Extensiv Order Management vs Dynamics 365 Intelligent Order Management

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Our analysts compared Extensiv Order Management vs Dynamics 365 Intelligent Order Management based on data from our 400+ point analysis of Order Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Extensiv Order Manager (formerly called Skubana) is a software solution designed to help businesses efficiently manage their orders, inventory, and customer interactions. It's particularly well-suited for businesses that operate online and require a streamlined approach to order fulfillment. By automating tasks and providing real-time insights, Extensiv Order Manager empowers businesses to enhance their operations and elevate customer service. Key benefits include improved order accuracy, reduced costs, and increased efficiency. Popular features encompass order tracking, inventory management, customer communication tools, and comprehensive reporting capabilities.

User feedback suggests that Extensiv Order Manager offers a user-friendly experience and robust functionality, making it a strong contender in the order management software market. Pricing is based on a per-user, per-month model, with options to accommodate various business sizes and needs. A free trial is also available for those who wish to explore the software before committing. Keep in mind that pricing and features can change over time, so it's recommended to check the Extensiv website for the latest information.

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Dynamics 365 Intelligent Order Management is a sophisticated software solution designed to streamline and optimize order management processes. It is particularly well-suited for businesses in retail, manufacturing, and distribution industries that require efficient handling of complex order workflows. The platform offers unique benefits such as real-time inventory visibility, automated order orchestration, and seamless integration with existing systems. Users appreciate its powerful features, including AI-driven insights and customizable order fulfillment options, which enhance operational efficiency and customer satisfaction. Compared to similar products, Dynamics 365 Intelligent Order Management is praised for its intuitive interface and robust functionality, making it a preferred choice for enterprises seeking comprehensive order management solutions. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on specific business needs.
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Product Insights

  • Streamlined Order Processing: Extensiv Order Manager simplifies the complexity of managing multiple orders across various channels, ensuring that each order is processed efficiently and accurately, reducing the likelihood of errors and delays.
  • Inventory Visibility: Gain real-time insights into your inventory levels across all warehouses. This visibility helps prevent stockouts and overstock situations, ensuring you can meet customer demand without tying up too much capital in inventory.
  • Improved Customer Satisfaction: By ensuring timely and accurate order fulfillment, Extensiv Order Manager helps improve the overall customer experience, leading to higher satisfaction rates and repeat business.
  • Scalability: As your business grows, Extensiv Order Manager scales with you, handling increased order volumes and more complex operations without the need for significant additional resources or system changes.
  • Cost Reduction: By optimizing order processing and inventory management, Extensiv Order Manager helps reduce operational costs associated with manual errors, excess inventory, and inefficient processes.
  • Enhanced Reporting and Analytics: Access to detailed reports and analytics allows you to make informed decisions about your business, identifying trends, and areas for improvement in your order fulfillment and inventory management processes.
  • Multi-Channel Integration: Extensiv Order Manager seamlessly integrates with a wide range of eCommerce platforms, marketplaces, and shipping carriers, enabling you to manage all your sales channels from a single interface.
  • Automated Workflows: Automate repetitive tasks such as order routing, inventory updates, and shipping label generation, freeing up your team to focus on more strategic activities that drive business growth.
  • Compliance and Accuracy: Ensure compliance with shipping and regulatory requirements, reducing the risk of fines and penalties. Accurate order fulfillment also decreases the likelihood of returns and exchanges, protecting your bottom line.
  • Collaboration Tools: Facilitate better communication and collaboration among your team members with built-in tools, ensuring everyone is on the same page and can work together effectively to meet business goals.
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  • Enhanced Efficiency: Dynamics 365 Intelligent Order Management streamlines order processing by automating routine tasks, reducing manual intervention and errors, and allowing staff to focus on more strategic activities.
  • Real-Time Visibility: Gain comprehensive insights into order status and inventory levels with real-time data, enabling better decision-making and improved customer satisfaction.
  • Scalability: Easily adapt to changing business needs and scale operations without significant disruptions, thanks to the flexible architecture of Dynamics 365.
  • Improved Customer Experience: Deliver faster and more accurate order fulfillment, enhancing customer satisfaction and loyalty through timely and reliable service.
  • Seamless Integration: Integrate with existing systems and third-party applications to create a cohesive ecosystem that supports end-to-end order management processes.
  • Cost Reduction: Optimize resource allocation and reduce operational costs by minimizing manual processes and errors, leading to more efficient use of time and materials.
  • Advanced Analytics: Utilize built-in analytics tools to gain deeper insights into order trends, customer preferences, and operational performance, driving informed business strategies.
  • Customizable Workflows: Tailor workflows to meet specific business requirements, ensuring that the order management process aligns with unique operational needs.
  • Proactive Issue Resolution: Identify and address potential issues before they impact operations, thanks to predictive analytics and alert systems that keep you ahead of problems.
  • Global Reach: Support international operations with multi-currency and multi-language capabilities, facilitating seamless order management across borders.
  • Enhanced Collaboration: Foster better communication and collaboration among teams with shared access to order information and status updates, improving overall coordination.
  • Regulatory Compliance: Ensure compliance with industry regulations and standards through automated tracking and reporting features, reducing the risk of non-compliance penalties.
  • Flexible Deployment Options: Choose between cloud, on-premises, or hybrid deployment models to best suit your organization's infrastructure and strategic goals.
  • Improved Demand Forecasting: Leverage historical data and predictive analytics to accurately forecast demand, optimizing inventory levels and reducing stockouts or overstock situations.
  • Streamlined Returns Management: Simplify the returns process with automated workflows that handle returns efficiently, improving customer satisfaction and reducing processing time.
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  • Multi-Channel, Multi-Warehouse Synchronization: Enables multi-channel, multi-warehouse synchronization in real-time so that the business can streamline managing multiple spreadsheets.  
  • Order Processing: Routes orders to multiple warehouses, making shipping flexible, regardless of how the seller fulfills orders.  
  • Cross Channel Analytics:  Helps businesses figure out the most profitable channels and products. These insights will help drive the business forward. 
  • Single-Click Replenishment:  Automation takes care of mundane and repetitive tasks so that businesses avoid out-of-stock situations. Reorder products and materials with one click.  
  • Inventory Optimization: Ensure product availability while reducing excess stock and inventory costs with forecast demanding and supply variable management.  
  • Real-Time Analytics: Capture, process and share all financial information instantly and ensure data collection and query resolution within seconds.  
  • Barcoding: Eliminate the possibility of human error and reduce inventory costs with fast and reliable barcoding. 
  • Account Integration: Get a real-time view of all transactions and accurately calculate job costing and commission with an integrated accounting system.  
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  • Order Orchestration: Automates the entire order lifecycle from intake to fulfillment, ensuring seamless operations across multiple channels.
  • Real-Time Inventory Visibility: Provides up-to-date insights into inventory levels across all locations, helping to prevent stockouts and overstock situations.
  • AI-Driven Insights: Utilizes artificial intelligence to predict demand patterns and optimize order routing for efficiency and cost-effectiveness.
  • Flexible Fulfillment Options: Supports various fulfillment methods such as ship-from-store, drop shipping, and curbside pickup to meet diverse customer needs.
  • Integration Capabilities: Easily connects with existing ERP, CRM, and e-commerce systems, ensuring a unified approach to order management.
  • Customizable Rules Engine: Allows businesses to define and adjust order processing rules to align with specific operational requirements and policies.
  • Scalable Architecture: Designed to grow with your business, accommodating increased order volumes without compromising performance.
  • Exception Management: Identifies and resolves order exceptions quickly, minimizing disruptions and maintaining customer satisfaction.
  • Comprehensive Analytics: Offers detailed reporting and analytics tools to track key performance indicators and drive strategic decision-making.
  • Multi-Channel Support: Manages orders from various sales channels, including online, in-store, and third-party marketplaces, in a centralized system.
  • Compliance and Security: Ensures data protection and compliance with industry standards, safeguarding sensitive customer and business information.
  • Customer Communication Tools: Facilitates timely and accurate communication with customers regarding order status and delivery updates.
  • Return Management: Streamlines the returns process, providing clear guidelines and efficient handling to enhance customer experience.
  • Global Reach: Supports international operations with multi-currency and multi-language capabilities, enabling businesses to expand their market presence.
  • Dynamic Pricing Adjustments: Allows for real-time pricing updates based on market conditions, promotions, and inventory levels.
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Product Ranking

#5

among all
Order Management Software

#14

among all
Order Management Software

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Analyst Rating Summary

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Billing and Invoicing
Inventory Management
Order Fulfillment
Reporting and Analytics
Order Processing
Integrations
Order Fulfillment
Order Processing
Reporting and Analytics
User Management and Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Extensiv Order Management
Dynamics 365 Intelligent Order Management
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Billing And Invoicing Compliance And Platform Capabilities Customer Management Inventory Management Order Fulfillment Order Processing Reporting And Analytics 100 89 80 100 100 93 97 90 89 92 92 100 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 95 reviews
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97%
of users recommend this product

Extensiv Order Management has a 'excellent' User Satisfaction Rating of 97% when considering 95 user reviews from 1 recognized software review sites.

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4.83 (95)
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Awards

SelectHub research analysts have evaluated Extensiv Order Management and concluded it earns best-in-class honors for Billing and Invoicing. Extensiv Order Management stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Billing and Invoicing Award

SelectHub research analysts have evaluated Dynamics 365 Intelligent Order Management and concluded it earns best-in-class honors for Integrations.

Integrations Award

Synopsis of User Ratings and Reviews

Inventory Management: Extensiv Order Manager provides tools to manage inventory across multiple warehouses and sales channels, preventing stockouts and overselling.
Order Fulfillment: The platform streamlines order processing, from picking and packing to shipping, with automation features and integrations with shipping carriers.
Multichannel Selling: Extensiv Order Manager supports selling on various online marketplaces and eCommerce platforms, centralizing order management.
Reporting and Analytics: Users can access data and insights on sales performance, inventory levels, and other key metrics to make informed business decisions.
Integrations: Extensiv Order Manager integrates with various eCommerce tools and platforms, such as Shopify, Amazon, and QuickBooks.
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Real-time Order Visibility: Provides a centralized view of all orders and their fulfillment status, regardless of the sales channel they originated from.
Automated Order Orchestration: Enables the automation of order fulfillment processes based on predefined rules, reducing manual effort and minimizing errors.
Real-time Inventory Visibility: Offers a real-time view of inventory levels across all locations, enabling businesses to optimize inventory allocation and reduce stockouts.
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Customer Support: Users have reported challenges in getting timely and effective assistance from Extensiv's customer support team, leading to frustration and unresolved issues.
Usability: The platform's interface and workflows can be complex and require a significant learning curve, especially for users who are new to order management systems or have limited technical expertise. This complexity can hinder efficiency and user adoption.
Integrations: While Extensiv offers a range of integrations with other eCommerce platforms and tools, some users have encountered limitations or difficulties with specific integrations, which can impact their workflows and data synchronization.
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Cost: As a robust, enterprise-grade solution, it may be cost-prohibitive, especially for smaller businesses.
Complexity: Its extensive features and customization options could pose a challenge for businesses with simpler order management needs, potentially leading to a longer implementation time.
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Extensiv Order Manager has garnered a mixed bag of user reviews over the past year. Some users rave about its user-friendly interface and its ability to streamline their eCommerce operations, making it a breeze to juggle sales orders, purchase orders, and invoices all in one place. They also appreciate its seamless integration with popular eCommerce platforms like Shopify and WooCommerce, ensuring smooth sailing regardless of order volume. On the flip side, some users find the software's features lacking and its price tag a bit steep, especially when compared to similar products on the market. What sets Extensiv Order Manager apart is its robust order fulfillment and shipping capabilities. It boasts advanced features for efficient order tracking and processing, along with real-time inventory tracking to keep businesses in the know about stock levels and product allocation. This ensures that shipping operations are in sync with customer demands, keeping both businesses and customers happy. However, the lack of certain features and the higher price point compared to competitors might give some potential users pause. All in all, Extensiv Order Manager is a good fit for businesses seeking a comprehensive eCommerce management solution, particularly those with high-volume sales or complex fulfillment needs. Its ability to centralize operations and provide end-to-end control over the entire eCommerce process makes it a valuable tool for businesses looking to level up their game. However, it's important to weigh the pros and cons carefully before taking the plunge, especially if budget is a concern or if specific niche features are required.

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Is Dynamics 365 Intelligent Order Management a dynamic solution for order management or does it leave users feeling dynamically defeated? Dynamics 365 Intelligent Order Management emerges as a robust cloud-based solution designed to streamline and optimize order fulfillment processes for businesses of all sizes. Users praise its adaptability to diverse business needs, whether it's a burgeoning startup or an established enterprise. The platform's scalability ensures smooth operations and customer satisfaction, effectively handling fluctuations in demand. One of the standout features consistently lauded by users is its extensive array of pre-built connectors, exceeding 200, facilitating seamless integration with existing order infrastructures. This capability extends to popular e-commerce platforms like BigCommerce and Shopify, simplifying the process of connecting with various order intake, fulfillment, and delivery partners. Moreover, the platform garners acclaim for its real-time inventory visibility, empowering businesses to make informed decisions and optimize their supply chains effectively. However, some users have pointed out that the initial setup and configuration can be moderately complex, particularly for organizations with highly customized workflows. While the platform offers a degree of flexibility, tailoring it to very specific requirements might necessitate additional effort and expertise. Overall, Dynamics 365 Intelligent Order Management proves most suitable for businesses grappling with complex omnichannel fulfillment operations, seeking a centralized platform to manage and automate their order orchestration, inventory visibility, and fulfillment optimization endeavors. Its robust features, scalability, and integration capabilities position it as a valuable asset for organizations aiming to enhance operational efficiency and elevate customer experiences within their order management processes.

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