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What is ZIWO?

ZIWO is a rising platform that ranks 140 among all Call Center Software according to our research analysts and 60 crowd-sourced reviews from 1 source. Starting from $40, ZIWO is priced less than most others, has offered a free trial in the past and is most applicable for all business sizes. ZIWO can be deployed online and on-premise and is accessible from a handful of platforms including Windows and Linux devices. Similar alternatives to ZIWO include Squaretalk, EVS7 and Dezide.
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#138

ZIWO is ranked #138 in the Call Center Software for Small Businesses product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ZIWO Pricing

Based on our most recent analysis, ZIWO pricing starts at $40.

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Starting From
$40
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

ZIWO is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ZIWO:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ZIWO Reviews

Average customer reviews & user sentiment summary for ZIWO:

User satisfaction level icon: excellent

60 reviews

94%

of users would recommend this product

ZIWO has a 'excellent' User Satisfaction Rating of 94% when considering 60 user reviews from 1 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • By-Extension Reporting
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Conversion Tracking
  • Cost Analysis
  • CRM
  • Customizable Reports
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • Inbound Call Center
  • Inbound Reporting
  • IVR / Voice Recognition
  • Keyword Tracking
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Scripts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Pre-recorded Messages
  • Predictive Dialer
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Chat
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • Scheduled Recording
  • Self Service Portal
  • SIP Trunking
  • SMS Messaging
  • Social Media Integration
  • Softphone
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • Video Chat
  • Video Conferencing
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Who Answered Log
  • Workflow Management
  • Workforce Management

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