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What is VCC Live?

VCC Live is a rising platform that ranks 137 among all Call Center Software according to our research analysts and 28 crowd-sourced reviews from 1 source. Starting from $55, VCC Live is priced lower than average, commonly offers a free trial and is most advisable for companies large and small. VCC Live can be deployed online and on-premise and is accessible from a few platforms including Windows and Linux devices. Similar alternatives to VCC Live include Squaretalk, ZIWO and EVS7.
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#137

VCC Live is ranked #137 in the Call Center Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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VCC Live Pricing

Based on our most recent analysis, VCC Live pricing starts at $55.

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Starting From
$55
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

VCC Live is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for VCC Live:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

VCC Live Reviews

Average customer reviews & user sentiment summary for VCC Live:

User satisfaction level icon: excellent

28 reviews

94%

of users would recommend this product

VCC Live has a 'excellent' User Satisfaction Rating of 94% when considering 28 user reviews from 1 recognized software review sites.

Key Features

  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Customizable Reports
  • Email Management
  • FCC Compliance
  • FTC Compliance
  • Inbound Call Center
  • Interaction Tracking
  • IVR / Voice Recognition
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Text to Speech
  • Voice Mail
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