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What is Marchex?

Marchex is a well-known software solution that ranks 49 among all Business Phone Systems according to our research analysts and 32 crowd-sourced reviews from 1 source. Marchex is most suitable for medium-to-large-sized businesses. Marchex can be deployed online. Similar alternatives to Marchex include AirePBX, Nimbata and SIPTRUNK.com.
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#49

Marchex is ranked #49 in the Business Phone Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Marchex Pricing

Based on our most recent analysis, Marchex pricing starts in the range of $10 - $100.

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Starting From
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Pricing Model
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Free Trial
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Training Resources

Marchex is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Marchex:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Marchex Reviews

Average customer reviews & user sentiment summary for Marchex:

User satisfaction level icon: great

32 reviews

88%

of users would recommend this product

Marchex has a 'great' User Satisfaction Rating of 88% when considering 32 user reviews from 1 recognized software review sites.

Key Features

  • 2-Way Messaging
  • Activity Dashboard
  • AI/Machine Learning
  • Alerts/Notifications
  • API
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Call Disposition
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • CRM
  • Customer Segmentation
  • Customizable Reports
  • Customizable Templates
  • Engagement Tracking
  • Interaction Tracking
  • IVR / Voice Recognition
  • Keyword Tracking
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Communication
  • Polls/Voting
  • Real Time Analytics
  • Reminders
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • SMS Marketing
  • SMS Messaging
  • Tagging
  • Template Management
  • Text-to-Win
  • Third Party Integrations
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