Fax Plus vs iFax

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Our analysts compared Fax Plus vs iFax based on data from our 400+ point analysis of Online Fax Services, user reviews and our own crowdsourced data from our free software selection platform.

Fax Plus Software Tool

Product Basics

Fax Plus is a sophisticated online fax solution designed to streamline the process of sending and receiving faxes digitally. It is particularly well-suited for businesses and professionals in industries such as healthcare, legal, and finance, where secure and reliable document transmission is crucial. The platform offers a range of benefits, including high-level security features like end-to-end encryption and compliance with regulations such as HIPAA and GDPR.

Users appreciate its intuitive interface, which simplifies the faxing process, and its robust feature set, including the ability to send faxes via email, mobile apps, and web browsers. Fax Plus also supports multiple file formats and provides options for electronic signatures, making it a versatile tool for document management. Compared to similar products, users often highlight its reliability, ease of use, and comprehensive customer support.

Pricing for Fax Plus varies based on the plan selected, with options typically ranging from basic to enterprise levels. For precise pricing tailored to specific needs, it is recommended to contact SelectHub for a detailed quote.

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iFax is a comprehensive software solution designed to manage online faxing tasks efficiently. It caters to a wide range of users, including small businesses, large enterprises, and professionals in industries such as healthcare, legal, and finance, where secure and reliable document transmission is crucial. The software offers a user-friendly interface, enabling users to send and receive faxes from any device with internet access, eliminating the need for traditional fax machines.

One of the standout benefits of iFax is its robust security features, including encryption and compliance with industry standards like HIPAA, making it particularly suitable for sectors that handle sensitive information. Additionally, iFax supports integration with popular cloud storage services, enhancing workflow efficiency. Users appreciate its ease of use, reliability, and the ability to manage faxes on the go.

Pricing for iFax varies based on the plan selected, with options typically ranging from basic to premium tiers, billed monthly or annually. For precise pricing tailored to specific needs, it is recommended to contact SelectHub for a detailed quote.

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$6.99 Monthly, Freemium
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$8.33 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Cost Efficiency: Save on expenses related to traditional fax machines, paper, and maintenance by using a digital solution.
  • Environmental Impact: Reduce paper waste and contribute to sustainability efforts by sending and receiving faxes electronically.
  • Accessibility: Access your faxes from anywhere with an internet connection, ensuring you stay connected even when out of the office.
  • Security: Benefit from encrypted transmissions and secure storage, protecting sensitive information from unauthorized access.
  • Convenience: Send and receive faxes directly from your email or mobile device, streamlining your workflow and saving time.
  • Scalability: Easily scale your faxing capabilities to match your business growth without the need for additional hardware.
  • Integration: Seamlessly integrate with existing software and platforms, enhancing your current systems without disruption.
  • Reliability: Experience fewer transmission errors and higher success rates compared to traditional fax machines.
  • Compliance: Ensure adherence to industry regulations such as HIPAA and GDPR with built-in compliance features.
  • Archiving: Automatically store and organize your faxes for easy retrieval and record-keeping, improving document management.
  • Customization: Tailor the service to fit your specific needs with customizable cover pages and settings.
  • Support: Access dedicated customer support to resolve issues quickly and maintain smooth operations.
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  • Cost Efficiency: Reduces expenses associated with traditional fax machines, such as paper, ink, and maintenance.
  • Environmental Impact: Minimizes paper waste, contributing to eco-friendly business practices.
  • Accessibility: Allows users to send and receive faxes from anywhere with an internet connection, enhancing remote work capabilities.
  • Security: Utilizes encryption and secure servers to protect sensitive information, ensuring compliance with data protection regulations.
  • Time Savings: Eliminates the need for physical document handling and waiting by the fax machine, streamlining workflow.
  • Integration: Seamlessly integrates with existing email and cloud storage services, simplifying document management.
  • Scalability: Easily scales to accommodate growing business needs without the need for additional hardware.
  • Reliability: Offers consistent performance with reduced risk of mechanical failures compared to traditional fax machines.
  • Document Management: Provides digital storage and easy retrieval of faxed documents, improving organization and accessibility.
  • Global Reach: Enables international faxing without the high costs associated with long-distance phone lines.
  • Compliance: Helps businesses adhere to industry-specific regulations such as HIPAA for healthcare or GDPR for data protection.
  • Customization: Offers customizable cover pages and templates, allowing for professional and branded communications.
  • Notifications: Sends real-time notifications for sent and received faxes, keeping users informed and reducing follow-up time.
  • Multi-User Support: Allows multiple users to access the service simultaneously, facilitating team collaboration.
  • Archiving: Automatically archives faxes, ensuring that important documents are preserved and easily accessible for future reference.
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  • Cross-Platform Compatibility: Accessible via web, iOS, and Android applications, ensuring you can send and receive faxes from any device.
  • Electronic Signature: Allows users to sign documents digitally, eliminating the need for printing, signing, and scanning.
  • Cloud Storage Integration: Seamlessly integrates with popular cloud storage services like Google Drive, Dropbox, and OneDrive for easy document management.
  • Secure Transmission: Utilizes advanced encryption protocols to ensure that your faxes are transmitted securely and confidentially.
  • Fax Scheduling: Enables users to schedule faxes to be sent at a later time, providing flexibility and convenience.
  • Team Management: Offers features for managing multiple users and assigning roles, making it ideal for business environments.
  • Fax Number Porting: Allows you to port your existing fax number to Fax Plus, ensuring continuity and ease of transition.
  • International Faxing: Supports sending faxes to over 180 countries, making it suitable for global business operations.
  • Advanced Reporting: Provides detailed reports and analytics on fax usage, helping businesses track and manage their fax activities.
  • Customizable Cover Pages: Users can create and use personalized cover pages for their faxes, adding a professional touch.
  • API Access: Offers API integration for developers, allowing businesses to integrate faxing capabilities into their own applications.
  • Optical Character Recognition (OCR): Converts scanned documents into editable and searchable text, enhancing document usability.
  • Multiple File Formats: Supports a variety of file formats including PDF, DOC, and JPG, ensuring compatibility with different document types.
  • 24/7 Customer Support: Provides round-the-clock customer support to assist with any issues or questions that may arise.
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  • Cross-Platform Compatibility: iFax works seamlessly across various devices, including smartphones, tablets, and desktops, ensuring you can send and receive faxes from anywhere.
  • Cloud Storage Integration: The software integrates with popular cloud storage services like Google Drive, Dropbox, and iCloud, making it easy to access and manage your documents.
  • Electronic Signature: iFax allows users to sign documents electronically, eliminating the need for printing, signing, and scanning.
  • Customizable Cover Pages: Users can create and personalize fax cover pages to include company logos, contact information, and custom messages.
  • Secure Transmission: iFax employs advanced encryption protocols to ensure that all fax transmissions are secure and confidential.
  • Fax Number Porting: Users can port their existing fax numbers to iFax, making the transition to the service seamless and hassle-free.
  • Multiple File Formats: The software supports a wide range of file formats, including PDF, DOC, JPG, and PNG, providing flexibility in document handling.
  • Batch Faxing: iFax allows users to send multiple faxes simultaneously, saving time and increasing efficiency.
  • Fax Scheduling: Users can schedule faxes to be sent at a later time, ensuring timely delivery even outside of business hours.
  • Real-Time Notifications: The software provides instant notifications for sent and received faxes, keeping users informed of their faxing activities.
  • Detailed Reports: iFax offers comprehensive reporting features, allowing users to track fax history, delivery status, and usage statistics.
  • Optical Character Recognition (OCR): The OCR feature enables the extraction of text from scanned documents, making it easier to search and edit faxed content.
  • API Integration: iFax provides API access for businesses looking to integrate faxing capabilities into their own applications and workflows.
  • 24/7 Customer Support: Users have access to round-the-clock customer support to resolve any issues or answer questions promptly.
  • Multi-Language Support: The software supports multiple languages, catering to a global user base.
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Product Ranking

#4

among all
Online Fax Services

#5

among all
Online Fax Services

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Analyst Rating Summary

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Fax Sending and Receiving
Reporting
Security
Platform Capabilities
Fax Management
Integrations
Platform Capabilities
Security
Document Management
Fax Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Fax Plus
iFax
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Document Management Fax Management Fax Sending And Receiving Platform Capabilities Reporting 67 91 100 93 100 95 91 78 98 63 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

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SelectHub research analysts have evaluated iFax and concluded it earns best-in-class honors for Integrations.

Integrations Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Fax.Plus is praised for its intuitive design, which makes navigating the platform and sending faxes a breeze, even for those unfamiliar with online fax services.
Cost-Effective Solutions: With a range of plans, including a free option for sending up to 10 pages, Fax.Plus offers budget-friendly choices for both occasional and regular fax users.
Mobile Accessibility: The Fax.Plus mobile app empowers users to send and receive faxes from their smartphones or tablets, offering flexibility and convenience for on-the-go business needs.
Document Optimization: Fax.Plus allows users to optimize documents before sending, ensuring high-quality faxes and efficient transmission times.
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Simple Interface: Many users report being able to easily navigate the platform and send faxes shortly after account creation.
Strong Security: The platform offers HIPAA compliance and military-grade encryption, which is ideal for businesses that send sensitive documents.
Eco-Friendly Solution: iFax eliminates the need for paper and physical fax machines, making it an environmentally responsible choice.
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Inconsistent Customer Support: While some users report positive experiences, others have encountered challenges with billing and slow response times from the customer support team.
Occasional Delivery Issues: Although generally reliable, some users have reported occasional problems with faxes not reaching their intended recipient.
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Limited Free Plan: The free plan does not include fax receiving, a significant drawback for businesses that need full fax functionality.
Potential Billing Surprises: Some users have reported unexpected charges after trial periods, which can be frustrating for businesses trying to manage expenses.
Higher Mobile App Pricing: Signing up through the mobile app can lead to higher subscription costs compared to other methods, potentially inconveniencing businesses with mobile-first workflows.
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Is Fax Plus a "faxellent" choice for modern businesses, or does it belong in the fax graveyard? User reviews from the last year paint a mixed picture of this online fax service. While Fax Plus earns praise for its user-friendly interface and robust mobile apps, which streamline sending and receiving faxes on the go, some users raise concerns about billing practices and limited scalability. For instance, several reviewers on Trustpilot report difficulties canceling subscriptions and unexpected charges, highlighting potential downsides despite the positive feedback on customer service responsiveness from sources like G2. Although Fax Plus offers a free plan, its limitation of 10 total pages makes it impractical for anything beyond very occasional use. This factor, coupled with reports that Fax Plus might not be suitable for high-volume faxing (over 500 faxes per month), suggests it's better suited for individuals or small businesses with moderate faxing needs. In contrast, services like SRFax, while not as strong on mobile functionality, receive acclaim for their affordability and efficiency, particularly for businesses. Ultimately, while Fax Plus offers a compelling package for some, potential users should carefully weigh its strengths and weaknesses against their specific requirements and consider alternatives if high-volume faxing or budget constraints are major concerns.

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Is iFax a "faxcinating" solution or does it just fax and relax? Users rave about iFax's user-friendly interface, making sending faxes from any device a breeze. They also appreciate the robust security features and compliance with industry standards, ensuring peace of mind for sensitive transmissions. However, some users have voiced concerns about the base plan's inability to receive faxes and the potential for higher costs when subscribing through the mobile app. Occasional glitches with document scanning and uploading times have also been reported, along with some complaints about unexpected charges following free trials. Despite these drawbacks, iFax consistently receives praise for its reliability, high-quality fax transmission, and responsive customer support. What sets iFax apart is its commitment to security and ease of use, particularly for those who don't require frequent faxing. For instance, its HIPAA compliance makes it a top choice for healthcare providers sending confidential patient data. Overall, iFax emerges as a strong contender in the online fax arena, ideally suited for individuals or businesses seeking a secure, reliable, and user-friendly solution for occasional faxing needs. Its focus on simplicity and compliance makes it a practical choice for those who prioritize ease of use and data protection.

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Screenshots

Top Alternatives in Online Fax Services


ActFax

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eFax

FaxLogic

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RightFax

SRFax

Upland InterFAX

WestFax

XM Fax

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