WestFax vs mFax

Last Updated:

Our analysts compared WestFax vs mFax based on data from our 400+ point analysis of Online Fax Services, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

WestFax offers a robust software solution for managing tasks such as Online Fax, making it particularly suitable for industries like healthcare, legal, and finance where secure and reliable document transmission is crucial. The platform provides a seamless experience with features like high-volume faxing, secure document storage, and detailed reporting. Users appreciate its ease of integration with existing systems and its compliance with regulations like HIPAA, ensuring sensitive information is handled with care.

One of the standout benefits of WestFax is its scalability, accommodating both small businesses and large enterprises. The software's intuitive interface and advanced security measures make it a preferred choice for organizations that prioritize data protection. Compared to similar products, users often highlight WestFax's reliability and customer support as significant advantages.

Pricing details for WestFax are not readily available, and it is recommended that users contact SelectHub for a personalized quote based on their specific requirements.

read more...

mFax is a sophisticated software solution designed to streamline online faxing tasks, offering a cloud-based platform that enables users to send and receive faxes digitally. This service is particularly well-suited for industries such as healthcare, legal, and finance, where secure and reliable document transmission is critical. mFax stands out due to its robust security features, including encryption and compliance with regulations like HIPAA, making it a trusted choice for sensitive communications.

One of the unique benefits of mFax is its seamless integration capabilities with various applications and workflows, enhancing productivity and reducing manual processes. Users appreciate its intuitive interface, which simplifies the faxing process, and its scalability, which accommodates businesses of all sizes. The software also offers powerful features like automated fax routing, detailed reporting, and customizable cover pages.

Compared to similar products, mFax is often praised for its reliability and user-friendly experience. While specific pricing details are not always readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote based on their individual needs. This ensures that businesses can find a plan that aligns with their specific requirements and budget.

read more...
$8.99 Monthly
Get a free price quote
Tailored to your specific needs
$12 Monthly
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Cost Efficiency: Eliminate the need for physical fax machines, paper, and toner, reducing operational expenses significantly.
  • Environmental Impact: Reduce paper waste and energy consumption by transitioning to a digital fax solution.
  • Security: Benefit from encrypted transmissions and secure storage, ensuring sensitive information remains confidential.
  • Accessibility: Send and receive faxes from anywhere with an internet connection, enhancing remote work capabilities.
  • Compliance: Meet industry regulations such as HIPAA and GDPR with built-in compliance features.
  • Scalability: Easily scale your faxing needs up or down without the need for additional hardware investments.
  • Integration: Seamlessly integrate with existing email systems and business applications for streamlined workflows.
  • Reliability: Enjoy high uptime and dependable service, minimizing disruptions to your business operations.
  • Archiving: Automatically archive faxes for easy retrieval and record-keeping, aiding in document management.
  • Speed: Send and receive faxes faster than traditional methods, improving overall efficiency.
  • Customization: Tailor fax cover sheets and settings to match your business branding and requirements.
  • Support: Access dedicated customer support to resolve issues quickly and maintain smooth operations.
read more...
  • Cost Efficiency: Reduces expenses associated with traditional fax machines, such as paper, ink, and maintenance.
  • Environmental Impact: Minimizes paper waste, contributing to more sustainable business practices.
  • Accessibility: Allows users to send and receive faxes from any device with internet access, enhancing flexibility.
  • Security: Utilizes encryption and secure data storage to protect sensitive information during transmission.
  • Compliance: Helps meet regulatory requirements like HIPAA for industries that handle confidential information.
  • Scalability: Easily adapts to the needs of growing businesses without the need for additional hardware.
  • Integration: Seamlessly integrates with existing email systems and cloud storage services for streamlined workflows.
  • Reliability: Offers high uptime and dependable service, reducing the risk of missed or delayed faxes.
  • Time Savings: Eliminates the need for manual faxing, freeing up time for more critical tasks.
  • Mobility: Enables remote work by allowing employees to manage faxes from anywhere, supporting modern work environments.
  • Archiving: Provides digital storage of faxes, making it easier to organize and retrieve documents when needed.
  • Customization: Offers customizable cover pages and templates to maintain professional communication standards.
  • Notifications: Sends real-time alerts for incoming and outgoing faxes, ensuring timely responses.
  • Usability: Features an intuitive interface that reduces the learning curve for new users.
  • Customer Support: Provides access to dedicated support teams to resolve issues quickly and efficiently.
read more...
  • HIPAA Compliance: Ensures that all fax transmissions meet stringent healthcare privacy standards, making it suitable for medical professionals.
  • Secure Cloud Storage: Provides encrypted storage for all sent and received faxes, ensuring data integrity and security.
  • Fax Broadcasting: Allows users to send a single fax to multiple recipients simultaneously, streamlining mass communication efforts.
  • API Integration: Offers robust API support for seamless integration with existing business applications and workflows.
  • Mobile App: Enables users to send and receive faxes directly from their smartphones, enhancing flexibility and mobility.
  • Fax to Email: Converts incoming faxes to email attachments, allowing for easy access and management through email clients.
  • Customizable Cover Pages: Provides templates and tools to create personalized cover pages for professional communication.
  • 24/7 Customer Support: Offers round-the-clock assistance to address any technical issues or inquiries promptly.
  • Detailed Reporting: Generates comprehensive reports on fax activity, including delivery confirmations and error logs.
  • International Faxing: Supports sending faxes to international numbers, expanding the reach of your communications.
  • Fax Archiving: Automatically archives all faxes for easy retrieval and compliance with record-keeping requirements.
  • Multiple User Accounts: Allows businesses to create and manage multiple user accounts under a single subscription, facilitating team collaboration.
  • Number Porting: Enables users to transfer their existing fax numbers to WestFax, ensuring continuity of service.
  • High-Resolution Faxing: Supports high-resolution fax transmissions, ensuring that documents are clear and legible.
  • Custom Fax Numbers: Provides the option to choose local or toll-free fax numbers to suit business needs.
read more...
  • Cloud-Based Faxing: Send and receive faxes from any device with internet access, eliminating the need for traditional fax machines.
  • Secure Transmission: Utilizes advanced encryption protocols to ensure that all faxed documents are transmitted securely.
  • API Integration: Seamlessly integrates with existing business applications through a robust API, allowing for automated faxing workflows.
  • Multiple File Formats: Supports a variety of file formats including PDF, DOC, and JPEG, providing flexibility in document handling.
  • Fax Number Porting: Easily port existing fax numbers to mFax, ensuring continuity and minimizing disruption during the transition.
  • Detailed Reporting: Offers comprehensive reporting features that provide insights into fax usage, delivery status, and more.
  • Multi-User Support: Allows multiple users to access and manage faxing operations under a single account, ideal for team collaboration.
  • Mobile App: Provides a dedicated mobile application for iOS and Android, enabling faxing on-the-go.
  • Customizable Cover Pages: Users can create and use personalized cover pages for their faxes, enhancing professionalism.
  • HIPAA Compliance: Ensures that faxing operations meet HIPAA standards, making it suitable for healthcare organizations.
  • International Faxing: Supports sending faxes to international numbers, expanding the reach of your communication.
  • Fax Archiving: Automatically archives sent and received faxes, making it easy to retrieve past documents when needed.
  • Scalable Plans: Offers various subscription plans that can scale according to the size and needs of your business.
  • 24/7 Customer Support: Provides round-the-clock customer support to assist with any issues or questions that may arise.
  • Two-Factor Authentication: Enhances account security by requiring a second form of verification during login.
read more...

Product Ranking

#8

among all
Online Fax Services

#9

among all
Online Fax Services

Find out who the leaders are

Analyst Rating Summary

78
78
81
64
91
100
100
100
Show More Show More
Fax Sending and Receiving
Platform Capabilities
Reporting
Security
Fax Management
Fax Management
Fax Sending and Receiving
Reporting
Security
Integrations

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WestFax
mFax
+ Add Product + Add Product
Document Management Fax Management Fax Sending And Receiving Platform Capabilities Reporting 81 91 100 100 100 64 100 100 87 100 0 25 50 75 100
83%
0%
17%
67%
0%
33%
91%
0%
9%
100%
0%
0%
100%
0%
0%
100%
0%
0%
100%
0%
0%
89%
0%
11%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

83%
0%
17%
83%
0%
17%
100%
0%
0%
100%
0%
0%

Awards

SelectHub research analysts have evaluated WestFax and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

SelectHub research analysts have evaluated mFax and concluded it earns best-in-class honors for Fax Management.

Fax Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: WestFax offers a simple and intuitive platform that users find easy to navigate, making sending and receiving faxes a breeze.
Robust Security: WestFax prioritizes data protection with its HIPAA-compliant framework, ensuring sensitive information remains confidential and meets industry regulations.
Cost-Effective Solution: WestFax provides competitive pricing plans without any unexpected overage fees, making it a budget-friendly choice for businesses of all sizes.
Seamless Integration: WestFax allows users to send various document types and integrates smoothly with existing systems, streamlining workflows and boosting productivity.
Show more
Simple Interface: mFax is designed with user-friendliness in mind, making setting up and sending faxes a breeze.
Helpful Customer Support: Users can rely on mFax's customer service team for prompt and effective assistance.
Feature-Rich Solution: mFax offers valuable features such as email-to-fax functionality, integration with cloud storage solutions, and instant fax confirmations.
Robust Security: mFax prioritizes data security and is HIPAA compliant, making it suitable for businesses handling sensitive information.
Reliable Performance: Users consistently highlight the speed and security of fax transmission with mFax.
Show more
Unexplored Features: Some users mentioned not utilizing all the features WestFax offers, suggesting the full potential of the software might not be immediately apparent to all users.
Show more
Price: mFax's monthly plans are more expensive than some other online fax services, which might deter budget-conscious businesses.
Mobile App Absence: The lack of a dedicated mobile app could be inconvenient for professionals who need to send faxes while away from their desks.
Digital Signature Limitation: mFax doesn't currently offer digital signature integration, a feature that's becoming increasingly important for secure document workflows.
Limited Professional Plan: The Professional plan's restriction to a single user and fax number might not suit businesses with multiple employees who need faxing capabilities.
Show more

Is WestFax the best fax in the West? User reviews from the past year suggest that it might be a top contender, especially for businesses with a need for secure faxing. Users consistently praise WestFax for its user-friendly interface and straightforward API, making it easy to send and receive faxes without the hassle of traditional fax machines. The software also earns high marks for its affordability, with competitive pricing and no hidden fees, a factor that many users cite as a major plus. Moreover, WestFax's robust security features, including HIPAA compliance, are a major selling point for healthcare providers and other businesses dealing with sensitive data. However, WestFax isn't without its drawbacks. Some users point out a lack of advanced features, such as whitelisting and blacklisting, which are available in competing fax solutions like eFax or RingCentral Fax. Others note limited integration options with other software, which can be a hindrance for businesses looking to streamline their workflows. Despite these limitations, the overwhelming majority of users are highly satisfied with WestFax, praising its reliability, clear fax transmissions, and responsive customer support. In conclusion, WestFax is a practical choice for businesses, particularly those in healthcare, that prioritize secure and reliable faxing over a wide array of advanced features. Its ease of use, affordability, and robust security make it a strong contender in the online fax market.

Show more

User reviews from the past year paint a largely positive picture of mFax, highlighting its user-friendly interface and robust features as key strengths. Many users praise the platform's intuitive design, noting that it makes sending and receiving faxes a breeze, even for those unfamiliar with online fax services. The platform's integration with popular cloud storage services like Dropbox and Google Drive is also well-received, allowing for seamless document management. However, the lack of a dedicated mobile app is a notable drawback, limiting user flexibility and convenience. While mFax excels in security and compliance, its pricing is a common point of contention. Users often compare it to competitors like eFax and Fax.Plus, which offer more budget-friendly options. The absence of digital signature support is another area for improvement, particularly for industries that rely heavily on legally binding electronic signatures. Overall, mFax emerges as a solid choice for businesses, particularly those in healthcare, that prioritize reliability, security, and HIPAA compliance. Its ease of use and high-quality fax transmissions make it a strong contender, but its cost and lack of a mobile app might give some potential users pause. If budget is a primary concern, exploring alternative options might be worthwhile. However, for businesses that value a seamless and secure faxing experience above all else, mFax remains a compelling choice.

Show more

Screenshots

we're gathering data

Top Alternatives in Online Fax Services


ActFax

CocoFax

Concord Technologies

Dropbox Fax

eComFax

eFax

Fax Plus

FaxLogic

iFax

mFax

PamFax

Retarus Cloud Fax

RightFax

SRFax

Upland InterFAX

XM Fax

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings