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What is QueueMetrics?

QueueMetrics is a promising software tool that ranks 108 among all Call Center Software according to our research analysts and 26 crowd-sourced reviews from 1 source. QueueMetrics is most advisable for enterprises of greater than 1001 employees. QueueMetrics can be deployed online and on-premise and is accessible from a few platforms including Windows and Linux devices. Similar alternatives to QueueMetrics include Squaretalk, Dezide and wolkvox.
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#32

QueueMetrics is ranked #32 in the IVR Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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QueueMetrics Pricing

Based on our most recent analysis, QueueMetrics pricing starts in the range of $10 - $100.

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Starting From
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Pricing Model
Still gathering data
Free Trial
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Training Resources

QueueMetrics is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

QueueMetrics Reviews

Average customer reviews & user sentiment summary for QueueMetrics:

User satisfaction level icon: excellent

26 reviews

94%

of users would recommend this product

QueueMetrics has a 'excellent' User Satisfaction Rating of 94% when considering 26 user reviews from 1 recognized software review sites.

Key Features

  • Alerts / Escalation
  • Blended Call Center
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Campaign Management
  • Computer Telephony Integration
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Queue Management
  • Real-Time Chat
  • Reporting/Analytics

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