InTouchLink Pricing

Based on our most recent analysis, InTouchLink pricing starts at $200 (Monthly).

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Starting From: $200
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

InTouchLink is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for InTouchLink:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

InTouchLink Benefits and Insights

Why use InTouchLink?

Key differentiators & advantages of InTouchLink

Enhanced Resident Engagement: Facilitates meaningful interactions through digital communication tools, keeping residents informed and involved in community activities.
Streamlined Communication: Centralizes messaging for staff, residents, and families, reducing the risk of miscommunication and ensuring everyone is on the same page.
Improved Family Connections: Allows families to stay updated on their loved ones' activities and well-being, fostering peace of mind and stronger family bonds.
Efficient Task Management: Automates routine tasks and reminders, freeing up staff time to focus on providing quality care and personal interactions.
Customizable Content: Offers tailored communication options to meet the unique needs of each community, enhancing relevance and engagement.
Real-Time Updates: Provides instant updates on events, schedules, and important notices, ensuring timely information dissemination.
Accessibility: Designed with user-friendly interfaces that accommodate varying levels of tech-savviness among residents and staff.
Compliance Support: Helps ensure adherence to industry regulations and standards through organized and documented communication practices.
Data-Driven Insights: Generates reports and analytics to help management make informed decisions based on resident and staff interactions.
Enhanced Safety: Facilitates quick dissemination of emergency information, improving response times and resident safety.
Cost Efficiency: Reduces the need for printed materials and manual processes, leading to significant cost savings over time.
Scalability: Easily adapts to the growing needs of a community, whether expanding services or increasing resident numbers.
Brand Consistency: Ensures all communications reflect the community's brand and values, maintaining a cohesive and professional image.
Resident Independence: Empowers residents to access information and services independently, promoting autonomy and self-sufficiency.
Staff Collaboration: Enhances teamwork and coordination among staff members through shared access to schedules and task lists.

Industry Expertise

InTouchLink specializes in providing communication and management solutions for senior living facilities, offering features like activity calendars, resident portals, and community TV broadcasting. It's best suited for retirement communities, assisted living facilities, and senior care homes looking to streamline communication and engagement with residents, families, and staff.

InTouchLink Reviews

Average customer reviews & user sentiment summary for InTouchLink:

27 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of InTouchLink reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Many users have praised the platform for its intuitive design and user-friendly interface, making it easy for staff to learn and utilize effectively.
Effective Communication: The platform streamlines communication within the community, enabling efficient sharing of information regarding activities, menus, and important announcements.
Improved Resident Engagement: Features like interactive games, movie streaming, and communication tools help keep residents engaged and connected with their families and the community.
Centralized Information Hub: InTouchLink acts as a central location for residents and their families to access information, calendars, and important updates, enhancing transparency and convenience.

Cons

Limited Negative Feedback: The available reviews lack details on specific drawbacks, making it difficult to assess potential downsides without further investigation or user experiences.
Potential Feature Gaps: While praised for its existing features, there might be specific functionalities desired by some senior living communities that InTouchLink currently lacks, requiring integrations or workarounds.
Cost Factor: Pricing information isn't readily available in the reviews, and depending on the community's size and budget, InTouchLink's cost might be prohibitive for some.

Researcher's Summary:

Is InTouchLink the bee's knees when it comes to senior living communication platforms? User reviews from the past year suggest a resounding "yes!" InTouchLink is lauded for its user-friendly interface, making it a breeze for staff to update information and create visually appealing calendars. This ease of use is crucial in fast-paced senior living environments where clear and timely communication is paramount. Users rave about the customizable features, allowing communities to tailor the platform to their specific needs, such as displaying resident birthdays or sharing important announcements. This level of personalization fosters a sense of community and keeps residents engaged.

While specific drawbacks aren't detailed in recent reviews, some users mention minor technical hiccups, like occasional issues with YouTube links or the need to reformat calendars for email sharing. However, these are generally outweighed by the platform's strengths and the responsive customer support provided by InTouchLink. Overall, InTouchLink emerges as a top contender for senior living communities seeking to streamline communication, enhance resident engagement, and create a more connected environment. Its intuitive design, customizable features, and dedicated support make it a valuable tool for improving the overall experience in senior living communities.

Key Features

Notable InTouchLink features include:

Customizable Resident Portals: Personalized portals for residents to access community news, events, and personal information.
Digital Signage: Dynamic displays for broadcasting announcements, menus, and activities across the facility.
Family Communication Tools: Secure messaging and updates to keep families informed about their loved ones' well-being and activities.
Activity Calendars: Interactive calendars that allow residents to view and sign up for community events and activities.
Maintenance Management: Streamlined system for reporting and tracking maintenance requests, ensuring timely resolution.
Menu Management: Digital menus that can be easily updated and displayed, accommodating dietary preferences and restrictions.
Training and Support: Comprehensive training modules and ongoing support to ensure staff proficiency with the platform.
Emergency Notifications: Immediate alerts and notifications to residents and staff in case of emergencies.
Resident Directory: An organized directory for easy access to resident contact information and profiles.
Document Sharing: Secure platform for sharing important documents and forms with residents and their families.
Surveys and Feedback: Tools for conducting surveys and collecting feedback from residents and families to improve services.
Event Registration: Simplified process for residents to register for events and activities, with automated reminders.
Photo and Video Galleries: Centralized galleries for sharing photos and videos of community events and activities.
Health and Wellness Tracking: Tools for monitoring and recording residents' health and wellness metrics.
Integration with Existing Systems: Compatibility with other software systems used within the facility for seamless operations.

InTouchLink Reviews & Pricing

What is InTouchLink?

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