TherapyAppointment vs Kipu

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Our analysts compared TherapyAppointment vs Kipu based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

TherapyAppointment Software Tool
Kipu Software Tool

Product Basics

TherapyAppointment is a comprehensive software solution designed to streamline practice management tasks for mental health professionals. It is particularly well-suited for therapists, counselors, and psychologists who need efficient tools for scheduling, billing, and client management. The software offers unique benefits such as secure client communication, integrated telehealth services, and robust reporting capabilities. Popular features include automated appointment reminders, electronic health records (EHR), and insurance claim management, which collectively enhance operational efficiency and client satisfaction.

Users appreciate TherapyAppointment for its user-friendly interface and reliable customer support. Compared to similar products, it stands out for its affordability and specialized focus on mental health practices. Pricing details are typically customized based on the size and specific needs of the practice, so it is recommended to contact SelectHub for a personalized quote. Overall, TherapyAppointment provides a valuable, tailored solution for mental health professionals seeking to optimize their practice management.

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Kipu is an integrated cloud-based solution for addiction treatment and behavioral health practices to streamline practice operations and manage sales, patient relationships and communication. It handles the entire patient cycle, including pre-admission, admission and discharge planner with outcome measures and visibility dashboards. Its billing modules support ICD10 and DSM5 coding, code scrubbing, claim submission and tracking and secure payment processing. Its appointment calendar can create and customize appointments with various filters. Providers can conduct secure HIPAA-compliant telehealth sessions with screen-sharing.

Its BI-enabled CRM module comes with active integrations to track sources, manage campaigns, leads and referrals, and communicate seamlessly. It manages the entire sales cycle with expenditure tracking for marketing events. Practices can visualize actionable insights on patient, occupancy and other practice data to make data-driven decisions and predict trends and patterns. It can also generate in-depth reports on financial, clinical and practice operations. It also offers lab interface, medication management, digital prescribing and various other inclusions to improve practice efficiency.
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$10 Monthly, Freemium
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Tailored to your specific needs
$29 Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Scheduling: Simplifies appointment booking with an intuitive calendar interface, reducing administrative workload.
  • Automated Billing: Handles invoicing and payment processing, ensuring timely and accurate financial transactions.
  • Secure Client Records: Protects sensitive information with robust encryption, maintaining client confidentiality and compliance with HIPAA regulations.
  • Integrated Telehealth: Facilitates virtual therapy sessions, expanding access to care and offering flexibility for both therapists and clients.
  • Customizable Forms: Allows the creation of tailored intake and progress forms, enhancing the efficiency of data collection and client assessment.
  • Client Portal Access: Empowers clients to manage their appointments, view invoices, and complete forms online, improving engagement and satisfaction.
  • Comprehensive Reporting: Generates detailed reports on practice performance, aiding in data-driven decision-making and strategic planning.
  • Task Management: Organizes and prioritizes administrative tasks, ensuring nothing falls through the cracks and enhancing overall productivity.
  • Insurance Claim Management: Streamlines the submission and tracking of insurance claims, reducing errors and accelerating reimbursements.
  • Client Communication Tools: Offers secure messaging and automated reminders, fostering better communication and reducing no-show rates.
  • Multi-User Access: Supports multiple users with role-based permissions, facilitating collaboration while maintaining data security.
  • Mobile Accessibility: Provides access to essential features via mobile devices, allowing therapists to manage their practice on-the-go.
  • Scalable Solutions: Adapts to the needs of solo practitioners and large practices alike, ensuring continued support as your practice grows.
  • Training and Support: Offers comprehensive training resources and responsive customer support, ensuring smooth implementation and ongoing assistance.
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  • Improved Patient Outcomes: Kipu's comprehensive data tracking allows for more personalized treatment plans, leading to better patient recovery rates.
  • Streamlined Workflow: The software automates administrative tasks, freeing up staff to focus more on patient care rather than paperwork.
  • Enhanced Compliance: Kipu ensures adherence to regulatory standards by maintaining accurate and up-to-date records, reducing the risk of non-compliance penalties.
  • Data-Driven Decisions: Real-time analytics provide actionable insights, enabling healthcare providers to make informed decisions quickly.
  • Increased Efficiency: Integrated scheduling and billing systems reduce redundancies and improve overall operational efficiency.
  • Better Communication: Secure messaging features facilitate seamless communication between staff and patients, enhancing the overall care experience.
  • Customizable Reports: Tailored reporting tools allow for the generation of specific data sets, aiding in performance tracking and strategic planning.
  • Patient Engagement: User-friendly patient portals empower individuals to take an active role in their treatment, improving engagement and satisfaction.
  • Cost Savings: By reducing manual processes and errors, Kipu helps healthcare facilities save on operational costs.
  • Scalability: The software can grow with your practice, accommodating increasing patient loads without compromising performance.
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  • Appointment Scheduling: Easily manage client appointments with a user-friendly calendar interface that supports recurring sessions and automated reminders.
  • Client Portal: Provide clients with a secure portal where they can complete intake forms, view upcoming appointments, and communicate with their therapist.
  • Billing and Invoicing: Streamline your billing process with integrated invoicing, insurance claim submissions, and payment tracking.
  • Electronic Health Records (EHR): Maintain comprehensive and secure client records, including session notes, treatment plans, and progress tracking.
  • Telehealth Integration: Conduct secure video sessions directly through the platform, ensuring compliance with HIPAA regulations.
  • Customizable Forms: Create and modify intake forms, assessments, and other documentation to fit the specific needs of your practice.
  • Automated Reminders: Reduce no-shows with automated email and SMS reminders for upcoming appointments.
  • Reporting and Analytics: Generate detailed reports on practice performance, financials, and client progress to make informed decisions.
  • Secure Messaging: Communicate with clients and staff through encrypted messaging, ensuring confidentiality and compliance with privacy laws.
  • Task Management: Organize and prioritize tasks with built-in to-do lists and reminders, helping you stay on top of administrative duties.
  • Insurance Verification: Verify client insurance eligibility and benefits directly through the platform, reducing administrative overhead.
  • Mobile Access: Access your practice management tools on the go with a mobile-friendly interface, ensuring flexibility and convenience.
  • Client Progress Tracking: Monitor and document client progress over time with customizable tracking tools and visual reports.
  • Group Therapy Management: Schedule and manage group therapy sessions, including attendance tracking and group-specific billing.
  • Compliance Tools: Ensure your practice adheres to industry standards and regulations with built-in compliance features and regular updates.
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  • Clinical Documentation: ICD-10 and DSM-5 ready. Leverage client records and an extensive library of customizable templates, forms and questionnaires to perform accurate patient charting and assessments with conditional logic, e-signatures, a form creator and chart tracker.
    • Golden Thread: Automate treatment plans and progress notes with its golden thread to integrate and track all aspects of the clinical process.
  • E-prescribing: Generate and transmit e-prescriptions of both non-controlled and controlled substances. Review and authorize refills in seconds.
  • Feedback-informed Treatment: Measure outcomes and implement evidence-based treatment programs with approved assessments and surveys, and outcome reporting.
  • Patient Tracking: Track patients in real time throughout the entire patient cycle, with a dashboard to manage pre-admissions and admissions with a forms library and insurance benefits information. Manage rooms, beds and occupancy. Track and get alerted of patient discharges, and generate discharge reports and aftercare programs.
  • Lab and Medication: Provides an AI-enabled lab interface to track orders and reports. Create visualizations with its dashboards. Manage medication orders, tapers, protocols and inventory, as well as administration.
  • Telehealth and Patient Engagement: Provide secure one-on-one or group telehealth sessions with screen-sharing capabilities, adapting seamlessly to the organization workflow. Establish text-based communication with patients, send resources and forms, receive signature approvals and process payments through the device-agnostic, mobile-friendly patient portal.
  • Scheduling Calendar: Book, manage and track appointments with its interactive calendar with custom views and filters. Send patient reminders.
  • Billing and Claims: Customize billing codes, track billable items, verify insurance eligibility, generate e-statements and process credit card payments. Facilitate claim submission with correction and tracking engines, as well as optional scrubbing integrations.
  • Business Analytics: Generate operational, financial and clinical reports, visualization dashboards and data-driven predictions.
  • CRM: Its end-to-end BI-enabled CRM module comes with active integrations to track sources, leads and referrals, manage campaigns, and communicate seamlessly — with numerous enhancement integrations and drill-down capabilities. Manages the entire sales cycle with expenditure tracking for marketing events.
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Product Ranking

#19

among all
Mental Health Software

#23

among all
Mental Health Software

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User Sentiment Summary

Great User Sentiment 199 reviews
Great User Sentiment 33 reviews
84%
of users recommend this product

TherapyAppointment has a 'great' User Satisfaction Rating of 84% when considering 199 user reviews from 2 recognized software review sites.

86%
of users recommend this product

Kipu has a 'great' User Satisfaction Rating of 86% when considering 33 user reviews from 3 recognized software review sites.

n/a
4.3 (5)
4.21 (99)
4.27 (15)
4.2 (100)
4.3 (13)

Synopsis of User Ratings and Reviews

Full-Featured System: TherapyAppointment offers a robust set of tools, including scheduling, billing, secure messaging, and document management, eliminating the need for multiple software solutions.
Simplified Scheduling: The platform enables clinicians to customize their availability based on appointment types, such as in-person or telehealth sessions, and manage scheduling exceptions with ease.
Streamlined Client Engagement: A dedicated client portal empowers clients to schedule appointments, send secure messages, make payments, and sign documents electronically, improving communication and convenience.
Enhanced Data Security: TherapyAppointment prioritizes data protection with HIPAA compliance and two-factor authentication, ensuring the confidentiality and security of sensitive patient information.
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Easy to Use: Many users find Kipu's interface intuitive and straightforward, making it easy to navigate and manage their mental health care.
Comprehensive Features: Kipu offers a range of features that cater to various mental health needs, including scheduling appointments, tracking progress, and communicating with providers.
Improved Communication: Users appreciate the ability to easily communicate with their therapists or providers through Kipu's messaging system, which can be especially helpful for those who prefer asynchronous communication.
Personalized Experience: Kipu allows users to customize their experience, such as setting reminders and tracking specific goals, which can enhance their engagement and motivation.
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Fragmented Client Information: Some users find it inconvenient to navigate between multiple tabs to access all of a client's information.
Limited Multi-Therapist Coordination: Practices with multiple therapists working across various rooms and locations may find the software's settings limiting for scheduling and coordination.
Missing Features: Compared to some competitors, TherapyAppointment lacks certain features that some users may find essential for their practice management needs.
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Limited Functionality: Some users have reported that Kipu lacks certain features that are essential for managing mental health, such as the ability to track medication or schedule appointments. This can make it difficult for users to fully manage their care.
Lack of Personalization: Kipu's approach to mental health management may not be suitable for everyone. Some users have found that the app's features are not tailored enough to their individual needs and preferences, making it less effective for them.
Technical Issues: Some users have reported experiencing technical difficulties with Kipu, such as crashes or slow loading times. These issues can be frustrating and make it difficult to use the app consistently.
Limited Support: Some users have found it difficult to get support from Kipu when they need it. This can be a major issue for users who are struggling with their mental health and need assistance.
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Is TherapyAppointment the appointment users make for a more streamlined practice? Recent reviews suggest it might be a solid option for many. Users consistently praise TherapyAppointment for its user-friendly interface, comprehensive features, and robust client portal, highlighting its strength in simplifying complex tasks like scheduling, billing, and secure messaging. This focus on practicality makes it a hit with both solo practitioners and group practices. However, some users point out areas for improvement. For example, the platform's multi-room/location support is limited, posing challenges for larger practices with multiple therapists operating in different spaces. Additionally, while TherapyAppointment boasts a wide range of features, some users find certain functionalities, like those offered by TherapyNotes, to be more developed in competing platforms.

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User reviews suggest that Kipu is a solid choice for mental health practices, particularly those seeking a user-friendly platform with robust features. Users praise Kipu's intuitive interface, which makes it easy to navigate and manage patient records, schedule appointments, and track billing. The platform's comprehensive functionality allows users to streamline their workflows and improve efficiency. However, some users have expressed concerns about Kipu's integration with other systems, particularly with electronic health records (EHRs). While Kipu offers integrations with several popular EHRs, some users have reported difficulties with data syncing and compatibility issues. This can be a major pain point for practices that rely heavily on seamless data flow between systems. Kipu's strengths lie in its user-friendliness and comprehensive features, making it a good fit for practices that prioritize ease of use and efficiency. The platform's robust functionality can help practices manage their operations more effectively and improve patient care. However, the integration challenges with other systems may be a dealbreaker for some practices, particularly those with complex workflows and a high reliance on data integration.

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