Therasoft vs BestNotes

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Our analysts compared Therasoft vs BestNotes based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Therasoft Software Tool
BestNotes Software Tool

Product Basics

Therasoft is an all-in-one web-based platform designed for psychiatrists, therapists and mental health professionals to simplify patient encounters, billing and daily practice workflows. Providers can leverage its clinical assessment, treatment planner and progress note modules with extensive templates to provide better patient care. Device-agnostic, its centralized calendar helps manage workflows, track appointments, display practice status, provide teletherapy and more.

It handles the entire billing cycle, including eligibility verification, claim submission, statement generation and payment tracking. It also handles client intake, payment processing and the e-prescribing of controlled substances. It keeps patient data and communication secure with SSL certificates, fingerprint and encryption protocols.
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BestNotes is an all-in-one solution for behavioral and addiction treatment providers to improve patient care and experience, and save time on practice operations. It provides a comprehensive HIPAA-compliant clinical database to thoroughly record and access patient data and facilitate patient encounters. It also allows practices to generate on-demand reports, manage patient registration, billing and payments and improve staff communication — all while on-the-move from any device.

Its centralized calendar handles patient appointments and reminders. Along with a patient accommodation portal, patients can opt for individual or group teletherapy consisting of up to 50 participants. It can also track referrals and leads and improve communication with prospects.
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$69/Therapist, Monthly
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Tailored to your specific needs
$19/User, Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
Videos
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Email
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24/7 Live Support
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Product Insights

  • Streamlined Scheduling: Therasoft simplifies the process of booking and managing appointments, reducing the time spent on administrative tasks and allowing more time for client care.
  • Enhanced Client Communication: With integrated messaging systems, Therasoft facilitates secure and efficient communication between therapists and their clients, ensuring privacy and convenience.
  • Comprehensive Record Keeping: Therasoft's robust documentation features allow for the easy creation, storage, and retrieval of client notes, treatment plans, and other essential records, ensuring compliance and improving care quality.
  • Billing Simplified: The software automates the billing process, including insurance claims and payments, reducing errors and freeing up time for more critical tasks.
  • Improved Client Engagement: Therasoft includes tools for homework assignments and progress tracking, helping clients stay engaged in their therapy process and achieve better outcomes.
  • Accessible Anywhere: Being cloud-based, Therasoft offers the flexibility to access client information and manage tasks from any location, enhancing the ability to provide care remotely.
  • Data Security: Therasoft prioritizes the security of sensitive client data with robust encryption and compliance with industry standards, giving both therapists and clients peace of mind.
  • Customizable Features: The software allows for customization to fit the unique needs of each practice, including therapy modalities, session types, and more, ensuring a personalized experience.
  • Insightful Reporting: Therasoft's reporting tools provide valuable insights into practice trends, financial health, and client progress, aiding in informed decision-making.
  • Marketing Support: With built-in marketing tools, Therasoft helps therapists grow their practice by attracting new clients and retaining existing ones through effective outreach strategies.
  • Continuing Education Resources: Therasoft offers access to a range of educational materials and training opportunities, supporting therapists in their professional development and ensuring they stay current with best practices.
  • Peer Support Network: The platform includes a community feature that connects therapists with peers for advice, collaboration, and support, fostering a sense of professional community.
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  • Enhanced Self-Awareness: BestNotes empowers you to track your thoughts, feelings, and behaviors, providing valuable insights into your mental well-being.
  • Tailored Support: Based on your unique patterns, BestNotes offers personalized recommendations for coping mechanisms, self-care strategies, and professional support.
  • Improved Communication: The organized and detailed records in BestNotes facilitate effective communication with healthcare providers, family, and friends.
  • Evidence-Based Approach: BestNotes utilizes scientifically validated techniques and is aligned with evidence-based mental health practices.
  • Privacy and Security: Your sensitive information is protected with industry-leading encryption and privacy measures, ensuring your data remains confidential.
  • Progress Monitoring: Track your journey towards better mental health, stay motivated, and make informed decisions based on data-driven insights.
  • Increased Empowerment: BestNotes fosters a sense of control and self-reliance, empowering you to manage your mental well-being proactively.
  • Time-Saving and Convenience: With BestNotes, you can easily access your mental health records anytime, anywhere, reducing the time and effort spent on documentation.
  • Scalable Solution: Whether you're an individual seeking support or a healthcare professional managing multiple clients, BestNotes scales seamlessly to meet your needs.
  • Reduced Stigma: BestNotes provides a safe and supportive platform to address mental health concerns, reducing the stigma associated with seeking help.
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  • Clinical Documentation: Access and utilize clinical data and numerous automation templates to execute clinical assessments, map treatment plans and generate DSM-IV and DSM-5 compatible session and progress notes. Record all client encounters with e-signature, time-stamp and smart lock for robust data security and privacy. 
  • Practice Scheduling: Provides a centralized color-coded calendar to track and manage appointments, tasks, staff workflows, meetings and schedules and billing notifications. Handle client preferences, appointment reminders, cancellations and recurring appointments. 
  • Patient Intake: Reduce transcription errors with authorization and eligibility verification for its online patient registration module. 
  • Billing and Payment Processing: Handles patient copayments and partial payments. Generate and send invoices and billing statements. Process credit card, cash and e-transactions, securely store client and credit data to track outstanding payments and get paid over time. 
  • Claims Management: Leverage single-click or batch submission and ERA automation to seamlessly submit electronic claims to more than 4,000 payers across the country. Fill CMS-1500 and HCFA claim forms and track payments with ease. 
  • E-prescribing: Utilize its exhaustive pharmacy network, meaningful-use compatible drug database and refill tracker to conveniently prescribe medications, including controlled substances. Verify allergy and drug interactions and manage refills with ease. 
  • Teletherapy: Provide cost-effective, secure and device-agnostic teletherapy sessions that seamlessly integrate with the practice workflow through the centralized calendar. 
  • Social Media Marketing: Along with analytics and SEO, the vendor offers this service. Creates encrypted emails, professional websites and social media pages to increase the digital presence of a practice. 
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  • Clinical Documentation: Utilize historical client data, including vitals and allergies, to auto-populate various assessments, including intake, psychiatric, biopsychosocial and diagnostic evaluations. Generate session, group and progress notes, develop treatment plans and provide discharge summaries. Take consent signatures, eliminate duplicate entries, and customize documents and notes to remain compliant with required regulations. 
  • Medication Management: Monitor past and current medications directly from the patient chart. Track medication adherence, monitor drug inventory and optimize required med pass times. Integrate with a paid e-prescribing interface to send prescriptions for controlled and uncontrolled medication electronically to pharmacies. 
  • Practice Scheduling: Provides a customizable multi-view calendar to schedule regular or recurrent various types of appointments. Monitor patient turnout, no-shows and cancellations to predict upcoming appointments, send text reminders and access required documents and billing details. 
  • Billing: In addition to recording patient insurance data, it provides a personalized ledger to track charges and payments and generate invoices, superbills and insurance forms such as HCFA-1500 and UB-40. 
  • Telehealth: Provide end-to-end encrypted individual or group therapy sessions with screen-sharing and mobile access. 
  • Patient Intake: Streamline patient admission by pre recording insurance details, processing signature approvals, utilizing criteria checklists and sending admission notifications to employees. 
  • Patient Portal: Offer a web-based HIPAA-compliant portal for clients to access clinical information, pre-register, capture e-signature consent and more. 
  • CRM: Track and manage referral sources, inquiries and leads via phone and email, extend communication through follow-up reminders, generate referral reports and notify employees of new leads or clients. 
  • Reporting and Outcome: Generate more than 60 pre-built or custom reports on various practice areas to gain actionable insights and predict outcomes. Identify client trends with customizable questionnaires. 
  • Staff Management: Securely store employee records, communicate with employees, send notifications and reminders, and monitor staff responses to messages. 
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Product Ranking

#34

among all
Mental Health Software

#37

among all
Mental Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Therasoft
BestNotes
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Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 79 60 79 100 83 97 82 80 100 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 294 reviews
Great User Sentiment 160 reviews
88%
of users recommend this product

Therasoft has a 'great' User Satisfaction Rating of 88% when considering 294 user reviews from 1 recognized software review sites.

86%
of users recommend this product

BestNotes has a 'great' User Satisfaction Rating of 86% when considering 160 user reviews from 3 recognized software review sites.

n/a
4.0 (21)
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4.43 (83)
4.4 (294)
4.2 (56)

Synopsis of User Ratings and Reviews

Streamlined Billing: Therasoft's integrated billing features, including electronic claims submission and payment processing, simplify the billing process for mental health professionals, saving them time and reducing administrative burdens.
Enhanced Client Engagement: The client portal facilitates communication and collaboration between therapists and clients, allowing for appointment scheduling, secure messaging, and sharing of treatment plans and resources.
Improved Clinical Documentation: Therasoft's customizable templates and progress note features help mental health professionals efficiently document client sessions, track treatment progress, and maintain comprehensive clinical records.
Efficient Scheduling: The platform's scheduling tools enable therapists to manage their appointments effectively, reducing scheduling conflicts and ensuring smooth workflow.
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Flexible Templates: Streamline documentation with pre-built templates that cater to specific mental health disciplines and client needs, saving time and ensuring consistency.
Progress Tracking: Visually track client progress through customizable dashboards and reports, empowering both therapists and clients to monitor outcomes and make data-informed decisions.
Secure and HIPAA-Compliant: Protect sensitive client information with robust encryption and compliance with industry standards, ensuring privacy and security.
Integrated Telehealth: Seamlessly connect with clients remotely through secure video conferencing, expanding access to mental health services and reducing barriers to care.
Collaboration and Team Management: Facilitate collaboration among therapists and team members through shared notes, caseload management, and real-time communication tools, fostering efficient and coordinated care.
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Difficult to Navigate: Users have reported the software can be difficult to navigate, especially for those who are not tech-savvy.
Limited Features: Some users have expressed disappointment with the limited features offered by the software, finding them insufficient for their needs.
Technical Issues: There have been reports of technical issues, such as glitches and bugs, which can be frustrating for users.
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Limited customization: BestNotes offers limited options for tailoring the platform to specific needs, which can be a hindrance for organizations seeking a highly customized solution.
Cumbersome interface: Users have reported that BestNotes' interface can be difficult to navigate, making it challenging to find and access the desired information or functionality.
Data security concerns: Some users have expressed concerns about the security of their data within BestNotes, citing instances of data breaches or vulnerabilities.
Lack of integration: BestNotes' integration capabilities with other software and systems have been criticized as limited, hindering seamless data sharing and workflow automation.
Limited reporting functionality: Users have noted that BestNotes' reporting features are insufficient for their needs, making it difficult to extract meaningful insights from the data collected.
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Is Therasoft the "therapy" your practice needs to thrive? User reviews from the past year suggest Therasoft is a solid, if unremarkable, practice management solution for mental health professionals. Users praise its ease of use and affordability, highlighting its intuitive interface and reasonable pricing compared to competitors like SimplePractice or TherapyNotes. One user raved about the "top-notch customer support," emphasizing the quick response times and helpful guidance provided by the Therasoft team. However, some users found the reporting features "confusing," struggling to extract specific data points despite the abundance of available reports. While Therasoft boasts a comprehensive suite of features, including scheduling, billing, and e-prescribing, no single feature stands out as particularly innovative or groundbreaking. Ultimately, Therasoft seems best suited for smaller practices or solo practitioners seeking a reliable and budget-friendly solution. Larger practices with more complex needs might find Therasoft lacking the depth and sophistication of its more robust competitors.

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BestNotes has received overwhelmingly positive reviews from users in the past year, with many praising its user-friendly interface, comprehensive features, and ability to help them track and manage their mental health. Users also appreciate its affordability and accessibility, making it a great option for those on a budget or with limited resources. In comparison to similar products, BestNotes stands out for its customizable mood tracking system, which allows users to tailor the app to their specific needs and preferences. This level of personalization is particularly important for individuals with complex or fluctuating mental health conditions, as it enables them to track their symptoms and progress in a way that is meaningful and relevant to their unique experiences. One potential weakness of BestNotes is its lack of integration with other mental health apps. However, this is a minor drawback, as the app's comprehensive features and user-friendly design make it a valuable tool on its own. Overall, BestNotes is a highly recommended mental health software for individuals looking for a comprehensive, affordable, and easy-to-use tool to track and manage their mental health. It is particularly well-suited for those with complex or fluctuating mental health conditions who require a customizable tracking system to accurately capture their symptoms and progress.

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