TherapyNotes vs Therasoft

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Our analysts compared TherapyNotes vs Therasoft based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Therasoft Software Tool

Product Basics

TherapyNotes is a comprehensive software solution designed to streamline the operations of mental health professionals. It specializes in electronic health records (EHR), billing, scheduling, and practice management, making it an ideal choice for therapists, psychologists, psychiatrists, and other mental health practitioners. One of the key benefits of TherapyNotes is its ability to enhance the efficiency of clinical workflows, thereby allowing practitioners to focus more on patient care rather than administrative tasks. Its popular features include detailed note templates, a secure client portal, and robust scheduling tools, all of which contribute to its high user satisfaction. When compared to similar products, TherapyNotes stands out for its user-friendly interface and dedicated support team. Pricing for TherapyNotes is structured on a per-user, per-month basis, making it flexible for practices of varying sizes. This approach allows for scalability and ensures that the software remains cost-effective for both solo practitioners and larger clinics.

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Therasoft is an all-in-one web-based platform designed for psychiatrists, therapists and mental health professionals to simplify patient encounters, billing and daily practice workflows. Providers can leverage its clinical assessment, treatment planner and progress note modules with extensive templates to provide better patient care. Device-agnostic, its centralized calendar helps manage workflows, track appointments, display practice status, provide teletherapy and more.

It handles the entire billing cycle, including eligibility verification, claim submission, statement generation and payment tracking. It also handles client intake, payment processing and the e-prescribing of controlled substances. It keeps patient data and communication secure with SSL certificates, fingerprint and encryption protocols.
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$40 Monthly
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Tailored to your specific needs
$69/Therapist, Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Save Time: Physicians can spend less time documenting data and focus more time on patients. Automation and assistance with tasks allow staff to increase daily traffic without sacrificing quality care. 
  • Increase Revenue: Generate more potential revenue opportunities by increasing the daily traffic to the facility. Get reimbursed quickly using tools to manage billing and claims. 
  • Better Patient Experience: Patients can access medical history, lab results, medications and more. Physicians receive more undistracted, face-to-face interaction with the patient. 
  • Security of Information: Only authorized users are capable of viewing certain records. Patient information can be accessed quickly. Data stored is encrypted with multiple layers of protection and is certified HIPAA compliant. 
  • Accessibility: Providers can access and update a patient’s file, send messages and more on the go using mobile applications and the client portal. All the necessary and updated information is available to the physician before meeting the patient. 
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  • Streamlined Scheduling: Therasoft simplifies the process of booking and managing appointments, reducing the time spent on administrative tasks and allowing more time for client care.
  • Enhanced Client Communication: With integrated messaging systems, Therasoft facilitates secure and efficient communication between therapists and their clients, ensuring privacy and convenience.
  • Comprehensive Record Keeping: Therasoft's robust documentation features allow for the easy creation, storage, and retrieval of client notes, treatment plans, and other essential records, ensuring compliance and improving care quality.
  • Billing Simplified: The software automates the billing process, including insurance claims and payments, reducing errors and freeing up time for more critical tasks.
  • Improved Client Engagement: Therasoft includes tools for homework assignments and progress tracking, helping clients stay engaged in their therapy process and achieve better outcomes.
  • Accessible Anywhere: Being cloud-based, Therasoft offers the flexibility to access client information and manage tasks from any location, enhancing the ability to provide care remotely.
  • Data Security: Therasoft prioritizes the security of sensitive client data with robust encryption and compliance with industry standards, giving both therapists and clients peace of mind.
  • Customizable Features: The software allows for customization to fit the unique needs of each practice, including therapy modalities, session types, and more, ensuring a personalized experience.
  • Insightful Reporting: Therasoft's reporting tools provide valuable insights into practice trends, financial health, and client progress, aiding in informed decision-making.
  • Marketing Support: With built-in marketing tools, Therasoft helps therapists grow their practice by attracting new clients and retaining existing ones through effective outreach strategies.
  • Continuing Education Resources: Therasoft offers access to a range of educational materials and training opportunities, supporting therapists in their professional development and ensuring they stay current with best practices.
  • Peer Support Network: The platform includes a community feature that connects therapists with peers for advice, collaboration, and support, fostering a sense of professional community.
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  • Calendar: Schedule one-time or recurring appointments, access appointment-related notes and send automated reminders to patients. Organize the calendar according to clinicians, specific clients or certain practice locations. Offers a personal to-do list with treatment plans, notes, administrative documents and more. 
  • Electronic Records: Enables quick documentation and notes with speech-to-text software, built-in templates and searchable diagnosis codes. Also gives physicians immediate access to patient records and notes. 
  • Billing: Handles every step of the billing process, including insurance eligibility verification, claim submission and payments. Claims can be automatically swept of any mistakes or coding errors. Supports generating superbills with all necessary information for prompt reimbursement. 
  • Credit Card Processing: Deposit funds automatically to a bank account with the integrated payment processing system. Keeps cards on file for any missed appointment fees or future transactions. 
  • Client Portal: Patients can manage appointments themselves using TherapyPortal on their mobile device. Physicians can communicate with their clients remotely by exchanging messages, video chatting, adding notes and more. Includes configuration of color scheme, logo and welcome message. 
  • Telehealth: Physicians can meet clients online for convenient video sessions. Sessions are encrypted and integrated into TherapyNotes and the patient portal. 
  • Scheduling: Schedule appointments and manage tasks on the to-do list for higher efficiency by connecting the to-do list to records, notes and billing. With quick appointment scheduling, it also allows customization of the calendar view and mobile calendar sync. 
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  • Clinical Documentation: Access and utilize clinical data and numerous automation templates to execute clinical assessments, map treatment plans and generate DSM-IV and DSM-5 compatible session and progress notes. Record all client encounters with e-signature, time-stamp and smart lock for robust data security and privacy. 
  • Practice Scheduling: Provides a centralized color-coded calendar to track and manage appointments, tasks, staff workflows, meetings and schedules and billing notifications. Handle client preferences, appointment reminders, cancellations and recurring appointments. 
  • Patient Intake: Reduce transcription errors with authorization and eligibility verification for its online patient registration module. 
  • Billing and Payment Processing: Handles patient copayments and partial payments. Generate and send invoices and billing statements. Process credit card, cash and e-transactions, securely store client and credit data to track outstanding payments and get paid over time. 
  • Claims Management: Leverage single-click or batch submission and ERA automation to seamlessly submit electronic claims to more than 4,000 payers across the country. Fill CMS-1500 and HCFA claim forms and track payments with ease. 
  • E-prescribing: Utilize its exhaustive pharmacy network, meaningful-use compatible drug database and refill tracker to conveniently prescribe medications, including controlled substances. Verify allergy and drug interactions and manage refills with ease. 
  • Teletherapy: Provide cost-effective, secure and device-agnostic teletherapy sessions that seamlessly integrate with the practice workflow through the centralized calendar. 
  • Social Media Marketing: Along with analytics and SEO, the vendor offers this service. Creates encrypted emails, professional websites and social media pages to increase the digital presence of a practice. 
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Product Ranking

#7

among all
Mental Health Software

#34

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

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79
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79
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Mental Health Coding
Mental Health Billing
Notes and Templates
Compliance and Security
Mental Health Billing
Online and Telepsychiatry
Patient Engagement
Mental Health EHR

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TherapyNotes
Therasoft
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Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 90 60 21 99 100 64 23 97 77 83 79 60 79 100 83 97 82 80 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

36%
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User Sentiment Summary

Excellent User Sentiment 1355 reviews
Great User Sentiment 294 reviews
94%
of users recommend this product

TherapyNotes has a 'excellent' User Satisfaction Rating of 94% when considering 1355 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Therasoft has a 'great' User Satisfaction Rating of 88% when considering 294 user reviews from 1 recognized software review sites.

4.7 (21)
n/a
4.3 (59)
n/a
4.7 (544)
n/a
4.7 (731)
4.4 (294)

Awards

TherapyNotes stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Streamlined Notes: The platform offers multiple note templates, which can be customized to fit individual workflows and preferences. This feature can save clinicians time and effort when documenting sessions.
Integrated Billing: TherapyNotes includes features for managing billing tasks, such as generating invoices and processing payments. This can simplify the billing process for mental health professionals.
Appointment Scheduling: Users can manage their schedules and appointments directly within the platform. Clients can also request appointments online, which can streamline the scheduling process.
Client Portal: TherapyNotes provides a secure client portal where clients can access their records, schedule appointments, and communicate with their therapists. This can improve communication and engagement between therapists and clients.
Telehealth Capabilities: The platform offers telehealth features, allowing therapists to conduct virtual sessions with clients. This can be a convenient option for clients who are unable to attend in-person appointments.
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Streamlined Billing: Therasoft's integrated billing features, including electronic claims submission and payment processing, simplify the billing process for mental health professionals, saving them time and reducing administrative burdens.
Enhanced Client Engagement: The client portal facilitates communication and collaboration between therapists and clients, allowing for appointment scheduling, secure messaging, and sharing of treatment plans and resources.
Improved Clinical Documentation: Therasoft's customizable templates and progress note features help mental health professionals efficiently document client sessions, track treatment progress, and maintain comprehensive clinical records.
Efficient Scheduling: The platform's scheduling tools enable therapists to manage their appointments effectively, reducing scheduling conflicts and ensuring smooth workflow.
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Limited Customization: Users have expressed frustration with the lack of flexibility in tailoring the platform to their specific workflows and preferences. For example, customizing intake forms or treatment plans to align with unique practice needs can be challenging.
Billing Challenges: Several users have reported encountering difficulties and a learning curve associated with the billing features, particularly electronic claim submission and managing insurance reimbursements.
Customer Support Concerns: Some users have shared feedback regarding occasional delays or challenges in obtaining timely and effective assistance from TherapyNotes customer support, especially during peak hours or with complex technical issues.
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Difficult to Navigate: Users have reported the software can be difficult to navigate, especially for those who are not tech-savvy.
Limited Features: Some users have expressed disappointment with the limited features offered by the software, finding them insufficient for their needs.
Technical Issues: There have been reports of technical issues, such as glitches and bugs, which can be frustrating for users.
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Stepping into the bustling world of mental health practice management software, TherapyNotes emerges as a prominent contender, lauded for its user-friendly interface and comprehensive features. Feedback from users over the past year paints a picture of a platform that streamlines administrative tasks, allowing practitioners to dedicate more time and energy to their clients. The software's scheduling tools, billing features, and secure communication channels have received consistent praise for their ease of use and effectiveness in optimizing workflows. While TherapyNotes shines in its core functionalities, some users have noted the absence of a reporting dashboard and limited third-party integrations as areas for potential improvement. However, the software's strengths in facilitating efficient scheduling, secure client communication, and streamlined billing processes appear to outweigh these limitations for many users. The platform's emphasis on ease of use and affordability further distinguishes it from competitors, making it an attractive option for solo practitioners and small to medium-sized practices seeking a comprehensive yet cost-effective solution. TherapyNotes appears to be an ideal fit for mental health professionals who prioritize a user-friendly experience and value a robust set of features that address the essential aspects of practice management. Its intuitive design and focus on core functionalities make it particularly well-suited for those who prefer a streamlined approach to managing their practice, allowing them to focus on what matters most—providing quality care to their clients.

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Is Therasoft the "therapy" your practice needs to thrive? User reviews from the past year suggest Therasoft is a solid, if unremarkable, practice management solution for mental health professionals. Users praise its ease of use and affordability, highlighting its intuitive interface and reasonable pricing compared to competitors like SimplePractice or TherapyNotes. One user raved about the "top-notch customer support," emphasizing the quick response times and helpful guidance provided by the Therasoft team. However, some users found the reporting features "confusing," struggling to extract specific data points despite the abundance of available reports. While Therasoft boasts a comprehensive suite of features, including scheduling, billing, and e-prescribing, no single feature stands out as particularly innovative or groundbreaking. Ultimately, Therasoft seems best suited for smaller practices or solo practitioners seeking a reliable and budget-friendly solution. Larger practices with more complex needs might find Therasoft lacking the depth and sophistication of its more robust competitors.

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