UiPath Reviews & Pricing

by UiPath | Founded 2005, Bucharest, Romania

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What is UiPath?

Industry Specialties: Serves all industries

UiPath is an automation platform that utilizes suite capabilities and robotic process automation to scale digital business needs and streamline workflows. The use of attended and unattended robots regulates web, desktop and email workflows and is compatible with major text-based automation. Businesses can assess areas that will deliver a greater return on costs by using integrated software to find process improvement and increase execution.

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User Sentiment

Based on 630 reviews:

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UiPath Pricing

Based on our most recent analysis, UiPath pricing starts at $420 (Monthly).

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Starting From: $420
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

UiPath is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for UiPath:

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Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
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24/7 Live Support

UiPath Benefits and Insights

Why use UiPath?

Key differentiators & advantages of UiPath

Easier Usage: Users can learn and manage automation processes without previous coding or technical knowledge. Navigate through interactive dashboards containing drag and drop features, highlight productivity, categorize insights into queues and make workplace automation accessible for all employees and departments.
Increased Efficiency: Automate hours of manual work, reduce errors and increase employee engagement and productivity in areas that impact business the most. Robots handle monotonous tasks, giving users time for customer-centered activities.
Stronger Security: Protect customer data with defense-grade security. Give administrators complete control to set account-specific access limitations.
More Intuitive: Improve company process compliance by capturing processes from a visual workflow standpoint. Reduce training time by using Orchestrator to coordinate the automated block display. Increase customer retention by improving redundancy and errors before deploying automation.
Increased Efficiency: UiPath automates repetitive tasks, allowing employees to focus on higher-value work, thus boosting overall productivity.
Cost Savings: By reducing the need for manual labor in routine processes, UiPath helps organizations cut operational costs significantly.
Scalability: UiPath's RPA solutions can easily scale up or down based on business needs, ensuring flexibility and adaptability in dynamic environments.
Accuracy and Consistency: Automation minimizes human errors, ensuring that tasks are performed with high precision and uniformity every time.
Compliance and Auditability: UiPath provides detailed logs and audit trails, making it easier to comply with regulatory requirements and conduct audits.
Improved Customer Experience: By automating back-office tasks, UiPath enables faster response times and better service quality, enhancing customer satisfaction.
Employee Satisfaction: Automating mundane tasks reduces employee burnout and increases job satisfaction by allowing them to engage in more meaningful work.
Rapid Deployment: UiPath's user-friendly interface and extensive library of pre-built components enable quick implementation and faster time-to-value.
Enhanced Decision-Making: With real-time data processing and analytics, UiPath provides actionable insights that support informed decision-making.
Interoperability: UiPath seamlessly integrates with existing systems and applications, ensuring smooth workflow continuity without the need for extensive reconfiguration.

Industry Expertise

UiPath is a powerful automation tool that is well-suited for both technical and non-technical users. It is particularly beneficial for businesses of all sizes, from small startups to large corporations, across various industries, including finance, healthcare, manufacturing, and retail. UiPath's user-friendly interface and comprehensive platform make it easy to implement and use, while its advanced features and capabilities cater to complex automation needs.

UiPath Reviews

Average customer reviews & user sentiment summary for UiPath:

630 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of UiPath reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Design: UiPath is known for its intuitive interface, which allows even non-programmers to easily grasp the basics and begin automating tasks.
Feature-Rich Platform: UiPath offers a comprehensive suite of automation tools, including AI and machine learning, to tackle a wide range of business processes.
Seamless Integration: UiPath readily integrates with other business applications, ensuring smooth data flow and compatibility with existing systems.
Scalable Solutions: UiPath is designed to scale effectively, allowing businesses to expand their automation efforts as their needs grow.
Strong Support Network: Users benefit from a large and active community, as well as readily available customer support, ensuring they have the resources they need to succeed.

Cons

Cost Barrier for Smaller Organizations: UiPath's pricing can be prohibitive, especially for smaller businesses with limited budgets.
Complexity of Advanced Features: While basic automation is relatively straightforward, leveraging UiPath's AI/ML capabilities for more sophisticated workflows demands a significant investment in training and expertise.
Debugging Complex Workflows: Identifying and resolving errors in intricate automations can be cumbersome, potentially hindering development and deployment timelines.

Researcher's Summary:

Is UiPath the real deal when it comes to streamlining workflows and boosting productivity? User reviews from the last year suggest that it just might be. UiPath consistently receives high praise for its user-friendly interface and comprehensive automation capabilities, making it a favorite among both technical and non-technical users. Many users highlight the platform's intuitive design and drag-and-drop functionality, which allows even those new to RPA to quickly grasp the basics and start automating tasks. The platform's robust integration capabilities, particularly with popular enterprise systems like SAP, are also frequently cited as major advantages, enabling businesses to seamlessly connect UiPath with their existing workflows. However, some users caution that while the basic features are easy to pick up, mastering the more advanced functionalities, such as AI and machine learning integrations, can require a steeper learning curve and may necessitate additional training or support.

Despite this potential drawback, UiPath continues to stand out for its strong community support and extensive learning resources, including the well-regarded UiPath Academy. Users appreciate the readily available help and guidance, which prove invaluable for troubleshooting issues and maximizing the platform's potential. Furthermore, UiPath's ability to automate complex, end-to-end processes, from data extraction to report generation, sets it apart from some competitors that may only excel in specific areas. This comprehensive approach makes UiPath a powerful tool for businesses looking to streamline operations and achieve significant efficiency gains. While the licensing costs can be a consideration, particularly for smaller businesses, the potential return on investment (ROI) through increased productivity, reduced errors, and freed-up employee bandwidth makes UiPath a compelling choice for organizations across various sizes and industries. Ultimately, UiPath emerges as an ideal solution for businesses seeking a robust, user-friendly, and scalable RPA platform to automate a wide range of tasks and processes, regardless of their technical expertise.

Key Features

Customized Robot: Program integrated robots to carry out tasks in existing workstations or virtual desktops. Task robots to work alongside end-users on smaller routine tasks or without an end-user on complex tasks. Program hybrid robots to do both, according to workload needs.
Document Understanding: Train machine learning models to process files by extracting standard fields from documents such as licenses, invoices and resumes. Interpret and extract data with AI assistance and match the format and condition of the original document source.
Screen Recording: Capture and replay tasks in UiPath Studio that assist with various functions such as training development or virtualized meetings. Modify screenshots to highlight fields for clarity or alter the sequences when creating processes from scratch.
Process Mining: Use data from applications to track inefficiencies in task processes. Determine where automation will produce higher output based on analytical reporting.
Existing Platform Compatibility: Integrate with Amazon Web Services, Microsoft, SAP, Oracle, ServiceNow, Alteryx, Salesforce, Workday and Citrix for complete workflow coordination. Connect to VB.net programming language and numerous others with ease.
Encrypted Privacy: Secure client information through integrated encryption technology. Protect business operations by applying confidentiality controls that allow robots to run in the background with a locked screen.
Cloud Automation: Control deployment, permit or restrict access, manage schedules, track productivity and more from one secure location. Manage licenses and add multiple tenants as the business grow.
Drag-and-Drop Workflow Design: Create automation workflows easily with a visual, drag-and-drop interface that requires no coding knowledge.
Extensive Activity Library: Access a comprehensive library of pre-built activities for common tasks like data extraction, file manipulation, and email automation.
Orchestrator: Centralized management of robots, including scheduling, monitoring, and deployment, all from a single web-based interface.
AI Computer Vision: Utilize advanced AI to recognize and interact with on-screen elements, even in virtual environments or remote desktops.
Attended and Unattended Robots: Deploy robots that can either work alongside humans (attended) or operate independently (unattended) to maximize efficiency.
Native Integration with Major Applications: Seamlessly integrate with popular enterprise applications like SAP, Salesforce, and Microsoft Office Suite.
Customizable Dashboards and Analytics: Gain insights into automation performance with customizable dashboards and detailed analytics.
Robust Security Features: Ensure data protection with features like role-based access control, encryption, and secure credential storage.
Scalability: Easily scale your automation efforts from a single robot to an entire digital workforce as your needs grow.
Version Control: Manage and track changes to automation projects with integrated version control systems like Git.
Exception Handling and Retry Mechanisms: Implement robust error handling and retry mechanisms to ensure reliability and resilience in automation processes.
Extensive Community and Marketplace: Leverage a vibrant community and marketplace for reusable components, templates, and solutions.
Multi-Language Support: Develop automation scripts in multiple programming languages, including VB.NET, C#, and Python.
Mobile Access: Monitor and control your automation processes on the go with mobile access to the UiPath Orchestrator.
Task Mining and Process Mining: Discover automation opportunities by analyzing user interactions and business processes.
Natural Language Processing (NLP): Enhance automation capabilities with NLP to understand and process human language inputs.
Cloud and On-Premises Deployment: Choose between cloud-based or on-premises deployment options to suit your organization's infrastructure and compliance requirements.