Lingo Communications Pricing

Based on our most recent analysis, Lingo Communications pricing starts in the range of $10 - $100.

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Starting From: Undisclosed
Pricing Model: Per User, Monthly, Quote-based
Free Trial: No

Training Resources

Lingo Communications is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Lingo Communications:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Lingo Communications Benefits and Insights

Why use Lingo Communications?

Key differentiators & advantages of Lingo Communications

Cost Efficiency: Lingo Communications helps businesses reduce operational costs by consolidating telecommunications and cloud services into a single platform.
Scalability: Easily scale your communication infrastructure up or down based on your business needs without significant investments in new hardware.
Enhanced Collaboration: Cloud business phones and integrated communication tools facilitate seamless collaboration among team members, regardless of their location.
Reliability: Benefit from high uptime and robust performance, ensuring your business communications are always operational.
Flexibility: Access your communication tools from anywhere, allowing for remote work and increased productivity.
Security: Advanced security features protect your communications from unauthorized access and cyber threats.
Improved Customer Service: Efficient call routing and management features help improve response times and customer satisfaction.
Integration Capabilities: Easily integrate with other business applications, streamlining workflows and enhancing productivity.
Customizability: Tailor the communication solutions to fit your specific business requirements and preferences.
Support and Maintenance: Benefit from dedicated support and regular maintenance, ensuring your systems are always up-to-date and functioning optimally.
Advanced Analytics: Gain insights into your communication patterns and performance with detailed analytics and reporting tools.
Unified Communications: Consolidate various communication channels into a single, cohesive system, simplifying management and usage.
Mobility: Empower your workforce with mobile access to communication tools, enhancing flexibility and responsiveness.
Business Continuity: Ensure uninterrupted communication during emergencies with robust disaster recovery and backup solutions.
Environmental Impact: Reduce your carbon footprint by minimizing the need for physical hardware and leveraging cloud-based solutions.

Industry Expertise

Lingo Communications specializes in providing telecommunications and managed IT services to small-to-medium-sized businesses and consumer markets. They have a strong focus on serving businesses in the banking and financial, healthcare, restaurant, and retail industries.

Synopsis of User Ratings and Reviews

Based on an aggregate of Lingo Communications reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

24/7 Support Availability: Lingo Communications offers round-the-clock assistance for their telecommunications products.

Cons

Unreliable Service: Lingo Communications has garnered negative reviews for service outages that disrupt business operations, causing frustration and potential loss of revenue.
Difficult Contract Termination: Customers have reported difficulties canceling their services with Lingo, encountering unexpected fees and inflexible terms, even when attempting to switch providers after contract expiration.
Poor Customer Support: Users frequently cite unresponsive customer service as a major drawback. Long wait times, difficulty reaching support representatives, and unresolved technical issues are common complaints.
Predatory Billing Practices: Lingo has been accused of implementing hidden fees and issuing unexpected charges, leading to disputes over billing accuracy and transparency. Some customers have reported being billed for services they did not order or after they had supposedly canceled their accounts.

Researcher's Summary:

Is Lingo Communications all it's cracked up to be, or will it leave you tongue-tied? User reviews from the past year paint a bleak picture of Lingo Communications, with a litany of recurring complaints. Customers frequently report abysmal customer service experiences, citing unresponsive support and a struggle to get issues resolved. Predatory billing practices are another common grievance, with users mentioning unexpected charges and arduous cancellation processes, often incurring hefty fees. Service reliability emerges as a major concern, with numerous reports of outages and technical issues, leaving some customers without service for extended periods.

While Lingo Communications claims to offer a modern and efficient IP-based cloud voice and data service, the overwhelming negative feedback regarding customer service and billing practices overshadows any potential benefits. For instance, one user reported being billed for a service that was never hooked up, highlighting the company's questionable billing practices. Another user shared their experience of enduring dropped calls after an hour, a hidden policy that only came to light after repeated occurrences. These issues, coupled with the negative sentiment expressed across multiple platforms, suggest that Lingo Communications falls short compared to its competitors.

In conclusion, Lingo Communications seems best suited for those who enjoy playing Russian roulette with their business communications. The overwhelming negative feedback, particularly concerning customer service, billing, and service reliability, makes it challenging to recommend Lingo Communications to any business seeking a reliable and trustworthy communications provider. Potential customers are advised to explore alternative options that prioritize customer satisfaction and transparent business practices.

Key Features

Notable Lingo Communications features include:

Unified Communications: Integrates voice, video, messaging, and conferencing into a single platform for seamless communication.
Cloud PBX: Offers a cloud-based private branch exchange system, eliminating the need for on-premises hardware and providing scalable solutions.
Mobile Integration: Allows users to access business phone features from their mobile devices, ensuring connectivity on the go.
Advanced Call Routing: Provides customizable call routing options to ensure calls are directed to the right person or department efficiently.
Voicemail to Email: Converts voicemail messages to email, allowing users to listen to messages directly from their inbox.
Auto Attendant: An automated system that greets callers and directs them to the appropriate extension or department without human intervention.
Call Analytics: Offers detailed call reporting and analytics to help businesses monitor and optimize their communication strategies.
Conference Calling: Facilitates multi-party conference calls with ease, supporting both scheduled and ad-hoc meetings.
HD Voice Quality: Ensures high-definition voice clarity for all calls, enhancing the overall communication experience.
CRM Integration: Seamlessly integrates with popular Customer Relationship Management (CRM) systems to streamline workflows and improve customer interactions.
Security Features: Includes robust security measures such as encryption and secure access controls to protect sensitive communications.
Scalability: Easily scales to accommodate the growing needs of businesses, from small startups to large enterprises.
24/7 Support: Provides round-the-clock customer support to address any issues or concerns promptly.
Disaster Recovery: Ensures business continuity with disaster recovery solutions that keep communications running during unexpected events.
Customizable User Interface: Offers a user-friendly and customizable interface to meet the specific needs of different users and departments.

Lingo Communications Reviews & Pricing

What is Lingo Communications?

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