Oracle Business Intelligence Cloud Services Reviews & Pricing

by Oracle America | Founded 1977, Santa Clara, CA

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What is Oracle Business Intelligence Cloud Services?

Industry Specialties: Serves all industries

Oracle Business Intelligence Cloud Services (BICS) helps organizations transform raw data into actionable insights through a suite of cloud-based tools. It allows users to gather, store, analyze, and visualize data to make data-driven decisions. BICS is ideal for businesses of all sizes seeking comprehensive BI solutions without the need for extensive on-premises infrastructure. Key benefits include centralized data access, self-service analytics, and pre-built dashboards for quick insights. Popular features include interactive dashboards, data exploration tools, and mobile access for on-the-go analysis. User reviews highlight BICS' scalability, ease of use, and powerful data analysis capabilities. Pricing varies based on deployment options and features selected. Subscription models offer flexible payment options and scalability. Compared to similar products, BICS offers competitive pricing and a comprehensive set of features, making it a strong choice for businesses seeking a robust and cost-effective BI solution.

Pros

Scalable
Easy to use
Powerful data analysis
Mobile access
Competitive pricing

Cons

Limited customization
Steep learning curve for advanced features
Limited data connectors
Potential vendor lock-in
Limited customer support

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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#84

Oracle Business Intelligence Cloud Services is ranked #84 in the Business Analytics Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Oracle Business Intelligence Cloud Services Pricing

Based on our most recent analysis, Oracle Business Intelligence Cloud Services pricing starts at $0 (Per User, Monthly).

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Starting From: $0
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Oracle Business Intelligence Cloud Services is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Oracle Business Intelligence Cloud Services:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Oracle Business Intelligence Cloud Services Benefits and Insights

Why use Oracle Business Intelligence Cloud Services?

Key differentiators & advantages of Oracle Business Intelligence Cloud Services

Business Insights: Offers users the ability to get a deeper understanding of what is happening in their business on a day-to-day basis as well as from a broad overview perspective.
Strategic Predictions: Using historical data, users can make more accurate predictions and forecasts of future business results.
Smart Visualizations: Users can create stunning graphics with an intuitive drag-and-drop interface and easily adjust layouts. The solution offers users the optimal visualization for the type of data selected, but users can also change the visualization type to view data from multiple angles.
Interconnected Interface: Data and visualizations are tied together. Therefore, highlighting data within a certain visual automatically highlights correlating data in other visuals, easily revealing patterns and trends that may not have been obvious.
Ease of Use: Simple, clean UI offers easy navigation through the homepage, answers page and dashboards. Nesting and borders in the interface help users stay focused on the data instead of distracting elements of the application.

Industry Expertise

Oracle is one of the largest providers of business software in a variety of platforms including CRM, ERP, supply chain management and more. It serves a huge range of industries and customers worldwide.

Synopsis of User Ratings and Reviews

Based on an aggregate of Oracle Business Intelligence Cloud Services reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Scalability: Easily scales to accommodate growing data volumes and user needs.
Ease of Use: User-friendly interface and intuitive features for both technical and non-technical users.
Self-Service Analytics: Empowers users across departments to explore data and generate insights without relying on IT.
Data Integration: Integrates data from various sources into a single platform for a unified view of business performance.
Powerful Data Analysis: Advanced data exploration and analysis tools for uncovering hidden trends and patterns.
Mobile Access: Access data and insights from anywhere, anytime on mobile devices.
Cost-Effectiveness: Competitive pricing and flexible subscription options make it accessible for businesses of all sizes.

Cons

Limited Customization: Pre-built dashboards and reports offer limited flexibility for advanced users.
Steep Learning Curve for Advanced Features: Mastering advanced features requires significant training and technical expertise.
Limited Data Connectors: May not support all specific data sources required by some businesses.
Potential Vendor Lock-in: Migrating data and insights to another platform can be complex and time-consuming.
Limited Customer Support: Some users report challenges in accessing timely and comprehensive customer support.

Researcher's Summary:

User reviews of Oracle Business Intelligence Cloud Services (BICS) paint a picture of a powerful and easy-to-use BI platform with some limitations. Users praise its scalability, self-service analytics, and data integration capabilities, which empower them to make data-driven decisions without relying heavily on IT. As one user stated, "BICS has transformed how we analyze data. Now everyone from sales to finance can access insights and make informed decisions, which has significantly improved our efficiency and performance." However, some users find the platform to be less customizable than competitors like Tableau and Power BI, with limited options for building custom dashboards and reports. Additionally, the learning curve for advanced features can be steep, and some users report limited support for specific data sources. One user commented, "While BICS is great for basic reporting, it lacks the flexibility and advanced features I need for complex analysis. I find myself often switching to other tools for more in-depth work." Despite these limitations, users generally agree that BICS offers a compelling value proposition for businesses seeking a comprehensive and cost-effective BI solution. Its strengths in scalability, ease of use, and data integration set it apart from competitors, making it a good choice for organizations of all sizes. As one user summarized, "BICS may not be the most customizable BI platform out there, but its ease of use, data integration capabilities, and competitive pricing make it a great choice for our company. It helps us get the insights we need to make informed decisions and stay ahead of the competition." Ultimately, whether BICS is the right BI platform for your organization depends on your specific needs and priorities. If you are looking for a user-friendly and scalable solution with strong data integration capabilities, BICS is definitely worth considering. However, if you require a highly customizable platform for advanced analysis or have specific data source requirements, other options might be better suited for your needs.

Key Features

Visual Analytics: Creates graphical visualizations of data to make analyzing insights faster, easier and more accessible.
Connected Interface: Data and all visualizations are all tied together, and changes or highlighting in one will be mirrored in the others. This dynamic experience lets visualizations function as connected filters and guiding users through their exploration.
Data Blending: Infers correlations between data sets to easily mash personal with managed data. Extends dimensions to add facts or improve the timeliness and relevance of analysis.
Mobile Application: Provides an agile mobile experience spanning users’ data portfolio that offers a consistent interface with the desktop application. Users can access analytics instantly on any device.
Range of Report Types: The system offers a variety of report types including ad-hoc queries and analysis, enterprise reporting, dashboards, mobile analytics, multidimensional OLAP, scorecards and predictive analytics.
BI Server: In-memory optimizations provide quick rollups, powerful compression, faster rollups and sophisticated memory usage for a range of data sizes.

Approach to Common Challenges

Data Silos and Lack of Integration: Oracle BICS integrates data from various sources into a single platform, removing silos and providing a unified view of business performance.
Limited Data Access and Visibility: BICS empowers users across departments with self-service analytics tools and mobile access, enabling data-driven decision-making at all levels.
Complex Data Analysis and Processing: BICS offers pre-built dashboards and intuitive data exploration tools, simplifying complex analysis and making insights readily available.
Lack of Scalability and Flexibility: BICS's cloud-based scalability accommodates growing data volumes and evolving business needs.
High Cost of On-premises Infrastructure: Oracle BICS eliminates the need for expensive on-premises hardware and software, offering a cost-effective solution.

Cost Of Ownership

Frequently asked questions regarding Oracle Business Intelligence Cloud Services pricing include:

Q: What is the overall price range for Oracle BICS?
A: Oracle BICS pricing varies based on several factors such as deployment options, features selected, and user volume. While specific details are not publicly available, estimates suggest a range of $150 to $750 per user per month for standard deployments. Additional fees may apply for premium features and storage requirements.
Q: What are the different payment options available?
A: Oracle BICS offers flexible payment options including monthly and annual subscriptions. This allows businesses to choose a plan that aligns with their budget and usage needs. Additionally, pay-as-you-go models are available for short-term projects or limited usage scenarios.
Q: How do BICS pricing compare to other BI solutions?
A: BICS pricing falls within the competitive range compared to similar offerings from major vendors. While some solutions might offer lower entry-level prices, BICS provides comprehensive features and scalability, potentially leading to cost savings in the long run. Evaluating total cost of ownership, including infrastructure, maintenance, and hidden fees, provides a more accurate comparison between BICS and competitors.

Limitations

Some of the product limitations include:

Oracle BI requires intensive metadata modeling and therefore is not user-friendly
The solution does not provide an automated data dictionary to store volumes of data
Not well suited for running complex queries such as unions
Does not provide an intuitive UI for easy navigation
Requires extensive support by internal IT teams for installation, support and maintenance

Suite Support

Email: Users cannot email support directly. Support should be contacted through the Oracle support portal.

Phone: Users can contact support by phone at 1 (800) 392-2999.

Training: Users can access a variety of training resources through the Oracle University portal. These include learning subscriptions, classroom training, training on demand, live virtual classes, self-study courses, private course events and guided learning. Some are free, and others come with a fee.

Tickets: Before submitting a ticket, users are encouraged to search the Oracle knowledge base for the solution to their problem. If no answer becomes apparent, users can submit a technical support ticket by following the prompts offered by the My Oracle Support portal.

FAQ

Frequently asked questions regarding Oracle Business Intelligence Cloud Services include:

Q: What type of data can be analyzed with BICS?
A: BICS supports structured, semi-structured, and unstructured data from diverse sources including on-premise databases, cloud applications, and social media. This enables holistic analysis across various aspects of an organization.
Q: Does BICS offer real-time data analysis capabilities?
A: While BICS primarily focuses on historical data analysis, it incorporates real-time data streaming capabilities through integrations with Oracle Cloud Infrastructure and third-party streaming platforms. This allows for monitoring and responding to dynamic business situations.
Q: What level of customization is available for dashboards and reports?
A: BICS provides a balance between ease of use and customization. While pre-built dashboards offer quick insights, users can customize dashboards with visual elements, filters, and calculated fields to suit specific needs. However, extensive scripting and code-based customization capabilities are limited.
Q: How secure is BICS for sensitive data storage and analysis?
A: BICS leverages industry-standard security measures including encryption, access controls, and data auditing. Additionally, Oracle's cloud infrastructure offers robust security features to ensure data protection and compliance.
Q: What level of technical expertise is required to use BICS?
A: BICS boasts a user-friendly interface and intuitive features, making it accessible for users with varying technical backgrounds. Self-service analytics tools empower non-technical users to explore data and generate insights, while advanced features cater to data analysts and business intelligence professionals.