interface intuitive and straightforward, making it easy to navigate and manage their mental health care.
Comprehensive Features: Kipu offers a range of features that cater to various mental health needs, including scheduling appointments, tracking progress, and communicating with providers.
Improved Communication: Users appreciate the ability to easily communicate with their therapists or providers through Kipu's messaging system, which can be especially helpful for those who prefer asynchronous communication.
Personalized Experience: Kipu allows users to customize their experience, such as setting reminders and tracking specific goals, which can enhance their engagement and motivation.
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Limited Customization: Users express frustration over the inability to tailor ShareNote to match their specific workflows for tasks like treatment plans and progress notes, finding the available templates restrictive and inflexible.
Cumbersome Mobile App: The mobile app is criticized for its clunky interface and limited functionality, making it difficult for clinicians to efficiently complete tasks like documentation and messaging on the go.
Integration Challenges: Some users report difficulties with ShareNote seamlessly integrating with other EHR systems commonly used in healthcare, leading to data silos and workflow disruptions.
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Limited Functionality: Some users have reported that Kipu lacks certain features that are essential for managing mental health, such as the ability to track medication or schedule appointments. This can make it difficult for users to fully manage their care.
Lack of Personalization: Kipu's approach to mental health management may not be suitable for everyone. Some users have found that the app's features are not tailored enough to their individual needs and preferences, making it less effective for them.
Technical Issues: Some users have reported experiencing technical difficulties with Kipu, such as crashes or slow loading times. These issues can be frustrating and make it difficult to use the app consistently.
Limited Support: Some users have found it difficult to get support from Kipu when they need it. This can be a major issue for users who are struggling with their mental health and need assistance.
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Over the past year, user reviews for ShareNote paint a somewhat mixed picture. ShareNote is described as a web-based mental health practice management solution that excels in streamlining administrative tasks, such as electronic billing, appointment scheduling, and practice management. Users particularly appreciate its robust documentation features, highlighting its user-friendliness and efficiency in reducing administrative burden. They find the platform intuitive and appreciate the ability to easily generate reports and manage billing tasks. However, some users have expressed concerns about occasional glitches and slow customer support response times. Despite these drawbacks, many users see ShareNote as a valuable tool for behavioral health agencies and organizations, particularly those looking to improve efficiency and reduce administrative workload. Its strengths in documentation, billing, and scheduling, coupled with a patient portal that enhances communication and access, make it a suitable choice for practices seeking to modernize their operations and enhance patient care.

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User reviews suggest that Kipu is a solid choice for mental health practices, particularly those seeking a user-friendly platform with robust features. Users praise Kipu's intuitive interface, which makes it easy to navigate and manage patient records, schedule appointments, and track billing. The platform's comprehensive functionality allows users to streamline their workflows and improve efficiency. However, some users have expressed concerns about Kipu's integration with other systems, particularly with electronic health records (EHRs). While Kipu offers integrations with several popular EHRs, some users have reported difficulties with data syncing and compatibility issues. This can be a major pain point for practices that rely heavily on seamless data flow between systems. Kipu's strengths lie in its user-friendliness and comprehensive features, making it a good fit for practices that prioritize ease of use and efficiency. The platform's robust functionality can help practices manage their operations more effectively and improve patient care. However, the integration challenges with other systems may be a dealbreaker for some practices, particularly those with complex workflows and a high reliance on data integration.

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