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What is XCALLY?

XCALLY is an up-and-coming software application that ranks 121 among all Call Center Software according to our research analysts and 185 crowd-sourced reviews from 2 sources. Starting from $30, XCALLY is priced more competitively, commonly offers a free trial and is most applicable for small or medium sized businesses. XCALLY can be deployed in the cloud and on-premise and is accessible from a limited set of platforms including Windows and Linux devices. Similar alternatives to XCALLY include Squaretalk, Dezide and wolkvox.
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#121

XCALLY is ranked #121 in the Call Center Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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XCALLY Pricing

Based on our most recent analysis, XCALLY pricing starts at $30.

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Price
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Starting From
$30
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

XCALLY is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for XCALLY:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

XCALLY Reviews

Average customer reviews & user sentiment summary for XCALLY:

User satisfaction level icon: excellent

185 reviews

96%

of users would recommend this product

XCALLY has a 'excellent' User Satisfaction Rating of 96% when considering 185 user reviews from 2 recognized software review sites.

Key Features

  • Agent Interface
  • Alerts / Escalation
  • API
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Customizable Reports
  • Email Management
  • Employee Directory
  • FCC Compliance
  • FTC Compliance
  • Help Desk Management
  • Inbound Call Center
  • Interaction Tracking
  • IVR / Voice Recognition
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple Scripts
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Pre-recorded Messages
  • Predictive Dialer
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integrations
  • Video Conferencing
  • Virtual Call Center
  • Voice Customization
  • Voice Mail
  • VoIP
  • VoIP Connection
  • Workforce Management
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